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  • New
    ferrarock
    Newcomer - Level 1
    2022-02-21
    Bug on Toneprint editor | Guitar and Bass
    Good evening, 
    I've tried to make an auto swell effect with my Sentry with the TonePrint editor: the problem is that the knobs don't always go to the extremes values mapped for each knob, either if I set min and max values or let them be the extremes allowed by the editor.
    Also, these values aren't always the same between the 3 bands mapped (low, mid, high) and the "all'" value (not mapped). If the three bands mapped and the "all" value are not the same they influence each other. I've either tried mapping all the three bands (low, mid, high) and the "all" only for all three knobs but nothing changes; in the second case the behaviour of the values is even worse. How can I make them the same all the time? Otherwise is there a way to disable one or the others when not used?
    Finally, if I save the changes and/or exit and re-enter in the edit modality, the behaviour of the knobs and values changes every time on its own.
    I could have missed something but I think all of this is a bug.
     
    PS: is it possible to make the attack time longer than the 100ms currenity allowed? For the auto swell trick would be useful even
    200 or 500ms.
     
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  • New
    XIDDENX
    Contributor - Level 2
    2021-10-13
    Behringer Crave noisy audio output issue | Synthesizer and Keys

    hi everyone,

    My crave has quite noisy audio out. Osc. sound can be heard very low. It is connected to S32 via DI800. I tried various connection options like direct to S32 and wing local input. Nothing changed. I uploaded a video. It may be more practical to determine the problem and possible solution.

     

    Thanks

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    • 2 Replies
      Oldest
    • XIDDENX
      RobbyWingfield Hi Xiddenx, this is Robby with Music tribe, it sounds like I am hearing notes change. Are you controlling it with something? Could you submit a case at the support tab above with a video that shows your settings? Thanks!
      • October 13, 2021
    • XIDDENX
      XIDDENX

      Thanks for quick response. It is connected to Arturia keystep pro via akai mpc live which has midi multi function can control multi equipment through its usb ports. I tried with midi cable direct connected to midi out port of keystep pro. Nothing make any difference even I also played it with crave's own keys. Crackles and pops are generated during playing over notes. I will do your advice.
      • October 13, 2021
  • New
    DTSwayze
    Newcomer - Level 1
    2021-08-04
    Ms-1 Not working | Synthesizer and Keys

    My Ms-1 worked fine two weeks ago and when I plugged up and powered it on yesterday the led for the power barely lights up and no other led light up.


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    • 1 Replies
      Oldest
    • DTSwayze
      Nigel67 Hi DTSwayze. It looks like a power supply issue that will require repair. Please submit a ticket to our Service Department and they will help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. A colleague will then get back to you with an RMA number and advise the local service centre to you.
      • August 4, 2021
  • New
    Olliew3399
    Newcomer - Level 1
    2020-11-23
    Ultra DI100 | Guitar and Bass

    My Ultra-DI DI100 does not power my Shure beta 98HC Mic. When turning it on the light under the In/out button. The red light flashes and does not stay on. 


    View Video

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    • 5 Replies
      Oldest
    • Olliew3399
      RexBeckett Hello Ollie, the Shure Beta 98H/C requires phantom power. DI boxes do not usually pass phantom power to their inputs so cannot power condenser mics. Normally these mics would be connected directly to a mixer that would supply the phantom power. The flashing In/Out LED indicates that the DI100 is running from battery power.

      If you explain what equipment you are using, we may be able to suggest other solutions.
      • November 23, 2020
    • Olliew3399
      Olliew3399 Hi Rex, thanks for getting back to me. I must have assumed the DIbox would provide phantom power.

      Realistically I want to use my Shure beta mic with a busking battery power amp. I have a Roland mobile cube which has been great and used a cheaper mic with battery pack.

      What do I need to power my mic while busking ?

      Cheers ,
      • November 23, 2020
    • Olliew3399
      RexBeckett Hi Ollie, yes the DI100 does almost exactly the opposite of what you want. You need a battery-operated phantom power supply. There are a few possibilities. The ART Phantom II Pro is probably the most cost-effective solution.

      https://artproaudio.com/product/phantom-ii-pro-dual-ch-phantom-power-supply/
      • November 23, 2020
    • Olliew3399
      RexBeckett Shure used to supply a battery-operated preamp for this type of mic - model MX1BP. They discontinued it but you may find one in the used market.

