Midas

Midas

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Midas

228,595 members
103,500 posts
  • CharlesHarbison
    Contributor - Level 3
    2019-07-15

    Hello, I have been doing pretty good at learning these consoles and this group has been a great help for my challenges. It appears that after updating to Mojave or updating to the latest firmware I can no longer play music from iTunes via USB to the M32. All sound effects, appilcations including Pro Tools, Logic Pro and even Safari websites play without a hitch but iTunes will only play through the internal speakers from the MacBook Pro. I use iTunes for practicing and as you may be aware the quality is not there through MacBook Pro speakers. I understand some people may not be Apple fans, or fans of iTunes but I am not posting this to get in a fanboy battle I just have not found any answers to this issue. I am hoping I have over looked a simple setting. 

    I am using the M32 with the original Klark Technik USB card. The console is using firmware 3.11 and my MacBook Pro is using 10.14.5 Mojave.  All software is up to date and I really couldn't tell you when this issue started because it's not too often when I am trying to playback from iTunes. (It did work before when using 10.13)

    In my System Preferences I have DN32-USB selected for input and output. Selecting any other audio device either plays through the built in speakers or casue iTunes to stop playback.

    On the M32 I have the USB set for input and it must be correct because I get audio in all other applications I have tried except iTunes. Even YouTube plays just fine through the Midas console.

    Anyway if anyone has run across this issue or has a fix I would greatly appreciate it and thank you for taking the time ti read this.

    Chazz

     

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    • CharlesHarbison
      Paul_Vannatto


      @CharlesHarbison wrote:


      Hello, I have been doing pretty good at learning these consoles and this group has been a great help for my challenges. It appears that after updating to Mojave or updating to the latest firmware I can no longer play music from iTunes via USB to the M32.





      I'm not a Mac user, but have seen at least a dozen posts here about this specific issue for both Mojave and Win10. The answer is always to change the privacy setting which disables the microphone and thus USB audio. I'm still using Win7 and will do so as long as I possibly can, due to issues like this. 


       

      • July 15, 2019
    • CharlesHarbison
      KenMitchell

      Hi Chazz ( @CharlesHarbison ), 


       


      The Mojave privacy settings only affect recording since they block "listening devices" such as microphones and audio interfaces that could have microphones attached. 


       


      Go into Utilities->Audio MIDI Setup, Audio Devices and check the speaker configuration for your M32.  That's where iTunes gets its output device info. 


       


      Hope this helps, 


      Ken


       

      • July 16, 2019
    • CharlesHarbison
      johngomez

      I am a fan of iTunes. And I love other apple devices like MacBook Pro, iPhone, iPad etc. Even I am such a big fan of iTunes it sometimes disappoints me with annoying errors. A few days back I had to Fix iTunes Error 14 by searching online. It took me about 1 hr 30 mins to fix it. Still, I love iTunes and apple.

      • January 9, 2020
  • Blink180stu
    Contributor - Level 1
    2019-07-15

    I have a Pro2 that needs servicing, I've sent several emails with no reply yet (going on 3 weeks), not sure what to do next as I can't find a support phone number anywhere.  Is this typical for it to take so long just for a response?

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    • Blink180stu
      CARLOSPER

      Hello, in what country are you?
      I can pass the data of the technical support according to the zone

      • July 15, 2019
  • ErikBelgium
    Contributor - Level 1
    2019-07-10

    HAllo,
    we use a DL16 and an M32R.
    These are connected to a pro snake CAT 5 Profi 30m.
    https://www.thomann.de/be/pro_snake_cat_5_profi_30m.htm_snake_cat_5_profi_30m.htm.

    When I start both devices, I often have no synchronization between the DL16 and the M32r.
    After a few reboots I have communication.

    I have already laid another cable, updated the firmware but without success.

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    • ErikBelgium
      GaryHiggins

      @ErikBelgium Was the other cable the same brand? I would suggest trying yet a third one, another brand. Also was the DL firmware part of the updated firmware?

      • July 10, 2019
    • ErikBelgium
      ChaseMcKnight

      Hi ErikBelgium,

      To verify it's not a physical issue with the M32R, try connecting from the AES50 A port of the DL16 to the AES50 B port of the M32R. If you're still having issues, and swapped cabling, it could be the DL16. Lastly, make sure you're clocking from the console and not the DL16. Keep us posted. 

