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250,560 members
127,735 posts
  • New
    planblue
    Newcomer - Level 1
    2021-06-25

    After replacing the backup battery on the M5000 Digital Audio Mainframe the error message is "serial number mismatch".

    The FAQs on tc-electronic.com says, to raise a ticket in THIS support forum!?

    How can I get an re-activation code like the years before?

    Thanks
    Michael Feller

     

    read more...
    0 52
  • New
    ScottyIrving
    Newcomer - Level 1
    2021-06-22

    Hi. I purchased this several years ago from a dealer other than ordering from TC directly. The device is only blinking at me. I wanted to contact you before contacting anyone else. Thank you!

    0 57
    • ScottyIrving
      WilliamR Hello, William from musictribe here. Please click on the support tab above to submit a support ticket and a specialist will get in touch with you asap.
      • Jun 22
    • ScottyIrving
      ScottyIrving

      Thank you!

      • Jun 22
    • ScottyIrving
      ScottyIrving

      PROBLEM. The back of my device does not look like the picture of the one in the description. Mine has a blank silver sticker where the serial number used to be???

      • Jun 22
  • New
    Ivancalletoledo
    Newcomer - Level 1
    2021-06-16

    Hello.

    My name is Ivan and i want tot know if you guys sell electronic parts for nova systema pedal of TC electronic.

    This pedalborad have some years and i tried to fix a knob but i damage the electronic card where are the knobs for Edit A, B, C, D.

    So can you sell me only the electronic card of those knobs? i already check the pedal inside and notice that its just to replace the old card for the new one.

    I will wait for your response.

    Regards

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    0 47
  • New
    Billious
    Contributor - Level 2
    2021-06-05

    Can I put a loop pedal after the g major 2 in the fx loop or any any other pedal for that matter? 

    0 76
    • Billious
      NicJonesMT Hi Billious.
      I've never personally tried this, however I would say you would be better off using your Looper infront of the amp rather than in the FX Loop.
      At the end of the day though it is completely up to you, and there is no harm in experimenting. There is no right or wrong answer, as long as you achieve the effect and sound that you want, then you are good to go :)
      • Jun 6
  • New
    Rokinrandy
    Newcomer - Level 1
    2021-06-04

    I have a defective reverb hall of fame pedal I haven't even used it other than a good test run.     I bought it for 160 a couple years ago and decided to try it out tonight.   Wow does sitting in a box in a dry air conditioned house mess pedals up?. Nothing but hiss and totally unusable.  I'm looking for customer support so I can send it in . Or am I too used to mxr and people like that to be asking?.  Am I out of a pedal. ??    Or can this be done. I have a bad feeling as I don't usually register online at groups and forums.    
     I've already isolated it to the pedal so all I know to do is contact help.  And this is where it lead me. Geesh I even had to register for this.   Ok I'm out.  Peace 

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    0 77
    • Rokinrandy
      Dale_M Hi there sorry to hear of this issue, it is often best practice to check items work on receiving them, if this had been the case it would have been treated as a DOA and most likely swapped out for you. The only thing we can suggest now is to find the proof of purchase invoice and send it in as a technical ticket via the support tab above so we can check the warranty for you. I hope this helps.
      • Jun 4
    • Rokinrandy
      Rokinrandy

      It worked fine. I’ll just stick to mxr. Well I got it right before they released their verb. And right before hof2. There’s no reason a pedal that was working should just hiss after being taken care of. I just talked to a friend and his works but noisey. You live and you learn. Thanks.

      • Jun 4
    • Rokinrandy
      Rokinrandy

      I mean I’ve had mxr switches quit turning off the unit 3 years after I bought em and they just say send them in. The zw44 the micro boost . Guess I’m just spoiled. But I know what to do. Thanks.

      • Jun 4
    • Rokinrandy
      Rokinrandy

      Heck always test gear by the way. And keep the receipts. But I should’ve known how flimsy and light it was that day. The switch and all felt like ehhh. I should’ve listened to my gut. So my bad you live and you learn. Atleast that’s the only time that has happened to me. Good thing I do mostly mxr and keely ,solid gold and boss. Could be worse.

      • Jun 4
  • New
    Fred9002
    Newcomer - Level 1
    2021-06-03

    I have buy a beautiful used G-System an I feel very happy.

    In order to make the most of the possibilities offered by this system, I'm trying to update the old version of the firmware (V 1.02) to a  V3.0 and then to the V4.02 next.

    Unfortunately, when I connect the G-System to my PC with the USB cable, the system is not recognized:

    "device not found".

    How can I solve this problem?

    Thank you in advance for your reply

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    0 51
  • New
    No1gaffer
    Newcomer - Level 1
    2021-06-01

    Hi is there any way that it is possible to use two mods at the same time i.e chorrua & flange with the Nova system

    0 41
  • New
    AndreOhYeah69
    Newcomer - Level 1
    2021-06-01

    I feel like I should have one more drive on my sound. All 4 loops and inserts are taken. Can I add another pedal and loop it with JHS Switchback (which can be controlled by a remote switch) and use the amp channel selection to predetermine which one I want?

    Thanks

    Andre 

    read more...
    0 52
  • New
    DiparasenceDps
    Newcomer - Level 1
    2021-05-29

    hi somthing so funny ....i buy this m350 but when i need to conect it to pc i need some serial number !!!!  realy i call this idiot company like tc ...why i need to pay other software developer when i buy such a product from tc.elec .... this is so complication just for you people to make dirty money .

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    0 70
    • DiparasenceDps
      NicJonesMT Hi DiparasenceDps.
      Could you please confirm exactly what is happening with your M350 and we can then try to help you.
      If you haven't done so already it may be worth hitting Support at the top of the page and submitting a tech support ticket. We can then look into this issue and advise you further.
      • May 30
  • New
    kojopino
    Newcomer - Level 1
    2021-05-28

    Bought MD4 HD Native since 6 hours ago and have received no software license. No confirmation Email. nothing in my spam. This purchase was to finish a project. I am now stock. This is a horrible experience. Please can you sort it out for me.

    Kind regards,

     

    Michael

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    0 45
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