Statistics

209,292 members
81,601 posts
  • New
    Innoceny
    Newcomer - Level 1
    2021-01-21

    I plug it in and press the power button and nothing happens. The screen doesn't light up, nothing.

    0 6
    • Innoceny
      DavidKnighton Hello Innoceny,
      Double check you're using the correct power cable that was supplied with your unit. Beyond that, sounds like your device may need service. Click the SUPPORT tab at the top of the page, scroll to the bottom and click SERVICE REQUEST to initiate a ticket.
      • Jan 21
  • New
    KerryKnuth
    Newcomer - Level 1
    2021-01-13

    Is there any chance that the voice live play product could be upgraded to be able to store loops? That would be a great feature!!

    0 5
  • New
    Arni
    Newcomer - Level 1
    2020-12-04

    Hello, I was wondering if you could use the headphone port as your main out put? So Use a cable from the headphone output to your recoring device, amp, or in my case looper. Is there any reason this would not work? will the quality be worse?

    0 10
    • Arni
      DavidKnighton Hello Arni Olafsson,
      In theory, this 'could' work, however you have to bear in mind the headphone port is a stereo output, not a mono output. If you were to plug it into a mono input on your looper, it might sound funny. Also, headphone outputs are designed to see a specific impedance load on them. Plugging them into an instrument input may have some drawbacks. Realistically, you should be using the dedicated output of your device instead of the headphone output. Simply put, it's called a headphone output because it's designed for headphones.
      • December 4, 2020
  • New
    Dragonfly1
    Newcomer - Level 1
    2020-11-29

    I've been using my acoustic with my VL3 into a PA.  I decided to try using my strat with the VL3 into my Fender DR, but the unit creates a loud, high-frequency hiss even with the amps and cabinet simulations turned off.  It doesn't matter what else I adjust, it creates a constant hiss.  It's not as loud with my solid state amp, but still very noticeable.

    Anybody experience such noise issues?

    read more...
    1 11
    • Dragonfly1
      PedroRodrigues Hi Nick, please be aware that the VL3 was designed to be connected directly to a Mixing desk or to a PA as you mentioned. When you use the output connecting Guitar TRUH the output signal does not transport any of the effects via 1/4“ TRS phone jack.
      • November 30, 2020
  • New
    HitPit01
    Newcomer - Level 1
    2020-11-14

    Hello, could someone please provide me an German Bedienungsanleitung pdf for my VoiceLive. I couldn't find it on official sites! There is only availability from VoiceLive 2 on? Thank you in advance. Best regards Peter

    0 10
    • HitPit01
      ChrisEdwards1 Hi Peter, unfortunately, there is not a German translated manual available for the VoiceLive, however, I have included a copy of the manual for you in the following link in the hopes this may be of some help. https://we.tl/t-diNOrDCRWd
      • November 17, 2020
  • AlanCraigie
    Contributor - Level 2
    2020-10-26

    The midi light comes on showing that the vl3x is receiving but the program number I am trying to switch to comes up for a fraction of a second (or sometimes not at all) and quickly returns to preset #1.

    0 9
  • drdave
    Newcomer - Level 1
    2020-10-16

    CAS-145533-S7H8G6 

    Haven't heard any reply to my issue with TC Helicon Play Acoustic. After firmware update, 90% of Vocal effects disappear- for good! They return after factory reset, but then I can't get new udate that allows guitar effectes to be stored on individual presets instead of globally. Any suggestions? Anyone?? Ferris???

    read more...
    0 21
    • drdave
      Nigel67 Hi David, I just checked your case. My colleague replied to you on the 13th October. Please could you check your SPAM box as the reply may have been put in there. I will send a message to them and ask for the e-mail to be resent.
      • October 18, 2020
  • MichaelLapp
    Newcomer - Level 1
    2020-10-15

    I know this was covered somewhere, I just can't find it.  I am using a Line Six Helix with my TC Helicon Voice Lice Touch 2.  I don't think I want any other effects running at the same time.  Can someone please clear this up for me. Thank you

    read more...
    0 9
    • MichaelLapp
      PedroRodrigues Hi Michael to be able to help you in more detail can you please state how you wish to have both unit integrating with each other ? When it comes to the VOICE LIVE TOUCH 2 you can use the Guitar THRU to output the exact same signal you have are inputting on the unit with no effects. preset
      • October 15, 2020
  • EricRyan
    Contributor - Level 2
    2020-10-13

    Direct link to VL3X latest firmware update (366?) please - I have no internet on my computer and must transfer the file from my phone to computer, then transfer it to new mini hd drive, then put drive into VL3X. Brand new unit sat in box, dry, cool environment unused for years due to long drawn out family tragedy. Now getting blue screen of doom. Starting from scratch with new HD drive

    read more...
    0 15
    • EricRyan
      leah Hello @EricRyan ,

      We'd love to help! Please submit a Care Ticket by clicking the Support link at the top of this page. Scroll to the bottom of the page and click Technical Support to get started.

      Thanks!
      • October 13, 2020
  • JeremyGorman
    Contributor - Level 1
    2020-10-13

    Does anyone know if loops in the VL3 can be triggered via MIDI? I'm trying to get around the limit of 8 Loop Triggers (A - H) in the VL3.

    Thanks!

    Jeremy

    0 28
    • JeremyGorman
      PedroRodrigues Hi Jeremy it is possible to have MIDI sync on VOICELIVE 3 so you can can sync a external device such a pedal to use as a trigger, but for that you will need to have your VOICELIVE 3 unit running firmware version 1.2 . For more information please follow the link below to access a video about the MIDI Sync https://www.youtube.com/watch?v=n-c2hk4o9iA
      • October 13, 2020
    • JeremyGorman
      JeremyGorman Thanks Pedro and thanks for responding! Yes, I'm familiar with the MIDI sync feature, but I was really trying to see if the VL# might respond to MIDI commands to trigger loops. Since the VL3 has 50 loop slots (with 3 loops in each), but only 8 loop triggers (A - H) I am unable to trigger more than 8 separate pre-recorded loops. I was hoping to find a way around that.
      • October 13, 2020
      • Loop triggering in VL3
        PetGerbil no, the loops can't be triggered from midi...But, I've just had a squizz at the manual, and it looks like the 8 loops is per-preset, so could you change preset and get access to another 8 loops ? (I wonder if changing to a different "Step" would do the same thing ?...)
        • October 13, 2020
      • Loop triggering in VL3
        JeremyGorman No, it appears that assignment is one-time only. EX: you assign Loop 1:A to Trigger A in Program 100 and then assign Loop 2:A to Trigger A in Program 101. When you go back to Program 100 you now have Loop 2:A instead of Loop 1:A
        • October 17, 2020
    • JeremyGorman
      JeremyGorman Ok, I think I figured out a "work around" If I set one of the Loop Triggers to "Load Current Slot" (instead of specific slot) then whatever Loop Slot is loaded on the Loop page will appear. Ex: 'Trigger G - Load Current Slot - A' Now I create a Loop for Program 100 in Loop Slot 5:A and buttonmap Trigger G to the 'Hit" button. For Program 101 I create a Loop in slot 6:A and again buttonmap to the 'Hit' button. As long as I make sure to load Loop Slot 5 for Program 100 and Loop Slot 6 for Program 101 it works! Not ideal by any stretch, but a workable alternative.
      • October 17, 2020
    • JeremyGorman
      PetGerbil Does it make a difference if you re-save the loop and/or Preset after assigning 'em ?
      • October 17, 2020
      • Loop triggering in VL3
        JeremyGorman Doesn't seem to make a difference.
        • October 18, 2020
Go to page