      • July 11, 2019
    • ErikBelgium
      ErikBelgium

      Hello, thanks for the tip.


      Next test carried out
      1) Cable is in the AES50 A port of the M32R and in the AES50 A of the DL.
      First I started the M32R and then the DL.
      => No sync


      2) Cable inserted into the AES50 B of the M32R
      => sync


      Does this mean the M32R is malfunctioning?



      By the order of clocking you probably mean what you start first up?



      Thank you for your reaction


      Erik

      • July 11, 2019
  • AntiguaProd
    Contributor - Level 1
    2019-07-07

    I am training a set of good volunteers on their Midas Pro2C system and I would like to know if I can either lock the gain and dynamics section.  While they understand the signal flow of the board, they still need to train their ear and in order to avoid making mistakes during service.  The Pastor has asked me for a way to lock the console which is something we did back when they had the Yamaha M7CL48; however, after reading the manual, I don't think such feature is available for the pro2.  I can't even find a section where you have "user" profiles and manage what one can and cannot do.  If this is indeed not available today in the latest firmware, how do I go about putting in a feature request? 

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    • AntiguaProd
      ChaseMcKnight

      Hi AntiquaProd,

      There isn't a way to 'lock' features on the PRO Series consoles. A potential solution could be to utilize the console's Automation and create Scenes. Now if something happens they can reload the Scene, effectively resetting the console to the desired settings prior to the mistake. You can also lock Scenes so they can't be overwritten. Hope this helps.

      • July 8, 2019
  • jon9max
    Contributor - Level 3
    2019-07-04

    Hello, I'm new. Very new. I don't even have the equipment yet.

    I am going to have an M32C with a DL32. I am having it all racked up so we can use it for stereo IEM's, with a split for FOH.

    This is a large band, 11 people, and there will be 6-7 stereo IEM's and just about all 32 inputs will be filled.

    I am doing all I can to learn about the unit so we can get to work right away when I get this next week. 

    It seems if you use all of the Physical outputs you can't use the effects? (I know the mix busses, but...)What does one have to do with the other? Am I missing something? There are 16 phys. outputs and 16 "mix busses" Did they not think people would not use up the physical outputs and the mix busses to go with them and Not want some reverb?

    As I said, I don't know. Is there something I'm missing totally? Is there a workaround?

    Thanks in advance! 

     

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    • jon9max
      Paul_Vannatto

      Hi John @jon9max,


      Welcome to the forum. Yes you are misunderstanding how the M32 engine is designed. Physical outputs are separate entities from the mixbuses. What I would suggest you do is to download the M32-Edit app (PC, Mac, linux and/or Raspberry Pi) and have a look at how everything is laid out.


       


      There are 16 mixbuses that can be used to mix channel sends and output to various destinations, including physical outputs. Typically it is setup to use the first 12 mixbuses for monitor mixes or 6 mixbus stereo pairs, or a combination thereof. The last 3 mixbuses are typically used to mix channel sends to be sent to the first 4 Fx slots (side-chain) as the dry signal inputs. The wet signals are returned in stereo pair channel inputs (on the Aux layer channel strips 9-16), which can then be sent to the Main LR and/or any of the monitor mixes.


       


      Assignments to the physical outputs are done in the Routing section and is accomplished in a 2 step process. First individual outputs are assigned to individual physical outputs on the Out 1-16, Aux Out or Ultranet. Then these outputs are assigned to the AES50 in banks of 8 of those individual assignments.


       


      The best thing to do is play around with the M32-Edit, then ask questions here as they come up. That's how I got started back in Dec 2012 when my church got their X32. Because I was new to the digital mixing world, I ended up asking lots of questions.


       

      • July 3, 2019
    • jon9max
      jon9max

      Thanks so much Paul! 


      I do have the M32 edit program and I am setting up as much as I can prior to getting the unit. That’s what brought me here with my question. You basically restated my question with your solution. When you said “typically” it is used in such a way...


      What I’m asking, is if I use the mix busses to control the stereo IEM’s, can I use effects? 

      • July 3, 2019
    • jon9max
      Paul_Vannatto


      @jon9max wrote:


      Thanks so much Paul! 


      When you said “typically” it is used in such a way...


      That is the way it is setup from the factory and I normally leave it that way. Fortunately it does give the ability to change that. For example, if you need 7 stereo IEM capability, you could use mixbuses 1-14 and use only the last 2 (15 and 16) for sends to 2 of the FX slots.


