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305,999 members
190,344 posts
  • New
    lacope45
    Newcomer - Level 1
    2022-11-28

    need help trouble shooting this and permlity fixing it my system specs i9 9900kf 32gb 3600mhz ram 6700xt asrock 370z pro4 motherboard 750w psu wins 11 oprating system

    0 2
  • New
    Martydrummer
    Newcomer - Level 1
    2022-11-28

    Is there a way to contact behringer tech support 

     

    0 11
  • New
    Bobboo222
    Newcomer - Level 1
    2022-11-27

    Was this released? Has anyone seen this? I'm curious ... please advise

     

    0 9
  • New
    rdpar
    Newcomer - Level 1
    2022-11-27

    I am trying to send different headphone mixes to my ha 6000 headphone amp from pro tools. Driving me crazy :). I know how to set up cue mixes in pro tools but getting it to work with the ha6000 is maddening. I come out of my interface stereo  into each input 5 and 6 in the back of the ha6000 . So when I plug something into an aux inptut in the back does it mute the main input signal to the rest of the headphone outputs? It seems to but is that right?

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    0 3
  • New
    tulanekenny
    Newcomer - Level 1
    2022-11-27

    I've been trying to connect my ada8000 to my quantum 2626 by presonus and I've tried every master/slave combination possible.  For instance - when I optical OUT of Ada into the presonus and use the universal controller to tell presonus to sync via adat and have ada8000 switch to 48.0 kHz, my presonus inputs all rail to max input and the front led preamp indicators go red.  If I try to use BNC and space the Ada, nothing happens.  

    am I doing something wrong or could it be my Behringer is toast?  I've had it for several years in storage

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    0 9
  • New
    bgordonmiller
    Newcomer - Level 1
    2022-11-27

    Help! I'm a Mac user, and when I download the firmware update, it's a ".bin" file -- I've never heard of that before. I checked w Mac support, and they said it's not Mac compatible.

    I've looked around the TC Electronics website, to see if I can find Plethora x5 firmware updates for Mac, but so far, no dice. 

    Any help is much appreciated!

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    0 2
    • bgordonmiller
      ChrisEdwards1 Hi bgordonmiller, the .bin file is the correct file to update your Plethora X5. Instructions on how to use this file are found within the firmware release notes a PDF Copy of this is available via the product page, however, I have included these below for you:

      1. Connect your Plethora X5 to your computer with the included USB cable.
      2. Plethora X5 will show up as a mass storage device on your computer.
      3. Drag and drop the firmware “.bin” file onto the root of the PLETHORA mass storage device.
      4. Disconnect the USB cable once transfer is complete.
      5. Power cycle your Plethora for the firmware upload procedure to start.
      6. Wait until the update procedure has finished loading.

      DO NOT remove the power from your unit whilst the update is in progress.

      NOTE: We recommend disabling spotlight INDEXING and emptying your TRASH folder before updating
      when using MAC to transfer the “.bin” file to your Plethora unit.

      NOTE: If your unit has 1.0.101 and you want to update to 1.2.18 or newer, then please update to
      1.1.55 first.

      Please note that to get max benefit from the new effects, you will need the latest version of the
      Toneprint app 4.5.5 or newer that can be found in the app store, google PLAY store or downloaded for
      MAC or PC here:
      • Nov 27
  • New
    romeo1492
    Newcomer - Level 1
    2022-11-26

    No audio signal is going to my protools software from the X32 only midi does.

    0 5
  • New
    Andycoo
    Newcomer - Level 1
    2022-11-26

    Good afernoon,

    I pur haced a Hs 280 Pro headphones about three years ago, ans i was told there is a life time warenty for them.

    One of the sides is sounding distorted.

    What do i need to do to get them taken care off.

     

    Thank you,

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    0 6
    • Andycoo
      ChrisEdwards1 Hi Andycoo, if not yet done so please submit a Customer Support ticket via the Support tab at the top of the page for further assistance.
      • Nov 27
  • New
    Ehoard
    Newcomer - Level 1
    2022-11-26

    I turn it on and the guitar works but no vocal sound. Tried to see if a firmware update would work but I can download the update but i wont open to install.... frustrating. 

    0 2
    • Ehoard
      ChrisEdwards1 Hi Ehoard, firmware updates for the Harmony-G XT are done via the Voicesupport 2 application. Is this the software you are using and are you using it on a MAC?

      If so and you are recieving a message regarding the app being from an unidentified developer please run through the below instructions:

      1. Open System Preferences.
      2. Go to the Security & Privacy tab.
      3. Click on the lock and enter your password so you can make changes.
      4. Change the setting for ‘Allow apps downloaded from’ to ‘App Store and identified developers’ from just App Store.
      • Nov 27
  • New
    DennisMilsom
    Contributor - Level 2
    2022-11-26

    I cannot find one of these anywhere - and I have a need for a battery operated vocal pedal.

    Does anyone know if they have been discontinued or a victim of parts supply?

    Thanks

    0 3
    • DennisMilsom
      ChrisEdwards1 Hi DennisMilsom, the Mic Mechanic 2 has not been discontinued and is still available from any of our Super Partners. Please contact your local Super Partner directly for further advise on when they are next expecting stock.

      The link below will redirect you to a list of our global Super Partners, please use the drop down menu to select your region:

      https://www.tc-helicon.com/buy.html
      • Nov 27
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