Lab Gruppen

Lab Gruppen

Brand

Lab Gruppen

298,480 members
182,087 posts
  • New
    vincent150678
    Newcomer - Level 1
    2021-04-27

    Hi.

    hope you are well.

    My need : I am a mixer for movies, building my own stage. I want to power 3 channels (3xLF 3xHF) of JBL 4670D (https://jblpro.com/en/site_elements/4670d-spec-sheet)

    and 8 channels of Top speakers (Atmos) DKAUDIO P12C (http://dkaudio.fr/fr/cinema/3d-immersif/plafond/p12-c)

    Rest of surrounds and LFE are self powered. I am also interested in Dante integration + FIR Processing through lake for at least the front channels.

     

    Thanks 

    read more...
    0 98
  • New
    Lergei
    Newcomer - Level 1
    2021-04-27

    Hi! I'm new here and don't know if i'm writing to right place but i bought this nice old SS300B power amp and i need service manual for it, can someone help me?

    Mikko 

    0 150
    • Lergei
      Nigel67 Hi Mikko, I am sorry, but I do not recognise this amplifier. If we do have schematics, then unfortunately we are not permitted to distribute them. There was a LAB 300. Is this what you have?
      • April 27, 2021
  • New
    jazzed
    Newcomer - Level 1
    2021-04-09

    Hello,

    How do I get in touch with Labgruppen in order to apply for a job or get information about available jobs.

    Jazzed

    0 88
    • jazzed
      DavidKnighton Hello jazzed,
      At the top of the page, please click ABOUT and then JOIN US from the drop down menu. Continue clicking through to find available job listings.
      • April 9, 2021
  • New
    Gheorghe17
    Newcomer - Level 1
    2021-04-05

    Hello,

    just got a used Lab Gruppen IP450, love this amp but the face plate ha some scratches.I need a new one and I was wondering if I can still find this kind of spare part ?

    Thank you in advance and hope for your positive reply.

    GD

    read more...
    0 65
    • Gheorghe17
      Nigel67 Hi Gheorghe, Please contact our spares team and they will be able to advise you availability and pricing. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spares tab and submit a ticket. Many thanks
      • April 5, 2021
  • New
    johnaldrsn
    Newcomer - Level 1
    2021-04-03

    Hi there, first post here.

    I have a Lab Gruppen C20:8x and am getting no output from channel F. The CPL fault LED is constantly illuminated (orange) for that channel, also the VHF fault LED. This is irrespective of whether inputs/outputs are connected or not.

    Can anyone advise pls? Feel free to ask for further info. Thanks in adv,

    John

    read more...
    0 92
    • johnaldrsn
      DavidKnighton Hello johnaldrsn,
      This type of issue would warranty a service request ticket. Please click on SUPPORT at the top of the page and then scroll down to SERVICE REQUEST to stat your inquiry.
      • April 3, 2021
  • New
    ericchee85
    Newcomer - Level 1
    2021-03-10

    Hi,

    I need the price and product availability for Lucia Serial Dongle RS232. This is to spec into a project. I did not manage to find any in the B2B portal and the fulfillment guy in Zhongshan request me to ask in the community. 

    0 118
    • ericchee85
      KyleJohnson Hello, Kyle here with Music Tribe. In order to order spare parts please click on the Support link at the top of the page and then select the Spare Parts option and submit a ticket.
      • March 9, 2021
      • Price for Lab Gruppen Lucia serial dongle rs232
        KyleJohnson FYI, The rs232 dongle is included in the box with every Lucia purchase, so you shouldn't need to buy them separately.
        • March 10, 2021
      • Price for Lab Gruppen Lucia serial dongle rs232
        ericchee85 Thank you
        • March 10, 2021
  • New
    CustomerServiceGroup
    Newcomer - Level 1
    2021-03-08

    Need to return one LAB GRUPPEN 4000W AMP W/4 FLEXIBLE OUTPUT CHANNELS/L Mfg Part #: D40-4L-US for credit but keep getting an automated email saying that I have to send it in for repair service.

    please assist

    read more...
    0 87
    • CustomerServiceGroup
      Nigel67 Hi. I will message my colleague in Service dealing with your case and ask him to advise why we will only repair the unit. I am afraid that only he knows the reason for this. The warranty policy is that a doa (credit) can only be claimed within 30 days of purchase by the customer. If it is over this, then the unit will be repaired and returned. As I mentioned, I do not know what the situation is here, but I will ask the colleague to explain this to you.
      • March 8, 2021
    • CustomerServiceGroup
      CustomerServiceGroup Hello, I am inquiring about RMA 379167. UPS tracking 1Z9XY8660322759638 shows delivered on March 11th of 2021 at the required location, please provide a copy of the credit memo at your earliest convenience.

      I have sent multiple emails to your service address for the past year but am yet to receive a response.
      • Apr 1
  • New
    Mouzika
    Newcomer - Level 1
    2021-03-08

    Bonjour 

    je viens d'acheter un PDX3000 et je voulais enregistrer mon achat pour bénéficier de la garantie de 10 ans. J'ai tout renseigné mais l'enregistrement ne se fait pas. Cordialement 

    0 89
    • Mouzika
      KyleJohnson Hello, Kyle here with Music Tribe. Did you receive a case number with your registration? Can you provide that number?
      • March 8, 2021
  • New
    palbin
    Newcomer - Level 1
    2021-01-06

    Hello!

     

    I wonder if it is possible to totally bypass DSP in amps IPD 2400 and FP10000Q (and possibly some others similar)?

     

    I suppose it must be but best to check anyways ... .

     

    Best regards

     

    PS. At present I use analogue signal processing of various D/A-processed digital source signals so I don't want to A/D 

    and D/A these signals one more time ... . 

    read more...
    0 134
    • palbin
      DavidKnighton Hello Patrick,
      With Lab Gruppen amplifiers, the DSP is what makes them unique and desirable. There's no way to bypass the internal DSP for those select amps, such as IPD, PLM, LUCIA, and D series. The FP series, C series, and E series amps do not feature built in DSP, so if you want the power of Lab Gruppen without the DSP, then you would choose one of these models.
      • January 6, 2021
  • New
    audioconcept
    Newcomer - Level 1
    2020-12-22

    Hello
    One of my PLM5K44 has a problem .. DICO COMM FAULt and all inputs light red flashing
    What is it ?
    how can I solve ?
    Thanks

     

    0 103
    • audioconcept
      Dale_M Hi Dominique, given the above information there is definitely a fault with your unit and it will require repair, can I advise you to go to the above support tab and submit a Service ticket so that we can advise you on a repair?
      • December 22, 2020
      • PLM5K44 DICO COMM FAULT
        audioconcept Hello. i have submitted a service ticket, but this amp already comes from your service , he had a PSU problem... this problem has been resolved but now there is another problem.. Maybe it needs a warranty exchange ???
        • December 22, 2020
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