• New
    AudioActive
    Newcomer - Level 1
    2021-05-07

    Hi team,

     

    We no longer have a contact and have noticed the closure of EU Fill, can you please advise how we can continue to order stock?

     

    Kind Regards,

     

    Tarkan.

    0 97
    • AudioActive
      Dale_M Please can I ask that you submit a pre sales ticket from the support tab above as none of the team are on community for these issues. Thank you.
      • May 7
  • New
    OctaveShift
    Newcomer - Level 1
    2021-05-04

    Hello, I'm looking for any advice regarding cabinets for a pair of 1978 Tannoy dual concentric 15” speakers. Hoping to house them in 300L cabinets. Thanks in advance.

    0 61
    • OctaveShift
      Nigel67 Hi, I think that you will probably find the link below helpful. They have a lot more information than we do from this era and people have made their own cabinets. They also have a forum that you could join and ask questions. I hope this is helpful. https://www.hilberink.nl/speaker.htm
      • May 4
      • 1978 Tannoy dual concentric 15” speakers - 300L cabinets
        Emanuel12 Thank you for your response Nigel67. I'll be sure to check out the site. From a quick glance, it looks like it will be very helpful. Thanks again.
        • 1
        • ·
        • May 5
  • New
    nutty007
    Newcomer - Level 1
    2021-05-03

    how do I go about obtaining cartons for my Tannoy Stirling speakers?

    0 64
    • nutty007
      Nigel67 Hi nutty007. I noticed that you have also sent us a support ticket (CAS-450304-X3H4Q9). I have passed this on to our Spares team and someone from there will get back to you with availability and pricing. Many thanks
      • May 2
  • New
    StuWilkinson
    Newcomer - Level 1
    2021-04-29

    My new 402 Reveal, only used it a few times, the power light did not come on, took the fuse out and replaced with a new one, put the kettle lead in and the light stayed on for a few seconds and now it doesnt power up again.

    0 68
    • StuWilkinson
      NicJonesMT Hi Stu.
      Sorry to hear about this. If you Click Support at the top of the page and submit a Service ticket, the service team will be able to advise you further.
      • Apr 29
  • New
    Jesionblue
    Newcomer - Level 1
    2021-04-22

    Hi there, one of my tannoys 8D studio monitors has blown tweeter and I'm looking for its replacement it has been weeks now, any idea where I can get one? Looking forward to hear from you, thanks

    0 82
    • Jesionblue
      Dale_M Hi there, please go to the Support tab above and create a Spares ticket, the team will get back to you and advise price and availability.
      • May 13
  • New
    Chsrles1234
    Newcomer - Level 1
    2021-04-16

    Hi there,

     

    I have tried with no luck to find and get in touch with the Tannoy sales department - can anyone help mere here?

    0 68
    • Chsrles1234
      Dale_M Hi there please send a PreSales ticket in via the support tab.
      • Apr 16
    • Chsrles1234
      Chsrles1234

      THis is the only company we have ever tried to make a partner ship with, that has no phone number or email to reach out to. It makes it really difficult for us....... I will see if I can find out what you mean about the Presale ticket. Thank you for your assistance....

      • Apr 16
  • New
    Volta
    Newcomer - Level 1
    2021-04-06

    Hi,

    We are looking for recone kits for the Tannoy DC2546 speaker. There are four DC2546 speakers used as mid speakers in our Hill M4 PA system. All four of them have to be reconed. 

    0 47
    • Volta
      KyleJohnson Hello, Kyle with Music Tribe here. For parts ordering please click on Support at the top of the page and then submit a Spare Parts ticket.
      • Apr 6
  • New
    giobardo
    Newcomer - Level 1
    2021-03-28

    looking for a tweeter to replace my dual concentric 3833gg

    0 84
    • giobardo
      KyleJohnson Hello, Kyle with Music Tribe here. For spare parts ordering please click on the Support link at the top of the page and then click on Spare Parts to submit a ticket.
      • Mar 28
  • New
    DavidintheMusicTribe
    Newcomer - Level 1
    2021-03-28

    Dear Tannoy,

    I am interested in your Tannoy Gold 8 Active Studio Nearfield Monitors but I note that the lower frequnct response is capped at 50Hz, what solution do you provide for the 0 - 50Hz sub-bass?  

    0 68
    • DavidintheMusicTribe
      PedroRodrigues Hi DavidintheMusicTribe effectively you are correct the Tannoy Gold 8 at ±3 dB offers a Frequency response of 54 Hz – 20 kHz and at -10 dB offers a Frequency response of 40 Hz – 20 kHz, unfortunately at this moment we do not offer any product that includes in there frequency response the lower frequency spectrum that you are referring to. Please also consider that the majority of studio subwoofers will offer a frequency spectrum of 24 Hz - 85 Hz at -6dB. Thank you
      • Apr 17
  • New
    iamcustomer
    Newcomer - Level 1
    2021-03-24

    I have same issue with previous post. I bught the Tannoy Gold 7 monitors. There are pretty loud radio noise from both speakers even without any cable connected to the audio inputs. I tested my old BX5a in the same place There is no noise. Any ideas? Thanks!

    read more...
    0 109
    • iamcustomer
      ChrisEdwards1 Hi iamcustomer, it is common for the Coils of copper wires in the drivers to pick up radio waves and other interference which will, in turn, be amplified through your loudspeaker. However, radio interference can also be a sign of a bad ground signal. If you don't already ground your system I would recommend doing so and if you do I would check the connections.

      If after this you are still experiencing issues I would recommend submitting a technical support case for this issue to be investigated further.
      • Mar 24
    • iamcustomer
      iamcustomer Thanks. I already ground my system using grounded power strip. What connections should I check?
      • Mar 24
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