Statistics

268,780 members
148,414 posts
  • New
    frankieg53
    Newcomer - Level 1
    2021-12-31

    Guys I am in desperate need of help I need to split

    my x32 main outputs sending one to my first sd8 and my 2nd main out to my 2nd sd8 please help

    0 2
    • frankieg53
      Nigel67 Are you running the 2 x SD8 in series or one from each AES50 port? If you are running them in series, then you can set the switches on the end to either be identical (9-16) so the outputs of both units will be identical or you can set one as 1-8 and the other as 9-16. As standard the X32 output Main L and R on Outputs 15 and 16 and as default Outs 1-16 are sent out on AES50 A and AES50 B 1-16. Therefore, if both SD8 are set to 9-16, you will get the Main Outs on XLRs 7 and 8 on both units. If one unit is set as 1-8 and the other is set to 9-16, then the latter unit will have the Main Outs on XLRs 7 and 8. You will then need to assign Main L and R or one of them (depending on your requirements) to one (or two) of Outputs 1-8. Of course, this also depends on what you may already have assigned to Outputs 1-8, so other patching options may have to be found.
      • Jan 4
  • New
    simon_m_2020
    Newcomer - Level 2
    2021-12-30

    Hey everyone,

    I have a problem I just can't seem to solve so I'm hoping that someone here might have the answer.

    Basically, when I plug my guitar into the 'In' jack on my VL3X, the guitar signal has disappeared from the outputs. It's present in the unit - the input LEDs light up, the signal passses out the 'thru' jack to my amp, the tuner works and, most strangely, the looper will record what I play (silently) but then play it back when I finish the loop. Same with overdubs! I can't hear the guitar signal when recording/dubbing but what I play is faithfully recorded using the on-board amp sim & effects and then played back when I run the loop. The guitar signal is gone from the main XLRs, the guitar jacks and the headphone output, but plays back from the looper through all of these outputs. It's weird!

    I have gone over every setting 100 times and can't hit upon the answer. Everything worked just fine the last time I used it a couple of weeks ago. I have completed the factory reset process successfully and updated the firmware to the latest version/build 2.2.00 b.366.

    I'm stuck! Help!

    Simon M

    read more...
    0 10
  • New
    Alanmac1963
    Newcomer - Level 1
    2021-12-30

    Hi does anyone have a solution for pairing the app to the Flow 8 mixer using an iPad running IOS 9.3.5 ? 

    It connects audio no problem , I'm able to download the app v1.5 from the App Store but it won't connect, getting a pin request and also shows my Bluetooth is off when it's actually on.

    i can pair the app no problem on my iPhone 13 but I'd really like to use the iPad with a bigger screen.

    Any suggestions welcome 

    regards

    Alan

    read more...
    0 5
    • Alanmac1963
      alexmv Hello to all !!!
      Will the developer port Flow mix app from ios to big brother macos and windows pc???
      • 6 hours ago
  • New
    ethank4401
    Newcomer - Level 1
    2021-12-30

    Needing support on if it's possible prevent a Stereo Bus Mix of Aux Inputs routed to an AES50 Output (DP48 mix) from being muted when the DCA that has  those aux channels assigned is muted?

    I’d like for the Bus Mix to not be muted in the in ear monitoring system —DP48, when the DCA that is controlling the aux channels is muted.

    I have it set to Pre. And I am noticing on the newest firmware update that the “Follow Mute” and “Always buttons” are no longer in place.

    Any assistance would be greatly appreciated.  Thanks!

    read more...
    0 6
  • New
    gregoryerba
    Newcomer - Level 1
    2021-12-30

    I am now in the process of filing a formal complaint with The Better Business Bureau against Music Tribe. I am sharing this experience with all who will listen as a result of being disregarded by this company, in the hopes of helping customers know what to expect when dealing with repairs and warranties:


    Case Escalation | CAS-149861-F7V8G8


    I ordered what turned out to be a defective IP3000 from Musictribe through ebay. It took months of forms, documenting videos of the defect, multiple emails to Alexander Lane and Musician Specialist Chad Saylor, and forum posts right here before I was given a "repair number". I then had to drive this massive unit over 2 and a half hours to a repair facility in Irvine CA, only to be told they were backed up for months, and that Music Tribe had left them with several of these units and that they were baffled by Music Tribe's lack of communication as well.


    Many emails, calls, and forum posts later, I finally got the unit sent to the "Las Vegas Repair Facility", and a couple of weeks later it was delivered to me, and I unboxed it to find the subwoofer literally beat up, all four corners damaged. It proved functional... for two shows, then, no sound.


    I have been fired from two venues as a result of the unit failing twice in mid-performance, and have lost thousands of dollars in wages as a result of cancelled gigs due to not having a functional PA, because of this endless bureaucratic nonsense and completely shoddy repair work.


