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190,351 posts
  • New
    Newcomer - Level 1


    Just looking for some advice on repair times and part availability in the UK as I sent one of the companies Pro2C back for repair in February of this year and it is still away awaiting on parts. Further to this two of our other Pro2 have also started to develop the same fault( fader pot drift) but we can’t send them back for repair as we can’t afford to looses them for a full festival season.  As it is we have had to sub in another desk for most of the summer to cover for this one.

    0 17
  • New
    Newcomer - Level 2


    i bought the Flow 8 mixer today. Everything is working so far, but what i don't understand is, why i can name the channels in the app, but on the mixer the names doesn't appear when i move a fader? On the mixer display are still the generic names like Mic 1, Mic 2...

    This would be helpful to plug in the right cable into the right channel on a gig.




    0 6
  • New
    Newcomer - Level 1

    So I’m thinking about buying a goXLR just wondering if the presets have character voices n stuff

    0 1
    • Gingertom
      ChrisEdwards1 Hi Gingertom, the default presets within the GO XLR App are as follows:

      Big Echo
      Big Verb
      Comms Radio
      HardTune Music
      Kid Robot
      PitchDN Echo

      There are currently no specific presets created by TC Helicon for Voice characters, however, other users may be able to help you achieve this or share their presets with you.
      I would recommend checking out our Discord server if you wish to look into this further:
      • Nov 27
  • New
    Newcomer - Level 1

    Hi guys! Could anyone tell me if the PC software for the TC-Helicon Voicelive Play would also run on Linux?

    I'm about to update my laptop's OS and would like to try Linux, but I'm afraid that the software may not run or work properly; does anyone know? 

    Thanks in advance for your help.

    0 6
  • New
    Newcomer - Level 1

    Hoping someone can help....


    I have encountered a problem with the ARP Odyssey. (Running Firmware 1.1.2 – Firmware 1.20 is not available as yet and I have brought this up with your comms team)


    Everything was working fine for the past few days, yesterday I hooked up  the synth via USB (to Windows 11)  to the Synthtribe app (To check for latest firmware and to make some changes to the clock setting in the Windows app) then left the unit alone.


    Later in the day I seem to have lost all (Midi to CV) control.


    The synth produces a Low frequency when set to VCO Keyboard off and it does produce a single tone - but only when the keyboard off switch is between states – (halfway between if you leave the switch half way between keyboard off and on) which produces a signal but with no pitch control from the keyboard – arp or sequencer. Pitch control isn’t available via external midi either.


    I can get the synth to produce further tone when plugging in a patch cable to the CV In - but again, no pitch change via keyboard/midi - Although I can control all other aspects of the analogue path which I assume rules out the analogue asects of the synth.


    Is there any way it could be a software/firmware crash and if so is there a workaround –

    (Factory reset in the Synthtribe App has no effect) Is there any way to roll back or re install firmware? Can an older firmware be manually installed?


    Hope someone can offer some insight

    0 2
  • New
    Newcomer - Level 1


    I've already opened a ticket regarding this issue, but so far I haven't got any helpful reply.

    Using the current latest drivers (5.51.0), the windows 11 native volume control is unusable, because it is not linearly mapped.

    I happened to stumble upon this because I also have a behringer UMC202HD and that one does not have this problem. When I recently upgraded to a UMC204HD, and tried to control the volume of the interface via my volume keyboard shortcuts, I noticed that from 100% volume down to almost 4% there is almost no noticeable change in real output volume. After that, you do hear a slight decrease from 4 to 2%, and after that it goes to 0% and the audio interface is muted, as it should.

    The problem here is that 2% is almost half volume for the audio interface, so when you go up from muted to 2% volume in windows, it actually goes from muted to 50% volume. After that, the increments are not linear, so it goes up in volume real fast (close to max volume at around 10%), and from 10 to 100% it is almost not noticeable the difference in volume.

    I also confirmed this by installing the earlier version of the drivers, 5.30.0, that have the output volume tab in the UMC control panel. If you open that tab and start changing volume using windows 11 volume controls, you will see this weird non-linear mapping between windows 11 volume percentage and the db slider in the UMC control panel.

