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299,184 members
182,900 posts
  • New
    Matty29
    Newcomer - Level 1
    2022-08-28

    Hi TC Team,

     

    I#m very happy with the Plethora X5! I'm using it for my Basses. But I noticed, thatr the Tuner ends with low E. So a Drop D Tuning or like on a 5 String Bass the B, isn't recognized and displayed anymore. The Tuner doesn't react. Is there a way to fix this. Or maybe you can keep that in mind for one of your next Firmware updates? 

    And the highly demanded Power-Button option to turn off and on the device would be a great feature!

    So thanks a lot for this awesome pedal and keep on releasing such great stuff (and Software updates ;) !!

    best regards

    Matthias S.

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    0 6
    • Matty29
      ChrisEdwards1 Hi Matty29, thank you for your feature suggestions. I shall pass these along to the Dev team.

      With regards to the tuner please note for both Plethora X5 and X3 the tuner has a limited frequency range compared to our PolyTune products and is made for electric guitars, so Bass guitars won't have their lowest string registered ( same for down-tunings ) .

      When adding the tuner the main goal was to have it as DSP efficient as possible as to not reduce the amount of FX pedals able to be loaded to the slots

      When tuning your bass guitar with Plethora a workaround would be to tune on the upper frets(1 octave up).
      • Aug 28
  • New
    Joftri
    Newcomer - Level 1
    2022-08-27

    Hi everyone, i have a little problem with my M one XL. Two weeks ago, during a really really hot evening, the screen collapse instantly. The effect is still turning on but without screen i can't do anything. Does anyone knows were I can order a new one (i Hope it's just thé screen)

    thanks for your help

    Jeff

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    0 4
  • New
    Agoldini
    Newcomer - Level 1
    2022-08-21

    I have a Mackie mixer with 4 microphones going in. I want to use the line level effects out loop of gthe mixerinto a Skysurfer to add reverb to the voices. Does the Skysurfer accept line level input into the 1/4 jack or just guitar level input?

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    0 6
    • Agoldini
      PedroRodrigues Hi Agoldini, thank you for your post, you are correct, the Skysurfer only accepts Guitar level on the input stage. As the typical line out connection offers an output impedance values from 100 to 600 Ω while the input stage of the Skysurfer must be used by a signal that offers a 350 KΩ via 1/4 JACK TS cable. In these cases I would suggest the use of a D.I. to allow to manage the impedance mismatch and avoid any issues.
      • Aug 23
  • New
    subhamb88
    Newcomer - Level 1
    2022-08-21

    Hi there, I have some confusion  regarding the rms power of the amp. Can you please let me know the power ratings at 4ohm and 8 ohms so that I can decide to buy a cabinet accordingly.

    0 19
    • subhamb88
      PedroRodrigues Hi subhamb88, thank you for you post, please ponder that the information we provided on the output features for the BQ500 are stated on the manual. The BQ500 allows the use of the following cabinet configuration with a minimum load of 4 Ohms. Examples:
      • 2 x 8 Ohm (in parallel)
      • 1 x 4 Ohm
      For the remaining information request please see the manual below. Thank you
      • Aug 22
    • subhamb88
      subhamb88 Still doesn't answer my query. Usually amps deliver full power at 4 ohm load and 50%/60% at 8 ohm. So I want to know what is that exact rating? If I buy a 250w 8ohm cab, it's not ideal if the amp supplies 300W at 8 ohm.
      • Aug 23
      • TC Electronics BQ500
        PedroRodrigues Hi subhamb88, thank you for your reply, please ponder that as stated on the manual above, the max output power of the BQ500 is 500 watts. This power is distributed equally to the drivers when using more than one cabinet.
        It is also important to take under account that besides the power, consideration must also be given to the total impedance of the speaker system.
        Normally, a speaker cabinet has an impedance of 4,8 or 16 Ω, but when two or more speakers cabinets are used together, the total impedance will change according to the manner in which the cabinets are connected. For details on this matter please see the image below.
        • Aug 23
    • subhamb88
      subhamb88 I am aware of of the series and parallel connection of cabinets. I am planning to get the TCE BC208 cabinet. It is a 8ohm cabinet with capacity of 200W rms. Now I read somewhere that the RMS rating of this amp at 8 ohm is 175W which the cab can handle. Am I correct?
      • Aug 23
      • TC Electronics BQ500
        PedroRodrigues Hi subhamb88, please ponder that RMS is the average safe amount of power that can be safely deliver for a long time, nevertheless all the power specifications supplied on our manuals are in Watts and not in Watts RMS. The information on the BC208 manual states that this unit offers 200 Watts as you can see below
        • Aug 23
      • TC Electronics BQ500
        subhamb88 BC208 handles 200W at 8 ohms but does my amp supply less 200W at 8 ohms?
        • 1
        • ·
        • Aug 23
      • TC Electronics BQ500
        PedroRodrigues Hi subhamb88, the important point to take under account is that you should not use a cabinet with less than 4 Ω.

        As long as the impedance value is higher than the rated minimum impedance load on the amplifier you will not have any issues.

        The minimum impedance load is stating what should be the minimum resistance present on the speaker to keep the current draw through the circuit low enough to prevent parts from burning up.

        In the case of the BQ500 operating with one 8 Ω cabinet, I would suggest to setting up two 8Ω speakers to run this amplifier otherwise you would might damage this Amp if you use just one 8Ω 500 watts speaker.
        Please bear in mind that as I have mentioned above, the power will be distributed equally to the drivers when using more than one cabinet.
        • Aug 23
  • New
    Keith50
    Newcomer - Level 1
    2022-08-20

    Can someone from TC Electronic please confirm the production status of the BAM200?  These are currently unavailable in USA and many are speculating that the product has been permanently discontinued.  If it's not discontinued, when do you expect to start shipping to USA retailers?

