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260,199 members
138,702 posts
  • New
    itsmekeuh
    Newcomer - Level 1
    2021-11-17

    Hi ,
    I just noticed that the serialnumber from my HOF mini shows -1 as serialnumber where , before it had the correct serialnumber.

    This is the case in the toneprint editor, both from my mobile device as well as the computer
    How can I solve this?

     

    Regards, Koen

    read more...
    0 2
  • New
    John-PierreConq
    Contributor - Level 2
    2021-11-15

    I can't even begin to express my huge disappointment for what should have been a very promising product. The Plethora X5 SHOULD have been a great product, and when it was first released it seemed like TC's engineers were hard at work on implementing improvements and features in frequent firmware updates.

    Now - nothing.

    No new firmware updates in over a year.

    No responses to my emails.

    Radio silence on every Plethora thread on the forum.

    No MIDI clock.

    No standalone tap tempo.

    No improvements to subpar Corona Chorus, Viscous Vibe and Flashback Delay sounds.

    At this point the Plethora seems to be abandonware. I'm not expecting we will see any more updates to this product, and that's a real shame.

    read more...
    3 147
    • John-PierreConq
      PedroRodrigues Hi John-PierreConq, thank you for your post, please follow the link below to access the latest FW version 1.2 released on the 16 Sept 2021
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0D9M .
      Please provide the case numbers where you did not receive any reply so we can analyse what happened.
      Regarding the Plethora X5 or even any other unit we have released over the years, we always kept working hard and depositing the same commitment, the same love and enthusiasm since day one and we will keep developing more tools for all our active units. For last we continuously analyse all the functions request and tools suggested by our customer and after a viability analysis we always try to include them on future updates.
      Thank you
      • Nov 16
    • John-PierreConq
      CSurieux PedroRodrigues thanks but the 16 Sept 2021 is only a 'cosmetic' update on a version that was lasting from 18 Dec 2020. The Release notes of this Sept version curiously contains no information on what has been changed, or I can't find it, all concerns the Dec 2020 version !!!
      Sorry but we were expecting more than just a new date on the file and a new subversion.
      • Nov 16
    • John-PierreConq
      PedroRodrigues Hi John and CSurieux

      I completely understand what you mean but worry not, we haven’t abandoned the Plethora X5 and we have a new update currently in the works which we hope to release very soon.

      Due to unfortunate challenges during supply chain difficulties that everyone in the industry has been facing over the past year, some of our engineering resources have been tied up on unforeseen emergency tasks which has unfortunately caused delays on the update development and release.

      Thank you for the feedback, new stuff is on the way.
      • Nov 17
  • New
    Kohli
    Newcomer - Level 1
    2021-11-15
     
     

    I have completed the payment when purchasing LM2N Native last thursday. Still haven't received the Activation Code. I paid via Paypal (9U890260VJ690945H) Invoicenumber is 1521705.

    Thank you

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    0 4
  • New
    loubli
    Newcomer - Level 1
    2021-11-15

    I have completed the payment when purchasing Master X HD.

    So far don’t receive the Active Code or any email yet. Spam folder in my email account neither.

    I created Case 3days ago but no one replied. Ticket number is CAS-502027-W0P9R1. Could you deal with it immediately?  Thanks

    read more...
    1 4
    • loubli
      PedroRodrigues Hi loubli, thank you for your post, I have pick up case number CAS-502027-W0P9R1 and I will reply on that case with all the information on this matter. Thank you
      • Nov 15
    • loubli
      Bagdasar I didn't get anything
      • Mon at 1:48 AM
  • New
    akpop
    Contributor - Level 2
    2021-11-14

    I've been happy so far with my Qunitessence. THen today I noticed an extreme volume drop when engaging the pedal (in front of the amp and first in the pedal chain). Both in latch and momentary mode.

    While trying different cables and power supplies (to exclude any other possible causes) I noticed a strong tone degradation when the Qunitessence was the only pedal between guitar and amp.

    Both the tone degradation and the volume drop got less severe once I put another bufferd pedal between guitar and Quintessence.

    Is my unit defective or is it just not supposed to be the only pedal in front of the amp?

    read more...
    0 4
  • New
    NNRECORD
    Newcomer - Level 1
    2021-11-13

    I have completed the payment when purchasing VSS4 HD Native. However, 2 days today still have not received the Active Code. I sent Case but no one replied. Can anyone help me? Thank you

    1 10
    • NNRECORD
      PedroRodrigues Hi NNRECORD, thank you for your post, can you please provide the case number so I can look in to it. Thank you
      • Nov 14
  • New
    miasmo
    Newcomer - Level 1
    2021-11-12

    Can anyone tell me the type of housing screws (diameter, threads, etc.) used in the TC Electronic mini pedals? I need to find slightly longer ones for the Ditto+, HOF mini, and polytune mini.

