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294,133 members
177,203 posts
  • New
    edalku1
    Newcomer - Level 1
    2021-01-07

    Kdx 15

    0 92
    • edalku1
      Nigel67 Hi Edgar, I am really sorry, but I do not recognise this unit. Can you send me a link to the page and then I will get you the relevant information. many thanks
      • January 10, 2021
  • New
    sunsurf
    Newcomer - Level 1
    2021-01-05

    Hi folks!

    Do you see any problem arising if I replace the tubes in my EQP-KT by 2x 12AX7 ?

     

    regards

    Michael

    0 237
    • sunsurf
      DavidKnighton Hello Michael,
      The EQP-KT uses a combination of 12AX7, 12AX7A, and 12AU7 vacuum tubes. I would recommend ONLY replacing each of the tubes with the exact model type. Otherwise you run the risk of faulty operation and potential voided warranty should an incorrect tube cause damage to the other components.
      • January 5, 2021
      • Tube replacement EQP-KT with 2x 12AX7
        sunsurf Thanks for the fast response. I am aware of these formal regulations concerning potential damage or warranty. So the point is that using two 12AX7 will definitely lead to a damage in circuitry or is there a risk of damage?
        • January 5, 2021
      • Tube replacement EQP-KT with 2x 12AX7
        DavidKnighton I cannot give you a straight answer on that, as I am not well versed in vacuum tube technology. I would say at the very least there is a risk of damage, so probably in your best interest to stick with the model of tubes the manufacturer has selected.
        • January 6, 2021
  • New
    peterashley
    Newcomer - Level 1
    2020-12-14

    Hi has anyone tested a dm8000 with a barco clickshare cx50?

     

    0 157
    • peterashley
      PedroRodrigues Hi Peter, please be aware that we advise the implementation of the DM8000 must be done via the physical connections available on the unit. Effectively we have never tested the unit with that wireless solution but we do not advise any other implementation other than the one present on the manual for this unit. Thank you
      • January 13, 2021
  • New
    willowsam1
    Newcomer - Level 1
    2020-11-01

    Hi folks.

    Is the KT-2A going to be available again? I'm keen to have one, but if not I will look at other options. Thanks.

    0 90
    • willowsam1
      john0121 Unfortunately as we do not directly sell products to end users we are unable to provide any information on pricing and availability of products. You will need to instead directly contact one of our resellers/partners and they will be able to advise you further. You can find the details of our international retailers/partners at the following link:

      https://klarkteknik.com/buy.html
      • November 1, 2020
  • MikeMicMNR
    Newcomer - Level 1
    2020-09-28

    I purchased the 76-kt a few months ago. It's completely unusable due to the loud audio hiss. I was going to literally throw it away but then I thought of contacting you guys for help. I did create a ticket for technical support about a week ago but have yet to receive any reply whatsoever. The unit I have is completely useless. I mean just turning it on creates the most awful audio hiss. The higher the output, the worse the noise gets. I've tried everything from feeding it a hot input to avoid turning up the output level, to going through a gate to supress the noise but nothing seems to help at all because the hiss is very loud and can be heard behind the vocals or whatever I'm trying to compress. Any help?

     

    Thanks in advance. 

    read more...
    0 335
    • MikeMicMNR
      Nigel67 Hi Miguel. This is definitely not right and we need to get your unit in for repair. What was the ticket number for the case you submitted and I will check where it is in the queue. I am surprised that nobody answered it as we do normally clear the queues within 24 hours. Let me know the case number and we can go from there.
      • September 27, 2020
      • 76-KT (audio hiss)
        MikeMicMNR Thank you in advance Mr. Turner. This was the ticket number I was given: Ticket Number: CAS-141048-L2V5F9
        • 1
        • ·
        • September 27, 2020
      • 76-KT (audio hiss)
        Nigel67 Hi Miguel. I have found your case. I have asked the guys in Vegas to take a look at it when they get in and reply to you.
        • September 28, 2020
    • MikeMicMNR
      kherje Yes i have almost the same problem, but when i run a hot signal in, i get really good results, but the output has to be all the way down, if i go past 48 on the output, the hiss gets louder and louder, rediciously loud if you push it, no matter what the input level is, Even with no input connected so basically: you cant touch the output knob without it hetting really noisy, I guess i should return it? Other than that: tried it on bass, and the sound i Get with hot input is just midblowing, if it wasnt for the output problem this would be one of my favorite studio devices
      • November 13, 2021
    • MikeMicMNR
      whestworld

      Hi. I have read on the web that there is a modification/ change to R49 on the main audio board for the KT76/ KT1176. I have 4 all of which are noise at 18. Can support/ service please tell us the resistor value update for R49? Thank you.

