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216,326 members
89,539 posts
  • New
    stevecon115
    Newcomer - Level 1
    2021-02-18

    Hi

    I'm having issues with the software and Flashback2 pedal. If I edit a template on my laptop using the on screen sliders/dials I can hear the parameters change as expected. The physical selector is set to one of the available toneprint slots. However when I try to save the modified template, I am asked for a name and when I click save all the settings change to whatever the physical position of the knob on the pedal is set at. For example suppose I change delay1 to 580ms but the physical delay knob is at 300ms then the template saves the 300ms setting. I also noticed when I load a template from the library to one of the slots it also changes the settings to whatever the pedals physical setting are, I assume this is not correct and the toneprint slots should not be affected by the knobs otherwise the whole point of creating and saving presets is pointless. Any help would be appreciated.

    Update I think I have figured out how to solve this, but I will leave the post in case someone else has the same issue. I cant find a user manual for the latest version of the editor and there is no mention of this in the one I have so this might just be a workaround rather than what should be done. So I would still appreciate some feedback. If I open the mapping tab and unassign all the knobs I can then save my the edited template. Is this the intended method?

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    0 3
    • stevecon115
      PedroRodrigues Hi, please follow the link below to access the TONEPRINT APP 2.0
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CLC
      This is the last version available any new tools available on the new updates are present on the release notes on each respective version.
      Please consider that if you are referring to the fact that you have open a template and only after making any change on the template you will be able to save it, that is effectively the procedure on the TonePrint Editor. Thank you
      • Feb 19
    • stevecon115
      TC-Mike THi Steve, this is expected behavior. You store the range and the function of the pot meters and not a fixed preset value. The pots of the pedal and the app buffer are not in sync, so after storing a TonePrint to a memory location of the pedal it will load with the physical pot meter positions and the values to match. You can use the pedal pots to set the values in the Tp app to have them in sync while editing, but how the setting loads when the app is not connected will be set by the pot meter position alone.
      • Feb 19
  • New
    DavidSeifert
    Newcomer - Level 1
    2021-02-13

    Hi, how do I go about purchasing 2 new replacement knobs for a HoF 2x4 reverb unit? Thanks David

    0 4
    • DavidSeifert
      RexBeckett Hi David, I suggest that you open a Care ticket for this.

      At the top of this page, click Support then scroll down the new page and select Parts. Make sure that you enter all required (*) data before clicking Submit. The Care team will respond by email.
      • Feb 13
  • New
    jojo7mr
    Newcomer - Level 1
    2021-01-26

    The light that indicates that the reverb is engaged comes on when you push the engage button even though no cable is attached to line in. Shouldn't the light come on only when a cable is plugged into line in? Is my pedal malfunctioning?

    0 10
    • jojo7mr
      ChrisEdwards1 Hi jojo7mr, this is standard operation for the HoF along with our other pedals and is not considered a sign your unit is malfunctioning.
      • Jan 26
  • New
    gibber10
    Newcomer - Level 1
    2021-01-14

    Hi, 

    Can anyone tell me if my Flashback 2 is faulty? Is it possible it was messed up with the editor before I got it? It was purchased new.  See the video for the demo, the subdivision switch doesn't work how I've seen in demos and the 2290 modes does nothing in quarter note mode. 

    https://youtu.be/Jj6OgGTUI5Y

    Cheers

    Matt

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    1 9
  • New
    Busheyt89
    Newcomer - Level 1
    2021-01-14

    Hello,

       I want to get a Flashback 2, but I want to first make sure that I can use an Expression Knob pedal with it to adjust the mix and feedback of the delay.   I was planning on using a SaturnWorks: "Micro Expression knob" pedal.  Will this work with a standard Flashback 2 and does it require A TRS to TRS cable or a TS to TS.  

