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305,244 members
189,518 posts
  • New
    irawan
    Newcomer - Level 1
    2022-10-25

    I have 4 sets of Ulm302mic and all of them have problems when used in the office where I work, the signal and sound are not stable. my place is full of wifi devices and the quality of the wifi where I work is the best in its class at this time. how to use this mic or should i throw this mic in the trash?

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    0 3
    • irawan
      WilliamR Hello, please click on the service link above and create a tech support case so that an agent can help sort this out for you ASAP.
      • Oct 24
  • New
    MichalKaminski
    Newcomer - Level 1
    2022-06-21

    Hi,

    I have a problem with brand new Behringer ULM202USB system, using with laptop.
    ULM202USB has 1 x Receiver ULM200D and 2 x Mics ULM200M.

    The problem I'm facing is that I cannot figure out how to use both mics simultaneously.
    Both microphones have solid amber light indicator but only one transmits any input.
    Troubleshooting I did so far is that I turned off one of them, and re-synced the other - did this for both of the mics and confirmed that both mics work but only as singular. When second mic is turned on, it does not transmit any sound. Any ideas? I need these mics to use tomorrow at an event and need to use them on the laptop for video conferencing system.

    I already purchased a second pair and the issue is the same.

    Please help

    Kind Regards
    Michal

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    0 53
  • New
    Matteo1300
    Newcomer - Level 1
    2022-05-23

    Hello, I have two important questions I have a ULM300USB microphone that I connect to two B115W speakers but the voice comes out only on the speaker even though they are connected with the blutooth that you can hear stereo.
    1) is it possible with another usb for example on the other speaker to get the voice out? Or is there a system without using a cannon cable which then comes out all mono?
    2) how to connect the microphone to a mac because I tried on two macs but neither of them is detected the microphone when I insert usb.

    Thanks,
    Matteo

     
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    0 14
    • Matteo1300
      NicJonesMT Hi Matteo1300.
      Can you please click support at the top of the page and submit a technical support ticket.
      Please ensure you provide a detailed description of your setup and exactly what is happening.
      • May 25
    • Matteo1300
      Matteo1300

      That's what I did

      • Jun 8
  • New
    Fathead1974
    Newcomer - Level 1
    2022-03-23

    I need a replacement usb receiver for my ultralink wireless microphone. It has gotten damaged and now I can not connect my wireless mic to my speaker. What step do I need to take to replace it?

    0 90
    • Fathead1974
      NicJonesMT Hi Fathead1974.
      Please click support at the top of the page and submit a Spare Parts ticket. The team will then be able to advise you further.
      Alternatively you can submit a Tech Support ticket, and we can go through some trouble shooting and pass you over to the Service team if a repair is required.
      • Mar 23
  • New
    Leehealy85
    Newcomer - Level 1
    2022-02-20

    I have set up the system but the receiver does nort recognise that the microphone I'd connected  

     

    Any assistance greatly appreciated 

     

    Kind regards 

    Lee

    0 18
    • Leehealy85
      NicJonesMT Hi Leehealy85.
      On the back of the receiver (By the XLR output) there is a small pinhole.
      With the Mic off, power up the Receiver while holding a pin in. Power up the Mic and keep it within 4 inches of the receiver. Wait a few moments and it should pair up.

      If this doesnt work then please click support at the top of the page and submit a technical support ticket.
      • Feb 20
  • New
    PeteGarza
    Newcomer - Level 1
    2021-10-11

    On One of the mics I replaced the batteries, When I try to power on pressing volume Up light  will only blink weak and turn off. 

    0 11
    • PeteGarza
      WilliamR Hello, With most of these wireless devices, you want to make sure you are using alkaline batteries. Standard batteries don't work well with most wireless mics.
      • October 12, 2021
  • New
    ievent
    Newcomer - Level 1
    2021-09-23

    Buenas tardes, me gustaría saber si se puede utilizar un micrófono de diadema en este sistema con su debido adaptador Jack .

    Gracias

    0 30
    • ievent
      Dale_M The input the for the mic is TRS (tip ring sleeve) so any mic that has this arrangement in theory should work but it would be unsupported, if you were to use a headset which has headphones combined with the mic then this will not work.
      • September 24, 2021
    • ievent
      ievent

      Ok gracias ?

      • September 25, 2021
  • New
    phansen
    Newcomer - Level 1
    2021-09-14

    I followed your protocol and opened a ticket on June 21 and due to your software change finally ordered and received a replacement Bluetooth USB on July 27th and have tried all the traditional troubleshooting tips given by your team, however the lapse in time by Music Tribe has us almost three months without being to use our Behringer Speaker system.  We are a senior living facility and with Covid we need this speaker for recreation for our seniors.  How can we escalate a replacement or repair of our new USB?  Its been over a month since anyone has even replied to me and I've replied to that last email three times now. 

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    0 34
    • phansen
      WilliamR Hello, William from music tribe here. Can you give me your case number so that I can look into this for you?
      • September 14, 2021
    • phansen
      phansen Thank you for the fast response William! Case # is CAS-477289-B4R3S4
      • September 15, 2021
    • phansen
      WilliamR Hello, someone has contacted you this morning, please check your email.
      • September 15, 2021
      • New product support
        phansen Hi William, I checked my email and voicemail and still no contact yet.
        • September 15, 2021
      • New product support
        WilliamR Here is the email that was sent on the 15th
        • September 16, 2021
      • New product support
        WilliamR Dear Patrick,

        My sincere apologies for the delayed response.

        What are you plugging the dongle into? There is a chance the microphone was the original culprit, but it could also be a mainboard issue if you are plugging it into an MPA speaker. If it is the mic

        Please reply directly to this email with any updates or if you have any questions. Thanks!


        Matt Smith | Music Tribe
        • September 16, 2021
      • New product support
        phansen I just got this emial today, here is my reply...It goes in the back of the Behringer portable speaker. We have two of the speakers but only one working dongle. The speaker works with the other working dongle and microphone, so it’s definitely the dongle/usb.

        On Thu, Sep 16, 2021 at 11:31 AM Music Tribe Customer Quality wrote:

        Re: Case CAS-477289-B4R3S4  -  ULM300USB  - Need to connect new USB to existing wireless Behringer mic 

        Dear Patrick,

        My sincere apologies for the delayed response.

        What are you plugging the dongle into? There is a chance the microphone was the original culprit, but it could also be a mainboard issue if you are plugging it into an MPA speaker. If it is the mic

        Please reply directly to this email with any updates or if you have any questions. Thanks!

        Matt Smith | Music Tribe
        • September 16, 2021
      • New product support
        phansen Matt, could we just have our money back and we will buy another Speaker and Microhone? This is a bad design anyways with a dongle stickng straight out of the back of the speaker and 4 months to get this fixed is too long for us to not be able to meet our seniors needs. Thanks!
        • September 18, 2021
  • New
    JariSelander
    Newcomer - Level 1
    2021-08-08

    Hi.

    My ULM300RD It started to crackle and the sound stops as you sing. The signal disappears from the display of the central unit for a moment and comes back when the fault is heard. The microphones have new batteries and the CPU is set to show but no effect. Is there anything i can do about the device myself?

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    0 47
  • New
    danirizarry
    Newcomer - Level 1
    2021-07-19

    Can I use the ULTRALINK ULM300LAV with the Dual-Mode USB Receiver?

     

    0 90
    • danirizarry
      Dale_M If you are talking about the Begringer ULM300USB then no, as the USB receiver key is unique to the microphone as a complete system.
      • July 22, 2021
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