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  • New
    ramonwind
    Newcomer - Level 1
    2022-05-19

    Hello Guy's,

    Maybe its already discusted but i can't find it.

     

    i have the same problem with my 4x UCA222 on one win 10 pc (other pc's it works)

    it install the drive automaticly but as a USB device.

    so i can't find it in the device manager as a audio device.

    I installed manualy behringer USB Audio 2.8.40 (now it works perfect)

    only i hear ever 3 maybe 5 minutes a beeping tone ( if its a trail version).

    anybody that have the same problem or have a diverend driver to use?

    pleas let me know.

     

    the drive i used its attached in the message

     

     

     


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    0 10
  • New
    ElSonadista
    Newcomer - Level 1
    2022-05-18

    Greetings Tribers! Hoping one of you x32 experts can give me a hand...

    First off, yes, I have read another similar thread on this topic (where the x32 Rack was only for monitors), but I'm still struggling with this. Here is a quick synopsis of the problem:

    I use an x32 Rack on stage and mix from the audience with a computer running x32 Edit. I work with a bunch of bar bands, so this setup is more than big enough to drive the self powered FoH mains / subs, and a bunch of wired & wireless in-ears monitors (mostly Behringer P2 boxes in mono mode). I have one lead singer in one of the bands who loves to hear the same reverb effect I've applied to FoH on his in-ears monitors. I've gotten this to work on an X-Air 16, but when I try to do the same on the x32, absolutely no effects go to Mix Bus 1 aka In-Ears #1 which goes to OUT1 (in Behringer nomoclature) on the back of the mixer.

    I've included screen caps of both the Main LR sends (reverb working perfectly), and the Mix Bus 1 sends (Ian IEM), where no reverb is heard on the in-ears at all, despite having the exact same amount of FX send dialed in. Also included is the x32 Rack SCN file for this particular band - it is very basic, not even a DCA because the drummer uses a Yamaha EAD10 all-in-one drum mic-ing & processing solution.

    Happy to upload any additional screen caps or add any additional info, just let me know what. Many thanks in advance!!


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    0 11
    • ElSonadista
      Paul_Vannatto Screenshots are pretty useless, since they don't show all the console settings. The attached scene file is what is needed. The reason the Ian IEM is not getting the FX (wet signal) is because you have not sent the FX returns to that bus. Switch to the Aux FX layer of channel strips and send the FX returns (eg. FX1 L, FX1 R, etc.) to the Ian IEM bus.
      • May 18
    • ElSonadista
      ElSonadista

      Perfect, thank you... One thing that may have been confounding me is that I was playing with this in my storage area, and so the mains were nowhere near concert levels. Well, the Main L+R bus was at 0, but the channel volumes were set low to a domestic setting. I did not realize that the Main L+R bus channel 1 (Ian) level needed to be up into a normal performance range in order for the FX to also be sent to the Mix Bus 1 (Ian IEM), so I was wearing the IEM pack, wireless mic in hand, and had a nice loud vocal volume in the IEM, but the mains were at a whisper level, and I was getting no reverb effect at all in the IEM. If you have a moment, could you please clarify why the routing works that way... I'm assuming that this is the way it's supposed to work? I really appreciate the help, and so will Ian this coming Friday night.

      • May 18
    • ElSonadista
      Paul_Vannatto No, it has nothing to do with the Main levels. That is not the reason why the Ian IEM bus is not getting the FX (wet signal). Please re-read my previous post. I explained it very clearly why it isn't happening and how to fix it.
      • May 18
    • ElSonadista
      Grandon Hi ElSonadista. Here are some photos to help illustrate what Paul_Vannatto has already said. It seems you might not have understood his explanation. I hope these help.
      • Tue at 10:39 AM
  • New
    TR8ZEEE
    Newcomer - Level 1
    2022-04-22

    i have contacted your people several times without any replies about the issues im having after downloading the relevant software for this controller including many other cmd series controllers i wish to use for my project their all brand new with deckadance tickets in their plastic bags. I am so frustrated spent hours days trying to resolve these problems with the downloads which are all linked none work what ever I do. Error after error etc code this code that insufficient resources etc I am so pissed please help me I am not pc literate. When I connect controllers to laptop windows 10 Asus Ryzen 7 lights come on nothing else. Ive followed youtube instructions but now im defeated please help me if there is another software to manage these devices thank you. PS please call me if possible I am desperate. I am a disabled man wishing to start a live broadcast internet music stream broadcast which I want to show the light effects sounds with the cmd series and I am now shattered disappointed so will someone please try and resolve my issues asap Thank You. [email protected]