    thanks,  Travis 

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    0 22
    • Busheyt89
      PedroRodrigues Hi, Busheyt89,please be aware that this unit allows 2 x 1/4" TS, unbalanced, mono cables, also note that the knob assignments on your TC Electronic pedal are the default assignments. Using the TonePrint editor, you can rewire all knobs, so they control one or several parameters of your choice. For more information, see the TonePrint editor manual.
      DELAY knob – Use this knob to adjust the time of the delay. Most delay types have a range of 20 ms to 7000 ms (7 seconds!).
      SUBDIVISION switch – This switch determines the note intervals that the delay repetitions are based on. The options are quarter note, dotted eighth, and quarter note plus dotted eighth.
      FEEDBACK knob – Use the Feedback knob to determine the number of delay repeats.
      MASH LED - This will light up when the MASH function is engaged by pressing down firmly on the footswitch. The LED gets brighter as the footswitch receives more pressure, indicating a more intense triggering of the parameter that is assigned to this function.
      LEVEL knob – This knob adjusts the volume level of the delay repeats. The direct, unprocessed signal is always passed through at the original (unity) level. The Level knob only controls how prominently the delay repeats are mixed with the dry signal.
      Delay type selector – Select the type of delay or TonePrint with this knob.
      Please follow the link below to access a more detailed information about this unit:
      https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR

      Thank you
      • Jan 14
      • Flashback 2 Expression knob pedal
        Busheyt89 Ok..... I’m aware of the function of the existing knobs on the pedal. That was not my question at all... I’m trying to find out how I can use an external expression knob (like this one below) to adjust the mix and feedback of the repeats for the TC Electronic Flashback 2 with my foot. I don’t want to bend down in the middle of a song to adjust the tiny knobs on the pedal. The manual mentions that you can plug an expression pedal into the “Stereo ln” on the pedal. I just need to confirm if I can use the expression pedal to adjust the mix and feedback and if it requires a TRS to TRS or a TS to TS.

        Thank you,
        • Jan 14
    • Busheyt89
      TC-Marcus Hey there!

      From page 6 of the Flashback 2 manual it's clearly stated that you can control tap tempo through an external footswitch. There is no mention of external knobs and thus, it is not supported.

      You can read the full manual here
      https://www.tcelectronic.com/product.html?modelCode=P0CKR under"Documentation"

      You can, however just place a rubber cover on the knobs you want to control. Wouldn't that give you the result you are after ?
      • Jan 14
    • Busheyt89
      Busheyt89 That’s a good idea, do you know of a rubber knob cover that will fit on the TC Electronic FlashBack 2 style knobs??
      • Jan 14
  • New
    Hoodrio
    Newcomer - Level 1
    2020-12-28

    No problems beaming toneprints from my new iPad, but when I tried to create my own it was a disaster.  I used the cable that came with the pedal, connected to my iMac, and then after I tried sending a toneprint, the pedal was all screwy.  The slot I was on had no signal at all, the two other slots were all crazy, and the stock delays were all blank.  I unplugged the unit and plugged it back in, seemed to be back to normal, so I tried again with the computer hookup, and the same thing happened.  It's like it fried the pedal.  

    Now I'm afraid it's permanently damaged.

     

    Thoughts?

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    0 17
    • Hoodrio
      TC-Marcus Howdy Herman!
      Sorry to hear that.
      I suggest making sure that your pedal runs the latest FW. Currently that is version 1.2.00.

      You can get it here https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR and instructions on how to update can be found under "Documentation" -> "Flashback 2 1.2.00 Firmware Upgrade Guide English"

      Also, make sure that you run the latest version of the TonePrint app, currently that should be 4.4.3 which you can get here or in your app store
      https://www.tcelectronic.com/product.html?modelCode=P0CLC

