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  • Heineb
    Contributor - Level 1
    2019-07-04

    I have a new pair og Tannoy Legacy Arden. They came with some vax for maintenance. However it did not come with any instructions on when and how to use it. Could you provide some guidelines and tips?

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    • Heineb
      JohnNorton

      Hi, apologies for the delay in getting back to you, there is no set times or guidelines as to when to use the wax.  Personally i would just dust your speakers with a soft cloth andmaybe one or twice a year give them a soft waxing to keep the cabinets in a tip top condition.

      • May 13, 2020
  • bentbert
    Contributor - Level 1
    2019-04-24

    I have a couple of fairly new Tannoy Definition DC10T loudspeakers (2 years) where the dual concentric unit is broken due to a amplifier problem. There are not authorized workshops in Denmark and the producer of the amplifier have agreed to replace the broken unit but have not been able to get the sparepart indicates that Tannoy is not responding.

     

    Is the DC10T and the DC10Ti considered discontinued since you are not able to deliver units for them anymore or get back to the workshop that holds the defective loudspeaker. The loudspeakers is quite expensive (list price 6.500 £) and can still be bought at Nintronics, and according to the homepage of Tannoy offers 10 years of warranty.

     

    I cant be that I have to scrap my 2 years old Tannoy loudspeakers becourse Tannoy are not responsive or what

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  • neonyx
    Contributor - Level 1
    2019-04-06

    Hi. I recently bought Tannoy 802 Monitors from a reseller and one of my monitors make this pop sound on tweeter when monitor is turned off: https://www43.zippyshare.com/v/9d4hHvwO/file.html

    1) Is that normal ? or I should send it back for repair or replacement ? 

    2) Do this pop sound damage the tweeter ? 

     

    PS: I tried to turn volume down and also to disconect from audio sources and also tried to change power source.

    Thank you vey much.

     

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