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298,771 members
182,432 posts
  • New
    midiyuga
    Newcomer - Level 1
    2022-08-10

    I have tried so many time:

    I Cannot Register nor create a Warranty ticket on your website, need help, WING Touchscreen is bad!

    Please tell me what i need to do to get our wing touch screen fixed.


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    0 9
    • midiyuga
      KyleJohnson Hello, Kyle here with Music Tribe. I'd start by trying a different browser to submit the ticket. Also try clearing your cache/cookies and see if that helps. If you still have trouble feel free to send me a message here and I can assist further.
      • Aug 10
  • New
    blessingnice2009
    Newcomer - Level 1
    2022-08-02

    Behringer x32 refused to accept input or produce any output, I had been using the X32 without any problem until Sunday evening, after service I shut it down a few hours later when another service wanted to start I put the X32 on, It booted normally but when talking to the mic no indication on the mixer or when played from recorded audio (wave) from USB, It is showing that sound is playing (rolling cassette) but no sound is coming out, and there is no indication from the mixer that sound is coming out (the volume level is not moving up or down). While talking with someone, I was told to upgrade the firmware, but after doing so, nothing changed.

    What might be the problem and how do I resolve this? Thanks

     

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    0 73
    • blessingnice2009
      Paul_Vannatto It could be due to a number of things. First thing I always check when encountering such a scenario is the DCA assignments and faders. I had that happen 2 weeks ago, where the Main LR and Main M/C had DCA assigned with its fader all the way down. Next I check the signal path and routing. Also if you are using stageboxes, check that the sync is working correctly and that the stageboxes are configured correctly.

      I would suggest that you export your scene to a file, then upload to the cloud (dropbox, etc.) and provide a shareable link. That way we can have a look and better advise.
      • Aug 2
    • blessingnice2009
      Nigel67 Hi blessingnice2009. In addition to what Paul has mentioned above, I would save all your scenes, shows, presets, etc to a USB stick. Then perform a factory reset. Once done, without loading in any show files, input audio into input channel 1 and push its fader up. Plug a speaker into the Main L or R output on the rear of the console and then push the main mix fader up and see if you get audio out to the speaker. If I remember correctly, on a factory reset the channels are unmuted, but just check that the input channel and mix channel are unmuted. If you are not getting any sound out, are you getting meters showing for the main mix outputs?
      • Aug 2
    • blessingnice2009
      Paul_Vannatto Not sure what is going on with this "new fangled" forum interface. But the only way to see your responses is to go to the notification link. That is where I got your scene file and had a look.

      The routing is all correct. But your gains are very low (vocals ch 4-6 are set to 3.0, 3.0 and 0.0 respectively). Typical dynamic mics (eg. SM58) usually require gain setting of around 25 db. Even the Apex 515 (which I frequently use) condenser mics are around 15 db.
      • Aug 3
    • blessingnice2009
      StaffordAV Assuming that you have exhausted the possibility of user error, given that the digital part of the mixer is working, it could be that you have lost power to the analogue sections of the mixer. I've had this happen on the X32 Rack, which exhibited the same symptoms. If you take it to a repair tech, get them to check the +/- 15V rails. I'm not familiar with the X32 (not had to repair one yet), so can't advise any further. I've not tried it, but I would suspect that the mixer would work using a digital stage box rather than the built in analogue ins and outs, something to try if you have access to one.
      • Aug 3
  • New
    jvanwag
    Newcomer - Level 1
    2022-08-01

    My X32 console is cutting out during playback and/or recording. The source continues to play but the sound disappears for a couple seconds. Occasionally it is playing fine and then begins to distort and fade out and pops back in playing normally. Any ideas?

     

     


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    0 6
    • jvanwag
      Paul_Vannatto I would suspect a cabling issue. If what you are playing is through a stagebox, then I would suggest you replace the AES50 cable (make sure it is shielded cat5e/cat6/cat7 with ethercon ends). If what you are playing is via USB (from a computer), then I would suggest you replace the USB cable.
      • Aug 1
    • jvanwag
      jvanwag

      Thanks Paul. I’ll try your suggestions and let you know what happens. Thanks

      • Aug 2
  • New
    sjazz6225
    Newcomer - Level 1
    2022-07-15

    Hi All - I have a 2014 Behringer Europower PMP1620s that is experiencing lights pulsing steadily and only audio is a pop synced with the lights flashing. My guess is a single capacitor may have gone on an extended vacation. I'm comfortable replacing anything attached to the PCB. 

