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285,448 members
167,422 posts
  • New
    meejos73
    Newcomer - Level 1
    2021-11-17

    I recently purchased the Behringer U-Control UCA222 audio interface, hoping to be able to record MS Teams video calls. It partly works, in conjunction with QuickTime Player in screen record mode, with QT showing the audio interface as an output to record all system audio, but what it cannot do is pick up the audio from my admittedly basic iPhone earbuds with integrated mic. The 3,5mm headphone jack is strictly output only. Does anyone know of an affordable audio interface that has this feature?

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    1 5
  • New
    Bigalsy
    Newcomer - Level 1
    2021-11-15

    Tannoy TS 2.8 Subwoofer problem. 

    I have 2 of the above, 1 of which has bn repaired under warranty but now the 2nd 1 is doing the same. The red led is flashing quickly and won't change to green. Any ideas please

    0 9
    • Bigalsy
      Nigel67 Hi Bigalsy. The subwoofer is stuck in standby mode, probably caused by a fault on the power supply. Is it still under warranty? Even if it isn't, we can still repair it. Please submit a ticket to the Service Team and they can arrange a warranty / non warranty repair for you. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. Many thanks
      • November 18, 2021
  • New
    DocM60
    Newcomer - Level 1
    2021-08-25

    Hi.

    I opened a ticket for a repair under warranty to a faulty Behringer Ultragraph Pro FBQ1502HD in Victoria Australia. The ticket was closed with little to no support for a service centre in my area nor even country. That's a rather bad business model. Can anyone assist me to find a service centre please?

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    0 47
    • DocM60
      Nigel67 Hi DocM60. I am very sorry that your ticket was not replied to. It is possible that someone did reply and the reply ended up in your spam / junk folder. Please can you look there. What was your case number? For Warranty Service, please contact the shop that you purchased the unit from and they will arrange the warranty repair, otherwise please contact our Superpartner in Australia who are Australis.

      AUSTRALIS MUSIC GROUP

      UNIT 1, 1-11 Sydenham road

      Marrickville

      Australia 46100

      (+)61 2 9698 4444

      [email protected]
      • August 25, 2021
      • Warranty/Service in Australia?
        Nigel67 I have just checked the ticketing system and can see that your e-mail was replied to on the 24th, so i think this must have ended up in your spam / junk. I see you also submitted a second ticket last night, but this has yet to be answered.
        • August 25, 2021
    • DocM60
      DocM60

      Email received -----"Please be aware that you are located in an unsupported territory.
      This means that for further assistance you will need to directly contact your nearest reseller or distributor and they will be able to advise you further.
      If you click on the below links and then press the "Buy" tab, this will give you a full list of our international resellers and service centres who can assist you." ---------Frustration as this is an unrepliable email sent, and the link just sends me back to the start. A 'dead end' ticket in actuality. Thanks for the info Nigel67, appreciate your effort. The "buy tab" sheds no light at all. It's a pain to just get a repair sorted out. I await replies to email and phone message I left. The seller was of no help either.

      • August 26, 2021
  • New
    pato99
    Newcomer - Level 1
    2021-08-20

    I'm considering buying a FBQ800 equalizer to use with headphones driven by a computer through the headphone output jack or USB port.  The headphones are Sony #7506 with impedance approximately 60ohm.  The headphone cable has the usual single 1/8" male plug with  1/4" male adapter available.  Questions:

    Connecting computer to FBQ800 inputs:

    1) Can the output of a 1/8" computer headphone jack feed the FBQ800 directly?  If Yes, what cabling and adapters are needed?  If no, what other devices and cabling are needed to connect the headphone jack to FBQ800 inputs?

    2) Can the output of a USB port feed the FBQ inputs directly, or would I need a D/A converter between the USB port and FBQ800?  

    Connecting FBQ800 outputs to headphones:  

    3) What cabling and adapters are needed to connect the FBQ800 outputs to the headphone?  Other devices needed or recommended?

    Other things I should know for this purpose?

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  • New
    Fbch
    Newcomer - Level 2
    2021-07-22

    I run the sound at church and know very little about what I am doing. We have had this mixer for about 1.5-2yrs. The issue has been on and off but continues to get worse. The mixer generates its own WiFi that we connect to with an iPad. Very often the iPad will not connect. Sometimes it won't even be able to find the XR WiFi. 

    We have tried a few different troubleshooting ideas and nothing helps. There is nothing else (phone or computer) trying to connect to the WiFi. We have also tried other iPads. What am I doing wrong?

