Klark Teknik

Klark Teknik

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Klark Teknik

180,584 members
49,354 posts
  • 2020-07-17
    We’re bringing new features to the Klark Teknik website to make it an even better experience! Visit https://www.klarkteknik.com/ today! #KlarkTeknik #NewWebsiteFeatures
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  • 2020-07-17
    need dn9650 update file homepage does not open. [email protected]
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    • chayoung
      Nigel Turner Hi, can you reply with your e-mail address and I will send the latest firmware over to you.
      • Jul 17
      • dn9650 update file
        Nigel Turner Sorry, missed your e-mail address even though its right infront of me . Will send it over to you
        • Jul 17
      • dn9650 update file
        chayoung The file you sent was received. But I think you sent it wrong
        I want a dn9650 file.
        What I received is dn9680.
        Installation is not possible.
        Currently my version is v1.05
        • Jul 17
      • dn9650 update file
        Nigel Turner I have sent the correct version now. Please confirm that you have received it
        • Jul 17
      • dn9650 update file
        chayoung I have received it well. Thank you
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        • Jul 17
  • 2020-07-15
    Hi, The stereo Klark Teknik DI 10P features one L+R RCA and one 3.5mm (stereo) inputs. Can all inputs be simultaneously used so the 4 channels are summed to build a single mono signal ? I'm hesitant to try it. I wouldn't like to damage the DI. Thanks in advance.
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    0 8
    • jgomer2001
      Rex Beckett As I understand it, the RCA and 3.5mm sockets are connected directly together. This would not be a good way to sum two stereo sources but it is more likely to damage the sources than the DI 10P. You would get much better results by using a small stereo mixer to sum the sources.
      • Jul 15
    • jgomer2001
      jgomer2001 For those interested, here is the reply received by the support specialist: "You could use all inputs at the same time but I wouldn't recommend it to prevent overdriving the passive circuitry. Instead, If you need to use more than one source, plug your sources into a small mixer. Take the mixer's outputs and connect them to one of the stereo inputs of the DI. This will also allow for better control of your individual sources."
      • Jul 17
  • 2020-07-15
    Hi, In the stereo Klark Teknik DI 10P every input channel has an attenuation knob. Product documentation mentions that knobs at fully clockwise position means no attenuation. What's the max attenuation achievable (ie. set fully counter clockwise) in dBV ? Thanks in advance.
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    0 7
    • jgomer2001
      jgomer2001 The level knobs of the DI 10P are relative to the signals input into the device. You can relate the 0 to 10 scale to 0% to 100%. So, it will take the signal and attenuate it down the percentage amount you choose of the signal coming in.
      • Jul 16
    • jgomer2001
      jgomer2001 Reply received from Customer Quality Support Specialist
      • Jul 16
  • 2020-07-13
    Hi, I have a DL422 inserted in the mid-slot of the PRO6 surface. I connected my outputs (Left and Right) to that and it works. But the red 'mute' light stays on. Anyone experiencing this? regards, Alex
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    • Alex Kempkes
      Nigel Turner Is this on all channel outputs on the card or just the two that you are testing?
      • Jul 13
      • DL442 mute
        Alex Kempkes All mute lights stay on. Check light i can enable via surface so interface seems ok.
        • Jul 13
      • DL442 mute
        Nigel Turner I would say that if the fault is on the DL442, then U9 is probably the culprit. You may find its as simple as a dry joint on one of the pins. This IC switches the Mutes on and off. Have you moved the card to another position just to check that the problem follows the card. It should do, but just want to check. You will need to get the card fixed if it does. It has a 10 year warranty if purchased on or after 1/9/2014. You need to contact the shop that you purchased the card from.
        • Jul 15
      • DL442 mute
        Alex Kempkes Thanks, i will follow the steps first and report to you.
        • Jul 17
    • Alex Kempkes
      Alex Kempkes I now understand what the mute light does on the DL442 and other outputs. when there is a signal, very very ver small. the light switches off. when there is no sound (digital zero) the light swithes on to RED.
      • Jul 20
    • Alex Kempkes
      Alex Kempkes I assumed that only the mute button could control the mute led on the output card, but it seems otherwise.
      • Jul 20
      • DL442 mute
        Alex Kempkes thanks for your tips.
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        • Jul 20
    • Alex Kempkes
      Nigel Turner Hi Alex, ah, yes. The mute LED circuitry is right on the output stage of the audio circuitry, so as soon as it detects any audio / noise, it will switch the LED off. Even if the Mute switch is unmuted, if there is not enough audio level/noise then the LED will not switch off.
