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267,862 members
147,373 posts
  • JohnShelley
    Contributor - Level 2
    2020-02-12

    Imported some tracks.  Noticed for the first time XIST message.  What does this mean?  Does it mean the track exists already?  If so does it overwrite?

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  • dhoff1234
    Contributor - Level 2
    2020-02-11

    Hey There,

    A friends Voicelive 2 broke.  I opened it up, found one of the voltage regulators has a dead short.  I put in a ticket to see if tc-helicon can get me a schematic or maybe people actually repair equipment and can say, oh yea, such and such goes bad.  They closed out the ticket without any response.  I guess it is too much effort to be helpful.  

    If anyone has ever encountered something causing it to stop working, feel free to respond.  I will start with desoldering the cables one at a time, and seeing if the voltage comes back.  Nothing obvious on the main board.  

    Thanks.

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    • dhoff1234
      TCH-Rob

      Hi @dhoff1234 !


      It's odd that our care team closed your ticket without a responce. What was the ticket number? I can enquire more with them and get them to follow up if you'd like. 

      • February 26, 2020
    • dhoff1234
      dhoff1234

      Hi Rob,


      Feel free to give it a try.  The ticket number is CAS-70505-C7P4W2.


      Thanks very much,
      Dan

      • February 26, 2020
    • dhoff1234
      TCH-Rob

      Hi @dhoff1234 ,


      an email was sent to you about the ticket on the 9th, but they forgot to attach the schematic. An email will be sent shortly with the requested information!  

      • February 28, 2020
  • JamesMiller
    Contributor - Level 1
    2020-02-09

    Can I use USB midi from one keyboard and standard midi from another as long as I never play them at the same time? This is for triggering harmonies. Or can I use a midi merger device?

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    • JamesMiller
      TCH-Rob

      Hi @JamesMiller ,


      Hypothetically, this should work! I'm not sure if it's something that's been tested thoroughly but a midi merger should work fine. You should try it!


       

      • February 12, 2020
  • BGJammer
    Contributor - Level 1
    2020-02-09

    First post on this forum. Looking for some guidance/advice.

    My wife has been after me for a couple of years now to "record your songs". I guess she wants to have something to pass along to the grandchildren, play at a memorial service, keep the mice away - I don't know, but I've decided to work on her request.

    I'm having some issues, however, and am turning here for possible answers.

    This is my setup:

    • Multiple guitars, both acoustic and electric, all with pickups
    • Floureon BM-800 condenser mic
    • TC-Helicon harmony G-XT (used only for harmonies, no guitar effects)
    • M-Audio Fast Track Pro audio interface
    • Acoustic AG60 amp (which I would not use, if everything worked as I envision it) - normally used only for voice when jamming with others
    • Peavey Vypyr VIP-3 amp - used for all guitars and required for input to Audicity because of the modeling output I desire (twelve string, acoustic, etc.)
    • Audicity audio recording software
    • PC running Windows 10

    Ideally, I would like to do the following - run guitar and voice into G-XT (G-XT does have power for the mic), run G-XT guitar output to Peavey then Peavey output (via 3.5 mm headphone jack) to M-Audio 1/4" input, run G-XT XLR voice output to M-Audio XLR input, run M-Audio USB output to PC for recording.

    When I have everything connected as above, I get - a. extreme distortion (both guitar and/or voice) or b. no guitar modeling or c. no voice harmonies. I have tried all the setting variations I can think of, to no avail. That includes not powering the mic with the G-XT, using the M-Audio power instead; using the M-Audio PAD option on one or both inputs; using Line or Inst options for one or both M-Audio inputs; modifying M-Audio Gain settings from Hi to Lo and everywhere in between; adjusting combinations of Peavey and G-XT gain settings, etc.

    I am new to the M-Audio and condenser mic setup. My son loaned them to me to accomplish the recording I want to do. His use was just guitar in and mic in then out to a PC, so he really isn't sure what my problem might be.

    At this time, I am reduced to using both amps, placing the condenser mic in front of them and connecting my Shure SM58 mic as voice input to the G-XT - not what I want to do because of possible background noise from one or both mics.

    Any thoughts?

    Ken in Kansas

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    • BGJammer
      TCH-Rob

      Hi @BGJammer ,


      If you're experiencing a lot of background noise and distortion, you likely have the gain too high somewhere in your signal chain. I would try dialing back the input volume on your audio interface or on the channel strips in audacity. Also, which power supply are you using for the Harmony g-xt? Is it the one that was originally included? If it has the wrong voltage or current that could also explain the odd behaviour. 