      What I’m asking, is if I use the mix busses to control the stereo IEM’s, can I use effects? 


      Yes of course you can. There are 2 ways of using the effects - sidechain or insert. Reverbs, delays, etc. work best using the side chain method, which requires a mixbus to feed them.





       

      • July 3, 2019
    • jon9max
      jon9max

      Ok, So can I insert them, then?  (I do know how they work best, but it looks like I'm not gonna be able to do it that way. It just seems wacky that the outputs are kinda tied to the mix buses, well, that there aren't more mix busses if you are using them to control the outputs for Iem's/monitors.) But It's so we can get a little reverb in the IEM's just so vocals and drums won't be completely dry. I haven't found a way to insert them.  Inserted to a subgroup an input channel? (subgroup would be great) 


      thank you,


      John

      • July 4, 2019
    • jon9max
      BillHood

      Hi @jon9max . Paul is the expert so you have the right person helping you out. Just thought I would chime in, as you asked about any workarounds... but I will note the DL32 has ADAT out for 17 through 32. I have often wondered if ADAT out to an ADA8200 wouldn't provide more physical outputs, but I don't need them so have never tried.


       


      Alternatively, with 11 folks and 6-7 stereo IEM's I figure you are anticipating some shared mixes or wedges or similar? If you can work it with your group, using a couple of mix bus for compiling/grouping several channels like to a 'drum' L 'drum' R, you might be able to get away with using a couple of the P16 system in addition to the 16 physical outs. Downside is P16 only allows 16 assignments, which I find a real drawback. 


       


      Idea might be mix bus 1-12 are individual L-R mixes and go to 12 of your physical outs for 6 stereo IEM, and you have 4 physical outs for Subs and Mains


       


      Bus 13 and 14 then are 'drum' LR, bus 15 and 16 are for effects send. Or some combination of the above, whatever fits your need. Then for the P16 system you can assign the 'grouped' mix bus 13 and 14, where you can also mix in some of your effects returns to add reverb, then 14 other individual channels.


      Not ideal I know, but maybe useful... also note the M32C has 'Monitor Out L and R' - I use those physical outs for my IEM as well. Still uses 2 mix bus, but is 2 more physical outs... just have to use some creative routining.

      • July 4, 2019
  • DwayneAasberg
    Super Contributor - Level 1
    2019-06-30

    Hello all.  Working with a new M32 in our church.

    We have a pretty good handle on scenes, snippets and library entries.

    But how about things like mixer settings under Setup and the Assign sections.  How can these settings be recorded in case somebody really mucks things up?

    Thx in advance.
    Dwayne A

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    • DwayneAasberg
      Paul_Vannatto

      Hi Dwayne @DwayneAasberg,


      The assign settings are included in the scenes (lines 23-30). For the global settings, I thought Patrick had made a tool to backup and restore these settings. But looking on his website, I don't see it. You can backup these settings using Live Toolbox, MX Terminal, or LT_Command. 


       


      To save the settings you would use he following tidbit commands (or create a tidbit file):


      Store 1


      Store 1 allconfig


      Recall 1 tid "M32 Global Settings.tid"


       


      To restore these settings, use the following tidbit command


      Launch tid "M32 Global Settings.tid"


       

      • June 30, 2019
    • DwayneAasberg
      DwayneAasberg

      Good morning Paul and happy Canada Day.


      Okay.  Assigns are included in scenes.  Good to know.


      Since I don't see a way to manipulate them with snippets on the board I assume the only way copy assigns from one scene to another is with an off-board script editor.  Correct?


      I will download the other tools you mention to capture and save the global settings.


      Thx again for your help.
      D

      • June 30, 2019
  • Giancarlo0901
    Contributor - Level 1
    2019-06-24
    0 105
    • Giancarlo0901
      CARLOSPER

      Hola Giancarlo, como estas.


      En que parte calienta el DL371, L


      Le hicieron algun service de mantenimiento , limpieza de polvo, reciduos, etc que se acumulan en los fan?


      Y como estan los powers supply? 


