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  • New
    Contributor - Level 2

    First off, I love this thing.  It works pretty good considering all it does.  I only really use it for harmony vocals, and once you set the vocal level and guitar level input to a not-too-hot level, it seems to work pretty good...that is if you sing your note close to pitch. 

    Anyway, I have mine set up for "Favorites" so when I step thru programs (up & down) it only scrolls thru the patches I've created and stored as "Favorites".  Just about at every gig - at some point during the gig - it switches to "All Presets" mode.  That is, I'll scroll up or down and it's going in sequence thru all the patches.  

    Any ideas why this is changing on it's own?  There's no internal battery that I know of.  I did have to clean off the SD card contacts when I first got the Voicelive3 so I could get it to work.  Perhaps there's an issue with the SD card again?


    0 20
    • RayRoberts
      PedroRodrigues Hi RayRoberts, thank you for your post, please ponder that when you have found a Genre you would like to explore, you must tap the Genre button again to confirm and exit.
      Pressing any other button – like HOME – to exit Genre selection mode will not select the current Genre.
      Make sure you use the Genre button to exit the menu and confirm your selection.
      The Genre button will be flashing to remind you to press it.
      After selecting a Genre, you will notice that scrolling through Presets gives you fewer options than before.
      Presets are now filtered and only show options contained in your chosen Genre.
      To return to seeing all Presets you gad to Tap the Genre button and use the Mix Knob to change the Genre to “All” and Press Genre again to exit.
      I hope this helps

      Thank you
      • Aug 23
    • RayRoberts
      RayRoberts Yes, I understand (& understood) that's how to set the operating mode. The problem is that it switches back to "All Presets" at some point during a gig or at home or when first powering it on. It's random.

      Here's the steps I take:

      1) Press the "Genre" button.
      2) Use the big knob to scroll to "Favorite" genre.
      3) Press the "Genre" button.

      When I do this, it works. That is, it allows me to step through only the Favorites I've selected.

      The problem is that it only stays in this mode for a seemingly random amount of time.

      During a gig - nearly every gig now - I stomp on the "Preset Up" foot switch to move to a specific Favorite setting for a specific song, and I notice it's scrolling through all the presets in sequential (numerical) order. When this happens I press the "Genre" button and see that it's set to "All Presets". From there I have to go to steps 2 & 3 to fix it.

      I could just rearrange my desired presets into sequential order and forget about using "Favorites", but that's not how it's supposed to work as I understand it. I have a feeling there's no fix for this, and that's what I'll have to eventually do.
      • Aug 23
    • RayRoberts
      PedroRodrigues Hi RayRoberts, thank you for your reply, the process that you have described to access the "Favourite Genre” is correct.
      What I need to point out is how you exit the "Favourite Genre".
      When you are in the Favourite Genre and you press any other button like HOME to exit, the Genre selection mode will not select the current Genre.
      Please make sure you use the Genre button to exit the menu and confirm your selection.
      The Genre button will be flashing to remind you to press it.
      I hope this helps.
      Thank you
      • Aug 23
    • RayRoberts
      RayRoberts ?!? Yes. That's exactly what I do as stated in step 3 in my previous post. ?!? Yes! The Genre button flashes. I see that. Press the Genre button while it's flashing it it saves it. I understand all of that. I don't think you understand what I'm stating as the problem. Am I missing something?!?
      • Aug 23
    • RayRoberts
      PedroRodrigues Hi RayRoberts, please allow me to clarify that I understand what you are stating and what you have mentioned on your description, Probably my explanation what not very clear.
      What you have mentioned on the steps described only refers to accessing the "Favorite Genre” and not exiting the "Favorite Genre”, as you can see on your post below:
      • Aug 23
  • New
    Newcomer - Level 1

    I bought a used mic mechanic and need a power supply.  I have a 12v negative center 1 amp wall wart.  I measured it with no load and it was around 17.5 volts.  I added a resisive load drawing about 100ma and it regulated to around 15v.  Does anyone know how tolerant the helicon device is?  Does it require a tight tolerance on the supply voltage?  I saw myvolts on amazon which is advertised for the mic mechanic and will get it if needed but am not sure it is regulated much better.  Thanks