      • Mar 18
    • MikeMicMNR
      Telemadness1

      • Jun 15
    • MikeMicMNR
      Telemadness1

      I have the same MASSIVE hiss from several brand new 76KT right out of the box. Totally unusable. Music Tribe have not answered any of my "Care Tickets" or questions about the defect, and there seems to be no info online about the cause or fix. There ARE lots of reports of Hiss laden 76KT's along with glowing reports about 76KT's that are working perfectly with NO hiss. The replacement units that I received from Sweetwater had exacatly the same massive HISS. Seems like there is no QC or final checkout whatsoever at the factory ! Really don't know how to resolve this and without changing to another (more exxpensive) brand. What a shame. Klark Teknik has been a reliable and prestigeous name for a long time.

      • Jun 15
  • watchmanso
    Newcomer - Level 1
    2020-09-22

    Hi, can I use the Klark Teknik DN9652 to convert a Dante signal into an AES50 signal? 

    Currently, I am hoping to replace our Behringer X32 board with a Yamaha TF5. Unfortunately, our X32 is connected to a Klark Teknik Dm8000 DSP which has an AES50 card, and the DSP is locked with a password. We wish that we could convert a Dante signal into an AES50 signal so that we won't have to mess with the DSP programming. Is this possible? 

    Thanks.

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    0 101
  • AlexNL
    Contributor - Level 1
    2020-07-13
    Hi, Anyone experiencing loss of subscriptions after powering down the DN9650? regards, Alex
    0 105
    • AlexNL
      AlexNL powering down = power down -> next day -> power up :)
      • July 13, 2020
      • DN9650
        Nigel67 Hi Alex, sorry but I do no know what you mean by subscriptions. Could you give me a little more information please. Many thanks
        • July 13, 2020
    • AlexNL
      AlexNL subscriptions is Dante terminology (i think). This is like 'patching' within the PRO series.
      • July 17, 2020
      • DN9650
        AlexNL I am unsure where this is stored, I assume the KT-DANTE card inside the 9650 stores this 'patch'.
        • July 17, 2020
    • AlexNL
      Nigel67 As far as I know, the dante device only stores a list of the device name/channel name of each of its receive subscriptions. The actual patching is on the computer. You would have to ask Dante to confirm this.
      • July 17, 2020
  • RGWINEDWARDS
    Newcomer - Level 1
    2020-07-10
    Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]
    read more...
    0 185
    • RGWINEDWARDS
      Paul_Vannatto I read in another thread that they have switched over to new servers for all of their websites and have run into some glitches. Yesterday I tried to get a file from the Turbosound iQ site and got the same error, unfortunately.
      • July 10, 2020
      • DM8000 firmware download not working
        RGWINEDWARDS Just heard the server change was 2 weeks ago!. My rep was just on a nationwide rep call and NO ONE in US has access to firmware at the moment. AND the Europe offices don't seem to answer any calls or support emails. I won't be using this product again.
        • July 13, 2020
      • DM8000 firmware download not working
        DavidBradshaw I just sent you a couple of emails with the firmware (and DM Designer software) attached
        • 2
        • ·
        • July 13, 2020
  • AlexNL
    Contributor - Level 1
    2020-07-07
    Hi, Anyone using the DN735 solid state recorder. I can buy one but i am curious if it can operate without a timecode, just as a simple sample? Plz let me know. regards, Alex
    0 174
    • AlexNL
      Nigel67 Hi Alex, I am unable to get on to our server at the moment to access the operators manual. As soon as I can(hopefully in the morning) I will get an answer to you.
      • July 8, 2020
  • NujCGallo
    Newcomer - Level 1
    2020-07-03
    Hello.can anny body help me about my DN360. I can hardly hear the audio out when tried use last week. If the DN360 is off there is a audio coming out possibly its because bypassing signal trough relay.but if i switch on then the audio is hardly to hear.
    read more...
    0 193
    • NujCGallo
      Nigel67 Hi NujCGallo. Is this a brand new DN360 that you have just purchased. if so, then it is possibly because you have wired your cables up unbalanced as Pin 2 Hot, whereas the DN360 is Pin 3 Hot. if this is not the case and you have had it working previously, then there are a number of possibilities such as power supply or relays. It will probably be best for you to submit a Support ticket using the Support tab at the top of the page.
      • July 3, 2020
      • Klark teknik DN360
        NujCGallo Hello Turner.! You are correct the the hot is pin 3. I have another question about dn360 wich is correct in the input signal is pin 2 hot or pin 3 hot also.? Thank you for the help.
        • August 12, 2020
    • NujCGallo
      NujCGallo Thank you for the help i wil try to submit support ticket.
      • July 3, 2020
    • NujCGallo
      NujCGallo anyone recognize this unit if this is clone by china or original but made in china.?
      • August 7, 2020
      • Klark teknik DN360
        Nigel67 Its very hard to identify clones these days. From the looks of it though, this is one of our units manufactured in our factory in China
        • August 24, 2020
      • Klark teknik DN360
        Nigel67 The SQ1 graphic in pin2 hot unlike the DN360 you were originally asking about which is Pin 3.
        • August 24, 2020
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