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119,081 posts
  • New
    InVrtd
    Newcomer - Level 1
    2021-08-03

    I have filled in all of the required information on the care ticket regarding my GoXlr and it won't submit. The message that appears underneath the submit button is, "Please Fill Required Field"

    Please see attached zip file for screenshots.


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    0 6
    • InVrtd
      Nigel67 Hi InVrtd, our Community Team have advised that this issue is now fixed. Please could you try and submit your ticket again. We are very sorry for the inconvenience caused. Can you let me know either way please. Many thanks
      • Tue at 10:19 PM
  • New
    Dreams
    Newcomer - Level 1
    2021-07-30

    Hi

    I have a question regarding the interface and the midi ports it occupies (on windows 10).

    I have downloaded a midi utility tool from Korg and shows the the UMC-1820 occupies 4 midi ports - why is that and will it be ok to delete them via this tool from Korg?

    The reason i am looking into this is because Windows can only handle 10 midi devices and some might not work if i don't clean up the list of midi devices.

    The USB devices list (attached pdf) shows 3 instances of the Behringer as well - can i remove the 2 instances that is not connected, without ruining my DAW setup?

    Hope somebody can help with this as there are many people looking into this windows issue.

    Kind regards

      Dreams


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    0 3
  • New
    freddietane
    Newcomer - Level 1
    2021-07-10

    This is the second x32 Compact received which has exhibited the same problem:

    Ch01 scribble strip brightness cannot be adjusted.

    a) Yes, I have a backup made through the x32 LED Setup screen onto USB stick
    b) I have done factory reset.
    c) After that, did a firmware update of 4.06 (X32_Firmware_4.06.zip)
    d) Scribble brightness on Ch01 does not come back again after any of those steps.
    e) I have attached my .scn file to this thread.
    f) I am able to load that .scn file by 2 methods (via USB stick , via X-Edit 32 [X32-Edit_PC_4.3.zip])
    g) After the .scn is loaded, the text/icon of all the channel strips, including Ch01, do show my text, however, Ch01 LCD brightness does not correctly adjust - it is very dim.
    h) To compare, if I match the brightness of Ch01 in the Setup/Global/Channel LCD Contrast, at value 18 all are dim but all are the same, then while increasing the value, Ch01 remains at "18", getting perhaps a tiny bit brighter when Contrast value is at max.
    i) The name/icon is Not Blank in the X-Edit software. It shows "FT VOX 1" as you'll see in the .scn file.

    Nigel67 offered to look at the .scn (I did upload it in a message to him https://community.musictribe.com/profile/Nigel67)

    And Kevin Maxwell suggested starting a thread where the .scn could be attached by me (https://community.musictribe.com/profile/KevinMaxwell)

    Currently, a case is filed with Sweetwater Tech Support, gave them the .scn file, they have said they will send that .scn file to Behringer for analysis.

    With The Squeaky Wheel theory, hoping to get some answers and resolution on this problem.


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    0 13
    • freddietane
      Paul_Vannatto Instead of yellow lettering on black background, try changing it to the inverse (black lettering on yellow background) to see what it does. If it is just channel 1, gut feeling is that it is a hardware issue. Everything in the scene file of chan 1 looks fine.
      • Jul 10
    • freddietane
      freddietane hi Paul - Good suggestion, and yes, I have tried that (again) but it doesn't affect it. Thanks for checking the .scn file.
      • Jul 10
  • New
    antjul
    Newcomer - Level 1
    2021-06-19

    Re: can anybody help please:

    Dear TC music Tribe Community,

     

    I recently bought the TC G-system and have some SQS files that I want to put onto the G-box.  TC Electronic releases G-System Editor and Software 3.0 states you can download it, but when you press the “here”  link, all I get is the message 

    “…This www.tcelectronic.com page can’t be found…” (please see uploaded file)

     The link to the page is: https://www.kvraudio.com/news/tc_electronic_releases_g_system_editor_and_software_3_0_8855

