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  • New
    QQ8472626
    Newcomer - Level 1
    2021-10-22
    Hi, I have a TC 6000 MK1, I would like to upgrade to MK2, please ask me how to o... | System Configuration Applications

    Hi, I have a TC 6000 MK1, I would like to upgrade to MK2, please ask me how to operate, there is no direct phone contact, thank you

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  • New
    Lerum1
    Newcomer - Level 1
    2021-10-22
    BH 500 schematic. | Bass Amplifiers

    Hi Lerum Hevitt here all is well but can anyone supply / find / point me in the right direction to help me get myself a schematic //service instructions for my beloved BH 500 amp head please.

    Cheers 

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    • 2 Replies
      Oldest
    • Lerum1
      Dale_M I am afraid we cannot share schematics with non partners we can assist with a non warranty repair via the support tab/Service if you require assistance.
      • Fri at 5:22 AM
    • Lerum1
      Lerum1

      Hi Dale thanks for the prompt response but information not what I wanted to hear. Is your goodself an employee/ involved with the service/ repair centre. If so where would I take my BH 500 to. Any help much appreciated. Cheers
      • 2 hours ago
  • New
    Sonopoly
    Newcomer - Level 1
    2021-10-20
    Big Sur compatibility | Software Licenses

    Dear reader,

    Can anyone tell me if the TC Electronic Icon (DT) plugins are Big Sur compatible now?

    (I'm using the PEQ- & DYN3000, TC 8210, DVR250 and the MASTER X HD & BRICKWALL HD on a daily basis but I'd love to upgrade to Bug Sur so I can also start using Logic 10.7!)

    The product page says: "Operating systems: Mac OS X 10.13 Sierra or above" so I assume it includes Big Sur, right?

    Thanks in advance!

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    • 2 Replies
      Oldest
    • Sonopoly
      PedroRodrigues Hi Sonopoly please consider that the TC Electronic Icon unit are in fact compatible with Big Sur but if your are using a M1 process with Big Sur you must confirm that you are using the ROSETTA 2 to allow any software designed to operate on the Intel processors operates on the new M1 process. Thank you
      • Thu at 2:04 AM
    • Sonopoly
      Sonopoly Thanks a lot, Pedro! All best, Joris
      • Thu at 6:13 AM
  • New
    shabazz5
    Newcomer - Level 1
    2021-10-17
    Free analyzer | Software Licenses

    I was hopeing to see more ppl using the free analyzer. I find it to be a great tool but the system seems to be down for some reason.

    If anyone else likes and uses free analyzer please let me know. Hopefully the system comes back up or someone can tell me what i am doing wrong. It worked great for a week now just keeps saying sever error. I am no sure if i need a software Licenses since it is free.

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    • 2 Replies
      Oldest
    • shabazz5
      ChrisEdwards1 Hi shabazz5, for clarification when you reference free analyzer do you mean the Finalizer?
      • Oct 17
    • shabazz5
      PedroRodrigues Hi shabazz5, sorry to barge in this conversation but you can access your trial version for the FINALIZER APP by following the menu on the picture below. If this is still not accessible please provide your ILOK USERNAME via PM and I will deposit you the trial version. Thank you
      • Wed at 1:56 AM
  • New
    FreK2706
    Newcomer - Level 1
    2021-10-17
    Plethora X5 IR live + amp distorsion | Effects and Pedals

    Hello everyone, I am a recent French user and I have a question.
    Is it possible to use the IR cab stereo outputs with the effects of the X5 while using the amp distortion and the real cab on stage?
    The goal is to broadcast in parallel on front-facing live speakers while keeping the configuration with my amp.
    If so, what is the routing?
    Thank you

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    • 1 Replies
      Oldest
    • FreK2706
      PedroRodrigues Hi FreK2706, thank you for your post, please consider that its not possible to use the IR cab sim with your Plethora X5. as the cab sim on the unit is not IR.Thank you
      • Wed at 1:44 AM
  • New
    Alxl29
    Newcomer - Level 1
    2021-10-16
    BQ500 and phantom power | Bass Amplifiers

    Hi, 

    I'd like to plug the XLR balanced output (post eq) of my BQ500 into a mixing desk (Mackie ProFX16v3), but need to enable 48v phantom power of the desk. 

    Does the amp have a built-in safety to allow that? If not, can I use an XRL to 1/4 cable or another workaround? Or do I absololutly need a DI box? 

    Thanks for your help! 

    Regards,
    Alex

     

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    • 1 Replies
      Oldest
    • Alxl29
      Dale_M Many thanks for your question, looking at the Mackie it has a global phantom power which activates all input regardless of needing phantom power or not, I cannot see any reference to any conflict caused in the QSG of the BQ500 so I will have to check with the designers and get back to you.
      • Oct 16
  • New
    shabazz5
    Newcomer - Level 1
    2021-10-15
    Finalizer | Software Licenses

    Is there something wrong with the analyzer? It keeps saying unknown server error. or am I doing something wrong after adding in 48K wav files.