    Now, multiple emails & forum posts later, and I have received NO RESPONSE from Music Tribe.


    This has been a devastating & disheartening experience with Music Tribe.


    I should not have to go through this horrible repair process anymore, for what is obviously a completely defective IP3000. The only way this gets resolved at this point is sending me a new IP3000 and a massive apology. As for the lost wages, stress, and embarrassment I've been put through... well, there it is.

    To Musictribe: I would appreciate being contacted in person at this point. Not holding my breath, but do the right thing.

    Greg Erba (323)385-6184

     

    read more...
    0 10
  • New
    gregoryerba
    Newcomer - Level 1
    2021-12-30

    I am in the process of filing a formal complaint with The Better Business Bureau against Music Tribe. I am sharing this experience with all who will listen as a result of being disregarded by this company, in the hopes of helping customers know what to expect when dealing with repairs and warranties:


    Case Escalation | CAS-149861-F7V8G8


    I ordered what turned out to be a defective IP3000 from Musictribe through ebay. It took months of forms, documenting videos of the defect, multiple emails to Alexander Lane and Musician Specialist Chad Saylor, and forum posts right here before I was given a "repair number". I then had to drive this massive unit over 2 and a half hours to a repair facility in Irvine CA, only to be told they were backed up for months, and that Music Tribe had left them with several of these units and that they were baffled by Music Tribe's lack of communication as well.


    Many emails, calls, and forum posts later, I finally got the unit sent to the "Las Vegas Repair Facility", and a couple of weeks later it was delivered to me, and I unboxed it to find the subwoofer literally beat up, all four corners damaged. It proved functional... for two shows, then, no sound.


    I have been fired from two venues as a result of the unit failing twice in mid-performance, and have lost thousands of dollars in wages as a result of cancelled gigs due to not having a functional PA, because of this endless bureaucratic nonsense and completely shoddy repair work.


    Now, multiple emails & forum posts later, and I have received NO RESPONSE from Music Tribe.


    This has been a devastating & disheartening experience with Music Tribe.


    I should not have to go through this horrible repair process anymore, for what is obviously a completely defective IP3000. The only way this gets resolved at this point is sending me a new IP3000 and a massive apology. As for the lost wages, stress, and embarrassment I've been put through... well, there it is.

    To Musictribe: I would appreciate being contacted in person at this point. Not holding my breath, but do the right thing.

    Greg Erba (323)385-6184

     

    read more...
    0 7
  • New
    gregoryerba
    Newcomer - Level 1
    2021-12-30

    I am in the process of filing a formal complaint with The Better Business Bureau against Music Tribe. I am sharing this experience with all who will listen as a result of being disregarded by this company, in the hopes of helping customers know what to expect when dealing with repairs and warranties:


    Case Escalation | CAS-149861-F7V8G8


    I ordered what turned out to be a defective IP3000 from Musictribe through ebay. It took months of forms, documenting videos of the defect, multiple emails to Alexander Lane and Musician Specialist Chad Saylor, and forum posts right here before I was given a "repair number". I then had to drive this massive unit over 2 and a half hours to a repair facility in Irvine CA, only to be told they were backed up for months, and that Music Tribe had left them with several of these units and that they were baffled by Music Tribe's lack of communication as well.


    Many emails, calls, and forum posts later, I finally got the unit sent to the "Las Vegas Repair Facility", and a couple of weeks later it was delivered to me, and I unboxed it to find the subwoofer literally beat up, all four corners damaged. It proved functional... for two shows, then, no sound.


    I have been fired from two venues as a result of the unit failing twice in mid-performance, and have lost thousands of dollars in wages as a result of cancelled gigs due to not having a functional PA, because of this endless bureaucratic nonsense and completely shoddy repair work.


    Now, multiple emails & forum posts later, and I have received NO RESPONSE from Music Tribe.


    This has been a devastating & disheartening experience with Music Tribe.


    I should not have to go through this horrible repair process anymore, for what is obviously a completely defective IP3000. The only way this gets resolved at this point is sending me a new IP3000 and a massive apology. As for the lost wages, stress, and embarrassment I've been put through... well, there it is.

    To Musictribe: I would appreciate being contacted in person at this point. Not holding my breath, but do the right thing.

