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  • New
    Simone95
    Newcomer - Level 1
    2021-03-17
    UMC202HD on Skype works only the microphone or hearphones one for time. (on Cuba... | Streaming and Podcasting

    Hello,

    I'm italian, sorry for my terrible english. I'm unexpert of mixer and recorder but I hope that you understand my problem. 

    Tanks a lot.

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    • Simone95
      RexBeckett Hello Simone, we shall need a little more explanation of your problem so we can help to solve it. If you prefer, explain it in Italian and we can use software translation to understand.
      • March 17, 2021
    • Simone95
      RexBeckett Hi Simone, I saw that you had replied but it is not now shown in the discussion. This is another bug in the forum!

      Anyway, if the microphone and headphones work with Cubase, there does not seem to be a problem with the UMC202HD or its drivers. It may be a problem with Windows sound settings.

      I have found that Zoom requires the Recording device to be set to 48000 Hz. This can be done on Windows Control Panel -> Sound -> Recording -> Properties -> Advanced. I also find it helps to set the Disable All Enhancements option on the Enhancements tab for both Recording and Playback devices.
      • March 18, 2021
    • Simone95
      RexBeckett I had another thought: With the UMC202HD, you would need to press the Direct Monitor button to listen to your microphone through the headphones. You would only hear playback sound when that button is out. For this reason, the UMC204HD is a better interface for streaming as it has a monitor mixer for direct and playback sounds.
      • March 18, 2021
  • New
    tejedor1967
    Newcomer - Level 1
    2021-03-07
    Flow 8 USB recording - Request or I don't know if possible | Streaming and Podcasting

    Setting up the Flow 8 to USB Recording mode, I use the ASIO driver to setup my DAW to record talking sessions (on Zoom, Meet, Streamyard... whatever).

    The problem is that the USB signal comming from the PC to the Flow 8 cannot be recorded back using the ASIO driver.

    Even if I configure in the routing the USB 1/2 being send to channels 5/6, what is recorded is not the USB. The driver still keep on sending the phisical 5/6 1/4" jack signal, I repeat, even if I'm routing there the USB 1/2.

    So the only way to record the USB1/2 (same applies to USM 3/4 being routed to channels 7/8) is in the mix channel (9/10) where the USB signal is mixed with all the rest of channels.

    Is there any workaround the be able to record USB signal in a DAW without being mixed with the rest of channels?

    This could be consider as a request for futher firmware updates. Being able to record in the DAW the USB once is routed to channels. Or any other way.

     

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    • tejedor1967
      RexBeckett Hi there, there is a way of achieving this with the current firmware - although rather messy:

      Route the USB returns 1/2 to channels 5/6.
      Stereo link Monitor buses 1 and 2.
      Send (only) channels 5/6 to Monitor buses 1 and 2.
      Use cables to link Monitor outputs 1 and 2 to analogue inputs 5/6.
      USB sends 5/6 should record USB returns 1/2.
      • March 7, 2021
  • New
    ksgerdes
    Newcomer - Level 2
    2021-03-07
    TC Helicon interaction with Focusrite Scarlett 2i2 | Streaming and Podcasting

    I recently purchased a Focusrite Scarlett 2i2 and have connected my TC Helicon harmonizer to it for some home recording.  Lately, I've been having trouble with my recorded guitar sounding very distorted - especially when I'm in harmony mode.

    To clarify, the guitar sound clear when I'm playing it live, but it is very distorted when listening to the recorded version.

    Any suggestions to get a clearer guitar sound from my harmonizer in the recorded version when linked with Scarlett 2i2?

     

    Kevin

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  • New
    Alan14
    Newcomer - Level 1
    2021-02-27
    QX 1002 USB not connecting USB c windows 10 | Streaming and Podcasting

    Has anyone managed to connect the QX1002usb to a usb c socket, as there are no USB a sockets on my laptop running windows 10.

    I get the message 'no jack information available'. Do you need a particular USB a to USB c adaptor or is it a codec issue?

    I have tried several adaptors, in different ports Thunderbolt and 3.1 gen1 usb c but the USB connection from the QX1002 does not work with any of them. Very disappointing as it is a new machine.

    Has anyone solved this one?

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    • Alan14
      RexBeckett Hi Alan, I have connected a QX1002USB to a Windows 10 laptop with USB-C ports. It worked using either a USB-B/USB-A cable plus a USB-A/USB-C adapter or a single USB-B/USB-C cable.

      See if these notes help: https://community.musictribe.com/discussions/77059/297127/windows-10-and-stereo-usb-mixers-interfaces
      • February 27, 2021
    • Alan14
      Alan14 Thanks Rex, I discovered that all USB-A to USB-C adaptors are not the same. I had not luck with 2 USB-c hubs but when connected with the single dongle that came with my Dell it worked. Thank you for the link to the article very useful to understand how the various controls affect the USB output and inputs. Thank you for responding, much appreciated
      • February 27, 2021
  • New
    joeyskye
    Newcomer - Level 1
    2021-02-20
    Connecting UMC-404HD to Microsoft Teams and Zoom | Streaming and Podcasting

    I have recently purchased UMC-404HD to connect an external microphone for Teams and Zooms calls but I am having issues on how to route the audio output to hear the call via headphones ; I have not tried to connect speakers to the Audio interface. Any suggestions ?

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    • joeyskye
      RexBeckett Hi joeyskye, try this:

      Select the UMC404HD USB Returns 1/2 (aka USB Audio Codec) as playback output for Zoom. This can be done with the Zoom app or by making it the default playback device in Windows Sound settings.