    0 4
  • New
    thiswood
    Newcomer - Level 1
    2021-11-12

    Hello!

    I felt that my Comp pedal has extreme high volume output when it's activeted. I've tried to make confiq in software but with no results. Anybody that fell the same?

    /Andreas

    0 9
    • thiswood
      PedroRodrigues Hi thiswood, thank you for your post,the Spectra Comp Bass operates as compressor reducing the dynamic range of a signal it will help you to “even out” signal level variations by reducing signal peaks dynamically.
      Reducing the dynamic range gives you more headroom that you can use to increase the overall signal level.
      The result is a more consistent signal that is easier to work with both for the guitar player and the sound engineer. Compression can be used either subtly or as a pronounced effect.
      More specifically the Spectra Comp Bass is a multiband compressor, it Splits an audio signal into several frequency bands before compressing tremendously helps fi ght undesired “breathing”/pumping.
      Think of a multiband compressor as multiple compressor targeting and processing low, mid and high frequency ranges independently and efficiently.
      You must use the Sustain knob to set the amount of compression that should be applied to the signal.
      This corresponds to the Threshold parameter/ knob you will find in most studio compressors.
      -You can set the Sustain parameter to high values to lower the compression threshold. A low threshold means that compression kicks in more often, reducing the dynamic range of the signal. In combination with high Level settings, this will give you a consistent signal with lots of squeeze, squash and nearly endless sustain.
      - You can set the Sustain knob to a low setting for a high threshold,meaning compression will kick in less often. This will give you just a hint of compression when the signal exceeds the threshold. This is perfect for clean rhythms.
      It is important to understand that the Spectra Comp Bass compressor automatically employs make-up gain.
      As a compressor reduces the dynamic range of the processed signal by attenuating peaks, gain is applied to compensate for the reduced signal level.
      As you increase the Sustain, more compression and more make-up gain is applied, in other words: The signal becomes louder.
      Please note that higher Sustain settings will increase noise, as the noise floor is inevitably amplified along with the signal.
      • Nov 14
  • New
    Tergonzaga30
    Newcomer - Level 1
    2021-11-12

    Hi, I would like to ask if there is any damage or circuit protection for polytune 3? I mistakenly connected my 9v center negative psu to output my polytune.

    0 9
    • Tergonzaga30
      Dale_M

      Hi there, protection diodes associated with the dc supply so it should be ok, however we would advise you do not make a habit of it and always check which PSU you are connecting. ! I hope this puts your mind at ease.

      • Nov 12
  • New
    CLC1957
    Newcomer - Level 1
    2021-11-10

    Question: How does the buffer in the original Flashback delay pedal compare to the Bonafide Buffer pedal?

    Also...

    The Bonfide buffer has a 1M ohm input and 100 ohm output. What are these specs for the original Flashback delay pedal? Also... Specs for the original Flashback delay pedal when it is set to buffered bypass mode?

    I am reconfiguing my pedalboard and am wanting to change things up a bit.

    Thanks!

    Chaz

     

    read more...
    0 6
    • CLC1957
      Dale_M Hi Chaz I'm not sure if you could find the page for the original Flashback Delay but here is the link to the manual, specs are at the end of this document https://mediadl.musictribe.com/download/software/tcelectronic/tc-electronic-flashback-delay-manual-english.pdf
      • Nov 11
      • Original Flashback Delay Buffer
        WilliamR Hi Chaz, just to add to this. Regarding the Bonafide Buffer and the buffer in e.g. Flashback Delay (original and v.2).

        When in buffered bypass the Tone Print pedals have input impedance and output impedance similar to the Bonafide Buffer.

        Output impedance of 100 Ohm and input impedance above 1M Ohm.



        These numbers are the same when product is 'on' or in buffered bypass.



        So it's safe to use the buffer in these products the same way you'd use the Bonafide buffer.



        With a lot of pedals (especially a lot of True bypass pedals) it can be a good idea to have a buffer on the input side (e.g. Bonafide) and a buffer at the end of the chain (last pedal in chain could be a reverb or a delay, when not using the 4 cable method)
        • Nov 12
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