    0 15
    • mshockey17
      ChrisEdwards1 Hi mshockey17, if it is the original Mic Mechanic you have please ensure the power requirements match the following - 12v DC 400mA with a centre negative polarity. Running the Mic mechanic with a power supply with a higher amperage such as the one you have mentioned is fine as the unit will only draw what is needed.
      If you wish to purchase the recommended power supply this is our PowerPlug12 which can be purchased from any of our Partners.

      If it is the Mic Mechanic 2 please note the power requirements changed for this model and it requires 9V DC 300mA with a centre negative polarity, as with the original Mic Mechanic the recommended power supply can be purchased from any of our partners and it is called the PowerPlug9.

      The below link will redirect you to a list of our international partners:" target="_blank" title="" target="_blank" title="">">">
      • Aug 20
      • Mic mechanic power supply......
        mshockey17 Thanks Chris, i appreciate the reply and the reference link. You provided basic information on the supply on the supply which is nice but know that a typical spec includes a range or tolerance for an analog device which you may not be aware of. Wall supplies are usually not well regulated but still do the job since devices are commonly designed to use a range of input values. I followed the link which includes hundreds of vendors making it unclear which to choose. I followed a couple and after searching helicon there were no hits. I would have expected helicon supply branding but I know some manufacturers partner with supply vendors. I hope this feedback helps from a user perspective. Thanks
        • Aug 22
      • Mic mechanic power supply......
        mshockey17 I did find the supply. thx
        • Aug 22
  • New
    Newcomer - Level 1

    Hey guys

    i just bought a VL3X and I saw a YouTube tutorial on how to use Onsong app with the VL3X using a special adapter through the midi input. Is it only the Onsong app that will work in this way? Looking on the App Store the Onsong app has a very poor rating compared to other apps and you have to pay up front to use it. I really liked the way on the tutorial the guy could flick through his songs on Onsong and the VL3X would move through the numbered presets as he would flick through on his iPad negating the need to touch the pedal to do so. I am new to the VL3X so maybe there's better ways to go about things...

    many thanks 


    0 18
    • fayemcadamy
      PedroRodrigues Hi fayemcadamy, thank you for your post, please ponder that the suggestion I will provide you below is not a official solution but I believe it has worked in numerous occasions so I believe you will find it useful. My suggestions goes to the Linkesoft Songbook.
      The below works successfully when triggering VL3X from Linkesoft Songbook via iRig MIDI2 interface.
      Triggering commands are entered on the Songbook edit page which operates in chord pro hence {} brackets.

      {midi:CC32.# PC#}
      Where CC32 is the bank number and PC is the program preset

      Bank 0 runs from 1 - 128
      Bank 1 runs from 129 - 256
      Bank 2 runs from 257 - 384
      Bank 3 runs from 385 - 513 Note VL3x only has 500 presets

      Also note midi starts at 0 and not 1
      This is important when you want a particular preset. The PC entered needs to be -1 from the preset you want

      Example for preset 1
      {midi:CC32.0 PC0}

      Example for preset 129
      {midi:CC32.1 PC0}

      Example for preset 257
      {midi:CC32.2 PC0}

      Example for preset 385
      {midi:CC32.3 PC0}

      Calculating presets:
      If you want preset 208 on the VL3x
      208 - 129 (which is starting number in the bank 208 falls into) = 79
      So syntax would be {midi:CC32.1 PC79}

      If you want preset 494 on the VL3x
      494 - 385 which is starting number in the bank 385 falls into) = 109
      So syntax would be {midi:CC32.3 PC109}

      It’s worth again noting on the VL3X the preset needs to be active to be selected. If there's nothing on preset 498 then the VL3x does not change when command is sent from the page on songbook you have chosen.

