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234,336 members
110,001 posts
  • heyvirgil
    Newcomer - Level 1
    2020-10-28

    So... I downloaded the latest synth tool for mac, and attempted to update from firmware 1.3.5 to the latest 2.0.2. Opened synth tool, it recognized my directly USB connected RD-8 on my mac pro 5,1 (OS 10.13.4)- firmware update page opened, instructions said to put RD-8 into DFU mode, so I power cycled the unit whilst pressing in the pin in the holde next to the USB port. the synth tool lost connection and the unit never displayed the wait text on it's screen. Now it only flashs the sugnal LED briefly when power ycled. The thing is bricked. Is there anything to do to recover this thing?

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    • heyvirgil
      PedroRodrigues Hi Virgil, thank you for your contact, with that issue description we will need to look in to that in more detail, please follow the link below to submit a assistance ticket for your unit so we can help you with more tools https://community.musictribe.com/pages/create-new-ticket?type=service%20request
      • November 6, 2020
    • heyvirgil
      Rybeats I had the exact same thing happen to me last night. Followed the process and the new update seemed to have bricked my RD-8. Is there any help for this?
      • November 16, 2020
      • RD-8 firmware update bricked my RD-8 help
        PedroRodrigues Hi Ryan, We have detected an issue on the synth tool that is causing that issue,we worked non stop to resolve that issue and we have release a new synth tool that will resolve this matter. Thank you
        • December 8, 2020
    • heyvirgil
      djegozanini I had the exact same thing ?
      • December 7, 2020
      • RD-8 firmware update bricked my RD-8 help
        PedroRodrigues Hi Diego, We have detected an issue on the synth tool that is causing this issue we worked non stop to resolve that issue and we have release a new synth tool that will resolve this matter. Thank you
        • December 8, 2020
      • RD-8 firmware update bricked my RD-8 help
        djegozanini I'll be waiting, thanks!
        • December 8, 2020
    • heyvirgil
      Rybeats Hi Pedro, I sent my RD-8 back last month and a ticket was created. There's been no status change in 3 weeks and I don't know who to contact about it. I can't seem to find any kind of support. Can you please help me find someone to contact about my RD-8. Thank you
      • December 16, 2020
      • RD-8 firmware update bricked my RD-8 help
        PedroRodrigues Hi Ryan Can you please send the case number for this matter so I can help?
        • December 16, 2020
      • RD-8 firmware update bricked my RD-8 help
        PedroRodrigues Hi Ryan, please confirm on your inbox as my colleague managed this matter on the 19/11/2020 at 21:32 and has send you all the information required including the RMA number and to where you should return the unit and he did not received any reply on this matter.
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        • December 17, 2020
      • RD-8 firmware update bricked my RD-8 help
        Rybeats Hi Pedro, I did get the email with all the RMA details and I shipped it accordingly to the proper address filled out with the RMA#. I saw the ticket was updated and figured I'd get a response back eventually. I will contact the customer quality service. Thank you.
        • December 18, 2020
  • graesserph
    Newcomer - Level 1
    2020-10-26

    My RD-8 is on the latest firmware 2.0.2.

    During my first test, I ran into one rather minor bug.

    Applying "flam" works on all instruments with exception of closed hh.
    When applying flams on closed hh, it simply does not have any effect.

    Yes, firmware version is 2.0.2.
    Yes, I did a factory reset already.

    Apart from that, very solid firmware release.
    The sync is super-stable now, and also switching between patterns with different timings (e.g. 1/16 and 1/8T) behaves exactly as expected and without hickups.

    Big ups for the page copy feature (was the most missing one for me).
    Also un-mute/un-solo all as well as autosaving steps in record mode are fantastic improvements.

    Thanks a lot and keep up the good work.

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    • graesserph
      jemabaris For me live recording with note repeats on does not work. Can you confirm this? Or does it work for you? I really wanted this feature bad and now it does not work. I might try a factory reset but I don't wanna lose my patterns or go through the process of backing them up. So maybe you can confirm that it generally works first? :)
      • October 27, 2020
      • RD-8 : Good work on firmware 2.0.2, but flam does no longer work on closed HH
        graesserph It actually does work. Unfortunately it's not that obvious how to use it, and the docs do not explain it.

