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249,980 members
127,076 posts
  • New
    arseny
    Newcomer - Level 1
    2021-01-20

    Hi friends

    Just received a Powecore X8, I bought recently. Unfortunately I can not turn it on.

    I've tried it  also with other power cables from my other PoCos, but  there is no blue light on the device and nothing appears in the PoCo software panel.

    Was the unit maybe damaged during the transport? I know these are old devices and there is no support, but anyway, is there a TC service in Switzerland? Maybe they still can repair it, if it is something small? Or may I open it and compare if all the wires are looking the same as in my other X8?

     

    Thanks!

    read more...
    0 93
    • arseny
      Nigel67 Hi Arseny. Unfortunately we do not have a Service Centre in Switzerland. Please see this link to find our closest one to you https://www.tcelectronic.com/buy.html?type=POS. Or you could try contacting our two local partners (https://www.tcelectronic.com/buy.html?isoCode=CH&type=STORE) and see if they have their own repair shop or know of someone in Switzerland who could take a look at your unit. The issue does look power supply related if the power LED isn't illuminating. Maybe a normal electronics repair shop may be able to take a look at the unit and advise further. Hope this helps.
      • Jan 20
      • Powecore X8 not giving sign of life
        arseny Dear Nigel, many thanks for your quick feedback! Gonna check it with a local electronics repair shop. If they can't help, I'd send it to Germany (closest to me).
        • Jan 21
  • New
    abaumann
    Newcomer - Level 2
    2021-01-19

    Hi,

     

    I noticed that you can toggle effects on and off with CC, where about 50% and below is off, and 50% and above is on - I'm wondering if you plan to add support to control the Mash factor on a footswitch via CC?  You can control 3 of the hot knobz, but you can't take advantage of all that mash has to offer. 

    Also, each effect has complex ability to route mash to controls (setting breakpoints and amounts of multiple parameters, etc) - but hot knobz affect an entire parameter from min to max - do you plan to add support for more complex routing of CC to parameters?  

    read more...
    0 60
  • New
    abaumann
    Newcomer - Level 2
    2021-01-19

    Any plans to add the ability to do a dry/wet blend with the fx loop send?  This would be very helpful for distortions in the fx loop for synths/basses, as well as deal with the fact that it's a mono send/return from a stereo input (you could mix in dry stereo to a wet mono).  

     

    Also, I know it's not a toneprint pedal, but any plans to add a parametric eq as an effects slot?

    read more...
    0 69
    • abaumann
      WilliamR Hello Abaumann, This suggestion has been added to our list for consideration.
      • Jan 19
    • abaumann
      abaumann Thank you! While you are sending over requests about the fx loop - I'd like to throw in that some additional features I'd love to see for that is:
      * a cross over for the send/dry, similar to something like this https://reverb.com/item/31807939-byte-heaven-sc-1-singlecross-crossover-pedal - for example send the highs out to an overdrive and have the ability to mix in the dry lows
      * phase switch on the send/return

      Thanks!
      • Jan 20
  • New
    technotrash
    Newcomer - Level 1
    2021-01-15

    Need input POT for TC Electronic MX300.  Knob sheared off during transport.  Thank you.

    0 36
    • technotrash
      WilliamR Hello, William from Music Tribe here. Please contact us by submitting a Care Ticket. Click on the Support link at the top of this page. On the Support page, scroll down to the bottom and click on parts to get started.
      • Jan 15
  • New
    gibber10
    Newcomer - Level 1
    2021-01-14

    Hi, 

    Can anyone tell me if my Flashback 2 is faulty? Is it possible it was messed up with the editor before I got it? It was purchased new.  See the video for the demo, the subdivision switch doesn't work how I've seen in demos and the 2290 modes does nothing in quarter note mode. 

    https://youtu.be/Jj6OgGTUI5Y

    Cheers

    Matt

    read more...
    1 45
  • New
    Busheyt89
    Newcomer - Level 1
    2021-01-14

    Hello,

       I want to get a Flashback 2, but I want to first make sure that I can use an Expression Knob pedal with it to adjust the mix and feedback of the delay.   I was planning on using a SaturnWorks: "Micro Expression knob" pedal.  Will this work with a standard Flashback 2 and does it require A TRS to TRS cable or a TS to TS.  

