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  • New
    sdwood68
    Newcomer - Level 1
    2022-10-05
    Buzzing Pop Sound U-Phoria UMC204HD | USB Audio Interfaces

    I've recently purchased a Behringer U-Phoria UMC204HD and have some Presonos monitors pluges into OUT1 & 2. When ever Windows 11 starts, stops or hybernates do to no activity I get this load obnoxious buzzing pop sound (attached). 

     

    How do I make it go away?

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  • New
    BrunoGrizbaher
    Newcomer - Level 1
    2022-10-04
    Trouble with Midas DL431, it work but without control, error in connection. | Digital Stagebox Mixers

    In theatre we have Midas pro9 generation 2, 3x stagebox DL431, 1x DL451 and DL 371, everything vas working fine until spring breake. On screen one DL 431 of 3 is in red (uncofigured ), i have a signal of mic but without gain control, also on stagebox I cannot use a select as i press it, or any of keys.

     

    Please help, Warranty expiered

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  • New
    MBO91
    Newcomer - Level 1
    2022-08-22
    HD96 - Fader calibration | Digital Mixers

    Hi, 

    On my HD06 (4 weeks old), fader 11 don't get the right position on recall. I can't find any calibration function, or any reference on the manual. Am I missing something ?

    (Already reboot, test with a new session, etc...)

    Thanks for your help !

    Michel.

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    • MBO91
      Nigel67 Hi MB091. I will send you an e-mail shortly as this is not a fader calibration issue but looks as though one of your faders has developed a fault. If you have not received an e-mail in the next few hours, please also check your Spam and Junk inbox. Many thanks.
      • Aug 22
  • New
    midiyuga
    Newcomer - Level 1
    2022-08-10
    Cannot Register nor create a Warranty ticket on your website, need help, WING To... | Digital Mixers

    I have tried so many time:

    I Cannot Register nor create a Warranty ticket on your website, need help, WING Touchscreen is bad!

    Please tell me what i need to do to get our wing touch screen fixed.


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    • midiyuga
      KyleJohnson Hello, Kyle here with Music Tribe. I'd start by trying a different browser to submit the ticket. Also try clearing your cache/cookies and see if that helps. If you still have trouble feel free to send me a message here and I can assist further.
      • Aug 10
  • New
    NataLive
    Newcomer - Level 1
    2022-08-10
    Clarity M | Loudness Meters

    Hello !!!

     I need help with Clarity M .. just purchased  and optical or SPDIF cabels connecting but not showing the signal, I have Audiofuse Arturia interface.


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  • New
    blessingnice2009
    Newcomer - Level 1
    2022-08-02
    Behringer X32 no sound in or out. | Digital Mixers

    Behringer x32 refused to accept input or produce any output, I had been using the X32 without any problem until Sunday evening, after service I shut it down a few hours later when another service wanted to start I put the X32 on, It booted normally but when talking to the mic no indication on the mixer or when played from recorded audio (wave) from USB, It is showing that sound is playing (rolling cassette) but no sound is coming out, and there is no indication from the mixer that sound is coming out (the volume level is not moving up or down). While talking with someone, I was told to upgrade the firmware, but after doing so, nothing changed.

    What might be the problem and how do I resolve this? Thanks

     

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    • blessingnice2009
      Paul_Vannatto It could be due to a number of things. First thing I always check when encountering such a scenario is the DCA assignments and faders. I had that happen 2 weeks ago, where the Main LR and Main M/C had DCA assigned with its fader all the way down. Next I check the signal path and routing. Also if you are using stageboxes, check that the sync is working correctly and that the stageboxes are configured correctly.

      I would suggest that you export your scene to a file, then upload to the cloud (dropbox, etc.) and provide a shareable link. That way we can have a look and better advise.
      • Aug 2
    • blessingnice2009
      Nigel67 Hi blessingnice2009. In addition to what Paul has mentioned above, I would save all your scenes, shows, presets, etc to a USB stick. Then perform a factory reset. Once done, without loading in any show files, input audio into input channel 1 and push its fader up. Plug a speaker into the Main L or R output on the rear of the console and then push the main mix fader up and see if you get audio out to the speaker. If I remember correctly, on a factory reset the channels are unmuted, but just check that the input channel and mix channel are unmuted. If you are not getting any sound out, are you getting meters showing for the main mix outputs?
      • Aug 2
    • blessingnice2009
      Paul_Vannatto Not sure what is going on with this "new fangled" forum interface. But the only way to see your responses is to go to the notification link. That is where I got your scene file and had a look.

