• New
    SondreHvidsten
    Newcomer - Level 1
    2021-01-22

    Hi.

    I made a custom TonePrint for my Flashback Triple Delay, but it will not save to my computer or to the pedal. As soon as I hit the save or beam to pedal button, it reverts some of the settings back to default. Is there a fix for this? 

    read more...
    0 1
  • New
    Dbmeinc
    Newcomer - Level 1
    2021-01-22

    Man, I’m having the worst time with a brand new Nova system. Right now, as I type, I’m looking at the new unit frozen on the startup screen. I’ve hard booted it several times, same thing. I like the box but I’m going to have to remove it from my board. I can’t depend on it. Even when I finish soundcheck and walk back out on stage to do the show, it freezes in the middle of a song!!! OMG!!! Sorry TC but I need a solid resolution or this thing becomes a boat anchor! Anyone else experience this? Any advice?

    read more...
    0 5
    • Dbmeinc
      KyleJohnson Hello, Kyle here with Music Tribe. For this issue, I recommend you contact our technical support directly. Click on Support at the top of the page, then submit a support ticket.
      • 9 hours ago
      • Nova System Freezes!!!!
        Dbmeinc Thanks Kyle, I appreciate the reply. I already have a support ticket on this but nothing’s happening. I just spent a large part of the week wiring up my board with the Nova System. I have 2 gigs this weekend and more coming up. We’re about to get busy and I’m afraid to take it out. It’s failed me since the day I got it. Froze up on startup, froze up in the middle of a show! Man, it’s a mess! If you have the authority to move this along, I’d appreciate it. Thanks again for the direction.
        Del
        • 9 hours ago
      • Nova System Freezes!!!!
        KyleJohnson It looks like one of my colleagues responded to your case already. Did you receive the email? Double check your spam/junk email inbox.
        • 7 hours ago
  • New
    PaoloTrulli
    Contributor - Level 2
    2021-01-22

    Is there any ready to use setting for acoustic guitar?

    What would be the best settings for both fingerstyle and strumming.

    Thanks

    0 2
    • PaoloTrulli
      WilliamR Hello PaoloTrulli, William from musictribe here. I would start out by experimenting with the toneprint FullbandComp1. This toneprint has a wider range that works well for acoustic guitar. Tweek it in the toneprint editor to fit your particular needs.
      • 7 hours ago
  • New
    arseny
    Newcomer - Level 1
    2021-01-20

    Hi friends

    Just received a Powecore X8, I bought recently. Unfortunately I can not turn it on.

    I've tried it  also with other power cables from my other PoCos, but  there is no blue light on the device and nothing appears in the PoCo software panel.

    Was the unit maybe damaged during the transport? I know these are old devices and there is no support, but anyway, is there a TC service in Switzerland? Maybe they still can repair it, if it is something small? Or may I open it and compare if all the wires are looking the same as in my other X8?

     

    Thanks!

    read more...
    0 4
    • arseny
      Nigel67 Hi Arseny. Unfortunately we do not have a Service Centre in Switzerland. Please see this link to find our closest one to you https://www.tcelectronic.com/buy.html?type=POS. Or you could try contacting our two local partners (https://www.tcelectronic.com/buy.html?isoCode=CH&type=STORE) and see if they have their own repair shop or know of someone in Switzerland who could take a look at your unit. The issue does look power supply related if the power LED isn't illuminating. Maybe a normal electronics repair shop may be able to take a look at the unit and advise further. Hope this helps.
      • Wed at 11:01 PM
      • Powecore X8 not giving sign of life
        arseny Dear Nigel, many thanks for your quick feedback! Gonna check it with a local electronics repair shop. If they can't help, I'd send it to Germany (closest to me).
        • Thu at 3:15 AM
  • New
    aurelman
    Newcomer - Level 1
    2021-01-20

    Hello there,

    Just bought a ditto X2 pedal, I've used it for a few session yesterday and it worked properly.
    But today after having updated the firmware, it won't start :'(
    None of the leds would light up whatever I do.

    I've tried to do the update procedure again, but same issue happened.

    Has anyone ever encountered this issue before?

    (I've seen that someone managed to make it work again by trying the update procedure with another computer, but I don't have such other computer).

    Thanks in advance

    read more...
    0 5
    • aurelman
      WilliamR Hello, Did you happen to use a USB hub when you did the firmware update? It is recommended to plug directly into the USB port. and try again.
      • Wed at 4:18 PM
      • Ditto Looper x2 won't start after firmaware update
        aurelman Hello, thank you first for your answer.