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    0 16
    • TR8ZEEE
      WilliamR Hello, William from musictribe here. Please click on the support link above and submit a tech support ticket. Someone can contact you directly to help get you sorted.
      • Apr 22
    • TR8ZEEE
      TR8ZEEE

      Done hope they click on this link will ty

      • Apr 22
    • TR8ZEEE
      TR8ZEEE

      https://community.musictribe.com/discussions/289564/316765/please-i-need-your-help-urgently

      • Apr 22
  • New
    smazzola
    Newcomer - Level 1
    2022-04-08

     i Make a ticket: CAS-590664-B0W7Z0 and no email...

    I need Tracktion access for star to use U Phoria UM2


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    0 16
    • smazzola
      ChrisEdwards1 Hi smazzola, Im sorry to see you have no yet received your Tracktion code. This should automatically be sent upon registration of your product. I will pick up your case today and investigate this further and get your code sent across to you.
      • Apr 8
  • New
    abhishekarpan
    Newcomer - Level 1
    2022-04-05
    May a year ago one of the two studio monitors got damaged.May want to claim warranty

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    0 4
    • abhishekarpan
      NicJonesMT Hi Abhishekarpan.
      Please click support at the top of the page and submit a technical support ticket.
      • Apr 6
  • New
    SolidGr4vity
    Newcomer - Level 1
    2022-04-04
     
    背面にPSEマークが表示されています。
    電気用品安全法(PSE)では、電気用品の「安全性の確認(safety)」と「電磁両立性(EMC)ノイズの放出(EMI)とノイズに対する耐性(EMS)」の2種類の規格についての適合が必要になります。
    MK360がEMC試験と現在行っている安全性の試験の2種類の規格に適合する必要がございますが、スピーカーも電安法の対象であり、同様に2種類の規格に適合している必要がございます。
    現状、Critical components listのスピーカーにはEMIの適合状況をご記載いただいておりますが、EMIではなく、上記の電気用品の安全性を確認する規格(J60065,J60950,62368または技術基準別表第八)に適合しているかについてご確認頂けますでしょうか。
    *******
    The Electrical Appliance and Material Safety Law (PSE) requires compliance with two types of standards for electrical products: safety and electromagnetic compatibility (EMC), noise emission (EMI) and immunity to noise (EMS).
    While the MK360 must comply with both EMC and current safety tests, speakers are also subject to the Electrical Safety Law and must comply with both standards as well.
    Currently, the speaker on the critical components list is identified as EMI compliant. Still, we would like to confirm that they are not only EMI compliant but rather comply with the standards mentioned above for checking the safety of electrical appliances and materials (J60065, J60950, 62368 or Annex VIII of the Technical Regulations).

     
    Could you please send us any documents regarding the mentioned standards?
     
    We already have the CoC. See attached file.
     
    But it seems it is not enough!
     
    Thanks!

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    0 13
    • SolidGr4vity
      Dale_M Please submit your request via the Support tab above via a Pre Sales ticket so we can assist you.
      • Apr 4
    • SolidGr4vity
      SolidGr4vity Hi Dale! Thank you for your email. I have been trying to reach you via the support tab but all I get is what you can see in the attached image. Could you please provide an email I can write to!? Looking forward to hearing from you soon. Kind regards, Aitor.
      • Apr 5
  • New
    sdsbt
    Newcomer - Level 1
    2022-03-27

    I have just puchased a bluetooth speaker modelnumber MPA200BT

    Get it registered


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    0 7
    • sdsbt
      NicJonesMT Hi Sdsbt.

      Please click Support at the top of the page and submit a Product registration ticket.
      • Mar 28
  • New
    CalebYeo
    Newcomer - Level 1
    2022-03-08

    I've bought a new UCA222 USB Audio Interface to connect the PA system (with Mixer Line-Out) to the computer (USB Line-In) for the purpose of public event.   The audio cables are connected following exactly the application diagram provided in the user manual of UCA222 (page 8).  