      I hope this helps

      Thank you
      • Aug 24
  • New
    Newcomer - Level 1

    Dear people,

    I have been in possession of a TC Helicon Voice Live Rack for several years now and I am extremely satisfied with it.
    I use the device in live performances and would like to have a second Vocei Live Rack.
    Unfortunately these are no longer made, so I'm looking for a used one.
    Another possibility: what is the best successor to the VLR?
    Can you help me with that?

    0 14
    • JanRIjk
      kiskadar69 1. If you stick with TC-Helicon and the 19" rack format, buy another VoiceLive Rack while you still can. To my knowledge, that is the last 19" rack format device they have. Anyway it's a good idea to buy spare devices.
      2. The VoiceLive Rack has roughly the same capabilities as VoiceLive 2. If you want something more powerful than that, VoiceLive 3 is the way to go, especially if you have an electric guitar.
      • Aug 15
    • JanRIjk

      Thank you for your commend!

      • Aug 16
  • New
    Newcomer - Level 1

    I am using a TC Helicon Voice Live 3 Extreme in my band, and it works great, but since I am a keyboard player and I have it situated on the floor under my keyboards, it is often blocked from my view. So, I am trying to find an iPad app, or some other means, to at least be able to see which patch I am on, which buttons are currently active, and which step I am on in multiple step patch, etc.  I need this because I keep making mistakes in thinking I have engaged a button, when in fact I haven't. It is especially bad in songs where I have different steps in the patch and I suddenly realize that I am on the wrong step. Does anyone have any ideas?

    0 10
    • mrbasinger
      WilliamR Hello, WIlliam from music tribe here. There currently is no such app at the moment. The only app for voice live 3 extreme at this time is voice support 2, which is mainly for updates and preset management. I will pass your suggestion on to our developers.
      • Aug 9
    • mrbasinger
      John-PierreConq You may be able to do this via MIDI with TouchOSC. There is a TouchOSC group on FB where smarter people than me can probably guide you.
      • Aug 10
  • New
    Newcomer - Level 1

    I am at the very beginning stages of setting up this voice box and I cannot adjust the mic control setting. It displays as N/A. According to the manual, there are 4 settings. I was able to adjust settings on the other items but not this one. Thank you. 

    0 16
    • lizcomo
      kiskadar69 Before doing so, set SETUP / Input / Mic Type to "MP-75" (or "MP-76" if you have such a microphone).
      • Aug 7
    • lizcomo
      PedroRodrigues Hi lizcomo, thank you for your post, when you press Setup, the VoiceLive Play enters a menu, which is comprised of 6 pages and controls the general functions of the device.
      Amongst those function you have the Mic Type that allows you to select the type of microphone.
      There are 4 settings:
      DYNAMIC MIC– for dynamic mics (like an SM-58 or OM5)
      CONDENSER MIC – for condenser mics (like a Beta 87A)
      MP-75 MIC - for use with our MP-75 microphone, which has an onboard switch to control various functions of your VoiceLive Play, such as the HIT or LOOP functions. *Mic Control defaults to HIT when MP-75 is selected.
      USB – Digital audio can be passed to the VoiceLive Play via the USB port. You can select USB Left or USB Right, allowing you to send vocals from a DAW, in mono, to the unit.
      It is important to take under account that on Input control you must select Mic Control, that sets the action associated with the Mic-Button.
      There are 4 settings:
      HIT – The mic button controls HIT in any patch that has a HIT function assigned.
      HIT + TALK - Pressing the mic button engages the HIT function. Pressing and HOLDING the mic button engages TALK mode, bypassing all effects. Press again to exit TALK mode.
      PRESET UP – Cycles through the presets, moving forward through the menu.
      LOOP – Activates or De-Activates RECORD/PLAY/O-DUB for Looping. For Looping.
      Once you’ve connected your microphone and selected the Mic Type (Dynamic, Condenser, MP-75), use the Mic Gain Knob to set the input level for your microphone.
      As you increase the level, pay close attention to the LED on the top of the VoiceLive Play. You want the input to light Green.
      It’s OK if the LED sometimes lights Yellow, but it should never turn Red. If it does turn Red, reduce the level. Red means the input is overloading.
      • Aug 9
  • New
    Contributor - Level 2

    Can a backing track on a vl3x be started with a midi command?