    Can anybody help please

    Kind regards

    Tony


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    0 46
    • antjul
      TCMike019 I have a same problem... Can find System Editing Software...
      • Jun 19
    • antjul
      Nigel67 Hi, is this the link you require? Please look in the 'Software' tab. In the is a G-System Editor software. If it is not what you were looking for, please let me know and I will try to help further.
      • Jun 19
    • antjul
      TCMike019

      NOw, I have found software named Midi Quest... Anyody know something about it? Here's the link https://squest.com/Products/MidiQuest_iPad/Instruments/TCElectronicG-System/index.html

      • Jun 19
    • antjul
      hamanohashi I received from someone in the comunity this software for a previous question about TC Helicon voicework. He sent me this but unfortunatly it does not work for me : he reconize only TC Electronics ... so I think it can help you : https://wsi.li/dl/7oMosRB97TujG6RXF/ link is valid 7 days .
      • Jun 21
  • New
    WadeGibbs
    Contributor - Level 2
    2021-06-12

    Hello, new user trying to understand some basic signal flow through the XR18, I have attached a PDF with three screenshots showing faders and where I think they are on the block diagram if a more experienced user could take a look and see if I am on the right track that would be greatly appreciated. One additional question is where the green labeled FX returns tie in on the block diagram.  Thanks in advance.

    Wade 


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    0 42
    • WadeGibbs
      Paul_Vannatto Hi Wade, first 2 are correct. The third (Pan) is not correct. Channel pan is in the CH 1-16 signal strip , far right (PAN LR). FX Returns are a separate signal strip below the CH 1-16 and Stereo LINE IN LR strips.
      • Jun 12
    • WadeGibbs
      WadeGibbs Paul, thanks for the response, on the fx returns I couldn't see the forest for the trees. In the Main Stereo section where is the Balance fader in the block diagram. Thanks Wade
      • Jun 12
    • WadeGibbs
      Paul_Vannatto Using X-Air Edit, the balance control is just above the scribble strip on the Main LR strip (far right), just like the pan control on a standard channel strip.
      • Jun 12
    • WadeGibbs
      WadeGibbs Thanks again Paul.
      • Jun 12
  • New
    Douglas_Marsh
    Contributor - Level 3
    2021-06-03

    Flow 8 seems to fill a weird nitch that seems pretty cool and so far I like it. The routing options are a little limited and hopefully a firmware update could add a minor thing (see below).

    As an overgrown audio interface will fit a need for those that end up using software monitoring as now you can monitor in the mixer side the the interface (for "zero"* latency monitoring, *=it's digital so it has an ever slow slight A/D->D/A conversion).

    The Android/iOS app is nice, perhaps somebody might work on a desktop version that connects via BlueTooth. (Android emulators are a thing, not sure how BT would be handled tho). -- I see it has MIDI interface could provide alternate ways for a desktop app to control it and saw some docs on the MIDI commands one can use with it.

    The number one thing it should have (there is already another post about this) to have even more applications would be a gate function on the four mic inputs at least.

    Setting up mix minus output can be done by routing the Mon1/2 to the USB Line 7/8 (or 5/6) via cables*, but having this as an option for routing in firmware would make that simpler. *=cables means potiential for feedback as channel 7/8 can be routed back to MON1/2 ... where as sending USB 7/8 from either Analog input (pre-fader) or from Mon1/2 output(pre/post fader) would make this simpler and easier to avoid.

    There apparently is no way to solo an input from the control surface (must have Android/iOS App). I would suggest pressing [Main] (if not already selected) then tapping on the [Select/Adjust] encoder to toggle from displaying the FX1/FX2 to SOLO select and then rotate the encoder to select which input to solo in the headphones directly.

    In the Recording mode (10x4) the 10 inputs are all prefader including 9/10 (Main LR Pre). In Streaming mode (2x4) the 2 inputs is post fader (Main LR Post). It would be nice to have the Main LR send to the computer (both Recording Mode and Streaming Mode) be adjustable Pre or Post fader independent of which mode.

