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132,097 posts
  • New
    Newcomer - Level 1

    Reset X-Touch


    0 34
    • Babkine
      RobbyWingfield Hi Babkine, this is Robby with Music Tribe, there is no factory reset on the X-Touch. Please submit a support case at the link above and we can help get your X-Touch up and running!
      • Jun 17
    • Babkine

      Thank you, but the machine is broken and I will wait for the next one, I will keep you informed if the situation does not change. thanks again. Best regards.

      • Jun 17
  • New
    Newcomer - Level 1
    Quisiste decir: 
    Compre una helicon play acoustic pero no veo ningún botón de encendido y apagado, como debo prender y apagarlo?
    I bought a helicon play acoustic but I don't see any on / off button, how should I turn it on and off?
    0 56
  • New
    Newcomer - Level 1

    Guys i need 32bit Behringer 32bit usb driver...


    0 36
    • RobertAthlet3
      DavidKnighton Hello RobertAthlet3,
      Every product we sell will either have a dedicated driver or will use ASIO4ALL. These drivers will be available on the product page of the Behringer website.
      • Jun 9
  • New
    Newcomer - Level 1

    Salve ho appena acquistato un mixer x air 18, ma usando sempre mixer analogici ammetto che questo mi porta qualche difficoltà, ma non conoscendo l'inglese non capisco nulla nelle istruzioni, qualcuno potrebbe passarmi istruzioni in italiano sia primo accesso che quelle generali? Vi ringarazio per l'attenzione in ogni caso a presto

    0 55
    • alexcolm
      Nigel67 Hi alexcolm, I am very sorry, but we do not have a user manual or quick start guide written in Italian.
      • May 11
  • New
    Contributor - Level 1

    Can't get any output on headphone jack!

    0 61
    • TomFenner
      JoeRivers96 Hi, please submit a support ticket using the SUPPORT option at the top of this page - we will be able to run through some troubleshooting steps with you.
      • May 8
  • New
    Newcomer - Level 1

    Is there a way to defeat the APO function so that the amp stays on all the time and does not require a threshold audio signal to turn it on?

    0 81
    • GlenMorrison
      Nigel67 Hi Glen. Can you tell me which model of E-Series that you have and serial number(s). Until I have those, I cannot give you a definitive answer as it may come down to what version of the amp you have. Many thanks
      • May 4
  • New
    Newcomer - Level 1


    havin problems connecting Deepmind 6 thru my audio interface behringer umc 204 into my computer 

     Windows 10/64 recording in Studio one 5 Artist version. 
    I am using the two 1/4" out l/r from Deepmind into umc fron 1/4 inputs. Also using Midi out of Deepmind into umc input midi. 
    umc is connected thru usb into my computer.

    not sure if my problem is the configuration in Studio one but I can't record on the instrument track.


    0 53
    • Rocky195
      DavidKnighton Hello Rocky195,
      I would suggest connecting the UMC to your computer and just run audio from iTunes or YouTube out to a pair of speakers or headphones. This will determine if the unit is working properly. Also, with Windows, you need to make sure you have the driver installed. If it's a setup problem with your DAW, make sure the UMC is the preferred Input/Output interface. Your individual tracks need to be sourced from the UMC inputs and record armed before you hit the RECORD button. Hope this helps to uncover the issue.
      • Apr 29
  • New
    Contributor - Level 1



    cab somebody halp me , |I am looking for tye drivers for the behringer umx 49. on the site from behringer there are no working links

    0 47
    • pigro
      ChrisEdwards1 Hi pigro, the UMX 49 uses the ASIO4ALL driver. A link for this can be found on the product page via our website and alternatively can be download directly from their website. Please see the link below:
      • Mar 25
  • New
    Newcomer - Level 1

    Hello TC Support,


    I just purchased the new TC 6000 native bundle, registered succesfully but the mentioned link for downloading the software is wrong...

    please send me the correct link

    thank you and best regards


    Achim Oppermann

    0 66
  • New
    Newcomer - Level 1

    Hi, team

    I have bought the UMC204HD and installed the last driver, v. 5, but when connect the audio interface to my PC, Windows not recognized the device.

    Can anyone help me?

    0 64
    • JOMAR07
      RexBeckett Hi JOMAR07, try a different USB cable and/or different USB port on your PC. Use a USB 2.0 port if possible as some USB 3.x ports can cause problems.

      Open Windows Control Panel -> Device Manager and see if the interface is shown with an error flag. If so, uninstall it, disconnect the USB cable, reboot the PC and then reconnect the USB cable.
      • Mar 12
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