      Cuando estas en la pagina de STATUS marca alguna parte amarilla?, Tambien chequea como estan las tensiones y temperaturas de trabajo cliqueando sobre el diagrama de DL371 


      Espero ser util, Cualquier duda podemos seguir investigando


      Saludos  y gracias 


      Carlos M Perrone


       


       


       

      • June 28, 2019
  • dendong
    Contributor - Level 1
    2019-06-23

    Hi,

    We are currently setting up Midas M32 and Mackie DL32R connection using Dante card. However, we do not clearly understand routing of M32 and DL32R. We would like to have M32 to control all inputs and outputs from DL32R. The routing will be like this, Inputs (mic) > DL32R > Midas > DL32R > Outputs (monitors, main L/R). Below is our current routing configuration for M32 and DL32R where only inputs 1-32 of DL32R can be controlled at M32. Meaning, we can only adjust gains of DL32R inputs thru input faders of M32 but the DL32R outputs cannot be controlled thru M32 ouput faders.

    M32

    Routing > Inputs (card 1-8, 9-16, 17-24, 24-32)

    Routing > Card out (Out 1-8, 9-16), since DL32R has 14 outputs only with 13 & 14 as Main L/R

    Routing > Output (DirectOut Ch 1-16), post fader

    DL32R

    Routing > Dante (Dante 1-32 > Mic Pre 1-32)

    Routing > Input A (Ch 1-32 > Dante 1-32)

    Routing > Output (XLR 1-14 > Dante 1-14), 13 & 14 as Main L/R

    We hope someone could help us regarding the basic routing as we are newbie to digital audio networking. 

    Thank you.

     

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    • dendong
      DaveMorrison

      @dendong 


      If I understand your question correctly, wouldn't you want the outputs from the M32 to be Bus 1-12 and LR on 13&14?  If this is the case, then set Routing 1-16 to be Mix Bus 1....12 to Output 1....12 and Main L&R to Output 13&14 (all post fader).


      The Card Out routing looks correct if the Routing 1-16 is set to the above. 


      If you need more help, Upload your scene file.


      Here are (older) instructions for saving a scene. Remember to ZIP the file or it won't upload. https://behringerwiki.musictribe.com/index.php?title=Uploading_files_to_the_forum

      • June 23, 2019
  • hughesaudio
    Contributor - Level 3
    2019-06-14

    Hi,

    I have a DL32 and 2 X32's. In the past I have used the 2 consoles as FOH and Monitor consoles. I have an upcoming festival style event and I was wondering if anyone has succefully linked 3 X/M32s. I think it should work but I would need to rent a 3rd console so I would like to know it works before having to rent it and finding out it doesn't.

    The concept is DL32 split to FOH and MON console 1, then Monitor console 1 connected from AES50B to AES50A on Monitor console 2. The reason is to have Monitor console 1 for mixing floor monitors and Monitor console 2 for mixing in-ears. I just want to make sure I can route all of the inputs. Output can be routed from the consoles themselves.

    Thank you!

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    • hughesaudio
      DaveMorrison

      Hi @hughesaudio 


      You can. You're better off not using the AES50-B port on the DL32 though. Routing is tricky and limited (although you maybe aware of this isue). Daisy Chain them; DL32(A)>Mon1>Mon2>FOH.

      • June 14, 2019
    • hughesaudio
      GaryHiggins

      I think it should work ok, the main issue (imo) would be that the B side of the DL will not have preamp gain control, only trims and will also not be able to dictate the DL outputs. If that's not an issue or is well considered you should be good. +/-18 db trilm per ch is usually enough if the gains are set up well initially. Routing in general needs to be carefully considered. Sounds interesting. My 2 cents.

      • June 14, 2019
    • hughesaudio
      hughesaudio

      Thanks for your help guys! It makes sense in my head I just wanted to see if anyone else has done the same to make sure it was possible. 


      My preference would be for the FOH console to control Preamps. The digital trim will be plenty. 


      I will let you know how it goes.


       

      • June 16, 2019
    • hughesaudio
      hughesaudio

      Hey guys,


      Everything worked out as planned.


      I ended up with this setup:


      DL32 > S16 > X32 (FOH) > X32C (Mon1-Wedges/Sidefills) > X32C (Mon2-IEMs)


      I ended up running it this way so the FOH console would have head amp control (all consoles were on the side of the stage so the cable runs were not an issue) and because I needed to use the S16 for inputs that I remaped to the Aux Ins. That required the S16 to be first in line after the consoles.


       


       


       

      • July 7, 2019
  • drice
    Contributor - Level 2
    2019-06-13

    We have an M32 in our Broadcast TV station and the features are excellent, but we hate having to use up two faders for every stereo source input. I'm wondering if controlling a linked pair of inputs with a single fader might ever be a feature in a future firmware/software update?

