Statistics

268,236 members
147,793 posts
  • New
    Kohli
    Newcomer - Level 1
    2021-11-15
     
     

    I have completed the payment when purchasing LM2N Native last thursday. Still haven't received the Activation Code. I paid via Paypal (9U890260VJ690945H) Invoicenumber is 1521705.

    Thank you

    read more...
    0 6
  • New
    loubli
    Newcomer - Level 1
    2021-11-15

    I have completed the payment when purchasing Master X HD.

    So far don’t receive the Active Code or any email yet. Spam folder in my email account neither.

    I created Case 3days ago but no one replied. Ticket number is CAS-502027-W0P9R1. Could you deal with it immediately?  Thanks

    read more...
    1 9
    • loubli
      PedroRodrigues Hi loubli, thank you for your post, I have pick up case number CAS-502027-W0P9R1 and I will reply on that case with all the information on this matter. Thank you
      • November 15, 2021
    • loubli
      Bagdasar I didn't get anything
      • November 29, 2021
  • New
    NNRECORD
    Newcomer - Level 1
    2021-11-13

    I have completed the payment when purchasing VSS4 HD Native. However, 2 days today still have not received the Active Code. I sent Case but no one replied. Can anyone help me? Thank you

    1 12
    • NNRECORD
      PedroRodrigues Hi NNRECORD, thank you for your post, can you please provide the case number so I can look in to it. Thank you
      • November 14, 2021
  • New
    felipeveiga97
    Newcomer - Level 1
    2021-11-07

    I just bought the plugin - no installer and no activation code in my email (checked all folders).

    Nobody has responded to my tickets, why is support so slow?

    1 25
  • New
    alexandregerard
    Newcomer - Level 1
    2021-11-06

    Hello, it's been 2 days since I bought MD4 HD NATIVE pluggin and I still do not have a license number and code for my ilock key. I have no response from Musictribe. Help.

    1 38
    • alexandregerard
      PedroRodrigues Hi alexandregerard, thank you for your post, please first confirm if the licence was not remotely deposited on your ILOK ACCOUNT, if that is not the case , please follow the link below and submit a assistance request directly with our Tech. Support Team providing your ILOK USERNAME and your PAYPAL payment confirmation so we can proceed and deposit the licence directly on your ILOK ACCOUNT. https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=TCElectronic Thank you
      • November 7, 2021
    • alexandregerard
      alexandregerard

      • November 7, 2021
    • alexandregerard
      alexandregerard

      Thank you Pedro, no it has not been deposited on my ilock account so I ask to the support team.

      • November 7, 2021
      • MD4 HD NATIVE - no license
        PedroRodrigues Can you please provide your case number Alex so I can assist you ?
        • November 10, 2021
  • New
    quadrifoglio
    Newcomer - Level 1
    2021-11-03

    After clicking on Buy Now button the PayPal small windows appears for a second, then dissapears and then nothing happens.

    Tried few browsers and computers. Any help with this? Thanks...

    0 16
    • quadrifoglio
      NicJonesMT Hi Quadrifoglio.
      Can you confirm the browsers you are using and if you have cleared your Cache?
      Are you using any Adblockers?
      • November 3, 2021
  • New
    Sonopoly
    Newcomer - Level 1
    2021-10-20

    Dear reader,

    Can anyone tell me if the TC Electronic Icon (DT) plugins are Big Sur compatible now?

    (I'm using the PEQ- & DYN3000, TC 8210, DVR250 and the MASTER X HD & BRICKWALL HD on a daily basis but I'd love to upgrade to Bug Sur so I can also start using Logic 10.7!)

    The product page says: "Operating systems: Mac OS X 10.13 Sierra or above" so I assume it includes Big Sur, right?

    Thanks in advance!

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    0 129
    • Sonopoly
      PedroRodrigues Hi Sonopoly please consider that the TC Electronic Icon unit are in fact compatible with Big Sur but if your are using a M1 process with Big Sur you must confirm that you are using the ROSETTA 2 to allow any software designed to operate on the Intel processors operates on the new M1 process. Thank you
      • October 21, 2021
    • Sonopoly
      Sonopoly Thanks a lot, Pedro! All best, Joris
      • October 21, 2021
  • New
    shabazz5
    Newcomer - Level 1
    2021-10-17

    I was hopeing to see more ppl using the free analyzer. I find it to be a great tool but the system seems to be down for some reason.

    If anyone else likes and uses free analyzer please let me know. Hopefully the system comes back up or someone can tell me what i am doing wrong. It worked great for a week now just keeps saying sever error. I am no sure if i need a software Licenses since it is free.

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    0 20
    • shabazz5
      ChrisEdwards1 Hi shabazz5, for clarification when you reference free analyzer do you mean the Finalizer?
      • October 17, 2021
    • shabazz5
      PedroRodrigues Hi shabazz5, sorry to barge in this conversation but you can access your trial version for the FINALIZER APP by following the menu on the picture below. If this is still not accessible please provide your ILOK USERNAME via PM and I will deposit you the trial version. Thank you
      • October 20, 2021
  • New
    shabazz5
    Newcomer - Level 1
    2021-10-15

    Is there something wrong with the analyzer? It keeps saying unknown server error. or am I doing something wrong after adding in 48K wav files.

    0 23
    • shabazz5
      PedroRodrigues Hi shabazz5, thank you for your post,p lease try the following:
      When you are logged in to your Finalizer.com account, your processed audio file, when you press the Upload button in the top bar, will automatically be encrypted and securely uploaded to the Finalizer Analyzer on www.finalizer.com/analyzer for dynamic and spectral comparison against relevant music genres or streaming services such as iTunes, and Spotify plus Billboard Top 20.
      Asao you should press the Analyzer Tab (www.finalizer.com/analyzer) and sign in so you can hav3 access to the Cloud
      When logged in, Author will be set to your name on your saved module presets in the Finalizer application.
      The Cloud Page Parameters include:
      Enter User Name
      Enter Password
      • October 15, 2021
      • Finalizer
        shabazz5 Still not working
        • October 16, 2021
    • shabazz5
      shabazz5

      Do I need to buy a License

      • October 17, 2021
    • shabazz5
      PedroRodrigues Hi shabazz5 you can use the unit for a few days to access how the unit works but after that you must acquired the App. To acess the trial version please see the picture below. Thank you
      • October 20, 2021
  • New
    PhiaPhia13
    Newcomer - Level 1
    2021-09-23

    Does anyone know where I  can d/load the correct driver for the TC Electronic Konnekt Desktop 6 firewire interface?

    im now using OS Catalina 10.15.7 in logic on a  Macbook pro

    Any suggestions appreciated.

     

    Steve

    read more...
    0 18
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