    Aside from that, it will fit a nitch need in various circles for me where a full blown XR18 or X32 are overkill (not to mention take up more space).

    I did however run into an issue trying to run the firmware update (SimplyPUT_Linux_64-Bit.zip). It recognized when the mixer was or was not plugged in, but failed to put the mixer into DFU (Device Firmware Update) mode. Ended up using windows (and spent hours running updates before I could update the Flow 8 / as I rarely power on windows). Not sure if this is a known issue and a simple udev fix (guessing) is all that is needed. I poked at the USB device list and saw the "bInterfaceClass 254:Application Specific Interface/bInterfaceSubClass 1:Device Firmware Update"

    For those that live in Linux land and use Jack, it shows up as 10x4 or 2x4.. Under PulseAudio one would need to make use of the remapper module for PulseAudio. My script I've updated for when I connect Pulse to XL18/X32 (attached as PDF as TXT files are not allowed).

     


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  • New
    Medina
    Newcomer - Level 1
    2021-05-28

    Buenos dias. Se pueden aplicar efectos internos independientes a cada canal en la mesa Xenyc QX1832USB?


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  • New
    churchsound
    Newcomer - Level 1
    2021-05-27

    Hi,

    I am helping my church to connect 4 speakers and 2 subwoofers by the attached diagram. 

    on the M32 menu. I am not sure how to assign outputs = Bus so I can control volume for subwoofers.

    Would you please help?

    Thank you so much,

    Loc


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    0 56
    • churchsound
      Paul_Vannatto Do you want separate volume controls for each subwoofer, or one volume control for both?
      • May 27
    • churchsound
      churchsound

      Hi Paul, we want to control each subwoofer please. Thank you so much.

      • May 27
    • churchsound
      KevinMaxwell What firmware version are you running on the M32? They changed some things in the latest one that can work to your benefit.
      • May 27
    • churchsound
      Paul_Vannatto Forgot to ask the other question. Do you want the subs fed the same signal that is going to the main speakers, or do you want to use Aux fed subs, meaning that only specific channels (eg. kick, bass, keys, tracks, etc.) are fed to the subs? Once I know that, I can provide the routing assignment.
      • May 27
    • churchsound
      KevinMaxwell Copy your scene file and attach it to your first post here and that will help us help you. It only works if yo attach it to your first post in this thread.

      The diagram you attached isn't needed on here to help you.. BTW DON'T have separate control from the M32 between the SUBS just send one feed to them (it can come from both the Aux 1 and 2 if that works for your wiring) and control any difference that you want on the amps feeding them. And once you have the ratio that you want between the 2 subs don't let any one mess with it. I can explain in detail why you might want to set each of them to a slightly different level.
      • May 27
  • New
    BenH
    Newcomer - Level 1
    2021-05-14

    I'm about to purchase an X32 Rack to replace an old, noisy analog keyboard mixer from the 90's.

    I have a bunch of Vintage synth modules that are currently all connected to the keyboard mixer - the output of which is being fed into a couple of AudioFuse 8Pre inputs.  The X32 would replace that, but I want the X32 sources to appear directly in Logic for routing/processing.  I would route the X32 effect returns to sub groups that would be connected as analog to the 8Pre inputs to keep the audio sources clean.

    Will this work?

    I am currently using a UA Apollo Twin X as my Audio Interface with an AudioFuse 8Pre slaved to it through ADAT giving me 10 Digital Audio inputs.

    Hardware is a Mac Mini (2018) 32GB RAM running MacOS 10.15.7 (Catalina), and Logic Pro X is my DAW.

    I have a couple of questions:

    1. If the X32 is connected to the Mac Mini via USB will its channels be available in Logic as input sources, even though my Audio interface is the Apollo Twin using Thunderbolt, so that I can route the X32 channels to the Apollo Twin as the output in Logic using External MIDI? - see attached pdf.
    2. Will the X32 auto configure its gateway after assigned an IP address by the DHCP router once connected via Ethernet for iPad WiFi control, (as I don’t have access to the router to set this manually, as it is some proprietary installation).