    thanks,  Travis 

    read more...
    0 66
    • Busheyt89
      PedroRodrigues Hi, Busheyt89,please be aware that this unit allows 2 x 1/4" TS, unbalanced, mono cables, also note that the knob assignments on your TC Electronic pedal are the default assignments. Using the TonePrint editor, you can rewire all knobs, so they control one or several parameters of your choice. For more information, see the TonePrint editor manual.
      DELAY knob – Use this knob to adjust the time of the delay. Most delay types have a range of 20 ms to 7000 ms (7 seconds!).
      SUBDIVISION switch – This switch determines the note intervals that the delay repetitions are based on. The options are quarter note, dotted eighth, and quarter note plus dotted eighth.
      FEEDBACK knob – Use the Feedback knob to determine the number of delay repeats.
      MASH LED - This will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      LEVEL knob – This knob adjusts the volume level of the delay repeats. The direct, unprocessed signal is always passed through at the original (unity) level. The Level knob only controls how prominently the delay repeats are mixed with the dry signal.
      Delay type selector – Select the type of delay or TonePrint with this knob.
      Please follow the link below to access a more detailed information about this unit:
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR

      Thank you
      • Jan 14
      • Flashback 2 Expression knob pedal
        Busheyt89 Ok..... I’m aware of the function of the existing knobs on the pedal. That was not my question at all... I’m trying to find out how I can use an external expression knob (like this one below) to adjust the mix and feedback of the repeats for the TC Electronic Flashback 2 with my foot. I don’t want to bend down in the middle of a song to adjust the tiny knobs on the pedal. The manual mentions that you can plug an expression pedal into the “Stereo ln” on the pedal. I just need to confirm if I can use the expression pedal to adjust the mix and feedback and if it requires a TRS to TRS or a TS to TS.

        Thank you,
        • Jan 14
    • Busheyt89
      TC-Marcus Hey there!

      From page 6 of the Flashback 2 manual it's clearly stated that you can control tap tempo through an external footswitch. There is no mention of external knobs and thus, it is not supported.

      You can read the full manual here
      https://www.tcelectronic.com/product.html?modelCode=P0CKR under"Documentation"

      You can, however just place a rubber cover on the knobs you want to control. Wouldn't that give you the result you are after ?
      • Jan 14
    • Busheyt89
      Busheyt89 That’s a good idea, do you know of a rubber knob cover that will fit on the TC Electronic FlashBack 2 style knobs??
      • Jan 14
  • New
    TommiTurkulainen
    Newcomer - Level 1
    2021-01-10

    Hi,

     

    Is there anyway to make it work? I´ve been trying to install the latest driver from the website, but it does not show under system preferences/audio. Any ideas?

    0 109
    • TommiTurkulainen
      Nigel67 Hi Tommi, I am afraid that support for Desktop Konnekt 6 stopped a number of years ago. I will send you the last drivers that were released by We Transfer, however I do not think that these will work. Sorry
      • Jan 10
      • Desktop konnekt 6 with Mac OS X Mojave?
        dansavidge Hi Nigel, not sure if this is the right place to ask, but I have the Konnekt 6, and have it linked to Macbook via the headphone port on my laptop, going into the big jack input on the back of the konnekt 6. I am experiencing some distortion, and wonder if there is a better way to connect the konnekt 6 to the mac. Thanks in advance. Dan
        • Jan 30
      • Desktop konnekt 6 with Mac OS X Mojave?
        Nigel67 For stereo, you will need to go into both jacks. You will need a TRS mini jack Y split cable to 2 x TS jacks. You are probably plugging a stereo jack (TRS) into the one 1/4" input, so grounding the right output from your macbook, probably causing all sorts of issues. Something like this is what you require but of a reasonable quality https://www.amazon.co.uk/Tisino-Stereo-Y-Splitter-Cable-Breakout/dp/B07K583KLR You will then need to adjust the output gain from you macbook so that it is not overloading the input of your Konnekt 6. Hope this helps
        • Feb 1
    • TommiTurkulainen
      TommiTurkulainen Hi Nigel, thanks for the answer. It's funny because it did work earlier on Mojave, but I upgraded my hard drive (bigger SSD) and after that I can't make it work.
      • Jan 11
      • Desktop konnekt 6 with Mac OS X Mojave?
        Nigel67 I have just sent the latest drivers via We Transfer. You should get an e-mail shortly. That is very strange it worked on a smaller hard drive. Did you copy all the data from one drive to another or have you re-installed all the software again. If the data was just copied across, maybe you need to make a clean install. If you re-installed everything again, maybe it was the order in which you installed the software or you didn't have the base unit connected? Sorry, but I do not know the answer to this one.
        • Jan 11
      • Desktop konnekt 6 with Mac OS X Mojave?
        dansavidge HI Nigel, not sure if this is the right place to ask, but I have the Konnekt 6, and have it linked to Macbook via the headphone port on my laptop, going into the big jack input on the back of the konnekt 6. I am experiencing some distortion, and wonder if there is a better way to connect the konnekt 6 to the mac. Thanks in advance. Dan
        • Jan 30
    • TommiTurkulainen
      TommiTurkulainen Thanks, I had no luck with the driver. Well, I just acquired a new interface: Focusrite Scarlett 2i2. Second hand 50 €.
      • Jan 11
  • New
    ToneBro
    Newcomer - Level 1
    2021-01-09

