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242,698 members
119,094 posts
  • New
    AMS1
    Newcomer - Level 1
    2021-07-21

    Hi, I need to aquire some rotary encoders for my DN 8000.

    Please let me know where I can purchase these in the UK.

    Many thanks.

    Steve.

    0 14
    • AMS1
      KyleJohnson Hello, Kyle here with Music Tribe. For spare parts inquiries please contact us through the Support portal at the top of the page. Click on support, then Spare Parts to fill out a ticket.
      • Jul 21
  • New
    LowBee
    Newcomer - Level 1
    2021-07-14

    Morning all,

    Very close to hitting the button on this product to connect my X32 to 2 x 16 stage boxes

    Any user thoughts/opinions?

    I can't see if the screenshield is connected to the Ethercon shell, does it need to be?

     

     

    Really excited about first gig since March 2020, need all the gear to be rock solid (not sure what I can do about me!)

     

     

     

    Thanks and stay safe

    read more...
    0 15
    • LowBee
      GaryHiggins You will be very happy with it, high quality throughout, great reel included and yes the shields are connected and yes you DO want exactly that.
      • Jul 14
  • New
    AhmedAlani
    Newcomer - Level 1
    2021-07-13

    Dear Sir,

    For the last 6 months I contacted almost all your worldwide distributers trying to buy 2 devices of Klark Teknik VNET2-DANTE BRIDGE

    Please advise from where I can buy those devices or whom should I contact?

    0 21
    • AhmedAlani
      DavidKnighton Hello AhmedAlani,
      Unfortunately we can not advise much further than your regional super partner. If you like, you can submit a PRE SALES inquiry via the SUPPORT tab at the top of the page. That may get you on the right track.
      • Jul 13
  • New
    smith837
    Newcomer - Level 1
    2021-07-11

    Im Trying to connect my DN9630 to the Midas M32R the blue light comes on for usb power but on the back there is a red light above the AES50 connector. Im using shielded CAT5 cable. The Midas doesn't show connection the AES50B port has a red light and says No device. Is there a step Im missing. My Computer is running Ableton live 10 with drivers for the DN9630 installed 

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    0 28
    • smith837
      Paul_Vannatto Is the samplerate on the DN9630 set to 48K and is the M32R also set to 48K?
      • Jul 11
    • smith837
      Dale_M Hi Smith,we’re sorry for your experience. Please submit a technical ticket from the support tab above. .
      • Jul 12
  • New
    TimHuttner
    Newcomer - Level 1
    2021-07-09

    can i have 1 transmitter and 2 recievers ??? how to link them with 3 units?? 

    0 29
    • TimHuttner
      DavidKnighton Hello TimHuttner,
      You can only send bluetooth audio to one subscription at a time. Bluetooth audio does not support multiple audio devices simultaneously.
      • Jul 9
  • New
    Adamrussell
    Newcomer - Level 1
    2021-06-30

    We are trying to multitrack record to Logic Pro X Via the DN9630 from a Midas Pro1. Everything is configured and patched on the Pro1 and the status on the Pro1 says it is connected and AES50 Sync is OK. The DN9630 is flashing green and orange above the ethercon jack. On the computer side, the iMac and Logic see the DN9630 and let me select it as the audio interface, but when I arm the tracks, there is no signal (yes the direct out is not muted). Help!

     

    read more...
    0 31
    • Adamrussell
      DavidKnighton Hello Adamrussell,
      On the DN9630 there is a switch for 48KHz or 96KHz operation. Do you currently have it selected as 48KHz? This would be incorrect if so. Midas Pro1 operates at a fixed 96KHz sample rate. Some users make the mistake of selecting 48KHz thinking it will automatically sample down/up to the computer, but this is not true. You make the selection based on the console sample frequency.
      • Jun 30
      • Klark Teknik DN9630 Via Midas Pro1
        Adamrussell Sorry, I responded last week and it looks like it didn't actually post. The sample rate is on 96KHz to match the Pro1.
        • Jul 6
  • New
    Jayden
    Newcomer - Level 1
    2021-06-15

    Hi

    I have some questions about DN9848.

    I forgot my password, how do I reset it? Didn't find the relevant description in the manual? Can you tell me the solution?

    Thanks in advance.