      The routing is all correct. But your gains are very low (vocals ch 4-6 are set to 3.0, 3.0 and 0.0 respectively). Typical dynamic mics (eg. SM58) usually require gain setting of around 25 db. Even the Apex 515 (which I frequently use) condenser mics are around 15 db.
      • Aug 3
    • blessingnice2009
      StaffordAV Assuming that you have exhausted the possibility of user error, given that the digital part of the mixer is working, it could be that you have lost power to the analogue sections of the mixer. I've had this happen on the X32 Rack, which exhibited the same symptoms. If you take it to a repair tech, get them to check the +/- 15V rails. I'm not familiar with the X32 (not had to repair one yet), so can't advise any further. I've not tried it, but I would suspect that the mixer would work using a digital stage box rather than the built in analogue ins and outs, something to try if you have access to one.
      • Aug 3
  • New
    jvanwag
    Newcomer - Level 1
    2022-08-01
    My X32 is cutting out | Digital Mixers

    My X32 console is cutting out during playback and/or recording. The source continues to play but the sound disappears for a couple seconds. Occasionally it is playing fine and then begins to distort and fade out and pops back in playing normally. Any ideas?

     

     


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    • jvanwag
      Paul_Vannatto I would suspect a cabling issue. If what you are playing is through a stagebox, then I would suggest you replace the AES50 cable (make sure it is shielded cat5e/cat6/cat7 with ethercon ends). If what you are playing is via USB (from a computer), then I would suggest you replace the USB cable.
      • Aug 1
    • jvanwag
      jvanwag

      Thanks Paul. I’ll try your suggestions and let you know what happens. Thanks

      • Aug 2
  • New
    guitar012001
    Newcomer - Level 1
    2022-07-27
    System 6000 Battery Replacement Without losing Licenses | Multi-Effects Processors

    Hey 6000 Fam,

    I've done something that I wouldn't advise you to do if you are not good at soldering and do not have the correct tools to do this. I've added an additional battery slot and installed voltage test ports on the rear of the 6000 frame so I can test the battery voltage on either of my two frames whenever I want. 

    Please see the attached video to see what I've CAREFULLY done without any issues.

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    • guitar012001
      guitar012001 For anyone interested, I can post all of the videos via WeTransfer for your to see all the steps in this process in more detail
      • Jul 27
  • New
    sjazz6225
    Newcomer - Level 1
    2022-07-15
    Behringer Europower PMP1620s - no audio/lights pulsing | Digital Mixers

    Hi All - I have a 2014 Behringer Europower PMP1620s that is experiencing lights pulsing steadily and only audio is a pop synced with the lights flashing. My guess is a single capacitor may have gone on an extended vacation. I'm comfortable replacing anything attached to the PCB. 

    I attached a video of the symptoms. Any input from personal experiences would be appreciated. 

    SM

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  • New
    acabrecords
    Newcomer - Level 1
    2022-06-09
    Poly D sticky key sounds | Keyboard Synthesizers

    Hi everyone! 
    so just wanna say I really love the poly D! The tones that can come out of this beauty is insane!

    The only problem I have is there's a couples of keys (A2,A#2,B2) that are making a weird sticky sound when i press them a bit harder, like a physical sticking plastic sound! So i thought oh maybe i got a bad unit so I ordered a second one, which to my dismay, does the same thing but just on different keys this time. 

    it doesn't affect the sound in anyway but at a 1000$ CAD I would have liked to see a better quality control!

    Im hesitating about my next move, do I send them back to amazon and hope that the third one is gonna be ok? Is it worth it or they all do that? 


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    • acabrecords
      NicJonesMT Hi Acabrecords.
      Is this happening just on these specific keys or on all?
      There is a small rubber bump stop underneath the keys with an air pocket in. If you push the keys with some force it causes the pop noise, as the air is released.
      Can you please click support at the top of the page, and provide a short video of the noise you are getting. From there we can then try to determine if it is the bump stop or something else that you are getting.
      • Jun 10
      • Poly D sticky key sounds
        acabrecords Hi Nick! So on the first unit it was the key mentioned above and on the second it’s B3, C3 and D3.
        • Jun 10
      • Poly D sticky key sounds
        acabrecords i did posted a video on the post but when i get home ill take another one and send it to support! Thanks
        • 1
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        • Jun 10
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