    So I just received my new PlethoraX5 and was super stoked to give it a shot. The thing sounds great, but I ran into a huge issue: the first preset channel doesn't seem to work. It's permanently switched on so I can't turn it off and that also means that I cannot select it to edit the settings. Not sure what is going on and was wondering if anyone else had this problem? Thanks.

    read more...
    0 50
    • ToneBro
      StaceyBaum Hi Eli have you updated the Plethora with the latest firmware?
      • Jan 9
      • New PlethoraX5 not properly functioning
        ToneBro Hey Stacey. Yep, it’s been updated. Not really sure what to do at this point.
        • Jan 9
      • New PlethoraX5 not properly functioning
        StaceyBaum Someone from TC will probably contact you via this thread or you contact TC Support by submitting a Care Ticket. Click on the Support link at the top of the webpage. On the Support page, go down to the bottom and click on Technical Support.
        • Jan 9
      • New PlethoraX5 not properly functioning
        ToneBro Great. I sent in a ticket too, so I’m banking on TC reaching out. I appreciate the help!
        • 1
        • ·
        • Jan 9
    • ToneBro
      TC-Mike Hi ToneBro , sorry to hear this . this sounds like a potentially defective foot switch. :-( Please get in touch with our CARE team by creating a ticket. They'll advice you on how to proceed and have your product fixed/ exchanged under warranty...
      -Does the slot 1 foot switch "feels" any different compared to the others ? (
      -Can you confirm that the MASH function of Foot switch 1 is still working and that when you apply pressure the MASH LED in slot 1 display is changing according to the pressure applied via your foot?
      • Jan 11
      • New PlethoraX5 not properly functioning
        ToneBro Hi Mike. Thanks for replying! I’ve sent in a ticket describing what’s happening and now I’m just waiting to a response. As far as your questions go: 1. It doesn’t feel any different compared to the others. 2. The “mash” function doesn’t work, so no display changing whatsoever when using my foot.
        • Jan 11
  • New
    CyDia
    Contributor - Level 1
    2021-01-08

    Hi!

    I am trying in vain to customize a preset on my Brainwaves.

    Edit for lisibility:

    How can I edit the Wet Levels of the pitch shifter?
    Assigning them to a knob or to the Mash button won't "ungrey" them.





    Original message
    Here are my 2 problems :
    1. Basically, I'm taking Preset 2 if I remember well (2 voices pitch shifter) and would like to cut off one of the 2 voices when pressing the Mash button.
    2. I also would like to edit the level of each voice separately.

    1. I assigned a Mash function to "Pitch 1- Wet level", set it at the top as default and drop to 0 when engaging the switch.
    The thing is: it doesn't do anything…
    I tried different setups, I can't hear the slightest difference.

    2. I can't just edit each voice level as the counters are greyed out, even when de-assigning the Mash button.

    Any idea on how to do that?

    Thanks!

    read more...
    0 61
    • CyDia
      PedroRodrigues Hi, CyDia please be aware that effectively the BRAINWAVES is a dual-voice pitch shifter, the pedal offers slight detune as well as semitone shifts and one or two octaves up or down. The MASH functionality allows classic whammy style octave shifts as well as bidirectional dual-voice shifting on the fly, allowing expression control for some very warped and previous unachievable sounds.
      The 3 TonePrint slots allow you to download custom presets created by world-class artists or craft your own presets using the free TonePrint app.
      Please consider that the FX TYPE knob, select between the 4 pitch effects and TonePrint 1-3 with this knob. See chapter 4.5 for effect descriptions.
      The MASH LED,this will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      The UP/DOWN switches will select whether the associated Voice knob will shift the pitch up or down.
      The VOICE 1/2 knobs will determine the number of semitones each voice is pitch-shifted
      Please note setting both Voice knobs to the ‘Off ‘position will cause the signal to be muted when the pedal is engaged.
      On the case of the MIX knob, it adjusts the balance between the dry and pitch-shifted signal.
      • Jan 12
    • CyDia
      CyDia Hi Pedro!

      Thanks for your copy'n'paste but it unfortunately does not answer my question.

      Let me rephrase.
      I want to edit a toneprint :
      • 2 voices pitch shifter
      • Set the volume of each voice separately

      Problem: Pitch 1 and pitch 2 wet levels are greyed out, cannot edit them.
      Assigning them to Mash won't change anything either.