    This is a big and annoying bug, in my opinion. I almost regret having upgraded to the 204HD from a perfectly functioning 202HD now. I just hope this gets resolved quickly, or the 204HD will have to be sent back.

    Also, while I'm at it, the 5.30.0 driver does clean up the unknown "Behringer UMC 204HD 192k Subdevice" from "Other devices" in Windows Device Manager, but the 5.51.0 driver goes back on this! So now with the latest drivers, I have the unknown subdevice without a driver installed... I don't even know what it does, but this doesn't seem like a good thing...

    I hope someone can help out in solving these two issues.

    Thank you.

    0 10
  • New
    Newcomer - Level 1


    after discussion and problem w/ lausy guys at thoman even w/ the pandemic they inform me that my turbosound milan 18b its out of warranty  after the 3rd time faulty amp unit 

    first time power on and goes off 5sec latter

    second time amp unit wont start 

    this time wont start either

    we got 2 m18b one they got it and refund total money (i imagine that the defect was big) 

    later we got the m15 same problem worst we have to pay to get them repaired 

    never had problems we m10/'12 and ix 15 bit the milan subwoofers they just are a nightmare 

    what i have to do to repair it for good ? 

    0 11
  • New
    Newcomer - Level 1

    Hi, I'm a electronics tech, I have a customer that brought me a PA eurolive B615D powered speaker with a major problem. I found on the power board some parts that have burnt. I need the service manual in order to be able to fix the problems and order the components I need to fix it. 
     Could you please send me the service manual or guide me to whom I could get it from 

     thanks Rick

    0 2
    • RickEffect
      Dale_M Sorry but we cannot share schematics unless you are an affliated Music Tribe Partners.
      • Nov 23
    • RickEffect
      StaffordAV Rick,

      The only way you are likely to get a circuit diagram is to do a search on the internet and see if someone has uploaded it. Behringer are not alone in refusing to make this type of information available, many other manufacturers don’t either. The main reason given for this stance seems to be stopping competitors from cloning designs. Anyone who has the facilities to manufacture electronic devices at a competitive price is more than likely to be able to reverse engineer a product regardless of whether the circuit diagrams or service manuals are generally available.

      However, trying to reverse engineer a circuit just to repair a single device is not really cost effective from the point of view of time involved. As a result of this lack of information and circuit diagrams means that independent repair technicians, who would otherwise be able to resurrect a dead product are unable to do so, consigning it the rubbish bin as e-waste.

      Every so often there are rumblings about governments forcing manufacturers to release sufficient information to allow people to either fix things themselves or get a local technician to do so, but it never seems to come to anything.

      Finally, a question for Dale_M. What is the requirement for independent service technicians to become affiliated Music Tribe Partners, to actually get hold of service information?
      • Nov 24
    • RickEffect

      Need replacement parts ; # g40-00000-34399 it’s the input PCB POA20 PCB022011RECC/01 Can you provide this to me, and how much is it. $

      • Nov 25
  • New
    Contributor - Level 3

    When I start Synthtribe and switch on one of the TD-3s, I see only one synth (= good)

    When I switch on the other, I see one TD-3 and two TD-3-MO's. At that time SynthTribe is lost and the sequences I make in the app, are not save to the TD-3(-MO).

    I use a Windows 10 system.


    Does anybody have the same problem?

    0 4
  • New
    Newcomer - Level 1

    Your car is way smart than you think. Especially the new-aged cars are equipped with a whole lot of sophisticated technologies to make things quite simple.

    The car manufacturers are committed to improvising things, especially the precautions related measures. The warning lights have been an essential part of an automotive vehicle. These warning lights intimate a variety of potential issues to the car owners so that they can take proactive action before an issue turns hazardous.

    However, the warning symbols might be quite confusing while you have a look at them or refer to the owner’s manual. Read on to these simplified demonstrations of some of the most common warning lights.

    What Does Your Check Engine Warning Light Tell?

