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240,982 members
117,215 posts
  • slide496
    Newcomer - Level 1
    2021-07-21

    Are these still in production?  I love mine but it is wearing outand stores aren't carrying them in the US.

    0 7
  • New
    ntinajero74
    Newcomer - Level 1
    2021-07-13

    I need help connecting my Bugera V22 Infinium to a new PS1 Power Soak I just got. The diagrams are not helping from Bugera. Does anyone have any instructions or steps to help with that?

    0 3
    • ntinajero74
      WilliamR Hello, William from musictribe here. If you are just using the internal speaker of the V22, then all you need to do is unplug the speaker cable on the back of the combo and plug it into the 8 OHM out of the PS1. Then, Get a 1/4 inch speaker cable, (not a guitar cable) and go from the speaker out of the v22 into the speaker in of the ps1. Then you should be good to go.
      • Jul 13
  • New
    PackRuss13
    Newcomer - Level 1
    2021-07-13

    Is there any way to escalate to Lab Gruppen. We have been waiting since January for a client's repair on a Lab Gruppen E5:4 amplifier. We keep getting told the parts are on back order. 

    0 6
    • PackRuss13
      KyleJohnson Hello, Kyle here with Music Tribe. I am going to send you a direct message here on Community so that I can gather your case details and look into this for you.
      • Jul 13
  • New
    dexter74656
    Newcomer - Level 1
    2021-07-12

    Is there a way to find a list of authorized repair locations for Behringer equipment?  Hoping to avoid having to ship a power amp somewhere to be repaired.  

    I've spend the last half hour trying to just find a phone number to call and ask but apparently Behringer doesn't believe in phone support and instead wants me to jump through a ridiculous number of hoops to make a "musictribe" account just to ask a question or submit a complicated ticket.  This is more difficult than it needs to be to get support information.

    read more...
    0 10
    • dexter74656
      DavidKnighton Hello dexter74656,
      You account already exists if you're posting on the community, so step one is already done. The reason we want you to submit a case is so that we can give you accurate information. We live in a world where online information can change without notice, so it's usually best to get it straight from the horse's mouth. Also it gives us a chance to help you troubleshoot the issue before you go through the trouble of paying for a repair.
      Example, a known issue with a simple fix is easier for the customer than paying $100 for a technician to perform the fix. Finally, if it's something under warranty, then it absolutely has to be documented by our team so we can take positive action in other areas of product development. It seems convoluted, but I assure you there are good reasons why we do this.
      • Jul 12
      • Looking for Local Repair Outlets
        dexter74656 Yes, my account is created, because I had to take 10 minutes to create one in order to make this post. I'm not looking for a tribe, I'm not looking for a new social media network, I just want access to support.

        I already know the device needs repair and that it's not a user-error kind of situation (given that it has already been repaired once and failed again), and I'd like to explore options for this to be done locally. That is why I am trying to find if there is a list of authorized repair locations to see if someone is in my area that can take a look at it.

        Please let me know where I can find such information or who I can contact to receive it. If the only option is to create a ticket to ship the amplifier in, then I'll move on to a new company instead.
        • Jul 12
  • New
    Abdallah
    Newcomer - Level 1
    2021-07-09

    Hello,

    can i ask about the availablity of some spare parts related to LabGruppen Amplifier on this window?

    0 14
    • Abdallah
      DavidKnighton Hello Abdallah,
      For spare parts information you must submit an inquiry via the SUPPORT tab at the top of the page.
      • Jul 9
  • New
    Sales1
    Newcomer - Level 1
    2021-07-07

    Hello

    I need to get pricing and stock availability on Lab Gruppen amplifiers can anyone help???

    0 27
    • Sales1
      Nigel67 Hi Sales1. Pricing and availability is only available from our superpartners. Please contact the one closest to you by clicking on this link and selecting the Country you reside in. Many thanks

      https://www.labgruppen.com/buy.html
      • Jul 7
    • Sales1
      Sales1

      Thanks Nigel - no of the 'superpartners' listed on this link supply the E series range.....

      • Jul 7
      • Pricing
        Nigel67 I am very sorry about this. I will pass the link on for this conversation to one of our Availability Team and ask them to advise the nearest reseller to you. Can you advise in which Country you reside. Many thanks
        • Jul 7
    • Sales1
      Sales1

      **none** of the 'superpartners

      • Jul 7
  • New
    SammyBee1
    Newcomer - Level 1
    2021-06-28

    hi all just after a bit of advice.. should i run a brand new laoptop with my brand new NX???

     
    0 18
    • SammyBee1
      DavidKnighton Hello SammyBee1,
      It is not necessary to buy a brand new laptop for use with this amps. Unless of course you have an extremely old computer that is not compatible with the NX software.
      • Jun 29
  • New
    m944
    Newcomer - Level 1
    2021-06-27
     
    hello I have to replace the power transformer of the ep2500 amplifier that I bought about five years ago.
    The primary of this amp is broken I think due to the electrolytic capacitors which are probably shorted.
    I would like to know if the cost of these spare parts to evaluate the replacement thanks Martore giuseppe email martore [email protected]
    read more...
    0 16
    • m944
      KyleJohnson Hello, Kyle here with Music Tribe. To order parts please click on Support and then Spare Parts to submit a ticket.
      • Jun 27
  • New
    JimBrettell
    Newcomer - Level 2
    2021-06-25

    Hi, I've just taken delivery of a PMP580S amp. There is a button marked 'Speaker Processing' but the manual only tells you that the button exists!

     

    Anyone any idea what it does or what it's used for?

    0 21
  • New
    hiswkf
    Newcomer - Level 1
    2021-06-23

    Good morning, I was wondering if it was possible to convert an older LGFP14K from US mains to EU mains? If so, what would that entail?

    0 13
    • hiswkf
      DavidKnighton Hello hiswkf,
      Check the voltage spec on the rear panel near the mains input. If it does not specify operation up to 230V, then I would say not possible, at least not without some involved modifications.
      • Jun 23
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