Hi all,

If someone can answer this would be grateful. Downloaded Finalizer several days ago. When I import an audio file (of known integrated LUFS and dBTP), in the PREPARE Module / Source File / Original the displayed LUFS and dBTP values are always different (by 2 or so dB). There should be no difference certainly of that magnitude for a measured integrated LUFS or dBTP, so I wonder why the discrepancy. My imported files loudness is measured by proper meter in LOGIC, namely the LCAST plugin, set to the proper ITU settings. Any ideas most welcome, because if I dont trust Finalizer loudness measurements I can't master with it!

PS this querie has no relation to software licences - it wouldnt post unless I chose that, oddly.

I purchased a UMC22 around a week ago, mostly for the Tracktion license, already registered the product 2 days back (case #: CAS-409867-P5N6S4 ) and still haven't received the key. Also, the Redeem License page leads me to an expired site when I click on "Missing this E-mail?", so that's a dead end.

Help?

Hello, I wrote a ticket on the Care Portal asking for an upgrade option form Master X TDM to Master X Native. Nobody replied and the case appears as "solved"

Is there a way to upgrade from TDM to Native?

License upgrade from TC Master X TDM to Master X Native

Hello, I own a Master X TDM License, it's a must tool for my work I recentrly upgraded to a new Protools system, and TDM is not supported anymore. I woul like to upgrade my license to Master X Native , is that possible?

No email confimration , no activation code, nothing but frustrating just trying to even get a hold of guys! On the website confirmation page it says "if you haven't received an activation email in 24hrs MAX contact support" I get the distinct feeling that this actually the norm! I think we as customers have to physically reach out to you just get our activation codes—this is rediculous it's 2020, get with the program!

This is so unacceptable for cutomer service. 3 days I've been waiting and nothing!

My open ticket: CAS-396028-X9F1G3

Please just respond and give me the software I paid for.

No confirmation email, no activagtion code email, nothing but an incredibably frustrating experience just trying to get a hold of this company! I get the feeling from the website conifmation page ("if you haven't received activation code in 24hrs contact support") that all of this is actually a manual process on your end and that you intend for us customers to have to physically reach out just to get the activation codes! It's 2020, get with the program! This isn't even close to an acceptable customer experience. I don't know how you guys stay in business like this!

My open ticket: CAS-396028-X9F1G3

Please just give me what I purchased from you! 

Hello, i've tried multiple times and with differents browsers (Edge, Firefox, Chrome) and the Submit button wont work, or load a new page. I've filled everything, it doesnt advice me of any errors in the information fields (phone, country, etc) its filled as it supossed to be.

Is there another way to register my Behringer products? Can someone fix this? Can i e-mail the MusicTribe support?

Regards.

Juan Pablo Suarez.