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    0 111
    • Fbch
      Nigel67 The XR16 internal wifi uses the 2.4GHz frequency which is the most common and it could be that with all the mobile phones around, etc, the frequency is becoming log jammed. Have you tried using an external router which also uses the 5GHz frequency. This also gives the advantage that you can place the router higher up as having the antenna low down will also affect the wifi range. Please see this video that may be helpfiul.
      https://www.youtube.com/watch?v=xLqc_4Q4ERY&list=RD58IfULV5V6E&start_radio=1
      • July 21, 2021
      • Behringer x air 16 not connecting to ipad
        Fbch I will try that this week. I have an Ethernet cable run to the sound board but I do not have a computer over there. So if I connect the mixer to my modem, I can connect to the app via the church WiFi? (Like I said, most of this goes over my head)
        • July 22, 2021
    • Fbch
      Nigel67

      Hi Fbch. many apologies for the delay in getting back to you. For some reason I only received the notification that you had replied this morning. How did you get on connecting to the wifi. I would advise probably using a separate router rather than the church wifi. if you don't move around the church, have you thought about getting an adapter for the ipad so that you can connect it directly to the ethernet port and charge at the same time. You can purchase Lightning to ethernet port adapters which also have a power adapter as well. A long as the ipad isn't moved around a lot for the cable to be pulled out, then this would probably be your most secure connection followed by the external router.

      • July 29, 2021
  • New
    chevyridah01
    Newcomer - Level 1
    2021-06-16

    I live in Cocoa Florida, where can I get my NU1000 repaired for a good price?

    0 65
    • chevyridah01
      KyleJohnson Hello, Kyle here with Music Tribe. I recommend you contact our Service team so they can recommend a service center. Click on Support and then on Service Request to submit a ticket.
      • June 16, 2021
  • New
    cpaamit1
    Newcomer - Level 1
    2021-05-10

    Hi all,

    I am new here. Just want to ask a simple question - can  I connect behringer PA 500BT system with TV so can do karaoke. Currently using my mobile to read the lyrics and thus have to give and take mobile depending whose lyrics currently are. I am thinking it will be easy to read lyrics on TV by the person singing the songs.

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    0 56
    • cpaamit1
      Nigel67 Hi cpaamit1. You just want to send audio from the TV to the PPA500BT? If so, then that shouldn't be an issue, you just need to see what connections you have on the rear of the tv will will give an audio output. If the tv has phono outputs, then you can plug them to the phono inputs on the PPA500BT. Depending on the type of output from the TV, you may have to play around with the tv volume control. Have just checked my tv and it only has HDMI outputs, no phono, so you may have to buy some type of HDMI - phono adapter as well. Hope this helps
      • May 11, 2021
  • New
    JulesC
    Newcomer - Level 1
    2021-05-05

    Hi, first of all please excuse my total ignorance on this subject, but I have a VMX 300 USB, which my husband installed, linked into a small box labelled S.M.S.L (he passed away 5 years ago and the sound system has been in constant use daily), it appears that the speakers feed into the box which then supplies a CGV television controller plus the amp .. all that this small box appears to control is the sound level ... this small box has stopped working, it alluminated as usual this morning, but at some point when I was not in the room it must have failed (or possibly a problem with the transformer?).

    Would I be safe in assuming that I could bypass this box and connect the speakers directly into the amp? I don't want to matters wose!?

    thanks for any advice anyone can give me,

    Jules

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    0 51
    • JulesC
      JulesC ps I'm so stupid .. apparently the VMX 300 USB is just the mixer, any advice on what I should replace the amp with?
      • May 5, 2021
    • JulesC
      Nigel67 Hi JulesC. I am not sure that we are going to be able to help you but can you send a picture of the S.M.S.L device and does it have another name (model number) on it. I think you will probably have to go to a hi-fi store for their help, but I will try and help you further to see if we manufacture anything similar. S.M.S.L is not manufactured by us but a Chinese Company from searching the internet. You may be able to purchase a direct replacement from them https://www.smsl-audio.com/#firstPage
      • May 9, 2021
  • New
    rghoogas
    Newcomer - Level 2
    2021-05-01

    Where to start please help.

    0 274
    • rghoogas
    • rghoogas
      rghoogas

      • May 2, 2021
    • rghoogas
      rghoogas

      Hello Kyle, thanks for the reply. I am trying to output that to my aux-out, with removing one input. The setup is, to be clear for you, this is for zoom setup, I am capturing audio/video from a room and inserting to a laptop to be part of the zoom video/audio and another laptop has zoom that I am grabbing the audio and bringing to my control room audio mixer. In the same time the mixer already has the mic in and the zoom in, so this out put should have only zoom audio and no mic.

      • May 2, 2021
  • New
    UncleJames91
    Newcomer - Level 1
    2021-04-24

    hello, the electronics of my Tannoy precision 8D is totaly broken an i want to install a passive crossover. Could someone educate me on the value of the compoments to build this filter ?

    Thank you in advance

    Jacques

    0 78
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