• New
    Stephmagg255
    Newcomer - Level 1
    2021-11-19

    Hi, 

    I bought the turbosound IP1000 but it came from Germany and has the receptacle for a European outlet (220V) . Is it possible to use them in the US (120V) with an adapter?

    0 11
    • Stephmagg255
      NicJonesMT Hi Stephmagg255.
      Where did you purchase the unit from?
      I would recommend getting in touch with them to see if they have a US model available.
      You can also click support at the top of the page and submit a tech support ticket and a member of the team will be able to assist you.
      • November 21, 2021
  • New
    SalmonTHAILAND
    Newcomer - Level 1
    2021-11-18

    Greetings everyone, 

    I'm trying to learn my way around here. I'm looking into purchasing a set of Turbosound IP300 speakers but I can't tell if they will work in Thailand with 220v or not. Any insight would be appreciated. 
    Thanks in advance

     

    -the newbie 

    read more...
    0 10
    • SalmonTHAILAND
      Dale_M Hi there we would not advise buying them from the USA, please go to the buy tab at https://www.turbosound.com/ and search your local dealer for your territory, they will ensure you purchase the correct regional voltage model.
      • November 19, 2021
  • New
    skingdom
    Newcomer - Level 1
    2021-11-18

    Hello all, I hope someone can help me, please.

    I have just bought a second-hand 2014 Turbosound M18 and was hoping someone would be kind enough to send me a product manual or instructions, please? I have searched everywhere and cannot seem to find it.

    Thank you all so much!


    Sam.

    read more...
    0 8
  • New
    LLbuschman
    Newcomer - Level 3
    2021-11-17

    I blew the sub on my ip2000. I need a replacement. Is that under warranty or do I need to buy one 

    0 5
    • LLbuschman
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact our Service team directly for more information. Click on Support and then Service to submit a ticket.
      • November 17, 2021
  • New
    Dsc1
    Newcomer - Level 1
    2021-11-13

    Hi everybody,

    I search the eq settings / Presets for my tcx15 and my lms d26 proc (Linea research).

    Can you help me Please ?

    Thanks you very much.

    Best regards

    Thomas 

    0 8
    • Dsc1
      Nigel67 Hi Dsc1. Please send in a Technical Support ticket and the Tech Team will be able to help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • November 14, 2021
  • New
    jhanalogsound2112
    Newcomer - Level 1
    2021-11-07

    I have a Turbosound Milan M12 loudspeaker that won't turn on. I tried a new fuse of the same type and that didn't fix it, is this common and what typically is the culprit? I've been using them consistently in a venue for the past 5 years, this one died about 3-4 months ago

    read more...
    0 22
    • jhanalogsound2112
      Nigel67 Hi jhanalogsound2112. I would advise that you do not try fixing the speaker yourself until you are able to determine whether the speaker is under warranty or not. Depending on when it was purchased, it may have come with a 10 year warranty. Please raise a Service Ticket for the speaker and they will be able to advise further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. Many thanks
      • November 6, 2021
  • New
    Demuxus
    Newcomer - Level 1
    2021-11-01

    Good morning,

    I've a TS wedge which failed last gig (lost the top end during soundcheck) so I'm assuming the HF driver.  I've only used it abour 3 times due to covid lockdowns meaning we could not perform. Might just have bought a dud (was bought new in September last year)

    With the onboard controller, firstly is there a diagnostics mode that means I can check the HF driver without opening the cab and testing it physically?

    Also if it has failed, what is the part number / type, to order/replace.  

    We're performing in two weeks 13th November, and I need to get it done for that event..

    Thanks for your help in advance.

     Already have case number: CAS-497037-S4C7S6

    Keep safe.

    read more...
    1 13
    • Demuxus
      Dale_M Hi there, sorry to hear this, we would advise a factory reset of the speaker but if it is still faulty we would advise going to the Support tab above and select a Service ticket, be sure to send in your proof of purchase invoice/serial number and full contact details so the Service team can look at organising a more local repair. In the meanwhile it would be best to look at obtaining a replacement speaker in the short term as it may not be back in time for your commitments, I hope this advice helps.
      • November 1, 2021
    • Demuxus
      Demuxus

      Hi Dale, Thanks for coming back so quickly. Yes I have bill of sale etc.. We've some powered big old RCF's I can use for now.. I've already raised a ticket, I'll do again as you suggest. Thanks.. Keep safe.

      • November 1, 2021
      • TURBOSOUND TFX122M-AN Diagnostics?
        Dale_M No problem
        • November 1, 2021
  • New
    AboveandBeyondProductions
    Newcomer - Level 1
    2021-10-22

    Good day

    I have recently heard that Proaudio distribution are no longer the importers of music tribe products into SOuth Africa. 

    As a user, reseller and lover of the products, Please can we be advised as to who the new apointed importer/Distributer for the country is.

    read more...
    0 10
    • AboveandBeyondProductions
      Dale_M Hi there we would advise you check the product page of the brand in particular and go to the buy tab, this should advise who is now selling products in your region.
      • October 22, 2021
  • New
    Joe2021
    Newcomer - Level 1
    2021-10-18

    Saludos, quiero saber como consigo para comprar el amplificador de mi turbosound ix12. Gracias

    0 9
    • Joe2021
      ChrisEdwards1 Hi Joe2021, If you have not yet done so please submit a spares ticket. This can be done by going to the support tab at the top of the page and scrolling down to/clicking the parts tab.
      • October 18, 2021
  • New
    lochview
    Newcomer - Level 1
    2021-10-14

    anyone know where I can source wb-5 wall bracket for turbo sound speakers.

     

    Its impossible to find.

    0 12
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