        1. Record or program some steps without note repeat enabled. Just a normal sequence.
        2. Then enable note repeat, let the sequencer run while record is active, and then play with the trigger button. This records the repeats to the already existing enabled steps. It does not enable steps that have not been enabled before.

        To be honest, I'm unsure if this is the supposed behavior. Could also be a bug.
        I'd also have expected to record directly from scratch, without having to enable any steps first.

        Maybe someone from Behringer can answer this.
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        • October 27, 2020
      • RD-8 : Good work on firmware 2.0.2, but flam does no longer work on closed HH
        jemabaris Does not work for me I guess it's just buggy and not yet functioning correctly. The only useful way to use this feature would be to just live record note repeats anyway. Without programming steps first.
        • October 28, 2020
      • RD-8 : Good work on firmware 2.0.2, but flam does no longer work on closed HH
        jemabaris Ok, weird. I just figured out that it actually (kinda) works the way you described it, but only for a note repeat of 2 and higher. 1 just won't work under any circumstances. I hope this get's a fix soon and works intuitively by just recording it in. That would be really great to quickly get nice syncopic patterns. I hope Behringer sees this soon
        • October 28, 2020
      • RD-8 : Good work on firmware 2.0.2, but flam does no longer work on closed HH
        graesserph It does work
        Keep the following in mind:
        1. Recording Note repeats affects only already existing notes = activated steps.
        2. An activated step triggers the sound 1x, which is the default and the same as 1x Note Repeat.
        When you now record 1x Note Repeats on existing notes that trigger the sound already 1x, then it's not surprising that you do not hear a difference. When you record at 2x, 4x, or 8x, the you'll hear the difference of course. And when you once have recorded e.g. at 4x, then you can record 1x over it, which will reset the repeats to 1x.
        After all, even if it's not what I call intuitive, I'm pretty sure that's how the developers want it to work.

        One thing Behringer:
        Please, can you tell me where do you host this website? I don't expect high speed, but this site is unbelievable slow when called from Europe. Showing it up takes up to 1 minute, then showing the login screen another minute, then login,... another minute, and so on...
        • October 28, 2020
      • RD-8 : Good work on firmware 2.0.2, but flam does no longer work on closed HH
        jemabaris Ah yeah that makes sense. But then it also make this function not interesting to me. The homepage is indeed the slowest thing I've seen on the net for a while. I always get frustrated when I know I'll check back for a reply here
        • October 28, 2020
  • GerzainMinaDrummer
    Newcomer - Level 1
    2020-10-11

    Hello guys.

    Follow me on instagram please, I share daily drum content, routines, exercises, lessons and drum cover

    www.instagram.com/gerzaindrummer

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  • Rayzeru
    Newcomer - Level 1
    2020-09-27

    Hi,

    I use the RD-8 for 9 month now and I want to report what I think to be an interface problem.

    I can't use the mute fonction of the RD-8 because my brain is constantly saying to me the flashing tracks are the muted track, then it's the opposite.

    So I'm forced to use the solo fonction instead while it *hum* my brain compatible. So I'm cutting off myself the possibility of muting tracks.

    I'm sure some people will be very confortable with flashing leds for active tracks and non-flashing leds for muted tracks, but I find it myself illogical and I can't get rid of it.

    Is it possible to add a fonction to invert mute leds ? Even maybe in the Frimware updater to not overload the fonctions of the RD-8

    Thank you for answer,
    with love from France

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    • Rayzeru
      Dale_M Hi Ant, I will pass your comments on to the design team but I am unsure as to how they could adjust this.
      • September 28, 2020
  • kalkisb
    Newcomer - Level 1
    2020-09-25

    can anyone tell me  the email address i've got a behringer drum set i get the emails from musictribe i cant return them need help ?

