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269,502 members
149,210 posts
  • New
    Walmsley
    Newcomer - Level 1
    2021-11-29

    On 27 November 23:38 I purchased an MD4 license.

    I have uploaded a PDF of my paypal receipt for USD$129 Transaction ID 34422345W2980693K

    My TC Electronic Shopping cart Order number is : 94734

    My Ilok user id is Yassboy

     

    I have checked my spam folder.

     

    Please help!

     

     

     

     


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    1 3
  • New
    ranold1956
    Newcomer - Level 1
    2021-11-28

    Good evening,

    On November 27, 2021, I bought on your site MASTER X NATIVE and VSS4 HD NATIVE under the transaction number 6WY98534W5637615S

    Until now I have not received a confirmation email from you nor the authorizations for the plugins on my mailbox.

    I beg you to resolve this.

    my ilock account is: [email protected]

    my email box: [email protected]

    I enclose the proof of purchase with my request.

    Regards.


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    0 5
    • ranold1956
      NicJonesMT Your License has now been deposited to your iLok account.

      Please login to your iLok License Manager account, Right click on the license and select the location you would like to activate it to (Physical iLok or your Machine).
      You will then need to download the Installers from the product page from the TC Electronic Download Centre.

      https://www.tcelectronic.com/downloads.html

      Once activated and installed you will be able to use your new software.
      • November 29, 2021
    • ranold1956
      ranold1956

      Thank you, everything is back to normal.
      Regards.

      • November 29, 2021