Bugera

Bugera

Brand

Bugera

299,668 members
183,440 posts
  • New
    Gb22mail
    Newcomer - Level 1
    2022-04-25

    How can I record using the Bugera PS1 with the attenuation at zero volume so there is no room noise?

    Can it be used with my guitar amplifier without a speaker attached with no damage to my amp?

    Thanks. 

    0 12
  • New
    a6496948
    Newcomer - Level 1
    2022-04-24

    Can i buy a Volume knob for Bugera Veyron head? Mine got stolen

    0 13
  • New
    B1face
    Newcomer - Level 1
    2022-04-20

    Hey does anyone know how I can contact tech support for my Bugera Veyron BV1001M? The sound cuts on and off at will. I'd prefer to talk to someone. Anyone got a number?

    Thanks

    Gary

    0 15
    • B1face
      WilliamR Hello, please click the support link above and create a tech support case. One of our tech support agents will reach out to you as soon as possible.
      • Apr 20
  • New
    DarnSue
    Newcomer - Level 1
    2022-04-01

    Is there a way to contact Bugera customer service? I am awaiting a part. I had been communicating with

    Matt Smith
    Customer Quality Service Specialist | MUSIC Tribe US

    but havent had a reply to my emails since Jan 31st.

    My case is showing as "resolved" on Music Tribe but it isn't resolved.

    Case No: CAS-516689-P2C8V4 CRM:0120000263832

    Can someone else please contact me or ask Matt to reply? Help please ...

    read more...
    0 20
    • DarnSue
      WilliamR I have Reached out for someone to contact you ASAP.
      • Apr 1
    • DarnSue
      DarnSue Hi William, I still havent heard back from anyone, so I opened a new ticket. Hopefully that will work.
      • Apr 28
      • Case No: CAS-516689-P2C8V4 CRM:0120000263832
        PedroRodrigues Hi DarnSue, thank you for your post, we are sorry for this situation, can you please confirm if you are still waiting to be contacted? Thank you
        • May 19
    • DarnSue
      DarnSue Can someone please get back to me? It's been 8 months since Matt Smith said he would ship parts.
      • Aug 15
  • New
    howiemco
    Newcomer - Level 1
    2022-03-30

    Can I use a 1/4 Y cable to run 2 cabinets with my PS1 - EVH 2x12 & EVH 1x12

    Thanks,

    Howie

    1 11
    • howiemco
      howiemco I am using a 5150 Iconic amp head.
      • Mar 30
    • howiemco
      NicJonesMT Hi Howiemco
      I wouldnt recommend doing this. Most splitters are designed to work with Line/Inst level signals, not Power amp outputs. Doing so could potentially damage your equipment.
      • Mar 31
  • New
    hdnyc2003
    Newcomer - Level 1
    2022-03-20

    my bugera 1990 infinium led lights turn on and off, it's like if the amp is checking the tubes  also I noticed the power tubes are glowing a slight blue color  is this normal, the tubes are the original bugera tubes that came with the amp 

    0 29
    • hdnyc2003
      hdnyc2003 Can anyone please answer my question
      • Mar 22
    • hdnyc2003
      PedroRodrigues Hi hdnyc2003, thank you for your post, when an output valve requires replacement, the valve’s matching LED will light permanently, please confirm if this is the case and replace the vacuum tube.
      When it comes to your second question a tube that is glowing blue is often wrongly perceived as a defect, however, it’s really just a side effect of a power tube, a fluorescent glow in the blue spectrum.
      The tube is fine, it actually indicates that the vacuum inside the tube is very good, which is what allows this phenomenon to occur.
      It will not have any effect on the performance or tone of the amp. For more details on this please check the pic below.

      Thank you
      • Apr 30
    • hdnyc2003
      Mickrat Hi we’re can I purchase a bugera BXD15A I can’t find any one with them in stock
      • Jun 17
  • New
    Lectrish
    Newcomer - Level 1
    2022-02-27

    I purchased my Infinium v22 amplifier June of last year and I just have to change my 2nd set of EL84 tubes is this normal behavior for a brand new amp

    0 20
    • Lectrish
      Lectrish If I can expect to go through 2 -3 sets of EL84's a year I am going to unload this amp this week
      • Mar 1
    • Lectrish
      PedroRodrigues Hi Lectrish, thank you for your post, in this case I would suggest to submit an assistance request directly to our Tech Support Team by following the link below so we can analyse what is causing this behaviour
      https://community.musictribe.com/pages/create-new-ticket?type=Technical%20Support&brand=Bugera

      Thank you
      • Apr 30
    • Lectrish
      Lectrish

      Pedro, I unloaded that amp a long time ago. I'm glad I didn't wait 2 months for your thoughtful and insightful input. You can be sure that I will keep away of all Bugera products as a result of this experience. Have a nice day!

      • Apr 30
  • New
    syamilaliff
    Newcomer - Level 1
    2022-02-07

    Hi,

     

    May I know how do I buy the replacement part for BDM1?

    It is for Bugera 6262 Non Infinium

    0 21
    • syamilaliff
      KyleJohnson Hello, Kyle here with Music Tribe. Please contact our parts team by clicking on Support and then Spare Parts.
      • Feb 7
  • New
    morganGary
    Newcomer - Level 1
    2022-01-11

    I have no output to my speakers from my Guitar Amp.

    The Technical Department informed me it could be my Pre amp valves.

    The pre amp valves consist of 1x12AX7A, 1x 12AX7B and 2x 12AX7C

    On the net it just sells sets of four 12AX7 not numbered A, B Or C.

    Can just put the set of four Valves which I can buy or do I need A,B and C type Valves and if so where can I get them.

    All the best Gary

    read more...
    0 21
    • morganGary
      WilliamR Hello, William from the music tribe here. The Bugera 333 Infinium will take any combination of 12ax7 tubes.
      • Jan 11
      • Bugera 333 Infinium Amp
        morganGary Brilliant thank you for that. I will order today and hopefully that will resolve the problem
        • Jan 12
    • morganGary
      morganGary Brilliant thank you for that. I will order today and hopefully that will resolve the problem.
      • Jan 12
  • New
    OverDrive2020
    Newcomer - Level 1
    2022-01-07

    Hello, I have a new Bugera PS1 Attenuator. Everything works fine and as intended except the emulated out. When connected , it makes a polyphonic noise and the XLR jack sits looses in the fitting. Anybody else experiencing that from theirs?

    0 10
Go to page