      On the UMC404HD, have the Monitor A/B button out. Turn the Phones level up.
      Use the Mix control to set the mix of live input to USB playback. Clockwise increases the level of USB playback.
      • February 20, 2021
      • Connecting UMC-404HD to Microsoft Teams and Zoom
        joeyskye Thanks Rex I work with a Mac and PC as well as NDI audio so the routing can get complicated ; however your instructions have been spot on for the UMC404HD which the manual has not documented which would require another two page of illustrations ... Thanks for your help.
        • February 21, 2021
      • Connecting UMC-404HD to Microsoft Teams and Zoom
        joeyskye I would be happy if anybody in the group has used Zoom and/or Teams with NDI setup using their UMC-404HD ?
        • February 21, 2021
  • New
    rafiqamir
    Newcomer - Level 1
    2021-02-15
    behringer U-Phoria UMC22 | Streaming and Podcasting

    Hi,

    I wish to know if UMC22 can output stereo using the usb port!

    knowing that the input is XLR coming from stereo (2 XLR) from a mixer.

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    • rafiqamir
      RexBeckett Hi rafiqamir, the UMC22 is not ideal for this application. The two inputs have different characteristics which could affect the stereo image. I would recommend using the UMC202HD instead as the two inputs have the same properties.
      • February 15, 2021
  • New
    Cjheat123
    Newcomer - Level 1
    2021-02-12
    iPad app. X32 | Streaming and Podcasting

    I currently use the  x32mix app on my old iPad.  My new iPad says its an outdated app. What app is the best to use all the ones I find are crazy to use

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    • Cjheat123
      RexBeckett IMO the best app for both iOS and Android is Mixing Station XM32. It is very well supported with frequent updates including user-requested features. The UI can be customized to suit individual applications. It is well worth the modest cost.
      • February 12, 2021
  • New
    JohnGeraldAchord
    Newcomer - Level 1
    2021-02-12
    x32 Glitched and Turned off | Streaming and Podcasting

    We receive audio via CAT5 and have an XLR as a backup, but during a session, as we were live streaming and the x32 itself glitched out and we lost all signal. We restarted the board but nothing happened. Then we restarted it again then the signal came back. What could have caused this board glitch?

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    • JohnGeraldAchord
      RexBeckett Hi John, Electro-Static Discharge (ESD) can cause symptoms like this. It is important that connections between X32 consoles and stageboxes are made using shielded Ethernet cables with etherCon shells bonded to the shields. Without solid continuity between the etherCon shells, ESD can cause drop-outs and lock-ups.

      People also get caught-out if the X32's Safe Main Levels option is turned on. This will pull the main faders down on a restart and possibly on a short power glitch.
      • February 12, 2021
  • New
    Pooch
    Newcomer - Level 1
    2021-02-08
    Behringer Europro RX 1202 FX | Streaming and Podcasting

    I am newbie to this mixer.  I cannot find a channel mute button... trying to move a mic during live church service and would like to mute the channel while still live...surely I am missing something simple.

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    • Pooch
      RexBeckett Hi Pooch, you are not missing anything. The RX1202FX does not have channel mute buttons. You can prevent pops on the main outputs when moving a mic by pulling the channel fader down. You cannot prevent noise on the monitor mix though.

      It would be better to use two mics rather than moving a single one. If that is not possible, use a mic mute switch. e.g. https://www.dv247.com/en_GB/GBP/Rolls-MM11-Pro-MicMute-MicTalk-Switch/art-REC0012114-000?soluteclid=1&gclid=Cj0KCQiA34OBBhCcARIsAG32uvP52FcitHZ9t2SBcMznBV5ZfYWxQKArhx-ANQiuENEoBdl2oOXrl-YaAt7pEALw_wcB
      • February 8, 2021
    • Pooch
      Pooch RexBeckett. thank you so much. Previous mixers I have been exposed to (church system) have had that mute button. It appears we are needing to continue to upgrade our equipment (both of our our mics have on off button that dont work!!!). . Thank you so much for your quick response. Very polite...Pooch
      • February 8, 2021
      • Behringer Europro RX 1202 FX
        RexBeckett Sound Engineers sometimes bypass mic on/off switches intentionally. Many of us have had bad experiences when the talent turned a mic off accidentally and ignored the frantic hand-signals!
        • February 9, 2021
      • Behringer Europro RX 1202 FX
        Pooch I have minimal experience in years past, now trying to use mix of some new equipment with older mics in church. Not my background but learning again quickly. Learning to stream and record. Pretty simple set up with 4 mics, PTZ camera, Roland switch board, couple of computers etc. The sound portion of course has been the hardest to learn. Good to know people are here to help. We can definitely grow into our equipment. Thanks again RexBeckett
        • February 9, 2021
  • New
    tubijack
    Newcomer - Level 1
    2021-02-06
    Behringer WING and AVB Network | Streaming and Podcasting

    Pretty simple question. 

    We're trying to set up an audio network to do live stream mixing via Logic, using DL32 preamps and the WING mixer to send the sources. 

    Since the Dante card is not yet available for the WING, nor is Dante compatible with the M1 Macs, is there a way to send channels out from the WING via an AVB Network?

     

    Thanks,

     

    Jed

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    • tubijack
      DavidKnighton Hello tubijack,
      The Wing Dante cards are available now as of a few weeks ago, but alas, that does no good if M1 macs do not support Dante Virtual Soundcard. At the moment, Wing does not support any other format/protocol other than AES50 and USB. Might I suggest a Klark Teknik DN9630. With this, you can send an adjacent AES50 line from the console to your computer station. The 9630 will convert AES50 to USB so that you can interface with the computer. Note: there has been some issue with M1 and Big Sur in regards to USB devices, so I do not know if the 9630 is compatible at this time. I would strongly suggest an earlier machine running an earlier OS if you are having interconnection problems with M1.
      • February 9, 2021
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