Bugera

Bugera

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Bugera

250,555 members
127,729 posts
  • lucastor4
    Newcomer - Level 1
    2020-08-13

    Hi, I´m from Brazil and I´m Electronic Engineer. I have a costumer with a Bugera 333XL Infinium which does not fit the BIAS to valve 2. I just change the tubes to new ones, two new quad sets (JJ and electroharmonix) but the led 2 of digital module turns on and the standby bulb light blinks. I have checked the grid voltages and to V1,V3 and V4 the voltage is -48V. To V2 the voltage is -25V but not stable, it changes between -25V and -24V. I have checked all cables, I removed the digital module and checked connections. I have changed the sockets of tubes but the problem persists. I have no ideia what do know, I suspect that infinium module is bad working. thank you for help.

    The ticket is: CAS-129532-V7J5J8

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    • lucastor4
      Dale_M Hi lucastor4, sorry to hear of this issue, I will ask the USA team to look out for your ticket, it looks very much like a repair will be required.
      • August 14, 2020
  • EightGodzillas
    Newcomer - Level 1
    2020-08-10

    The portal won't let me send the request. It keeps saying to fill in the required fields and they are all filled in. I'd just like to call or email somoene at Bugera. Why can't I do that?

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  • EightGodzillas
    Newcomer - Level 1
    2020-08-10

    Any idea why the lights don't work on the pedal? I bought the head off Sweetwater as a return and it had no pedal. I ordered the proper Bugera pedal. It switches the channels and turns the reverb on and off just fine, but the lights don't work on the pedal. I bought this head a couple years ago and Just started playing it, so I doubt anyone will do anything at Sweetwater or Bugera. But if it's a fuse or something, I can fix that. 

    Any help is appreciated.

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    • EightGodzillas
      Dale_M At this stage it is difficult to advise if it is the amp or the pedal, your best bet would be to see if anyone else you know has either models and you could try either the head or the pedal to at least conclude which is at fault.
      • August 12, 2020
  • Hawke77
    Newcomer - Level 1
    2020-08-08

    Still waiting to hear from a request for the availability of a 120 v transformer for a used T-50 that I purchased.  How long is typical to wait for a response after submitting a request?  Anyone have a suggestion for me?

     

    Bill

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    • Hawke77
      john0121 Hi Bill, I work for Music Tribe, do you have a case number for this? I can have a look and see if I can help move it along with the right team for you.
      • August 9, 2020
    • Hawke77
      Hawke77 Thank you, I would appreciate the help: Ticket Number: CAS-125888-Y3M6H2
      • August 10, 2020
      • Bugera T50 amplifier
        john0121 I dropped the US team a message about this so someone should jump on it today
        • August 10, 2020
  • Smdecat
    Newcomer - Level 1
    2020-08-05

    Hello I recently purchased a Bugera V5 amp which sounds great but I didn't realize until later that you also offer the T5 which is just the head and not the combo like the V5.  My question is are the V5 and the T5 tonally the same amp?  Is the T5 essentially voiced the same as the V5 with more eq options just minus the speaker?  Are they voiced differently?

    Also the speaker output says 4ohm minimum so I am assuming that 2 12" speakers wired in parallel will be fine for either the V5 or T5?

    thank you

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    • Smdecat
      WilliamR Hello, The v5 and the T5 are similar but they are not voiced exactly the same. The V5 preamp design is more of a '60s vibe design, the T5 is more British voiced. Two 8 ohm speaker wired in parallel would work fine for the T5.
      • August 18, 2020
  • jmhallrn
    Newcomer - Level 1
    2020-08-04

    I just received a secondhand V22 Infinium. It sounds great, but the FedEx guys taped bubblewrap directly to the amp and it left some adhesive residue.  Is it safe to use Goo Gone on the Tolex? Is there a better option?

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    • jmhallrn
      Nigel67 Whatever you use, I would suggest that you try the cleaner on an area that is hidden or least visible. No matter what you use, it could react with the material. I found a video of a guy who cleans up his tolex but the substance he uses may not be strong enough to remove the tape. https://www.google.com/search?q=tolex&rlz=1C1GCEA_enGB815GB815&oq=tolex&aqs=chrome..69i57j0l7.1662j1j7&sourceid=chrome&ie=UTF-8#kpvalbx=_J18qX_3bL-qp1fAP4OyamAQ3
      Isopropyl alcohol may also be worth looking at to clean the Tolex but again try a spot out of sight first of all.
      • August 5, 2020
    • jmhallrn
      PatrickCorrigan I would try a citrus-based cleaner like Goo Gone. It works well for removing tape adhesive, but the citrus smell will linger for a while.
      • September 14, 2020
  • JoeRojas
    Newcomer - Level 2
    2020-07-31

    Hello,

      I have a Bugera G5 (that I love) and I also have a Boss MS-3. I followed the instruction in how to make the MS-3 switch channels on an amp. The MS-3 switches another amp I have, but on the G5... uh that's a different story. It seems it switches the channels at times, and sometimes it doesn't. I bought the amp used, so I don't have the manual. I tried pushing the channel button and that doesn't seem to work. Can anyone help me out with this, please?