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    Generally, the engine warning light highlights issues with a burnt spark plug, defective sensors as well as a faulty catalytic converter. These could vary from simple issues to severe ones. It also notifies the emission-related issues if your vehicle is polluting the environment more than the specified limit. However, the check engine light always tries to intimate a warning for a potential issue while it is your responsibility to take necessary action. Never delay running to a workshop such as Service My Car for your car engine repair.

    What Does Your Brake Warning Light Tell?

    Every car always requires healthy brakes and the brake warning lights become essential for having a car with a fit and fine brake system.

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    What Does Engine Management Light Tell?

    The engine management lights generally illuminate with a yellow outline. If it stays on for a while especially while you are driving, your car’s ECU (Electronic Control Unit) has something to tell you about your car’s engine. You can confirm the same by checking out other symptoms such as lack of power, misfire from the engine or even knocking sounds.

    You might encounter the issues out of the blue while your car’s engine survives some serious problems.

    In such conditions, just try to take a safe place and inspect under the hood. However, you can reach a nearby mechanic as driving with a deprived engine makes things worse. You can head to the nearest Service My Car workshop for any kind of issue whether it is a car repair, car oil change, timing belt replacement, etc.

    What Does Temperature Warning Light Tell?

    You always need a warning before things get hot with your car. The illuminating temperature light sheds the light on an overheating condition. However, you have to check out for the underlying conditions such as coolant leakage, a worn-out head gasket, or an engine overheating.

    In this situation, you should pull over safely; however, wait for some time to pop the hood. Check the level of the expansion tank while it is an option after the car gets cool down.

    However, you can opt for a worthy option to opt for a car recovery. Service My Car provides the car-towing service on demand. Running your overheated car for a long duration is nothing less than a crime with your car. Eventually, you may damage your car’s engine components.

    What Does Your Battery Warning Light Tell?

    The battery warning light stays on for a long time if a battery has low power. A faulty alternator, corroded or loose terminals could trigger your battery light.

    You can arrange a mechanic if the lights have been illuminating constantly. However, if you may have a flat battery and eventually requires car battery replacement.

    What Does The Oil Pressure Warning Light Tell?

    The light warns about a low oil pressure in the engine. However, it is advisable to not drive a car with illuminating light. Multiple reasons such as a defective oil pump, clogged hose and oil filter can cause issues with the engine oil pressure.

    However, you can opt for a car scanning and diagnostics service at a trusted service centre such as Service My Car. A specialist would help pinpoint the issue with your car whether it is oil filter replacement or a minor repair.

    What Does A Hand Brake Icon Tell?

    A hand brake light usually flashes once you pull the hand brake. If it continues to be remain on even after releasing the hand brake. Your brake system might have some sort of issues. Just arrange an inspection with a mechanic as soon as possible.

    What Does Power Steering Warning Light Tell?

    Your power steering has some issues such as fluid leakage and worn-out parts. If you notice any kind of resistance while steering your vehicle, your car’s power steering needs immediate attention. You can opt for Service My Car for such repairs as well as wheel alignment.

    What Does Door Open Warning Light Tell?

    As easy as pie, isn’t it. Just close your car’s open doors before starting your drive.

    What Does A Seat Belt Warning Light Tell?

    Just like an open door light, it indicates to tighten up the seat belt before you start your drive.

    What does Airbag Warning Light tell?

    Airbags fall in the category of essential components when it comes to safety. An illuminating airbag light warns about an issue with your faulty airbag.

    They can malfunction eventually as they cannot come out during a requirement or can blow out suddenly without any need. If you notice such a warning light, just head towards the Service My car for a quick repair.

    These common warning lights assist you to avoid anything unexpected or even cut your losses while you can act proactively or having routine car service. Service My Car is always ready to serve you any kind of issue with your car. Are you left wondering 'where's the best jaguar specialist near me? 'Service My Car is the best solution for you. With Service My Car, you get to benefit from our extensive network as your car is likely to be taken to the best jaguar service centre.

    0 2
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