    Now, due to the need to give a video music presentation (pre-recorded by the computer) during the public event, I intend to use an additional audio cable to connect the audio output of the computer to the audio input of the Mixer, so that all who are present in the public event could hear the music presentation clearly from the PA system.  At the same time, the video will be shown by the computer through the projector for all to watch.  The whole event will be also shown online through ZOOM by the same computer.

    However, would this additional audio cable connection (as shown in red in the diagram attached) cause the feedback or a loopback problem?

    If it does, how do I resolve this feedback problem?

    Thank you for your kind help.


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    0 25
    • CalebYeo
      NicJonesMT Hi CalebYeo.
      It is all dependent on what Mixer you are using.
      You would want to remove the output of your UCA from the signal being sent back to the UCA.
      So for example you could send all of the audio that you need for the UCA222 out of a Mixbus, then have the return from the UCA muted to this bus.

      If you could confirm what mixer you are using I can then advise you futher.
      • Mar 9
      • UCA222 to Computer to Mixer to UCA222 causing feedback & loopback problem
        CalebYeo Hi NicJonesMT, or any kind person in the Musictribe community, I need your kind help to resolve the loopback problem. The Mixer I'm using is Martin Roland MT80. As shown in attached file, there is a "Phone" output with knob control for SEND / REPEAT / DELAY / Phone Level, which I supposed is a AUX SEND audio output (analog). However, I can't find AUX RETURN input (analog) on the Mixer. I need to connect the Mixer output to the Computer via UCA222, and then connect the Computer audio output back to the Mixer input. I wonder if I could connect the Mixer Phone analog output (SEND) to UCA222, then connect UCA222 (USB digital output) to Computer, finally connect Computer's analog audio output (line-out 3.5mm port) back to the Mixer Line-In input? If not, how to avoid audio loopback problem? Thanks
        • Apr 6
    • CalebYeo
      CalebYeo Thanks NicJonesMT for your response. I've tried to show you my intended setup configuration in a diagram (attached here) and the info of the Mixer etc, so that you could identify any mistake and to help me to configure a correct setup to avoid the feedback problem. Thanks

      Computer & PA & AV & ZOOM Setup Diagram.pdf
      • Mar 9
  • New
    jplumey
    Contributor - Level 3
    2022-02-10

    Hi,

    This morning we noticed during a live event that adjusting on our X32 that our faders for channels (sends on faders off) that the levels were not changing the output levels on L/R, and then we noticed that muting mix1 and mix2 would mute would also mute what was going to the main L/R, which is supposed to be outputs 15 and 16. I can't see anything wrong in the routing. 

    I've attached the scene file. This system is maintained by some middle school A/V students so it's possible they messed something u when configuring mix 1 and mix 2, which we want to go out via USB to our live stream system. That seems to work. 

     I've opened a ticket with Behringer (I wish I could CALL someone during these times), and also sent them the scene file. I'd appreciate if one of you wizards can take a look and see what's wrong with our configuration.

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    0 17
    • jplumey
      Paul_Vannatto Hi jplumey, I had a look at your scene and the only thing I can see is if you are expecting 15/16 to be Main LR on the stagebox connected to the AES50 B port, that is not what you are getting. Have a look at the Routing, AES50 screen. The second bank of the AES50 B port is assigned Out 1-8. Therefore output of the stagebox 15/16 is actually mixbuses 7/8. Other than that, I see no issues (parallel signal paths, etc.).
      • Feb 10
    • jplumey
      jplumey

      Hi Paul. We configured AES50 A as outputs 9-16 since that stage box sits next to the inputs to our main speakers. AES50 B has outputs 1-8.

      • Feb 10
    • jplumey
      Paul_Vannatto Have they accidentally switched the AES50 cables on the back of the console, by chance?
      • Feb 11
  • New
    tushargoyal32
    Newcomer - Level 1
    2022-01-30

    I bought Behringer uphoria UM2 few months ago.

    It comes with Tracktion software.I didn.t get the activation code to download the software.please help me by providing that.


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    0 27
    • tushargoyal32
      KyleJohnson Hello, Please submit a ticket through the Support link at the top of the page. Select Product Registration and fill out the information.
      • Jan 30
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