• New
    Rcyncynates
    Newcomer - Level 1
    2021-08-20

    How to stop Popping noises on Tannoy Reveal 402

     

    0 22
    • Rcyncynates
      ChrisEdwards1 Hi Rcyncynates, could you please expand further on the noise you are hearing? One of the main causes of pops in speakers is incorrect power on/off procedure, It is a safe practice and industry protocol to ensure that your speakers or Power amp are the last devices that you switch on, and are the first thing that you switch off. By following this you will stop any pop noises.
      If the popping you are hearing is not caused by this could you please submit a technical support ticket? This can be done by going to support at the top of this page and scrolling to the relevant tab.
      • Aug 20
  • New
    ErixElectronix
    Newcomer - Level 1
    2021-08-17

    It says per the above case number that my case was resolved, I believe I never got an answer, could someone look into this and shed more light for this submission? I also recently submitted another ticket for the spare parts team. Please remember I'm in the USA, it's all about System 8's the passive ones. I just need a few replacement parts and I can be on my way. The hi frequency Twitter and bass driver w/it's attached coaxial driver. A parts list and associated prices for Tannoy Studio monitors would be helpful also, as I'm the GO TO guy in these parts. 

    Thanks You! 

    1-307-200-1582 USA phone  number

    ask for Eric

    read more...
    0 24
  • New
    omack
    Newcomer - Level 1
    2021-08-02

    Greetings,

    My Tannoy Reveal 66d active monitor recently stopped working. I was hoping to bring it in for repair at a shop that is certified (or at least recommended) to repair Tannoy active speakers. I'm in Berlin, Germany and am hoping somebody can point me in the right direction. Any tips?

    Regards,

    Owen

    read more...
    0 58
    • omack
      Nigel67 Hi omack. Please contact PMS in Germany and they will be able to help you further.

      PMS ELECTRONICS GMBH

      Große Heide 27

      Minden

      Germany 32425

      (+49) 0571 - 646000

      [email protected]
      • Aug 2
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        omack Thanks for the very quick reply Nigel. I had hoped to avoid the difficulty and cost of shipping the unit (I bought it second-hand so don't have the original packaging). Surely there must be something in Berlin?
        • Aug 2
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        Nigel67 We have two authorised service centres in Germany. The second is Triplex. We do not recommend any others although I am sure if you make a search on the internet you may find someone, however they would not be authorised by us.

        TRIPLEX
        Otto-Hahn-Str3
        Gau-Algesheim
        Germany
        (+)49 6725 3082780
        [email protected]
        • Aug 2
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        omack Got it. Thanks again for the help.
        • 1
        • ·
        • Aug 2
  • New
    Planetsize
    Newcomer - Level 1
    2021-06-30

    Hi, I need to replace the capacitors in the Tannoy FSM crossover. Looking for a copy of the schematic to figure out values and sizes. 
    Thanks 

    Eric

    0 51
    • Planetsize
      DavidKnighton Hello Planetsize,
      Regrettably, we are not permitted to hand schematics to the general public. Only authorized service locations are allowed access to documentation. If you would like to find a nearby service location, please submit a support request by clicking the SUPPORT tab at the top of the page.
      • Jun 30
  • New
    hitmeister
    Newcomer - Level 1
    2021-06-18

    I have an old pair of Tannoy PBM 6.5 II studio monitors. I need to know the recommended distance from the wall to place these monitors. I don't have a user manual, and I can't find one online. I'd appreciate any help.

    0 58
    • hitmeister
      ChrisEdwards1 Hi hitmeister, Wherever possible you should place each speaker at least 0.5M from the back wall and 1M from the nearest sidewall. The distance between each speaker should be between 2 – 4 meters depending on the listening distance and room size, the distance between the listening position and loudspeaker should be slightly greater than the distance between the speakers.
      • Jun 19
    • hitmeister
      hitmeister

      Thank you, Chris.

      • Jun 21
  • New
    soundconvincer
    Newcomer - Level 1
    2021-05-27

    Hi,

    I need the contact information of a good service/repair company in the GTA (Greater Toronto Area). I have a pair of Tannoy Precision 6D speakers that are in need of repair and servicing. 

    0 33
    • soundconvincer
      Dale_M Hi there can I ask that you go to the support tab and raise a Service request , the SERV team can then advise you of options for getting this looked at for you.
      • May 28
  • New
    StuWilkinson
    Newcomer - Level 1
    2021-04-29

    My new 402 Reveal, only used it a few times, the power light did not come on, took the fuse out and replaced with a new one, put the kettle lead in and the light stayed on for a few seconds and now it doesnt power up again.

    0 66
    • StuWilkinson
      NicJonesMT Hi Stu.
      Sorry to hear about this. If you Click Support at the top of the page and submit a Service ticket, the service team will be able to advise you further.
      • Apr 29
  • New
    Jesionblue
    Newcomer - Level 1
    2021-04-22

    Hi there, one of my tannoys 8D studio monitors has blown tweeter and I'm looking for its replacement it has been weeks now, any idea where I can get one? Looking forward to hear from you, thanks

    0 81
    • Jesionblue
      Dale_M Hi there, please go to the Support tab above and create a Spares ticket, the team will get back to you and advise price and availability.
      • May 13
  • New
    giobardo
    Newcomer - Level 1
    2021-03-28

    looking for a tweeter to replace my dual concentric 3833gg

    0 83
    • giobardo
      KyleJohnson Hello, Kyle with Music Tribe here. For spare parts ordering please click on the Support link at the top of the page and then click on Spare Parts to submit a ticket.
      • Mar 28
  • New
    iamcustomer
    Newcomer - Level 1
    2021-03-24

    I have same issue with previous post. I bught the Tannoy Gold 7 monitors. There are pretty loud radio noise from both speakers even without any cable connected to the audio inputs. I tested my old BX5a in the same place There is no noise. Any ideas? Thanks!

    read more...
    0 108
    • iamcustomer
      ChrisEdwards1 Hi iamcustomer, it is common for the Coils of copper wires in the drivers to pick up radio waves and other interference which will, in turn, be amplified through your loudspeaker. However, radio interference can also be a sign of a bad ground signal. If you don't already ground your system I would recommend doing so and if you do I would check the connections.

      If after this you are still experiencing issues I would recommend submitting a technical support case for this issue to be investigated further.
      • Mar 24
    • iamcustomer
      iamcustomer Thanks. I already ground my system using grounded power strip. What connections should I check?
      • Mar 24
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