269,007 members
148,664 posts
  • New
    Newcomer - Level 1

    Hi all,

    i have just purchased a HA-40R, but i need a compatible food switch pedal (to switch between Clean channel to Overdrive channel).

    Can you help me?

    Thanks in adv


    Daniele Bardi

    0 2
  • New
    Newcomer - Level 1

    Hello all, 

    i am trying so hard to find a large replacement knob for the main dial on my old BTR2000. I've tried messaging on here and haven't gotten anything back. Any information would be appreciated; thanks!

    0 27
    • thachiefkeif
      WilliamR Hello, please click on the Support link above and create a parts ticket and someone will contact you directly as soon as possible.
      • Jan 12
      • Knob for BTR2000
        thachiefkeif William, thank you for your response. I have been waiting around a year now to have some sort of correspondence with this… I have now set two different tickets and the first one was ‘resolved’ even though I didn’t end up ever being contacted about how to get said knob. I guess the dude figured out what item number it was but that’s as far as it ever got. How will I be contacted about my ticket, and when can I expect this? I am literally just trying to get a piece of tiny plastic so I can sell this thing.
        • Jan 13
  • New
    Newcomer - Level 1

    Hi all,

    when i put on the Mp3 jack connection my phone and play some music from spotify or youtube, my Behringer don't work. Why? Maybe the Mp3 input is broken? Or maybe my Behringer can't play music from external devices? Can someone help me? If the same phone connect with a little JBL with jack cable he play music with no problems. Something is wrong with my HA-20R.

    Thank You all!! 

    0 3
  • New
    Newcomer - Level 1

    I am having issue with BLE400 Bass limiter enhancer. Whenever i switch on hissing noise is there. What to do??

    1 6
    • Aniketverma
      PedroRodrigues Hi Aniketverma, thank you for your post, I would suggest confirming that you are using your unit with 1/4" TS IN/OUT connector and you are using DC 9 V?, 100 mA power supply, please confirm that you cables are in good conditions and you are connecting your pedal directly to wall socket.
      If following the steps advised above did not result in any improvement, I would suggest following the link below and submit a case with our Service Department, so your unit can be inspected.

      Thank you
      • October 29, 2021
  • New
    Newcomer - Level 1

    Hi everyone,

    I have a Moorer GE100 guitar device and UMC204. When go to Cubase software the sound came distorded.
    I have tried to use a clean guitar effected but no results.
    What am I doing wrong?



    0 6
  • New
    Newcomer - Level 1

    I recently purchased a Super Phase Shifter SP400 (March 2021). I tried it but I am having trouble with it. I plug it in and the light comes on but after a few seconds it cuts out and turns off. Any solutions!

    0 34
    • Abby52
      Nigel67 Hi Abby52. Are you using a battery or a psu to power the unit? If a battery, can you confirm the battery is good? If a psu, do you know whether is is also working correctly and to the correct specification? Can you try a battery instead? If both are good, then I would advise filling out a Service Ticket and the Team can check the warranty situation and organise a repair for you. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Service tab and submit a ticket. Many thanks
      • August 13, 2021
  • New
    Newcomer - Level 1

    How do I hook my guitar rig to a Behringer effects processor without a effects loop or mixer

    0 52
    • Wengy
      DavidKnighton Hello Wengy,
      Could you tell us specifically which Behringer effects processor you're trying to use? If your guitar amplifier doesn't have an effects loop, then the only conceivable method would be to insert the processor between the guitar and the amplifier head, much to the same effect as a pedal or stompbox.
      • July 26, 2021
  • New
    Newcomer - Level 1

    Any word on when more Behringer BLE400 Bass Limiter/Enhancer pedals will be available for purchase?

    I have had one on backorder at Amazon for weeks now - I was super impressed with the quality (and price) of the BDI21 V-Tone Bass Driver DI Pedal, and wanted to give this pedal a try as well.


    0 47
    • rwchilds
      WilliamR Hello, WIlliam from musictribe here. there are a lot of manufacturing delays worldwide for certain components so it's hard to say when retailers will get them in stock. Please contact the dealers directly for any ETA.
      • June 14, 2021
  • New
    Newcomer - Level 1

    I have just bought an FCV100 and nothing seems to be happening.

    First of all, I'm not sure if it's even powering on. I'm using a Harley Benton ISO-12. The voltage is switchable to 12v but the output polarity is marked as


    but on the FCV it is marked as


    could this be the cause of the problem?


    The manual states that a standard 9V battery can be attached but I don't see where the battery is supposed to be attached.


    Also I saw that there are some problems with using TS cables instead of TRS, but until I know that the power is working I can't diagnose futher.

    0 70
    • chrisa123
      NicJonesMT Hi Chrisa123.
      If the Output voltage is switchable to 12v then the Harley Benton should be able to power the FCV. Please ensure the output is set to 12v and not 18v as this could possible damage the FCV.

      Do you have an alternative 12v supply you can test the FCV with?
      If not then please click support at the top of the page and submit a technical support ticket. We can then try to trouble shoot this further.
      • May 17, 2021
    • chrisa123
      DavidKnighton Hi Chrisa, you may have a reverse polarity issue. See diagram for explanation. PSU and FCV need to match or it won't work properly.
      • May 18, 2021
      • FCV100 problems
        chrisa123 Thanks David. I have ordered a polarity switcher which hopefully will do the job.
        • May 18, 2021
  • New
    Newcomer - Level 1

    When I read the manual that was included with my new TU300 Chromatic Tuner it seemed to be missing page 2 which would have included the "Operations" chapter that would explain how the Mode and Stream/Cent buttons work. So when I looked on the official Behringer web site the .pdf file for the manual has the same missing content. After searching with Google I finally found a complete manual that looked different graphically like it was the old TU100 manual ported over but I finally learned how to use those buttons properly. Come on, Behringer, get it together. 

    0 53
    • Bliggick
      ChrisEdwards1 Hi Bliggick, we are sorry for any inconvenience this may have caused but thank you for bringing this to our attention. I will look into this further and have the manual ammended.
      • May 1, 2021
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