    Jayden

    0 50
    • Jayden
      Nigel67 Hi Jayden. This is sensitive information as anyone with the password could unlock a unit and cause damage to a loudspeaker system if they wanted. I will send you an e-mail with this information.
      • Jun 14
      • Klark Teknik DN9848
        Nigel67 E-mail sent. If you haven't received it in your inbox, please also check your spam box.
        • Jun 14
    • Jayden
      Jayden Thank you very much for responding to my question in such a short time.
      • Jun 14
  • New
    kpochan
    Newcomer - Level 1
    2021-06-11

    Hi

     

    DW 20BR connect iphone or ipad (ios) ,will stop output sound when tap to other song to play ,have to disconnect it and re-connect the DW20BR then play the sound .Its not allow tap to change any song after the first tap from beginning.

    Its work on andriod phone.

    Anyone have this issue on ios ?

     

    Thanks in advance

     

     

    Kpo

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    0 51
  • New
    Spankdedrums
    Newcomer - Level 1
    2021-06-09

    Hey, is there a way to aggregate the Dn9630 with another interface to use the outs of the interface to send to another destination other than the mixer (X32)?

    0 36
    • Spankdedrums
      Nigel67 Hi, I am not quite sure what you are asking, maybe you could give some more information on what you are thinking about for the 'other destination'. As long as it has an AES50 connection with a clock, then you can connect it to that. For example an i/o box such as a S/DL16. If you set it to internal clock then you can connect it directly to a DN9630. The same with any of the DL15X series. Set them to internal clock and connect directly to the 9630. The only downside with the DL15X series if you want to use the inputs, is there is no way to adjust the input gain on them, however you could set up the gains with a mixer, disconnect the mixer and the gain settings would remain over power cycles, so as long as you had the same channels of audio going into the mixer every time, then you would be fine. If you could let me know what you have in mind, then I will help you further.
      • Jun 8
  • New
    KlausMock
    Contributor - Level 2
    2021-05-27

    The DN9630 has a connector named "control data". At the moment this connector is useless since there are no applications which supports this interface. As far as I understood this interface should be usefull to connect the DN9630 directly to an AES50 stagebox, e.g the DL32 made by Midas. But since there is no possibility to adjust the Gain and the +48 V setting on the DL32, you cannot use it at the moment. 
    it would be very helpful to have such an app, so that the DN9630 can be 1) the clock master for a DL32 and 2) gives the user to adjust gain an PP settings on the stagebox. I would need it for windows but maybe others also for MacOS.

    alternativly, is there a possibility to get the protocol specification for that control data? Maybe someone like me, I am Software developer in my other job, can build such an application on my own.

    thank you for your support in advance.

    klaus

    read more...
    0 75
    • KlausMock
      DaveMorrison I have no knowledge of the control data port, but you can connect the DN9630 directly to an AES50 stagebox, e.g the DL16 and S16. They're the only boxes that can provide sync, and control gain and phantom.
      • May 27
    • KlausMock
      KlausMock Hi Dave, I know that, I successfully connected a DL16 and a daisy chained DL32 and can control all 48 inputs. But using the DL16 to adjust the preamps is far away from user friendly. That is the reason why I asked.
      • May 27
    • KlausMock
      Paul_Vannatto Hi Klaus, I was just told that the control data protocol is not ethernet compatible and the port may even be disabled. Evidently it was a good idea that went nowhere (just like the USB port on the back of the X32 - beside the ethernet port). A better solution would be to house an X32 Rack with the DL32 and connect the DN9630. If only they had developed an M32 Rack...
      • May 28
    • KlausMock
      KlausMock

      Hi Paul, sad to heat that this port seems to share the same fate with the remote USB port of the X32. I know that I can manage all with a M32 or X32 in between. So I have to use my M32R, X32 Rack or the WING. I just thought that it would be handy to run the stageboxes with the DN9630 without the need of a mixing console. BTW, I agree with you a M32 Rack would be nice. And I was also disappointed when Behringer stops the production of the X32 core, since the M32C is not a complete replacement even if it codts more than the X32 Core. But thats all other stories;-) Kind regards Klaus

      • May 29
    • KlausMock
      DavidKnighton Hello KlausMock,
      Confirming that the port was indeed intended to be used to some fashion, however it was abandoned, probably because it would have hindered console sales greatly. We had a similar thing with DL251 stage boxes and an app called Snake Controller that we no longer support. While the idea itself is novel, it gave users a workaround option to avoid buying into a Midas mixer, which is not a great sales strategy by any means.
      • May 29
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