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  • New
    andyp13
    Contributor - Level 3
    2021-10-04
    MIDAS DP48 Problem | Digital Mixers

    Have a sound problem with the DP48. My Dp48 would make my solo guitar sound like Im playing under water..I discovered that the problem is with the Compressor..once it was off the sound was OK, However my drummer now has the same problem but all compression etc is off? He has to turn the guitar off in his mix? Anyone else suffer from this problem? 

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  • New
    Craig71
    Newcomer - Level 1
    2021-10-03
    Mix buses on M32r Live | Digital Mixers

    G'day

    have an interesting issue with my M32R Live at church. Somehow the mixbuses have ended up patched to DCA 1&2 ,also the mixbuses 1 through to 4 which i use for my foldbacks are not controlling master volume on the bus and the only way to adjust mix volume through the mixbuses is individual channel level.All this has come to pass since we upgraded the snake to a DL 16,any thoughts?

    Cheers Craig

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    • 3 Replies
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    • Craig71
      Paul_Vannatto Hi Craig, that sounds like a routing issue. The best way to troubleshoot it is to export your scene to a file using either the Utility button on the console or using M32-Edit. Then upload that file to the cloud (Google Drive, Dropbox, etc.) and post a shareable link. That way we can have a look at your setup and better advise.
      • Oct 3
    • Craig71
      Craig71

      Thanks Pal will do
      • Oct 4
    • Craig71
      Craig71 Hi Paul, everything is fairly well sorted now.It was a routing issue and I worked my way through the signal paths.Will be updating the desk to latest software also . thanks for the heads up on looking at routing.
      • Oct 9
  • aftermid
    Contributor - Level 2
    2021-10-02
    M32 Stereo Return | Digital Mixers

    Hi Paul,

      Here's the attachment of the scene set up.  Let me know if that helps.


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  • aftermid
    Contributor - Level 2
    2021-10-01
    Routing Back To DAW | Digital Mixers

    Ok,

      I've been trying this now for many months.  Maybe it can't be done, the way I want to do it.  I am sending out from my Pro Tools and Logic into the Midas.  I'd like to use the Midas preamps and effects and take that whole mix and send it back to Pro Tools or Logic via the DN32 card.  Can this be done, without making physical cable connection in the back of the board?  I've experimented with all kinds of routing possiblilities.  All my tracks come in to their respective faders in the Midas.  Now, I want to send this back to print to a stereo track in Pro Tools/Logic.  What am I missing?  I am sure I am doing something wrong in the routing.

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    • 8 Replies
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    • aftermid
      Paul_Vannatto There is no wireless audio option for the M32. You will need to connect a USB cable from the DN32 to the computer (with the DAW). If you want to "take that whole mix and send it back to Pro Tools or Logic via the DN32 card", on the Routing, Out 1-16 screen, assign Main L to Output 1 and Main R to Output 2. Then on the Routing, Card screen, assign Out 1-8 to Outputs 1-8. That will send Main L/R to the DAW on USB 1/2
      • Oct 1
      • Routing Back To DAW
        aftermid Thanks, Paul, I'll try that. I wasn't too clear. I was running the USB from the DN32. What was throwing me was, I thought the default for the Mains on the M32 were 15/16, at least when I look at the meters, that's where it shows up.
        • Oct 1
      • Routing Back To DAW
        aftermid Ok, Paul tried that, but I get massive feed back on 1/2. This is i because I have some instruments coming into 1/2. So, then I did the same thing as above assigning to 15/16, but I get no signal on my 15/16 input on my DAW.
        • Oct 1
      • Routing Back To DAW
        aftermid On the Card in of the M32 I got 1-16 used by Logic. So Logic is sending 16 tracks via the card to 1-16 on the M32. If I, for example assign my Print track on Logic to 13-14, it will only record the instruments coming in on 13-14 and neglect the rest of the mix. Am I routing this correctly? I'd like to use the M32 faders and M32 effects, create my mix and send that mix to a stereo track in Logic.
        • Oct 1
    • aftermid
      Paul_Vannatto You didn't explain in your first post that you were sending tracks from your DAW to the M32. That is why you got a feedback, due to a loop created when sending everything back to the DAW. The best thing to do is to export your scene (either using the Utility button on the console or use the export of X32-Edit) to a file, save it to the cloud (eg. Google Drive, Dropbox, etc.) and post the shareable link. That way we can have a look at how you have the M32 setup and better advise.
      • Oct 1
    • aftermid
      aftermid I just downloaded the x32 Edit, I never used it before. It shows up as an application in the downloads, but not in the Apps section of the computer. You have to execute it from the downloads folder. Is that the way it usually works? If I export it using the utility function, can it be attached here?
      • Oct 1
    • aftermid
      Paul_Vannatto If you are using a Mac, drag the app from the Downloads folder to the Applications folder. Unfortunately only in the original post of a thread can accept attachments. That is why you need to upload to the cloud and provide a shareable link.
      • Oct 2
    • aftermid
      aftermid I will create a new Post Called M32 Stereo Return. I'll put the attachment there.
      • Oct 2
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  • New
    kylegbenson
    Newcomer - Level 1
    2021-09-28
    Midas DL16 Stage Box | Digital Stagebox Mixers