      For example: https://www.ebay.co.uk/itm/Shure-MX1BP-Microphone-Preamplifier-/273630844831
      • November 23, 2020
    • Olliew3399
      Olliew3399 Thank you Rex, I appreciate your time helping me out!
      • November 23, 2020
  • PoloHunter
    Newcomer - Level 1
    2020-10-29
    Im having and issue with my voicelive extreme | Guitar and Bass

    My voicelive extreme strangely started going crazy. As in all the presets started to change up and down on its own. Can someone help me with this isse

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  • Pratomoadhe
    Newcomer - Level 2
    2020-08-23
    Voce Live 3 Extreme Can't booting. | Guitar and Bass

    Hello guys,

    i have a very frustrated problem with my VLX3. The screen is just flashing the whole time. I've tried to reinsert the SD Card inside the VLX3, but it change nothing. Please Help me. Thanks a lot!

    I attach the video how its look like.


    Regard,
    Chris

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    • 1 Replies
      Oldest
    • Pratomoadhe
      KyleJohnson Hi Chris, Kyle here with Music Tribe. Unfortunately it looks like your VL3X needs to be repaired. Please submit a Support ticket by clicking the Support link at the top of the page.
      • August 24, 2020
  • GladstoneFilho
    Contributor - Level 3
    2019-09-03
    VL3X + iPhone (Garage Band) MIDI Clock + Aux Loop = Noise and not recording | DJ and Production

    I'm using a iPhone 6 with camera connection kit and Garage Band.
    I can listening the GarageBand's piano on my VL3x's phone, but this audio is not working like a input on my loop. My Input Loop is set to ALL.
    I spent all day reading the manual and looking for how to do this and did not locate it.

    How can I recored the Aux Input on a Loop  and sync the GarageBand MET with the VL3x ?

    I recored a video showing it

    https://youtu.be/zs5NS5P8DTE

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    • 2 Replies
      Oldest
    • GladstoneFilho
      TCH-Spencer

      Hey @GladstoneFilho,
      I don't speak Portuguese but I did my best to follow along with your video.  The first thing I noticed in your video is that you have Audio Cue enabled in your looper, and your phone's output is not triggering it to record.  Notice how the looper still says "Cued to Rec" when you're playing piano from your phone, this means the looper is waiting for audio input above your set threshold before it starts recording a loop.  Please go into the "Looper" menu on your VoiceLive, and at the bottom check the "Sensitivity" parameter for your Audio Cue, try turning it down to "Low" and hopefully that improves things.  Also worth noting, the looper cannot record audio from USB, only the inputs listed in the loopers "Util" menu are available as audio inputs into the looper (Vox, Guitar, and Aux).  Cheers!
      • September 10, 2019
    • GladstoneFilho
      GladstoneFilho

      Hi @TCH-Spencer


      I recored a english video.







      What I need is:


      - Use the box effects to voice and guitar


      - Use the loop layer


      - Use the Box Aux input to play the Garageband sounds


      - With MIDI Clock (here is the point).


      Ton Lang is doing exactly what I want in the video below, but he doesn't explain how


      https://youtu.be/rLYghRmYP3c?t=659


       


      Could you help me, please?
      • October 8, 2019
  • David_Hilderman
    Solution Leader
    2019-07-16
    How to control TC Helicon Perform-VE | DJ and Production

    This shows how the UI works for TC Helicon Perform-VE

    3 263
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  • David_Hilderman
    Solution Leader
    2019-07-16
    Voicelive 3/ Voicelive 3 Extreme Amp model | DJ and Production

    This video dives deep into how the amp model in VL3 / VL3X works and how to use it to create your own sounds.

    2 206
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  • David_Hilderman
    Solution Leader
    2019-06-21
    Here is what happened at Sweetwater Gearfest when I showed Joe how to use TC-Hel... | DJ and Production

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