      • February 28, 2020
  • Sferna
    Contributor - Level 1
    2020-02-05

    it suffers from the many issues mentioned with these earlier models. Is there a way to get these fixed?

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  • bearaby
    Contributor - Level 3
    2020-01-23

    I love this box for karaoke but I notice singers still get way too loud without warning without an outboard compressor. Would I need to turn off tone to use an outboard compressor in the insert of the Perform V mic channel on my mixer? I haven't tried it yet and thought I would ask here first.

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    • bearaby
      TCH-Rob

      Hi @bearaby , 


      I would test both! It likely won't sound bad if you leave tone on and then use an outboard compressor, but if you find your signal is getting too compressed you could turn tone off. 


      Hope this helps  

      • January 23, 2020
    • bearaby
      kiskadar69

      I think these effects should be used one after the other:


      1. TC-Helicon VoiceTone T1 (you can set higher compression on this)


      2. TC-Helicon Perform-V (with Tone off).

      • January 24, 2020
  • jeronath
    Contributor - Level 2
    2020-01-21

    Hi everybody,

    I am trying to find the last firmware update for my TC-Helicon VoiceLive Extreme 3 serial no 17735736. As I have read on a recent post it seems to be the build 366. I am a Linux user so I cannot use the voicesupport software existing for Win and Mac and need to download a file to make the update via an usb key.

    Somebody knows where to get that file ?

    Thanks in advance for your support.

    Nathanaël

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  • GEORGIADREAMER
    Contributor - Level 1
    2020-01-18

    I have just come upon the 'Duplicator.' I own the Harmony Singer 2 and I would appreciate it if someone who has or is using both would give me some information as to 'why' I might add the 'Duplicator' to my inventory. I also own a 'Mic Mechanic 2' as well as the Voice Live and VoiceLive Touch. I am 75 and have been playing since almost before electricity. I play acoustic 'enhanced guitar and other stringed instruments. Being 'plugged in' is a relatively new experience or me, but I love it and am an Ardent TC-Helicon user and owner. I  would appreciate your info. THANKS, Adriaan

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    • GEORGIADREAMER
      TCHelicon-Tad

      Hey GeorgiaDreamer,

      Well, I'm not sure if you have the first Voicelive Touch or one of the later iterations, but a Voicelive 2 could replicate almost all of those pedals at once. So, if you have a Voicelive 2, it might be redundant. But there's additional benefits of the device being smaller, newer, and dedicated to doing that one effect. 

      If you have a very specific set you are planning, it could be much simpler and easier to use the three pedals rather than navigating through the Voicelive Menu system while performing. Additionally, what the Harmony Singer does is quite similar to the duplicator, but it's important to note that the Harmony Singer pedal can't emulate the Duplicator.

      Harmony Singer will double your voice, but it will take those additional voices and modify the octave up or down. There is no option for unison mode, where the octave doesn't change. That's where the Duplicator comes in. It has EQ and compression built in, just like all of our pedals, so you're voice will sound better whether you use the effect or not. But, the Duplicator adds two more voices and lets you keep it at unison mode, send the voices up 1 and down 1 octave, or slightly shift the mode between octaves and unison until you find the right balance for you. Lastly, there is some pitch correction and reverb built into the duplicator, so there is some redundancy with the Mic Mechanic, but if you plug into the Mechanic first, then the duplicator or Singer, you shouldn't have any issues. 

      Hope that helps!

      • January 21, 2020
  • bearaby
    Contributor - Level 3
    2020-01-15

    Perform V effects library - how are they created? How often are they updated? I have been using the Perform V on my main mic for karaoke singers and was considering getting another but may look for another product if the library is no longer going to be updated.

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    • bearaby
      TCH-Rob

      Hi @bearaby , 


      The Perform V library hasn't been updated recently and likely won't be in the near future, as we're very focused on developing new products at TC Helicon. You may be interested in something in our Voicelive Play series, as these allow one to create presets easily and quickly, which would allow you to update your catalogue yourself. 


      Hope this helps, let me know if you have any further questions.  

      • January 16, 2020
  • midpres
    Contributor - Level 1
    2019-12-31

    how many open spots available for new sounds? anyone know?

     

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