Klark teknik DN360

chayoung

Newcomer - Level 1

2020-07-17

dn9650 update file | I/O Interfaces

need dn9650 update file homepage does not open. [email protected]

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Nigel67 Hi, can you reply with your e-mail address and I will send the latest firmware over to you. []
- July 17, 2020
- Nigel67 Sorry, missed your e-mail address even though its right infront of me . Will send it over to you []
  
  July 17, 2020
- chayoung The file you sent was received. But I think you sent it wrong
  I want a dn9650 file.
  What I received is dn9680.
  Installation is not possible.
  Currently my version is v1.05 []
  
  July 17, 2020
- Nigel67 I have sent the correct version now. Please confirm that you have received it []
  
  July 17, 2020
- chayoung I have received it well. Thank you []
  
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  July 17, 2020

jgomer2001

Newcomer - Level 1

2020-07-15

Can I connect 2 sources in parallel to DI 10P ? | Passive DI Boxes

Hi, The stereo Klark Teknik DI 10P features one L+R RCA and one 3.5mm (stereo) inputs. Can all inputs be simultaneously used so the 4 channels are summed to build a single mono signal ? I'm hesitant to try it. I wouldn't like to damage the DI. Thanks in advance.

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RexBeckett As I understand it, the RCA and 3.5mm sockets are connected directly together. This would not be a good way to sum two stereo sources but it is more likely to damage the sources than the DI 10P. You would get much better results by using a small stereo mixer to sum the sources. []
- July 15, 2020
jgomer2001 For those interested, here is the reply received by the support specialist: "You could use all inputs at the same time but I wouldn't recommend it to prevent overdriving the passive circuitry. Instead, If you need to use more than one source, plug your sources into a small mixer. Take the mixer's outputs and connect them to one of the stereo inputs of the DI. This will also allow for better control of your individual sources." []
- July 17, 2020

jgomer2001

Newcomer - Level 1

2020-07-15

How do attenuation knobs work in DI 10P? | Passive DI Boxes

Hi, In the stereo Klark Teknik DI 10P every input channel has an attenuation knob. Product documentation mentions that knobs at fully clockwise position means no attenuation. What's the max attenuation achievable (ie. set fully counter clockwise) in dBV ? Thanks in advance.

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jgomer2001 The level knobs of the DI 10P are relative to the signals input into the device. You can relate the 0 to 10 scale to 0% to 100%. So, it will take the signal and attenuate it down the percentage amount you choose of the signal coming in. []
- July 16, 2020
jgomer2001 Reply received from Customer Quality Support Specialist []
- July 16, 2020

AlexNL

Contributor - Level 1

2020-07-13

DL442 mute | I/O Interfaces

Hi, I have a DL422 inserted in the mid-slot of the PRO6 surface. I connected my outputs (Left and Right) to that and it works. But the red 'mute' light stays on. Anyone experiencing this? regards, Alex

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Nigel67 Is this on all channel outputs on the card or just the two that you are testing? []
- July 13, 2020
- AlexNL All mute lights stay on. Check light i can enable via surface so interface seems ok. []
  
  July 13, 2020
- Nigel67 I would say that if the fault is on the DL442, then U9 is probably the culprit. You may find its as simple as a dry joint on one of the pins. This IC switches the Mutes on and off. Have you moved the card to another position just to check that the problem follows the card. It should do, but just want to check. You will need to get the card fixed if it does. It has a 10 year warranty if purchased on or after 1/9/2014. You need to contact the shop that you purchased the card from. []
  
  July 15, 2020
- AlexNL Thanks, i will follow the steps first and report to you. []
  
  July 17, 2020
AlexNL I now understand what the mute light does on the DL442 and other outputs. when there is a signal, very very ver small. the light switches off. when there is no sound (digital zero) the light swithes on to RED. []
- July 20, 2020
AlexNL I assumed that only the mute button could control the mute led on the output card, but it seems otherwise. []
- July 20, 2020
- AlexNL thanks for your tips. [] thanks for your tips.
  
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  July 20, 2020
Nigel67 Hi Alex, ah, yes. The mute LED circuitry is right on the output stage of the audio circuitry, so as soon as it detects any audio / noise, it will switch the LED off. Even if the Mute switch is unmuted, if there is not enough audio level/noise then the LED will not switch off. []
- July 22, 2020
- Nigel67 sorry do not understand your question []
  
  July 23, 2020
- AlexNL i type a smiley after 'right' but it came out as '????', again, thanks for saving me []
  
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  July 24, 2020

AlexNL

Contributor - Level 1

2020-07-13

DN9650 | Networked DSP

Hi, Anyone experiencing loss of subscriptions after powering down the DN9650? regards, Alex

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AlexNL powering down = power down -> next day -> power up :) []
- July 13, 2020
- Nigel67 Hi Alex, sorry but I do no know what you mean by subscriptions. Could you give me a little more information please. Many thanks []
  