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    • JoeRojas
      WilliamR Hello Joe, If you are using the Boss MS3, be sure you are using a TRS cable on the CTL out.
      • August 3, 2020
      • Channel Switching the Bugera G5 with the Boss MS-3
        JoeRojas Yes, I am using a TRS cable. That's how the amp switching works on my other amp. And I did plug the TRS cable into the CTRL 1/2 Out. And from the CTRL 1/2 Out to the Footswitch in of the amp.
        • August 4, 2020
      • Channel Switching the Bugera G5 with the Boss MS-3
        JoeRojas Here's the cable I'm using.
        • August 4, 2020
      • Channel Switching the Bugera G5 with the Boss MS-3
        WilliamR Hello Joe, It appears the Boss MS3 may not support dual button footswitch function. So using a mono 1/4 inch cable should give you the ability to switch from clean to overdrive but not turn the reverb on and off.
        • August 4, 2020
      • Channel Switching the Bugera G5 with the Boss MS-3
        WilliamR https://www.youtube.com/watch?v=rBaXLCMHt7E&list=RDh6NNHko6y1E&index=2
        • August 4, 2020
      • Channel Switching the Bugera G5 with the Boss MS-3
        JoeRojas I'll try a mono cable and see if that does the trick. Thanks
        • September 21, 2020
    • JoeRojas
      WilliamR https://www.amazon.com/TISINO-6-35mm-Stereo-Balanced-Interconnect/dp/B07SQ2LH5Q
      • August 3, 2020
  • Abnersanchez
    Newcomer - Level 1
    2020-07-28

    Good day! So I own a Bugera G5 amp head and absolutely love it. A couple days ago it started losing power or something to that nature. My emulated output does work as well as the send/return. I've changed both tubes now... Not sure what to do at this point... The distortion, loss of power only happens at the amplifier output to the speaker. I've checked my speaker, cables and tired other guitars.  The infinium LED for the tubes sometimes lights up even at a low wattage and even though I've put in new tubes. I give up and need help. Please help!

     
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    • Abnersanchez
      AlexLane Hi, could you please contact support using the "support" button at the top of the page? Technical support and fill out the required details. The amp may need a service
      • July 29, 2020
    • Abnersanchez
      Abnersanchez Thank you I have. Haven't heard back yet.
      • July 29, 2020
      • BUGERA G5 SOUNDS LIKE IT'S DYING
        AlexLane Please give them 24 hours to respond, if they don't within 24 hours pop me an email with your case number.

        [email protected]
        • July 30, 2020
  • JL1103
    Contributor - Level 1
    2020-07-20

    I'm looking to purchase 2 new cabinets for this amp. I always biamp so 1 cabinet to channel A and 1 cabinet to channel B through the crossover.  My question is what should be my Ohm rating per cabinet? 2 x 8 ohm cabinets or 2 x 4 ohm cabinets? And what should be the minimum wattage of each cabinet?

    Please help, as I only want to buy once and cry once!

    Joe

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    • JL1103
      DaveMorrison Minimum impedance is 2Ω/channel. You could run a cabinet with two 4Ω drivers in each cab. You can safely run a cab with two 8Ω drivers; it just won't be as loud. If you run at full volume at 2Ω, you theoretically need a cab rated a 2000W.
      • July 20, 2020
    • JL1103
      JL1103 Thanks Dave!
      • July 21, 2020
    • JL1103
      JL1103 Thanks Dave
      • July 21, 2020
    • JL1103
      JL1103 Just for clarity, when Bugera states 2x1950w/2 ohms, In the owners manual, you divide the wattage by the number of cabinets? If this is correct, 2x1380/4 ohms would mean 2 x 8 ohm cabinets at 700 watts each should cover the amps out put?
      • July 21, 2020
    • JL1103
      DaveMorrison The manual is not so clear, probably because it's a muddy subject. Perception of power is tricky. If you have a 100W amp and want it twice as loud, you need 400W. Amps are also measured using sine waves from test instruments. Since the power output of your amp is dependent not only on the amp's gain, but also your input signal. The way you play affects the power you produce. Rating cabinets is difficult because of the unknown factors: how was the amp measured, and the "quality" of the input signal. A distorted signal (Fuzz and overdrive) has more "energy" than a clean signal.
      If you are a clean player and don't play a full volume, then 700W ought to be fine. You could probably use a vintage Fender Bassman. If you push it to the max, you could "toast" nearly anything.
      • July 21, 2020
  • Bugera
    Triber Moderator
    2020-07-17
    We’re bringing new features to the Bugera website to make it an even better experience! Visit https://www.bugera-amps.com today! #Bugera #NewWebsiteFeatures
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    • Bugera
      JL1103 I need some help selecting speakers for my BTX3600 and can't find anyone to ask. Can you help me ?
      • July 20, 2020
    • Bugera
      WilliamR Sure, what would you like to know?
      • July 24, 2020
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