    I'm currently getting inconsistent performance on a couple of inputs on the DL16 Stage Box. Specifically, the overall gain levels drastically vary from week to week as it's used primarly on Sundays at church. To clarify, the parameters themselves don't vary, but rather I encounter significantly decreased input signal. I've ruled out mics and cables..i.e. input 1 causes trouble so I move it to input 9 and it's fine. Do you think a firmware update will solve this problem? My m32 console is current.

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  • New
    Dwhita
    Newcomer - Level 1
    2021-09-22
    Audio gradually distorts | Digital Mixers

    Midas M32- usb card- Mac Pro-OS10.13.6- logic X.

    I have the above setup and it's been working perfectly for a while but recently the audio gradually distorts over time. If I change the sample rate it sorts the problem but it comes back over a period of time. Any help would be great. Many thanks in advance

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    • 2 Replies
      Oldest
    • Dwhita
      Paul_Vannatto If the Mac Pro USB port is 3.0, that might be a problem, since the M32 uses USB 2.0. Also try replacing the USB cable (yes they can go bad). If you are using a USB hub, don't.
      • Sep 22
    • Dwhita
      Dwhita

      Thanks Paul. I’m using USB 2 and have tried another USB cable but problem still occurs.
      • Sep 22
  • New
    MaxGarcia
    Newcomer - Level 2
    2021-09-22
    warranty service | Digital Stagebox Mixers

    My dl251 needs service, I submitted a ticket but haven't received a response. Does anyone have a timeframe as to when I will get a response? Is Sweetwater the only authorized repair facity or are there others? I'm in Houston TX. 

    Thanks in advance.

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    • 4 Replies
      Oldest
    • MaxGarcia
      Nigel67 Hi MaxGarcia. I can only apologise that you have not received a reply to your ticket from us. If you could reply with your ticket number and I will investigate further. Please also check your Spam and Junk folders and our replies sometimes end up in these. Many thanks
      • Sep 21
    • MaxGarcia
      Nigel67 Hi MaxGarcia. I have found your case and it is one of the next to be answered. I am sure you will hear a reply from the Service Team today. Please make sure that you check your Spam and Junk folders at the end of the day if you haven't heard anything as e-mails sometimes end up in there. Again, apologies for the delay.
      • Sep 22
    • MaxGarcia
      tlbreaux99 Good Luck with getting reply in a timely fashion. I have been getting communication on an issue, but went an entire day yesterday with no update or response at all. Customer Service has really deteriorated
      • Sep 22
    • MaxGarcia
      MaxGarcia

      I have been fortunate in that all my experiences have been positive throughout the years. I have upcoming shows I need my gear, I hate having to rent gear to cover what I've already purchased.

      • Sep 22
  • New
    dd2402
    Contributor - Level 2
    2021-09-21
    Pre-fader doesn't work | Digital Mixers

    Hi, 

    I've updated my M32 to the V4 Firmwar and now i've problems with monitor output 

     

    1 mic in input one, 1 wedges in output 1 

     My output is good rooting and turn into Pre-Fader but impossible to mute the chanel one (Light goes red) and impossible to mute the monitor too. The sound is going on with the mute red button

    I've done all to my rooting in Pre-fader but the sound goes on all times

     

    Somebody can help me ? 

    Thanks  

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    • 4 Replies
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    • dd2402
      Paul_Vannatto Pre Fader means before the fader and mute. Only the channel sends to buses (for monitors) should be pre fader. The output taps (on the Routing, Out 1-16, Ultranet and Aux Out) should be post fader.
      • Sep 21
      • Pre-fader doesn't work
        dd2402 ok thanks, can you tell me the way to do this, 1 : go to my mix bus select and pre-fader. 2 : go to rooting, aux ...??
        • Sep 21
    • dd2402
      dd2402 I've done this but doesn't work
      • Sep 21
    • dd2402
      dd2402 I've try with my Dl32 an it's working, send bus pre-fader and rooting out mixbus 1 post-fader and its working but impossible to work with internal input
      • Sep 21
    • dd2402
      Paul_Vannatto The first screen shows you assigning the Local 1-4 and 5-8 to the XLR Out 1-4 and 5-8 respectively. That means you are assigning the signals directly from the local input preamps, bypassing any channel strip processing. That is not what you want. Instead, assign Out 1-4 and 5-8, which will assign whatever you have assigned on the Routing, Out 1-16 screen (first 8 outputs) - typically mixbuses 1-8.

      If you want to use local XLR inputs, assign them to the various channel strip sources (select a channel strip, then config screen, then source).