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    • drice
      AnthonieHunter

      Did you consider controlling the pair with a DCA?

      • June 13, 2019
    • drice
      drice

      Using a DCA to control a stereo input is a great idea and I’m using four of them for that purpose currently. We’ve got about 10 stereo sources we’d like to have on single faders. The console has enough inputs for all of our sources, just trying to get the most frequently used ones on the top fader layer. And trying to get my sound ops used to a console that is not our analog 32 channel Verona!  Thanks for the input!

      • June 13, 2019
    • drice
      drice

      While playing around with the great options that everyone has been suggesting, I stumbled upon another possibility (provided you aren't concerned with keeping stereo separation on a particular input). This solution could also work as a kind of internal router, and works around the "routing in banks of eight only" limitation by allowing the placement of any single input on any fader. 


      Here's the theory (I have't actually tried it yet). Physically patch a cable between an available Aux Output and an XLR input in the 1-16 range (to put it on the first fader bank). Now you can internally route any one of your inputs to that Aux, and it will be available on that first bank's fader. Be sure to send that input prefader and pre-mute, then mute the actual input, so it does not feed the Main output from there. You'll now have full control of that input on the fader you chose, without having to change fader banks to get to it. You could send a stereo pair to that Aux and control it with that single fader (it will be summed mono of course), without burning a DCA or two top bank faders. 


      In our TV studio, we have to occasionally use different sources for different shows, and the mix can be unpredicatable, so having 1 or 2 "route-able" inputs can be really useful to keep the frequently used faders for that show on the top page/bank. We've got a lot of possible inputs from audio clip playback devices, graphics SFX, in-studio guest mics, phone callers, Skype guests and satellite guests, so it's not possible to keep them all on the first fader bank, and the mixer's installation makes it impractical to physically repatch before each show. I can save a scene for each possible scenario and just load the correct one once I know where all my sources are coming from for a particular show. 


      Thanks for all the great advice everyone, and I hope this idea can work for someone who might have been struggling with a similar issue (if it actually works and does not create some kind of audio black hole). 


       

      • June 15, 2019
    • drice
      KevinMaxwell


      @drice wrote:


      While playing around with the great options that everyone has been suggesting, I stumbled upon another possibility (provided you aren't concerned with keeping stereo separation on a particular input). This solution could also work as a kind of internal router, and works around the "routing in banks of eight only" limitation by allowing the placement of any single input on any fader. 


      Here's the theory (I have't actually tried it yet). Physically patch a cable between an available Aux Output and an XLR input in the 1-16 range (to put it on the first fader bank). Now you can internally route any one of your inputs to that Aux, and it will be available on that first bank's fader. Be sure to send that input prefader and pre-mute, then mute the actual input, so it does not feed the Main output from there. You'll now have full control of that input on the fader you chose, without having to change fader banks to get to it. You could send a stereo pair to that Aux and control it with that single fader (it will be summed mono of course), without burning a DCA or two top bank faders. 


      In our TV studio, we have to occasionally use different sources for different shows, and the mix can be unpredicatable, so having 1 or 2 "route-able" inputs can be really useful to keep the frequently used faders for that show on the top page/bank. We've got a lot of possible inputs from audio clip playback devices, graphics SFX, in-studio guest mics, phone callers, Skype guests and satellite guests, so it's not possible to keep them all on the first fader bank, and the mixer's installation makes it impractical to physically repatch before each show. I can save a scene for each possible scenario and just load the correct one once I know where all my sources are coming from for a particular show. 


      Thanks for all the great advice everyone, and I hope this idea can work for someone who might have been struggling with a similar issue (if it actually works and does not create some kind of audio black hole). 


       





      I am not understanding what this will give you unless you are talking about using a Mix Bus to mearge each pair of inputs.

      • June 16, 2019
    • drice
      drice

      Merging (summing) the stereo inputs to one fader is one possible use, the other is that this allows me to internally route any one of my inputs to the top bank of faders. Sure, I could do this by simply connecting that device to an input that already appears on the top layer, but the connections on the back of our mixer are not easily accessible, and depending on what sources we are using for a show, I might want to quickly place something on a top level fader that does not usually appear there. Some other mixers allow you to do this on an single input basis, but the M32 locks you into routing inputs to faders in banks of eight. 

      • June 17, 2019
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