    0 17
    • AlanCraigie
      PedroRodrigues Hi AlanCraigie, thnak you for your post, the MIDI implementation in VL3 is essentially the same as the VoiceLive 2…
      There can be up to 500 presets loaded into a VoiceLive 3, and it’s possible to navigate between these presets with an external controller sending MIDI Control Change (“CC”) and Program Change (“PC”) messages. The VoiceLive 3 can receive CC and PC messages via MIDI from sources like keyboards, footswitches, DAWs, and more. For the controlling device to send a MIDI message to VL3 it needs to be using the same MIDI channel as the VL3, typically this is channel 1 but you’re welcome to change it. Also make sure you aren’t misusing the MIDI input filters, and ensure that the MIDI input is set to be either “USB” (for the USB-mini input) or “MIDI Ports” (for the 5-pin MIDI input) depending on how you're connecting. These settings can be changed in VL3’s “Setup” menu, on the “MIDI” tab.

      To change Presets via MIDI, first tell the VL3 which Bank to look in, then tell it which Preset in that Bank you want to change to.
      Bank select: To specify the desired bank, issue an LSB Bank select message (CC#32) with a value of 0-3.
      Preset Select: After specifying the Bank, issue a PC Preset select message with a value of 0-127.
      MSB LSB VL3Bank Program Change (PC) VL3 Preset #
      0 0 0 0-127 1-128
      0 1 1 0-127 129-256
      0 2 2 0-127 257-384
      0 3 3 0-115 385-500

      The internal number associated with a Preset isn’t exactly what you see on the VL3’s screen, they’re actually all off by 1. This is because internally the list of Presets actually starts at an index of 0. This means that 0 = Preset #1, 1 = Preset #2, 2 = Preset #3, etc. It’s like your presets are saved from 0-499 but are displayed as 1-500.
      There are 4 Banks in VL3, and each Bank contains 128 Presets. Therefore the Preset selection number that goes to VL3 needs to be between 1 and 128. So for a Preset above 128, you need to subtract the number of the first Preset in the same Bank to get the MIDI Program Change info.
      The 9-digit message for changing to a preset is in the format of:
      MSB LSB PC#
      Or, you can first send a CC#32 of the Bank you’re looking in, then a PC value of the Preset you want.
      Here are some examples:
      Preset #5 would be: 5 - 1 = 4
      000 000 004
      or CC#32 value 0, then PC 4
      Preset #100 would be: 100 - 1 = 99
      000 000 099
      or CC#32 value 0, then PC 99
      Preset #208 would be: 208 - 129 = 79 (because Preset #208 is in Bank 1, which starts at Preset #129)
      000 001 079
      or CC#32 value 1, then PC 79
      Preset 259 would be: 259 - 257 = 2
      000 002 002
      or CC#32 value 2, then PC 2
      Preset 322 would be: 322 - 257 = 65
      000 002 065
      or CC#32 value 2, then PC 65
      Preset 491 would be: 491 - 385 = 106
      000 003 106
      or CC#32 value 3, then PC 106
      Preset 500 would be: 500 - 385 = 115
      000 003 115
      or CC#32 value 3, then PC 115

      When you try to address a Preset that does not exist (either an empty spot or one outside the 1-500 range), there is no built-in warning system, VL3 just won’t do anything. So if you can see the “MIDI” indication on the VL3 appearing when you send commands, but are not getting the Preset to change, ensure you’re not referencing an empty or non-existent Preset location.

      If that all seems too complicated for you, consider using Steps instead of Presets. Steps are essentially Presets within a Preset, and you can have up to 10 Steps all in the same Preset. If your current Preset contains the Steps you’ll be using, it just takes a single CC message to choose your Step…
      CC 115 = Step
      Value represents Step Number, i.e. 1 = Step 1, 2 = Step 2, etc.
      So sending a CC#115 with a value of 2 will take you to the second Step in your current Preset.