    Greg Erba (323)385-6184

     

    read more...
    0 5
  • New
    gregoryerba
    Newcomer - Level 1
    2021-12-30

    I am in the process of filing a formal complaint with The Better Business Bureau against Music Tribe. I am sharing this experience with all who will listen as a result of being disregarded by this company, in the hopes of helping customers know what to expect when dealing with repairs and warranties:


    Case Escalation | CAS-149861-F7V8G8


    I ordered what turned out to be a defective IP3000 from Musictribe through ebay. It took months of forms, documenting videos of the defect, multiple emails to Alexander Lane and Musician Specialist Chad Saylor, and forum posts right here before I was given a "repair number". I then had to drive this massive unit over 2 and a half hours to a repair facility in Irvine CA, only to be told they were backed up for months, and that Music Tribe had left them with several of these units and that they were baffled by Music Tribe's lack of communication as well.


    Many emails, calls, and forum posts later, I finally got the unit sent to the "Las Vegas Repair Facility", and a couple of weeks later it was delivered to me, and I unboxed it to find the subwoofer literally beat up, all four corners damaged. It proved functional... for two shows, then, no sound.


    I have been fired from two venues as a result of the unit failing twice in mid-performance, and have lost thousands of dollars in wages as a result of cancelled gigs due to not having a functional PA, because of this endless bureaucratic nonsense and completely shoddy repair work.


    Now, multiple emails & forum posts later, and I have received NO RESPONSE from Music Tribe.


    This has been a devastating & disheartening experience with Music Tribe.


    I should not have to go through this horrible repair process anymore, for what is obviously a completely defective IP3000. The only way this gets resolved at this point is sending me a new IP3000 and a massive apology. As for the lost wages, stress, and embarrassment I've been put through... well, there it is.

    To Musictribe: I would appreciate being contacted in person at this point. Not holding my breath, but do the right thing.

    Greg Erba (323)385-6184

     

    read more...
    0 7
  • New
    billydacue
    Newcomer - Level 2
    2021-12-29

    i am not affiliated with music tribe support

    0 8
  • New
    Nickgriese
    Newcomer - Level 1
    2021-12-29

    I sent in a behringer rx1202fx rack mounted mixer for repair several weeks ago after emailing back and fourth with the music tribe care team. I have had several issues with this mixer already and had already replaced the unit. After the same issue of a faulty fx processor happened once again. I spoke with customer support specialist Matt Smith, who has promised me several times over that past month that I will be upgraded to an XR18 digital mixer. Matt has promised me since December 13th, 2021 that I will be receiving tracking info in 24-48 hrs. Over 15 days have passed now with continuous emails prolonging delays and promising the unit will be mailed any day. I need this issue escalated to a supervisor, it has become negligent at this point. I am unable to run my mobile dj business without a mixer and am losing money. 

     

    [MUSIC Tribe Care] Behringer - RMA: 382051  - CAS-502551-S0L6H5 - CRM:0049800004528

     

    read more...
    0 37
    • Nickgriese
      gregoryerba Good luck to you with your repair. I myself am in the process of filing a formal complaint with The Better Business Bureau against Music Tribe. I am sharing this experience with all who will listen as a result of being disregarded by this company, in the hopes of helping customers know what to expect when dealing with repairs and warranties:


      Case Escalation | CAS-149861-F7V8G8


      I ordered what turned out to be a defective Turbosound IP3000 from Musictribe through ebay. It took months of forms, documenting videos of the defect, multiple emails to Alexander Lane and Musician Specialist Chad Saylor, and forum posts right here before I was given a "repair number". I then had to drive this massive unit over 2 and a half hours to a repair facility in Irvine CA, only to be told they were backed up for months, and that Music Tribe had left them with several of these units and that they were baffled by Music Tribe's lack of communication as well.


      Many emails, calls, and forum posts later, I finally got the unit sent to the "Las Vegas Repair Facility", and a couple of weeks later it was delivered to me, and I unboxed it to find the subwoofer literally beat up, all four corners damaged. It proved functional... for two shows, then, no sound.


      I have been fired from two venues as a result of the unit failing twice in mid-performance, and have lost thousands of dollars in wages as a result of cancelled gigs due to not having a functional PA, because of this endless bureaucratic nonsense and completely shoddy repair work.


      Now, multiple emails & forum posts later, and I have received NO RESPONSE from Music Tribe.


      This has been a devastating & disheartening experience with Music Tribe.


      I should not have to go through this horrible repair process anymore, for what is obviously a completely defective IP3000. The only way this gets resolved at this point is sending me a new IP3000 and a massive apology. As for the lost wages, stress, and embarrassment I've been put through... well, there it is.

      To Musictribe: I would appreciate being contacted in person at this point. Not holding my breath, but do the right thing.

      Greg Erba (323)385-6184
      • December 29, 2021
    • Nickgriese
      Nigel67 Hi Nickgriese. I have contacted the colleague who is dealing with the case and asked him to e-mail you with an update on your replacement unit as soon as possible. I can only apologise for the inconvenience this has caused.
      • December 29, 2021
Go to page