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    • kalkisb
      WilliamR Hello Billy, I have emailed you again within the case you opened. In order for me to see your reply, please reply directly to the email you received from me and I should get it.
      • September 25, 2020
  • musicintheair
    Newcomer - Level 1
    2020-09-22

    Hi Behringer Team

    we looked everywhere at the internet and found nothing how to send Sys.Ex dumps from the Behringer RD 8 to the external hard disk and from the external hard disk to the Behringer RD-8.

    We have tried to make a meaningful film, which you can show to your customers:
    https://www.youtube.com/watch?reload=9&v=w-l17NWYMz8

    Greetings

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  • KarlSpaeth
    Newcomer - Level 1
    2020-09-21

    I haven't seen anyone else post about this problem anywhere, but the machine's tempo is always faster than what I have it set at. I just got the machine the other day and was very excited with how intuitive the interface is, but the tempo issue has made it impossible to record with. I have had the midi-synch issue everyone posts about as well, including in USB. The tempo issue occurs even when I am just wearing headphones and playing the machine by itself. Just updated the firmware and that did nothing to help. I really don't want to have to exchange this for a different drum machine. Any advice or help will be welcome.

     

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    • KarlSpaeth
      JasonB81 Hey Karl - If you could click the support tab above and make a support Ticket we can do a deeper dive and look at possible service options as well. I suspect there a few things our team should look at here. Thank you.
      • October 5, 2020
  • robsteijger
    Newcomer - Level 1
    2020-09-16

    Hi Behringer,

    I’m very pleased with my RD-6-LM but would like to suggest an improvement:

    When selecting Pattern Write and clicking one of the 16 Step-buttons, it switches to the corresponding pattern when the beat isn’t playing. Wouldn’t it have been more logical if you could layout a beat using the Step-buttons, thus withóút pressing Play? This way you can program the beat based on the one playing in your head (presuming I’m not the only one hearing beats in my head; I prefer it wáy better than the voices I heard before). Selecting patterns should than only be possible within Pattern Pláy mode, not within Pattern Write.

    Also, it would be nice if – within Pattern Write mode and when the beat isn’t playing – the Tab button would trigger the selected instrument, so you could tab an instrument before programming it.

    Would this be an option via a firmware update or the Behringer software?

    Thanks!

        Rob, from the Netherlands

     

    PS The BD combines awesomely well with the CH when distortion is on.

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    • robsteijger
      JasonB81 Hello - thank you for these great suggestions. I will connect with my synth team and pass these along. Also great to hear you are enjoying the RD-6. Thanks again.
      • September 16, 2020
  • kalkisb
    Newcomer - Level 1
    2020-09-10

    I'm having a problem with my drum kit it is a xd8usb behringer the kick pedal is making a humming noise even when i unplug from the kick still makes the noise when you touch it with hand probobly the control box?

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    • kalkisb
      Nigel67 Hi, can you go to the support tab at the top of the page and send in a service ticket where we will be able to help you further. I think that we will need to get your kit in for repair. Many thanks
      • September 10, 2020
  • Bortch
    Newcomer - Level 1
    2020-09-10

    Hello,

    Thank you for your hard work.

    On the TR-606, when in "Write Pattern" mode, it is possible to erase the notes of the selected instrument by holding down the "Clear" button while the sequencer is playing.

    This feature is very useful to modify in real time the composed patterns.

    Is this behavior expected on the RD-6?

    Thank you,

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    • Bortch
      NicJonesMT Hi Bortch.
      I have just checked witht he development team and been told that this feature is standard on the RD-6.
      • September 11, 2020
      • Clear Button on RD-6 compared with TR-606
        Bortch Hello Nic,

        Thank you for your response.

        Is it to be understood that this is planned in a future version or should it already work? In the latter case, there must be a bug, because it doesn't work at the moment.
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        • September 11, 2020
      • Clear Button on RD-6 compared with TR-606
        NicJonesMT Hi Bortch. I have been told by the development team it is as Standard.

        If possible could you open a Technical support ticket and provide a short video of exactlyhow you have the RD6 setup and how it is behaving.
        • September 17, 2020
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