      • Jul 22
      • DL442 mute
        Nigel Turner sorry do not understand your question
        • Jul 23
      • DL442 mute
        Alex Kempkes i type a smiley after 'right' but it came out as '????', again, thanks for saving me
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        • Jul 24
  • 2020-07-13
    Hi, Anyone experiencing loss of subscriptions after powering down the DN9650? regards, Alex
    0 12
    • Alex Kempkes
      Alex Kempkes powering down = power down -> next day -> power up :)
      • Jul 13
      • DN9650
        Nigel Turner Hi Alex, sorry but I do no know what you mean by subscriptions. Could you give me a little more information please. Many thanks
        • Jul 13
    • Alex Kempkes
      Alex Kempkes subscriptions is Dante terminology (i think). This is like 'patching' within the PRO series.
      • Jul 17
      • DN9650
        Alex Kempkes I am unsure where this is stored, I assume the KT-DANTE card inside the 9650 stores this 'patch'.
        • Jul 17
    • Alex Kempkes
      Nigel Turner As far as I know, the dante device only stores a list of the device name/channel name of each of its receive subscriptions. The actual patching is on the computer. You would have to ask Dante to confirm this.
      • Jul 17
  • 2020-07-10
    Hi, I found out this week from Klark Teknik that the KT-2a has been discontinued!! I'm quite shocked to hear this as it's a fairly new product and is extremely popular. When I was looking to buy mine, they kept selling out in the stores so quickly! !? I even know a UK studio that is working with major international jazz artistes who have recently added a couple to their studio along with the KT-76 and EQP-KT and they told me the KT-2a is the standout best of the Klark clones (whilst the others are still very good). In fact, the producer said that after he upgraded the optocell in his KT-2a to the Kenetek T4b, it sounded at least as good as the comp in his UA LA610 and possibly even nicer! I wonder why Klark Teknik have suddenly discontinued the KT-2a!!????
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    0 6
    • Richard Penrose
      Dave Morrison I think it's a rename. Now they have a 2A-KT. Both are listed on the website. Identical except for the name.
      • Jul 10
    • Richard Penrose
      Richard Penrose Ah well that would make sense. I couldn’t imagine why Klark Teknik would discontinue the KT-2a compressor altogether as it is so successful!
      • Jul 12
  • 2020-07-10
    Trying to download new firmware so I can connect to my new DM8000. Website says the following (below) everytime i go to page (regardles s of whether i am logged in or not!!!!!!! Error 477 Suspended CDN resource Unfortunately, this CDN resource has been suspended. REALLY NEED to get this going today! Someone please help. my email is [email protected]
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    0 18
    • RGWINEDWARDS
      Paul Vannatto I read in another thread that they have switched over to new servers for all of their websites and have run into some glitches. Yesterday I tried to get a file from the Turbosound iQ site and got the same error, unfortunately.
      • Jul 10
      • DM8000 firmware download not working
        RGWINEDWARDS Just heard the server change was 2 weeks ago!. My rep was just on a nationwide rep call and NO ONE in US has access to firmware at the moment. AND the Europe offices don't seem to answer any calls or support emails. I won't be using this product again.
        • Jul 13
      • DM8000 firmware download not working
        David Bradshaw I just sent you a couple of emails with the firmware (and DM Designer software) attached
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        • Jul 13
  • 2020-07-08
    Why are these two both on the Klark Teknink Website? https://www.klarkteknik.com/Categories/Klarkteknik/c/Klarkteknik?q=:catRank:division:CREA:publicProduct:true#googtrans(en|en) +Signal Processors +Compressors/Limiters Are they the same or???
    0 12
    • Blondie Hedemann
      Dave Morrison Hmm.. I wonder if they had to change the name? KT-2A are running out of stock in a lot of places
      • Jul 8
      • Klark Teknik KT-2A vs 2A-KT
        Nigel Turner These are exactly the same product, but the name was changed. I am afraid that I am not privvy to the reasons but can assure you they are the same.
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        • Jul 8
    • Blondie Hedemann
      Blondie Hedemann Ok i thought it would be something like that. Thanks guys????????
      • Jul 8
  • 2020-07-07
    Hi, Anyone using the DN735 solid state recorder. I can buy one but i am curious if it can operate without a timecode, just as a simple sample? Plz let me know. regards, Alex
    0 12
    • Alex Kempkes
      Nigel Turner Hi Alex, I am unable to get on to our server at the moment to access the operators manual. As soon as I can(hopefully in the morning) I will get an answer to you.
      • Jul 8
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