    Any help/insight is appreciated.

    Ben


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    • BenH
      DavidKnighton Hello BenH,
      The inclusion of the X-USB expansion card essentially makes the X32 Rack an over glorified audio interface. It will most definitely show up in Logic as input sources, and you can source whatever inputs, busses, sub groups, direct outs, etc. from the mixer as you see fit. I wouldn't even bother getting the Apollo Twin involved, because that's just an extra piece of hardware between the mixer and DAW. Now if you want to use the X32 as the input interface and the Apollo as the output interface, then you might want to jump on a Logic forum to ask if you can use multiple interfaces at once. I'm almost confident you can, but I'm not a Logic expert, so can't be 100% certain. I think you need to aggregate the two devices to make it work proper.
      • May 14
    • BenH
      DavidKnighton As for the Gateway question; typically when using DHCP, gateway is not always needed. You can usually find the gateway IP of your router by googling the model number. Then you can punch it in manually. Again, gateway is usually never an issue with these consoles.
      • May 14
    • BenH
      BenH

      Hi David, Many thanks for your responses. I am going to look into the aggregation within Logic, as I already have invested over $2,000 in the Apollo/8Pre, and their pre-amps are extremely high quality. As to the gateway, I think I'll have to wait and see with fingers crossed.

      • May 14
    • BenH
      BenH

      Hi again David. thanks for the tip - I think that the aggregate is going to be the way to go, and straightforward to set up. thanks for pointing me in the right direction.

      • May 14
    • BenH
      BenH Hi David, Got my X32 rack, and it is a very impressive pice of kit. The network config also worked flawlessly. Now I want to route the effects returns so that they appear as a stereo pair in Logic, but I can’t seem to figure out how to achieve that. Can the outputs of the FX send on Busses 13-16 be routed to a pair of inputs (say Channel 15 & 16) internally, so that they get fed over USB to Logic, or do the FX returns need to routed to XLR outputs (say 1&2) then patching Logic through a separate interface input. I’ve been trying to figure this out for days with no success..
      • May 30
  • New
    Regie
    Newcomer - Level 1
    2021-05-11
    How to have a good configuration between an HD96/24 and a DL251 ? When I try to connect both together, using the "patching/add new/autodetect" topic in the HD96, I have 2 DL251, both in "active - partial" status. When I use the I/O update manager in the Heritage, I can see that the DL251 is in "HD 0.18.0" version but I don't know what is this version ? When I try to update directly the DL with a PC and MIDAS-IO-Updater-v1to set-up the last firmware "PROXG3.4.6rel-9 " I have a "communication failed" message during the update and no possibility to know the firmware version in the DL. When I connect the DL to a mac with the IP adress, I can only see few information (see in the screenshot linked to this message). Is there someone who can help me to understand what is the problem and if its coming from the HD96 or from the DL251 ? Many thanks for the help
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    • Regie
      ChaseMcKnight Hi Regie,


      Firmware HD 0.18.0 is the correct version for the DL251 to work with the HD96. Are you connecting the two DL251s via the four local AES50 ports or from one of the Snake Ports / DN9680?

      What firmware version is the HD96 on?
      Do you have green lights at the DL251? How about at the HD's AES50 ports?
      Are you able to manually configure the DL251 ports in Patching? (instead of auto detect)

      On the HD, please verify settings in Preferences / Console Configuration / DSP Configuration:


      Clock Options set to Master

      SuperMac redundancy is turned OFF
      HyperMac redundancy is turned OFF

      On DL251, please verify:

      DL251 are on different IDs (1 & 2)
      DL251 front panel settings:
      Clock External

      Sample Rate 96kHz

      Control Mode 1

      If your settings are correct and are still unable to connect, please open a ticket so we can troubleshoot deeper.

      

Thanks,
      • May 11
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