• New
    Azarazu
    Newcomer - Level 1
    2021-01-05

    Hello,
    I recently got a TC Electronic Plethora X5 and I'm loving it. I played with it for some time and now decided to tweak some of the settings on my computer... and I couldn't be more dissapointed.

    First: the user manual for the Toneprint app doesn't even mention the plethora, the plethora itself comes with quick start guide and no detailed manual. Why?

    Second: the toneprint app seems to be completely unprepared for interacting with plethora, I have the boards tab, that I can use for renaming and reordering the boards, which I will use for reordering the boards if I want it or not, because if you are past the first 10 or 15 boards every single click will reorder the board you clicked to a random spot in the first 10. It cannot do anything else, or I'm completely missing something. Can I delete, duplicate, create new board in the toneprint app? Most importantly: can I edit the board I have created? Can I at least edit the effect in realtime and tweak the settings to see what works? The toneprint app seems to completely not utilise the fact that the communication with the Plethora is two way. It works on the single fx pedals, so I really expected it here.

    I'm frustrated and extremely dissapointed :(

     

    Running plethora at build 1.2.18, Toneprint app at 4.4.03, and mac on catalina 10.15.7


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    1 19
    • Azarazu
      StaceyBaum I feel your pain Maciej. I also struggled with the reording of the boards on my Mac. When I used the app on my iPad I found it was less touchy. This forum is a great spot to voice your concerns, suggestions and questions. They do listen and want to help.
      • Jan 5
    • Azarazu
      WilliamR Hello Maciej, I highly recommend watching the plethora tutorial videos by Pedal Platform. They are very helpful.
      • Jan 5
      • Am I missing something, or the Toneprint app is the worst (with the Plethora X5)
        Azarazu Thanks, I will check it out
        • Jan 5
      • Am I missing something, or the Toneprint app is the worst (with the Plethora X5)
        Azarazu Now I understand. I'm still unhappy with board management in the app and limited communication from the plethora to the app, but at least I understood the basics of how to really program that thing.


        TC - you should hire Philippe from Pedal Platform to do some official tutorials for you.
        • 1
        • ·
        • Jan 5
    • Azarazu
  • New
    davenov41
    Newcomer - Level 1
    2020-12-21

    Help! I've owned the TC Flashback II for a few months now and am loving it. Earlier this year I updated the firmware to use the tap tempo function and that was working fine. I came back to my pedal after a month off or so, and now for some reason, when engaged, I can only hear the delay output, and not the attack of the note itself. What I've done so far to troubleshoot: 

     

    - Pulled the pedal off the pedal board and isolated it as the only pedal in the signal chain between the guitar and the amp

    - Tried multiple different amps

    - Tried multiple different guitars

    - Verified that input is going into the pedal through MONO and exiting through MONO

    - Verified that true bypass and kill/dry dipswitches are set correctly (set to true bypass and off respectively, both oriented left)

    What are suggestions for next steps? Thank you!

    Dave

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    1 42
    • davenov41
      NicJonesMT Hi Dave.
      I'm Nic from the UK tech support team.
      Just to let you know I have picked up your Tech Support ticket and will be contacting you shortly.
      • December 23, 2020
      • TC Flashback II- only hearing delay, no dry?
        davenov41 Hi Nic- thanks so much for your reply. I received your email regarding my support ticket... I wasn't able to find a way to reply to the ticket from within the care portal, so I simply replied to the email. Please let me know if there's a better way to contact you! Thanks again for your help. Dave
        • December 23, 2020
    • davenov41
      TC-Mike Please check that the Kill dry switch is not set to "ON" . the dip switches can be reached by removing the back cover and more info on the positions /settings can be found in the manual. the second dip switch switches between "true-and buffered bypass" -Buffered bypass will retain the Delay repeats when pedal is bypassed
      • Jan 4