        I didn't use any usb hub. The X2 was plugged directly into the USB port (and I also removed any other USB devices that was plugged in any other port of the PC).

        Also, the factory reset doesn't make anything (no leds blinking ...)
        • Thu at 1:36 AM
    • aurelman
      aurelman Finally found a solution!

      It looks like the issue is Windows 10.

      I managed to get the firmware installed and the pedal running after with a windows 8 machine.
      Actually, it was a WIndows 8 virtual machine installed on my windows 10 PC (Since I don't have any other WIndows PC)
      I did the firmware update process within this WIndows 8 virtual machine.

      Not an easy setup for non tech people though!

      Here is my contribution in case it can help other people !
      • Thu at 3:11 AM
  • New
    PeRn57
    Newcomer - Level 1
    2021-01-20

    Hi

     

    can you tell me if the latestdriver  3.6.1    64bit  for My KONNECT 24D   ( november 2016)  is running well with windows 10 pro

     

    thanks

     

    Phil

    0 2
    • PeRn57
      Nigel67 Hi Phil. I am sorry, but support for the Konnekt 24D was halted a number of years ago now and we cannot confirm that it works with Windows 10. The only information I can give you, and this is the same information I give to anyone that asks about Konnekt software, is that I have read some people have it working in Windows 10, but they have not confirmed which version they are running. I have suggested that it may need to be run in compatibility mode. I have asked for users to let me know whether it has worked or not but none have ever come back to me.
      • Tue at 10:30 PM
  • New
    abaumann
    Newcomer - Level 2
    2021-01-19

    Hi,

     

    I noticed that you can toggle effects on and off with CC, where about 50% and below is off, and 50% and above is on - I'm wondering if you plan to add support to control the Mash factor on a footswitch via CC?  You can control 3 of the hot knobz, but you can't take advantage of all that mash has to offer. 

    Also, each effect has complex ability to route mash to controls (setting breakpoints and amounts of multiple parameters, etc) - but hot knobz affect an entire parameter from min to max - do you plan to add support for more complex routing of CC to parameters?  

    read more...
    0 4
    • abaumann
      WilliamR Hello Abaumann, This is currently a suggestion that is on our list for consideration.
      • Tue at 3:38 PM
  • New
    abaumann
    Newcomer - Level 2
    2021-01-19

    Any plans to add the ability to do a dry/wet blend with the fx loop send?  This would be very helpful for distortions in the fx loop for synths/basses, as well as deal with the fact that it's a mono send/return from a stereo input (you could mix in dry stereo to a wet mono).  

     

    Also, I know it's not a toneprint pedal, but any plans to add a parametric eq as an effects slot?

    read more...
    0 7
    • abaumann
      WilliamR Hello Abaumann, This suggestion has been added to our list for consideration.
      • Tue at 3:25 PM
    • abaumann
      abaumann Thank you! While you are sending over requests about the fx loop - I'd like to throw in that some additional features I'd love to see for that is:
      * a cross over for the send/dry, similar to something like this https://reverb.com/item/31807939-byte-heaven-sc-1-singlecross-crossover-pedal - for example send the highs out to an overdrive and have the ability to mix in the dry lows
      * phase switch on the send/return

      Thanks!
      • Wed at 8:09 AM
  • New
    lbegnaud
    Newcomer - Level 1
    2021-01-19

    When will the Mojomojo pedal be available again? All current sources say the Mojomojo overdrive pedal is backordered and has been for several months (as of January 19, 2021).

    0 2
    • lbegnaud
      WilliamR Hello Ibegnaud, The Mojo Mojo should be arriving sometime in April if there aren't any unforeseen delays.
      • Tue at 3:17 PM
  • New
    SpaceAgeHero
    Newcomer - Level 1
    2021-01-19

    Hi guys,
    I'd love to have Midi Clock sync with the Flashback 2. Unfortunately I don't have enough space for the X4.
    Couldn't this be implemented on the stereo input jack (where also tap tempo pedals can be used)?
    That is all, which is lacking for me on this awesome compact pedal.

    Kind regards
    Raik

    read more...
    0 7
    • SpaceAgeHero
      WilliamR Hello, William from music tribe here. I will pass this suggestion on to the engineering team.
      • Tue at 2:59 PM
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