Behringer

Sorry to use this an outlet for a complaint, but music tribe don't seem to have a complaints department or even a public phone line.

This is the second time I have bought a Berhinger synth (Neurorn and Pro-1) and there has been no plug head for the power supply, which renders it useless and basically junk.

I can't buy the part separately and music tribe are refusing to send it out in the post. They have advised me to either return the  whole (brand new) unit to the seller (massively inconvenient) or buy another power supply unit and throw the other one away... I don't care about the £5 for about power supply unit, I do care about the complete disregard for the waste they are happy to create because someone up ar Music Tribe headquarters either cant be bothered to deal with this or is so anally retentive they can't look outside the box and resolve the issue by sending out a bit if plastic that I can't buy privately and probably costs less than a pound. Instead they would rather have a stand off and be a total obstacle.

I wont be buying your products again, your customer facing staff need some serious training on how to deal with the public and my experience with you has been massively disappointing on this occasion and you have sullied your own reputation with your total lack respect or value for your customers. 

Wasteful, small minded and lacking basic common sense.

1st of all let me be clear:

I've just got the crave as my first synth this christmas, I really have no idea of how it works, I just like to think that the sound are magically produced and I like to spend hours in playing with it.

So as a complete noob I tried to add several external audio sources in the "ext audio" jack, turned the mix knob all the way righ, but the volume of the external source is always very low.

Even if I connect my Revox amp to it, sound signal is extremely low and, turning crave volume to max also increase the distortion.

So

Is anyone so kind to tell me where I'm wrong?

Regards

Hello folks, for months I've gotten good use out of my Behringer XR 18, however I have never been able to connect the device to my iMac via ethernet while maintaining a connection to my apartments Wi-Fi for web browsing. I would really like to have both connections at once so that my XR18 is connected securely via Internet, but I can still search the web for access to YouTube, Spotify, etc.

Currently, when I start up my computer I turn off the Wi-Fi so that I can connect my XR 18 via ethernet, once the connection is made Wi-Fi must remain off on my computer, otherwise the connection is lost. Is it possible to keep the device connected via ethernet but then turn my Wi-Fi on so that I can browse the web? Thanks in advance.

My PMP500 seems to have developed a problem. When pwered up the unit comes on for a few seconds and then cuts out. It seems the internal fan is not coming on. I assume it may be more than replacing the fan but have no idea as I'm not an electrician.

Hello!

I'm having real trouble out of my Q1002USB.  It started around a week ago and there is this loud buzzing coming through the mixer.

I believe I've done all I can to troubleshoot the device.  I have disconnected everything but the power and phones and the buzzing persists.  The buzzing comes through from the Phones, FX Send and I believe the CTRL Room outputs.  

Does anyone have any troubleshooting suggestions to offer?

Hello!

I just purchased a nx4-6000 amp. After hooking a stage monitor to it, it went into Protect Mode on all four channels. I unhooked all cables and followed the instructions to reset it, but it still won't do anything. The breaker in the back doesn't seem to have tripped or at least it won't reset. Any ideas.

Thanks.