  July 13, 2020
AlexNL subscriptions is Dante terminology (i think). This is like 'patching' within the PRO series. []
- July 17, 2020
- AlexNL I am unsure where this is stored, I assume the KT-DANTE card inside the 9650 stores this 'patch'. []
  
  July 17, 2020
Nigel67 As far as I know, the dante device only stores a list of the device name/channel name of each of its receive subscriptions. The actual patching is on the computer. You would have to ask Dante to confirm this. []
- July 17, 2020

RichardPenrose

Contributor - Level 2

2020-07-10

KT-2a being discontinued!! | Products

Hi, I found out this week from Klark Teknik that the KT-2a has been discontinued!! I'm quite shocked to hear this as it's a fairly new product and is extremely popular. When I was looking to buy mine, they kept selling out in the stores so quickly! !? I even know a UK studio that is working with major international jazz artistes who have recently added a couple to their studio along with the KT-76 and EQP-KT and they told me the KT-2a is the standout best of the Klark clones (whilst the others are still very good). In fact, the producer said that after he upgraded the optocell in his KT-2a to the Kenetek T4b, it sounded at least as good as the comp in his UA LA610 and possibly even nicer! I wonder why Klark Teknik have suddenly discontinued the KT-2a!!????

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DaveMorrison I think it's a rename. Now they have a 2A-KT. Both are listed on the website. Identical except for the name. []
- July 10, 2020
RichardPenrose Ah well that would make sense. I couldn’t imagine why Klark Teknik would discontinue the KT-2a compressor altogether as it is so successful! []
- July 12, 2020

RGWINEDWARDS

Newcomer - Level 1

2020-07-10

DM8000 firmware download not working | Networked DSP

Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]

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Paul_Vannatto I read in another thread that they have switched over to new servers for all of their websites and have run into some glitches. Yesterday I tried to get a file from the Turbosound iQ site and got the same error, unfortunately. []
- July 10, 2020
- RGWINEDWARDS Just heard the server change was 2 weeks ago!. My rep was just on a nationwide rep call and NO ONE in US has access to firmware at the moment. AND the Europe offices don't seem to answer any calls or support emails. I won't be using this product again. []
  
  July 13, 2020
- DavidBradshaw I just sent you a couple of emails with the firmware (and DM Designer software) attached []
  
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  July 13, 2020

Blondiedk

Newcomer - Level 2

2020-07-08

Klark Teknik KT-2A vs 2A-KT | Products

Why are these two both on the Klark Teknink Website? https://www.klarkteknik.com/Categories/Klarkteknik/c/Klarkteknik?q=:catRank:division:CREA:publicProduct:true#googtrans(en|en) +Signal Processors +Compressors/Limiters Are they the same or???

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DaveMorrison Hmm.. I wonder if they had to change the name? KT-2A are running out of stock in a lot of places []
- July 8, 2020
- Nigel67 These are exactly the same product, but the name was changed. I am afraid that I am not privvy to the reasons but can assure you they are the same. []
  
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  July 8, 2020
Blondiedk Ok i thought it would be something like that. Thanks guys???????? []
- July 8, 2020

AlexNL

Contributor - Level 1

2020-07-07

DN735 solid state recorder | Accessories for Signal Processors

Hi, Anyone using the DN735 solid state recorder. I can buy one but i am curious if it can operate without a timecode, just as a simple sample? Plz let me know. regards, Alex

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Nigel67 Hi Alex, I am unable to get on to our server at the moment to access the operators manual. As soon as I can(hopefully in the morning) I will get an answer to you. []
- July 8, 2020

NujCGallo

Newcomer - Level 1

2020-07-03

Klark teknik DN360 | Equalizers

Hello.can anny body help me about my DN360. I can hardly hear the audio out when tried use last week. If the DN360 is off there is a audio coming out possibly its because bypassing signal trough relay.but if i switch on then the audio is hardly to hear.

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Nigel67 Hi NujCGallo. Is this a brand new DN360 that you have just purchased. if so, then it is possibly because you have wired your cables up unbalanced as Pin 2 Hot, whereas the DN360 is Pin 3 Hot. if this is not the case and you have had it working previously, then there are a number of possibilities such as power supply or relays. It will probably be best for you to submit a Support ticket using the Support tab at the top of the page. []
- July 3, 2020
- NujCGallo Hello Turner.! You are correct the the hot is pin 3. I have another question about dn360 wich is correct in the input signal is pin 2 hot or pin 3 hot also.? Thank you for the help. []
  
  August 12, 2020
NujCGallo Thank you for the help i wil try to submit support ticket. []
- July 3, 2020
NujCGallo anyone recognize this unit if this is clone by china or original but made in china.? []
- August 7, 2020
- Nigel67 Its very hard to identify clones these days. From the looks of it though, this is one of our units manufactured in our factory in China []
  
  August 24, 2020
- Nigel67 The SQ1 graphic in pin2 hot unlike the DN360 you were originally asking about which is Pin 3. []
  
  August 24, 2020

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