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    • 3 Replies
      Oldest
    • shabazz5
      PedroRodrigues Hi shabazz5, thank you for your post,p lease try the following:
      When you are logged in to your Finalizer.com account, your processed audio file, when you press the Upload button in the top bar, will automatically be encrypted and securely uploaded to the Finalizer Analyzer on www.finalizer.com/analyzer for dynamic and spectral comparison against relevant music genres or streaming services such as iTunes, and Spotify plus Billboard Top 20.
      Asao you should press the Analyzer Tab (www.finalizer.com/analyzer) and sign in so you can hav3 access to the Cloud
      When logged in, Author will be set to your name on your saved module presets in the Finalizer application.
      The Cloud Page Parameters include:
      Enter User Name
      Enter Password
      • Oct 15
      • Finalizer
        shabazz5 Still not working
        • Oct 16
    • shabazz5
      shabazz5

      Do I need to buy a License
      • Oct 17
    • shabazz5
      PedroRodrigues Hi shabazz5 you can use the unit for a few days to access how the unit works but after that you must acquired the App. To acess the trial version please see the picture below. Thank you
      • Wed at 1:32 AM
  • New
    Fabiolo
    Newcomer - Level 1
    2021-10-13
    Sub n up dive bomb | Effects and Pedals

    Hi,

    I was wondering if it was possible to use the TonePrint to create a dive bomb using the sub n up ?


    any ideas ?

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    • 2 Replies
      Oldest
    • Fabiolo
      PedroRodrigues Hi Fabiolo, thankyou for your post, please follow the link below that will help you on this matter. https://www.musictoob.com/best-octave-pedals/ Thank you
      • Oct 14
    • Fabiolo
      TC-Mike no, it can only do fixed octave, but no pitch bends. The Brainwaves Pitch shifter can do dive bombs (+/- 2 octaves max) Brainwaves has a pressure sensitive MASH switch, so you don't need an expression pedal to to trigger the dive bomb
      • Oct 15
  • New
    drastic
    Contributor - Level 1
    2021-10-11
    Ditto+ disk space problems | Effects and Pedals

    My Ditto+ won't write anything on its disk. Can't even keep a short loop in say memory 1, that I just recorded. I was once able to import 2 30 seconds loops in 2 and 3, but then, no way to import anything. Available disk space shows 500mo ! Please help. Hard reset ? How ?

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    • 1 Replies
      Oldest
    • drastic
      ChrisEdwards1 Hi drastic, If you have not yet done so could you please perform a factory reset?
      To perform a factory reset, perform the following procedure;

      Ensure the power is not connected to the pedal
      Press and hold in the 'left' + 'right' + footswitch
      Connect the power whilst holding these three switches in and maintain for 13 seconds
      After 13 seconds you will see the pedal factory reset and reboot.

      This should help to resolve the issue, however, if it doesn't please let me know.
      • Oct 12
      • Ditto+ disk space problems
        drastic Thanks I did it a few times already. At first it seems to work, I can loop, I can import a few loops, then for some reason , one more import puts the Ditto into an endless processing loop.. it can happen with any kind of file, even a saved loop that I made into the Ditto previously, which I re-imported after a reset. Now I stopped trying to import anything and prefer to keep it in that "working state" as I need it to work on stage tomorrow ! We do need to find a solution.
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        • Oct 13
      • Ditto+ disk space problems
        PedroRodrigues Hi drastic, sorry to barge in this conversation but have you check that the FW version is effectively updated, the start pedal must be in booth mode with USB cable connected
        Also confirm that the extended mode is ON with Extend Icon visible in display prior to start o initial loop recording.

        Please also consider that the Extended loop will ONLY work on the first OVERDDUB recording and extend the length of initial loop.

        Please be aware that the Extended function will not work on each Overdub, the Extend Loop only works once, on first OVERDUB after initial loop.
        Please confirm the following:
        1) set xtend mode to ON
        2) select an empty track on Looper
        3) is the xtend mode icon visible in display before starting Looping ? if yes ..
        4) record a 1 bar short loop
        5) stop ditto plus by double tapping FS
        6) start play backback and press Fs for xtend Ovderdub
        7) is the ooverdub recording extended with the timer counting on once the loop end is reached ?
        8) if yes , xtend mode is working and is he leaves Ob one the total length will be a multiple of the initial loop length.
        Please also consider that only wav files are supported (so NOT mp3), in the formats described below
        • PCM mono 16bit @ 44.1kHz
        • PCM stereo 16bit @ 44.1kHz
        • PCM mono 24bit @ 44.1kHz
        • PCM stereo 24Bit @ 44.1kHz
        • PCM mono 32bit @ 44.1kHz
        • PCM stereo 32bit @ 44.1kHz
        • Float mono 32bit @ 44.1kHz
        • Float stereo 32bit @ 44.1kHz
        I hope this helps.
        • Oct 14
  • New
    de073823
    Contributor - Level 1
    2021-10-10
    Plethora midi thru | Effects and Pedals

    Midi thru issues
    I have a plethora (chnl 4) and strymon iridium(chnl 2) also a midi to trs cable ( non strymon)

    I can control,the plethora . I can control the strymon direct connecting the midi interface to the trs port of the iridium
    But
    If I use the plethora midi thru port to reach the iridium then I cannot control the iridium or apparently make any contact

    Ideas?

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