      Then try again. Let me know how that turns out.
      • December 28, 2020
    • Hoodrio
      Hoodrio Pedal seems to be working normally again after unplugging everything and plugging back into my chain (not the USB). Frankly, after that experience I don't think I'll ever be risking connecting this pedal to anything via USB again. Thanks for your response!
      • December 28, 2020
    • Hoodrio
      TC-Mike Hi Herman, the app/editor should work fine. Please remember that after storing your custom Toneprint to one of the 3 TP slots and disconnect from editor the settings you hear are the Potmeter settings on the pedal and not the parameter values you added last in the editor .
      • Jan 4
    • Hoodrio
      Hoodrio So, the pedal is definitely fried - it goes from working normally to having literally nothing on the factory settings. In other words, you can be getting a normally DYN delay, switch to Tape, and get ZERO Delay, knobs do nothing.
      • Jan 11
      • Flashback 2 Trouble
        Hoodrio Is there a way to do a factory reset? If not, who repairs these?
        • Jan 11
  • New
    dharding123
    Newcomer - Level 1
    2020-11-10

    Hi.  Have been trying to upload a tone print from TC Electronics to their Flashback Delay pedal but is not working.  I have tried their beaming technology to the pickup of the guitar while plugged in, and on, but no dice.  Any suggestions?

    0 7
    • dharding123
      WilliamR Hello David, Be sure you are plugged directly into your pedal, if you have any other pedals in between your guitar and your flashback it will interfere with the beaming process. Also, be sure you are using a magnetic pickup and not a piezo pickup.
      • November 10, 2020
    • dharding123
      dharding123 Hi William, thanks for the response. Yes, I have done all that and still not getting the green blinky blinky. Do you know if there is a way to contact TC Electronics directly? Haven't been able to find that either. Thanks again William.
      • November 10, 2020
    • dharding123
      WilliamR Hello David, are using active pickups by any chance? The preamp in active pickups can introduce a slight bit of distortion to the beamed signal, which can cause the beaming process to fail. The way to get around this is by turning the Tone knob on the guitar all the way down (so that the treble is completely rolled off).
      • November 11, 2020
  • New
    BrandonBunn
    Newcomer - Level 1
    2020-11-02

    I can send artist toneprints to my pedal, but I am unable to edit anything in the library. It says that toneprint is not connected to the internet. It just says build 0007 - ac8eb647. I am using a Dell laptop with A HOF2 Reverb. When I originally purchased the pedal in February I was able to completely edit each preset.

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    0 42
  • richnrbq
    Newcomer - Level 1
    2020-10-11

    Hi all,

    Hoping you can help. My Flashback delay mode selector switch is incorrectly selecting modes. When on the modulated delay setting, it gives a slapback for instance. The looper function is correctly selected however.

    Any thoughts about what's going on or how to address this?

    Thanks,

    Rich

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    0 15
    • richnrbq
      WilliamR Hello Rich, Please go to the support link at the top of this page and create a tech support ticket and someone will be able to help you out with this.
      • October 12, 2020
  • janmarchal
    Newcomer - Level 1
    2020-10-03

    I love the Flashback 2 delay, I bought it when it was updated with tap tempo. I also found the blinking led very useful, to always know in what tempo the pedal is. After a few months, I now want to experiment with the Mash and bought an external tap tempo. But when I enable the Mash, the led stops blinking! Why? TC, can you please do an update to have the blinking led in combination with Mash? That would be amazing. 

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    0 27
    • janmarchal
      PedroRodrigues Hi Jan Marchal Before anything I would suggest to update your pedal to FW version 1.2 (build 1222) this adds on your Flashback 2 a new optional tap tempo mode that retains true stereo operation and doesn’t need an external Tap tempo switch.
      Please follow the link below to access all the resources for this operation https://www.tcelectronic.com/tcelectronic/product?modelCode=P0CKR
      • October 5, 2020
    • janmarchal
      janmarchal Dear Pedro, thanks for your quick reply! Yes, i updated the firmware and i loved the internal tap tempo option and also the blinking led that shows the tempo. But now i want to use Mash (by adding an external tap tempo, i don’t use the stereo), but when I enable Mash the led stops blinking. Do you know if it’s possible to use Mash while having the blinking led? It would be great if the blinking led was an option that user can put on or off, not depending on using Mash. I hope this makes sense ;)
      • October 5, 2020
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