    I attached a video of the symptoms. Any input from personal experiences would be appreciated. 

    SM

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    0 28
  • New
    Albert2
    Contributor - Level 1
    2022-05-18

    The flow8 is disconnected from the power supply, it is only connected via usb to the mac which is in sleep mode, do I have to worry about this rhythmic flashing?

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    0 37
  • New
    mike805
    Newcomer - Level 1
    2022-03-12

    Algien me podria ayudar no se que le paso 

    todas las en tradas no asen nada 


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    0 13
  • New
    DieterPellkofer
    Contributor - Level 2
    2022-01-04

    When I change a channel name the new name is not saved. After applying the change and going back to the main layer the new name ist not shown on top of the channel strip. When I then again enter the detail window of the channel to check the channel name the just made amendments are lost.

    I enclose a video to show the issue in detail. I am using version 1.5 of the Android app on a Samsung Galaxy S7 FE Tab running Android 11.

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    0 45
    • DieterPellkofer
      Nigel67 Hi DieterPellkofer. I will report this to the Design Team. Can I confirm that the Flow 8 is running V11749 firmware. Many thanks
      • Jan 4
    • DieterPellkofer
      DieterPellkofer Hi Nigel,
      yes the Flow 8 is running firmware V11749. I have already filed a technical support ticket.
      Many thanks
      • Jan 5
  • New
    Kniilant3i
    Newcomer - Level 1
    2021-02-17

    Greetings fellow tribesmen ^^ i own a behringerxr18 for about 7months and now when its on for a while, the fader turns to fly un and down . Mostly around the 13-16&aux channel as well as the bus sends . Has anyone had this experience?? Thanks ahead for your concern 

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    0 145
    • Kniilant3i
      PedroRodrigues HI Kniilant3i I would suggest to confirm if you are running the latest version of the OSX and if that is the case I would suggest to test the App with an older version of the OSX, if possible, please confirm if you have the latest version of the App .
      • February 17, 2021
      • Behringerxr18 fader not stable
        Kniilant3i Thanks Pedro for your response. Im currently on the latest app on both android and OSX.. when the faders start to fly, im not able to use them but to use just the buses and even with that, buses 5 and 6 . Luckily for me, im mostly using it inside the studio for band tracking so i mostly get away with basic headphone sends. When the faders starts to fly, on any device thats connected to it you see the flickering ... its a very bad experience for me. I previously had the X18 untill my band drummer was like i like the board so i handed it to him to get the XR18 and now im suffering with flying faders.....
        • February 17, 2021
  • New
    rccgmountzion
    Newcomer - Level 1
    2021-02-01

    I'm having a bit of trouble with my PA system. During our church service we had several loud pops almost like a gunshot. 

    0 215
    • rccgmountzion
      Paul_Vannatto What mixer are you using?
      • February 1, 2021
    • rccgmountzion
      rccgmountzion I am using Behringer X32
      • February 1, 2021
    • rccgmountzion
      rccgmountzion Thanks Paul
      I wish u could help me
      • February 1, 2021
    • rccgmountzion
      Paul_Vannatto Is the X32 connected to a stagebox (eg. S16, SD16, etc.) with an AES50 cable? If so is the cable shielded and with Ethercon ends on each end? If so, check for ground continuity between Ethercons.
      • February 1, 2021
    • rccgmountzion
      rccgmountzion It is connected to S16's connected with cat5 cable and not shielded also no Ethercon
      We have been using it for years and there is no issue
      • February 1, 2021
  • New
    DanilKozyar
    Newcomer - Level 1
    2021-01-30

    Why Behringer Wing (brand new out of box) makes whining noise when powerd?


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    0 89
    • DanilKozyar
      GaryHiggins Hope you can return it and get another easily, this is an issue I have not heard reported so far.
      • January 31, 2021
    • DanilKozyar
      Rpj2021 My Wing is brand new and after only a couple of on-off reboots while uploading firmware it no longer turns on at all. Mine did not make any noise though.
      • March 30, 2021