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    0 6
    • Keith50
      PedroRodrigues Hi Keith50,thnak you for your post, I can confirm that the BAM200 is not discontinued, nevertheless as Music Tribe does not sell any products directly to end Users and Resellers I would suggest that you contact our partners present on the link to request information on the availability of this product. https://www.tcelectronic.com/buy.html?isoCode=US&type=STORE I hope this helps. Thank you
      • Aug 22
      • BAM200 status
        Keith50 Heard from main USA retailer: they have no information on when or if this product will be available again.
        • Aug 24
  • New
    plbuzz
    Newcomer - Level 1
    2022-08-17

    Hi there I am looking for the manual and specs for the TC Electronic Impulse IR Loader and can't find one anywhere online??

    I am trying to confirm if the mono input can handle +4 dBu line level or just instrument level (unbalanced or balanced)?

     

    Also what is the output level - line or instrument or both (unbalanced or balanced)?

     

    Any help is much appreciated!

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    0 12
    • plbuzz
      PedroRodrigues Hi plbuzz, thank you for your post, I would suggest checking the NOTEPAD file on the unit, this will provide you a lot of information that complements the manual for the TC Electronic Impulse IR Loader. Nevertheless the pedal will not support line level on the input and on the output stage. I hope this clarifies this matter. Thank you
      • Aug 23
  • New
    DarrylR
    Newcomer - Level 1
    2022-08-16

    Hello, community!

    Do the TC Electronics Flashback Mini and Flashback support tails? Is that what the "Kill Dry" switches in the pedal are for?

    thanks in advance,

    D

    0 16
    • DarrylR
      ChrisEdwards1 Hi DarryIR, the following video is a great example of what the different dip switches do and have the Kill Dry feature works:

      https://www.youtube.com/watch?v=cPPHrQCs_NA
      • Aug 15
    • DarrylR
      TC-Mike Both Flashback 2 mini and Flashback 2 support Delay trails. In true bypass mode , delay repeats are cut on bypass and in buffered mode they ring out. Since the mini pedal doesn't have room for physical bypass and Kill dry dip swithes like the bigger siblings, you set it via the TonePrint app (product settings -> bypass mode)
      • Aug 16
  • New
    steints
    Newcomer - Level 1
    2022-08-15

    Hi, first time poster here.

    TC; when can we expect to see the M1 silicon native AAX version of the Clarity M plugin? The current version makes Pro Tools sessions unstable, at least on my M1 Mac Studio with the latest Mac OS and Pro Tools version. Sessions often freezes, or becomes sluggish with a lot of beach balls. When I remove the Clarity M plugin, everything runs smooth.

    Does TC have a support e-mail or a contact form? It seems like everything gets directed to this forum.

    Stein Tore

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    0 6
    • steints
      NicJonesMT Hi Steints.
      Please see the following which was posted on our Social Media in response to comment about this.

      We are a 100% committed of creating native M1 versions of our plug-ins. Since there is more to it than just a recompile (due to the code base, libraries etc.) this is unfortunately not a short term project. We will update you on a release date as soon we are able to.
      If you are using Cubase, Nuendo, Wavelab, you can use Rosetta to use our plug-ins. Obviously not ideal, but at least it will allow you to access older projects or quickly freeze certain tracks before you jump back to native.
      Pro Tools or Reason will run in Rosetta automatically, as there is no native version available and you will be able to use our plug-ins as usual.
      Fortunately, most Mac apps support AU plug-ins for which your M1/M2 Mac has Apple’s „AUHostingCompatibilityService“ built in. So if you are using Logic, Ableton Live, Reaper, Studio One, Digital Performer or Final Cut, DaVinci Resolve or Adobe Premiere and Audition, make sure you have the AU version of our plug-ins installed! Simply launch the native version of your app with other native 3rd party plug-ins. Thanks to the AU implementation it will launch our plug-ins in Rosetta mode, while keeping running the app and other plug-ins natively.
      Again, we will have native versions available for you in the future!
      • Aug 18
  • New
    PeterStedt
    Contributor - Level 2
    2022-08-14

    Hi

    After a computer crash I can no longer log in to Finalizer.com from FINALIZER and use the comparison tool.
    I can log in to the webpage and use it and the password was saved in the webbrowser somehow (still I wonder what the password was because I have not change it)

    Where do I find the proper way to get a new password som I easy can log in FROM Finalizer directly.

    To ask for support on the musictribe web pages is difficult, I really dont know where I should go, its confusing.
     

    Best
    Peter Stedt

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    0 8
    • PeterStedt
      NicJonesMT Hi PeterStedt.
      Sorry to hear you are having issues.
      Can you please click support at the top of the page and submit a technical support ticket if you are still experiencing issues. Thank you.
      • Aug 18
  • New
    nadampski
    Contributor - Level 1
    2022-08-11

    Any teasers for what's to come in the next X5 uppdate? Come on, don't be shy.

    0 16
    • nadampski
      PedroRodrigues Hi nadampski, thank you for your post, unfortunately at this stage we cannot provide any updates, nevertheless, I would suggest to keep checking our social media platforms for any updates on this matter please . Thank you
      • Aug 12
    • nadampski
      rwinking1 It would be cool if you would consider adding some drive/distortion pedals. I love your verbs and delays but a distortion would be great!
      • Aug 21
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