      • Aug 9
  • New
    Newcomer - Level 1

    My mic looper is missing the first beat (if I beat box) as if the switch is set to start recording on the up beat. This isn't an issue I have had with other loopers so I know it's not my technique.

    The recording seems to catch just the second half of the note.

    Any advice???

    0 17
    • Ryancg
      PedroRodrigues Hi Ryancg, thank you for your post, it is important that you take under account that the pedal was not designed for beatbox and therefore when it comes to record this type of signal the loop may not operate as standard.
      Nevertheless, you should first confirm that you are using the correct PSU for your pedal that must be a Positive Centre Negative PSU that offers 9V DC so you can correctly perform the Factory Reset.
      When the Factory reset is concluded please proceed and perform a Firmware update.
      To perform a factory reset you must, press and hold the LOOP button for 13 seconds. When the LOOP LED flashes orange and the red LED turns on and off, the reset is complete.

      To performing a firmware update on the unit.

      To update the Ditto Looper on a PC:

      Download the Ditto Looper updater by following the link below:

      Connect your Ditto Looper to your computer via the USB mini b cable.
      Set your Ditto Looper to boot mode by inserting the power cable while holding down the footswitch. The LED will turn green to indicate it is in boot mode and ready for the software update. Then, open the updater that you downloaded in step 1.
      In the Output Device drop-down menu, select Ditto Boot. (Note: on Win XP, it will be listed as USB audio device) After this, click the green update button to start the update.
      When the progress bar reaches 100%, the LED on the pedal will change. The Ditto will reboot automatically once the update is complete. Do not disconnect the USB cable while the update is in progress.

      To update the Ditto Looper on a Mac:

      Download the Ditto Looper updater.
      Connect your Ditto Looper to your computer via the USB mini b cable.
      Set your Ditto Looper to boot mode by inserting the power cable while holding down the footswitch. The LED will turn green to indicate it is in boot mode and ready for the software update. Then, open the updater that you downloaded in step 1.
      Drag the DittoLooperSwUpdater application to your desktop and double click the icon to start the update.
      In the Output Device drop-down menu, select Ditto Boot and press the green update button to continue with the update.
      When the progress bar reaches 100%, the LED on the pedal will change. The Ditto will reboot automatically once the update is complete. Do not disconnect the USB cable while the update is in progress.

      I hope this helps

      Thank you
      • Aug 4
  • New
    Newcomer - Level 1


    When I use the HIT button on the Distorted Vox setting my voice is quieter than without. Is there a way to increase the volume when using the HIT button? Thanks!

    0 7
    • pennyeachus
      PedroRodrigues Hi pennyeachus, please ponder that HIT/TALK in normal operation, this button acts as a HIT button, it activates, a new effect or effects will be added to the current patch, being perfect for adding effects like
      Harmony to a chorus section of a song, or even to a single line or word.
      When you press and HOLD the HIT/TALK button, the VoiceLive Play enters TALK mode.
      All effect output is muted and the mic input is passed directly to the output. It is also important to check the Level on the effect, by pressing the right-upper soft button to select this parameter and use the control knob to adjust the level. 0dB is the maximum volume for the effect. I hope this helps Thank you
      • Jul 29
    • pennyeachus

      Thank you!!!

      • Jul 30
  • New
    Contributor - Level 2

    I want to be able to use a Bluetooth receiver via USB or Aux port to connect my phone to play music during breaks through a VoiceLive3 Xtereme. It appears I can do either. Is one way better or more preferred than the other?



    BTW whoever at TC-Helicon chose these categories is out of their mind. This question fits none and these fields should NOT be required to post. This is ridiculous and serves no purpose escpecially when it is not properly categorizing. 

    0 6
    • JPGarmon
      WilliamR Hello, The USB in on the voice live is designed for use with thumb drive storage. However, a Bluetooth receiver into the aux port would work just fine.
      • Jul 28
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