      Thanks!
      • Jan 12
      • Brainwaves Mash+pitch wet level
        PedroRodrigues Hi, CyDia effectively the information above is also available on the manual, as this is a good starting point for any matter. In regard of what you just mentioned , please consider that both voice knobs must always be active in this setting as long as the pedal is engaged and ‘Off’ is not selected, you can set one Voice as a harmony, with Mix ~50% or as a total pitch shift ,Mix fully wet, or set 2 Voices that are always present.
        This can be used to simulate a capo by shifting up a few notes, or detune to play songs in flat or drop tunings, the MASH function will work as a pitch bend up to 3 semitones. Can you please confirm that you are using the latest version of toneprint App. I hope this helps
        • Jan 12
      • Brainwaves Mash+pitch wet level
        CyDia Hi Pedro,

        Thanks you for your reply. I am using version 4.3.0.0.

        What I'd like to do :
        • 2 voices pitch shifter
        • One octave up, volume 50%
        • One octave down, volume 100%

        Problem is here : Wet level for both voices cannot be edited. As you can see, it's greyed out.
        Even when I set the mash button to control the wet level, cursor moves but no change in sound.

        How do I get it to do that?

        My goal would be to have both voices activated as mentionned, and when pressing Mash one of the voices is muted. (So I'd have a descending control curve on Mash)

        Thanks!
        • Jan 13
    • CyDia
      CyDia Hi! Any idea?
      • Jan 20
      • Brainwaves Mash+pitch wet level
        PedroRodrigues Hi CyDia please consider that brainwaves has a "mix macro that can be enabled to mix V1 and V2 voices at same level, but you can disable this, start with the PITCH template (2 voce classic pitch shifter) disable "Link MIX" . Next you unmap "common mix " parameter and assign the V1 +V2 Wet level to MIX pot or set it to a fixed position, to mute one of the pitch voices (eg V2) via MASH : unassigned the default pitch bend for both voices and set V1 or V2 Wet Level instead Mash can still control 2 other parameters, so he can still have eg V1 bend up or down or control any other 2 parameters with customizes parameter curves each. Please note that when he releases MASH (after having mapped V2 level) the V" wet level won't jump back to the specified "MASH default" BUT to the V" wet level that the pot meter is at ! (which is usually what you want) I hope this helps
        • Jan 21
      • Brainwaves Mash+pitch wet level
        CyDia Ah thanks Pedro! This seems to be what I'm looking for, I'll try it as soon as I'm at the studio again !
        • Jan 21
      • Brainwaves Mash+pitch wet level
        CyDia Hi Pedro!
        Sorry for the late reply, had to self-isolate, which was even harder without my music gear!

        So I tried what you said, thanks for your help!
        It globally works, I could dial the tone I'm after. I'm calling that one Electric Man ! (I'm sure you know the reference)

        One thing that I don't understand is that when I disable the Link Mix, as I try to remap the mix knob, the lower part of the curve gives no sound at all (around -25dB).
        I had to make Wet Levels 1 and 2 start there. It's quite a precision game to work only in the top quarter of the graph!


        If it can help others, here are my settings to try to sound like Rival Sons' Scott holiday without an octafuzz.
        As Pedro said, start with the Pitch2 template.
        Use the Mash button to cut out the lower octave during solos and lighter parts.
        V1: +12
        V2: -12
        Stack your best fuzz over it!

        Thanks Pedro, I appreciate the help!
        • Feb 9
  • New
    tonyg0508
    Newcomer - Level 1
    2021-01-06

    I have downloaded the latest firmware update for the X5. The new pedals, looper etc have all appeared as expected. However the triple tap to activate the tuner and the board up/down controls appear to no longer work even though they are selected in the global settings. Anyone else have this problem and found a solution?

    read more...
    0 95
    • tonyg0508
      WilliamR Hello Tony, With the latest firmware update, you have to go into your global settings and turn that feature back on. This is bypassed in the new update.
      • Jan 6
    • tonyg0508
      tonyg0508 Hi William. Thanks for the reply. I had the feature turned on in settings but still no luck after re-installing the update. I have created a support ticket and sent a video showing the problem. Thanks again
      • Jan 8
    • tonyg0508
      WilliamR Have you tried doing a factory reset after the update yet? I just tested it out on mines and it is working.
      • Jan 8
    • tonyg0508
      tonyg0508 Hi William. Thanks again for the suggestion. I just tried a factory reset but unfortunately it didn't solve the problem so I then tried cycling the power after the reset but still no luck.
      • Jan 8
    • tonyg0508
      tonyg0508 Hi William. I seem to have solved this by accident. The speed of the triple tap seems to be the issue. You need to triple tap VERY quickly (difficult to do with your foot). Even a very slightly slower tap and it does not work. Thanks very much for your suggestions. Best wishes. Tony
      • Jan 11
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