      In the third screenshot, you are assigning sends on the bus config screen. It is better to do that on the channel strip, sends screen. Select a channel strip, then the Sends screen and change the pre fader taps and sends faders, etc.

      To be honest, all of this is much easier to see and adjust using the M32-Edit app. Doing it on the console's screen is much more difficult to see and adjust.
      • Sep 21
  • New
    dd2402
    Contributor - Level 2
    2021-09-20
    M32 Internal in/out | Digital Mixers

    hi,

     

    I can't use my M32 in internal in/out 

    Input is ok my sound run into my console in the right rooting channel, i send it to bus one, i have sound on the meter but not in my ers. 

    With my DL32 all is right, i can't understand somebody help me ? 

     

    Setup--> Internal 

    Rooting --> Local input

     

    Many thanks

    Adrien

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    • 2 Replies
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    • dd2402
      GaryHiggins Hello Adrien, people here will be glad to help you, however the exact issue is unclear. It appears to be your output routing is not correct but I am only guessing. If you could be precise in saying what the issue is, it will help someone to give the correct advice. Again I am guessing but look at your XLR out routing menu as that will control your local outputs where aes50a out controls the DL32 outputs. If the DL is correctly outputting what you want, then duplicate the sources in the XLR out menu.
      • Sep 20
    • dd2402
      dd2402

      Hi, for the dl32 all is right in and out but I want to use the internal in and out. In my setup, internal. In my rooting, local. I receive the signal in the Metter in Chanel one. I can send it to mix bus 1 all is right with the Metter but no sound out in my ers plugged into the output 1 of my console, the output one is OK in the rooting with mix bus one

      • Sep 20
      • M32 Internal in/out
        GaryHiggins I'm still pretty unclear, sorry. Guessing again: Your input routing should say local 1-32 (not aes50) to get use of the mixer's local preamps. The local outputs would be from the XLR out menu (default is out 1-4/out5-8) Setting up your outputs 1-8 and 9-16 to provide the correct sources. If you have aes50 1-32 for your INPUT routing, sending any of them to a bus will just send your DL32 inputs and not your local inputs. Trying to include some pics from x32-edit below.
        • Sep 21
      • M32 Internal in/out
        dd2402 So many thanks the problem as solved. But all my Wedges goes seems like post fader but in the rooting is on pre fader and when i mute this, the sound is already going on ? can help me ?
        • Sep 21
      • M32 Internal in/out
        KevinMaxwell If I am understanding your question it sounds like you want the pre-fader monitor send to mute when you hit the Mute button. I think on the Mix Bus outputs you want to select one of the pre-fadr options that has the +M. That should include the Mute for that Mix Bus.
        • Sep 21
  • New
    bgordon8684
    Newcomer - Level 1
    2021-09-19
    Need help with probable routing problem with M32 LIVE | Digital Mixers

    I have the audio output from a computer coming in to Aux 5 and Aux 6 inputs, going to stereo channels in the mixer.  The sound comes though, but the faders and mute button on the channels have no effect whatsoever.  In order to adjust the volume we hear, we need to use the computer's audio output levels.  The mixer faders for these channels have no effect.  Can't figure out what I'm missing.  Any assistance greatly appreciated.  Thanks.  -bg

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    • 6 Replies
      Oldest
    • bgordon8684
      Paul_Vannatto You probably have duplicate (parallel) signal paths - ie. other channel strips with Aux 5 and 6 assigned to them. If you can't find them, export your scene to a file, upload to the cloud (eg. Google Drive, Dropbox, etc.) and include the shareable link in your next post. Then we can have a look and better advise.
      • Sep 19
    • bgordon8684
      bgordon8684 Awesome! File is here: https://file-works.com/d.cfm?code=OttfWcRjQLwzh2GRJez1P7iZl
      • Sep 19
    • bgordon8684
      bgordon8684 Also, the main fader doesn't seem to be working. Appreciate your help. Thanks.
      • Sep 19
    • bgordon8684
      bgordon8684 Channels 11 and 12 are where the Aux 5 and Aux 6 inputs should go.
      • Sep 19
    • bgordon8684
      Paul_Vannatto The Aux In 5 and 6 inputs are also assigned to Aux 5 and 6 channel strips (on the Aux/FX layer). Either change the sources (on Aux In 5 and 6 channel strips) to OFF or mute them.

      Regarding the Main fader, are your main speakers/amps connected to XLR 15 and 16 on the back of the X32?
      • Sep 20
      • Need help with probable routing problem with M32 LIVE
        bgordon8684 Thanks a million, Paul! Muting Aux in 5 and 6 on the Aux/FX layer solved the problem. Sure wish I know how to remove that extra assignment for the inputs. Can't find it anywhere. Fixed main fader, too. Was a problem with the injection points -- one side was set to pre-fader.
        • Sep 20
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