• New
    horimchang
    Newcomer - Level 1
    2022-05-20

    Our church owned 4 sets of IP2000. 3 of 4 sets has been shutting down at low volume level so they have to power recycle to restore its operation. Then, they wouls go down again after sometimes of operations.

    is anyone experiencing similar issue?

    I'd appreciate any comment or suggestions.

    justin.

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    0 2
    • horimchang
      NicJonesMT Hi Horimchang.
      Please click support at the top of the page and submit a technical support ticket.
      • May 21
  • New
    GateCall
    Newcomer - Level 1
    2022-05-19

    Hello there,

     

    I have a Turbosound IP3000, and I am thinking to add a smaller IP2000, as I need one smaller speaker for easier carrying.

    Can I pair them by bluetooth (incl. stereo), or is that possible strictly only among the same models (e.g. two IP3000s)?

     

    I prefer to know before buying.

     

    Thanks!!

     

    Gerry

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    0 4
  • New
    Crocadog64
    Newcomer - Level 1
    2022-05-13

    Hi all. Just bought some IQ 15 and 18 speakers. Struggling to find how to update and control them with my mac, are they only supported by windows? TIA

     

     

    0 7
  • New
    mikecarrillo
    Newcomer - Level 1
    2022-05-11

    Can anyone help me please I have an ip 1000 speaker and when I turn it on the backlight blinks on and off that's it and it wont turn on

    0 6
  • New
    Bev1
    Newcomer - Level 1
    2022-05-07

    I'd like to convert TFM-450 Bi-amp floor monitors to non Bi-amp monitors. Any advise on pasive cross-overs?

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    0 5
  • New
    RioPro63
    Newcomer - Level 1
    2022-05-03

    Where can I purchase module replacements for the Milan M 12 speaker?

    0 4
    • RioPro63
      Nigel67 Hi RioPro63. Please contact our Turbosound partner in the Country in which you reside, or if there isn't one, please select the closest Country from this link. https://www.turbosound.com/buy.html Or, please raise a Technical Support ticket and we will be able to advise further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • May 3
  • New
    Matiaspasonen
    Newcomer - Level 1
    2022-05-03

    Hello!

    I made a ticket earlier about spare parts considering blown woofer on my iQ12. I was redirected to my country importer but they haven't answered for a long time. I tried to ask on my ticket, how much peak power and continous power should replacement woofer be able to handle but got no answer. Anyone here, that could help me out? 

    Now it seems that I have to look for other manufacturers LF drivers since TS-12W100B4 cannot be found from anywhere. 

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    0 14
    • Matiaspasonen
      Dale_M If you are simply seeking spare parts please go to the Support tab and submit a Parts inquiry so the team can advise price & availability.
      • May 3
      • Turbosound iQ12 woofer replacement
        Matiaspasonen Hello Dale! That is exactly what I did earlier but Parts inquiry team refused to tell me price & availability, instead they redirected me to ask from my country (Finland) importer (Verkkokauppa). So in my case, everything has already been played as the book says and it did not render wanted solutions as said before.
        • May 4
      • Turbosound iQ12 woofer replacement
        Matiaspasonen I simply need some technical statistics considering my product and if Turbosound cannot provide the information officially, I'd be glad that someone here could help me out unofficially. Seems my country importer (Verkkokauppa) has neither technical or time related resources to solve these issues, so I have to use every lifeline available. Turbosound TS-12W350/8W could be an option, but not shure if 2 x 350RMS(8ohm) = 700 RMS is enough for iQ12.
        • May 4
      • Turbosound iQ12 woofer replacement
        JeffRusin It’s always fill out a ticket and you’ll be lucky if you hear anything in a month. I did it just for fun on a subwoofer speaker and it took him a month reply and all they said was we can’t get it try our service center. With the goddamn company itself can’t get it what makes him think the service center can get them. Unfortunately music tribe has turned into the most irresponsible satisfying the customer company
        • May 10
  • New
    darkdepartment
    Newcomer - Level 1
    2022-04-29

    Hello all,

    I'm looking to buy 2x Milan M15, 4x M12 and 2x M18B. However, none of it is available via usual supplier (online, shops).

    Any chance to buy it directly from the manufacturer? This would be company purchase, not a physical person. Can come to pick up, or can be delivered!

    Anybody can help? :)

    Best

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    0 9
  • New
    Jason555
    Newcomer - Level 1
    2022-04-29

    I'm looking to purchase Turbosound Milan M10 speakers in the UK but I'm struggling to find anyone with stock.

    Each retailer I contacted had no stock but advised that they were receiving stock on different dates,  from 4 weeks to 18 weeks. It felt like the retailers didn't really know when they were going to get Turbosound Milan M10 speakers in stock.

    If anyone from Turbosound is reading this post, can you please advise the date when retailers will receive Turbosound M10 speakers or advise where I can buy them in the UK now?

     

     

     

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    1 8
    • Jason555
      darkdepartment I have the same issue, just in Switzerland. But I think Milan series is sold out worldwide. I was trying to find a way to buy directly from Turbosound..
      • Apr 29
      • Struggling to purchase Turbosound milan M10 speakers
        JeffRusin They will tell you to fill out a Kara ticket and it will take them a month to get back to you to tell you that they don’t have them try a service center, great customer service, not
        • May 10
  • New
    Crediblesounds254
    Newcomer - Level 1
    2022-04-25

    Hi I have a floor monitor with a power failure. I have checked it out and it will require replacement of AMP/POWER Module.

    Please advise on the procedure to acquire the replacement parts.

    Its Serial Number is S190500011BMU

     Regards

    George.

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    0 9
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