Midas

Midas

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Midas

284,719 members
166,554 posts
  • New
    Bleiz
    Newcomer - Level 1
    2022-04-05
    Hi I've tried to send a requestform since yesterday but your site is down for some reason, I have an urgent urgent question regarding the channel inserts on this desk:
     
    have bought HOSA  hc-SRC-203 which is a totally unbalanced cable trs to xlr's, doesn't work properly in any configuration that is pin 1 to 3 connected or not connected, the warm audio wa76 gets signal from a bassguitar and gain reduction is happening but you can't hear it even if signal goes out you cannot use the output volume knob on the compressor, in the Venice F24 manual it states how to connect balanced to unbalance but that demands balanced cables which the hosa obviously don't hav.
     
    When I group the signal via blanced out grp to compressor and back into a stereoreturn it works like a charm but that is not the way I need it as the channel inserts are what I need whie tracking for example.
     
    So how do I solve this? can you mod the ch insert point to become balanced etc or whic cable on earth will do the job???
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    0 10
    • Bleiz
      Dale_M Please check out page 13 of the manual as it covers this topic.
      • Apr 5
    • Bleiz
      Bleiz

      Nope sorry Dale but this one does not comply w. reality therefore the dilemma...have tried everything guess the hosa cabling whis is unbalanced ie no screen is the problem?

      • Apr 5
  • New
    DamienKyle
    Newcomer - Level 1
    2022-04-04

    Hey there,


    Occasionally AES501would flash in and out of sync on Pro2C, but a quick restart fixes that as it really only stays solid with stagebox powered on before desk, but now red lights are blinking on some 251 stage box outputs. Lost an IEM output yesterday and had to repatch to an unused one. Should the lights be solid red when an XLR is attached? What is the status of solid/blinking lights? Output active, XLR connected?
    One output's light went off completely but still passed audio, the IEM output was blinking and didn't pass audio. 
    Maybe time to reinstall firmware (latest version installed ) or does the 251 require a trip to the hospital? 
    thanks.

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    0 13
    • DamienKyle
      Nigel67 Hi DamienKyle, The red lights on the output XLRs are mute lights and they come on when the audio reaches a threshold, so this could be either a loss of sync of the IO box or a passage in that particular piece of music when there is no audio on that output. Any red flash on the sync LEDs on the front panel of the DL251 or around the AES50 connectors is not good and needs to be investigated further as eventually it will result in a failure of the audio as you possibly experienced, however if a port went down, you would have lost 24 inputs and/or 24 outputs depending on which port went down. Pulsing green LEDs is fine. From your description above, it looks as though you only lost the IEM output, but the other output was working fine. This was unlikely to be an AES50 issue, either a fault on the output pcb in the DL251 or an issue of some kind in the surface. We would need to get a lot more information from you. Can you raise a Technical Ticket please and we will be able to advise further. The ticketing system is being updated today, but if you could submit one tomorrow (should be back up by then) and we will be able to help further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • Apr 4
    • DamienKyle
      DamienKyle Thanks.
      • Apr 4
    • DamienKyle
      DamienKyle Just to be clear, the red lights are flashing on the XLR outputs and *not* the AES50 ports. The stagebox rarely loses sync and a quick power cycle/ replugging of ethercons fixes that. Still worth taking a care ticket for?
      • Apr 5
    • DamienKyle
      Nigel67

      The red lights on the output XLRs will flash. If there is audio they will go off, and no audio they will light red. Have you tried audio from the IEM output again and do you still get no output? If so, then you have a fault and it will need identifying. You also need to have a look at the AES50 sync issues. The sync should be solid and there should be no need to repower anything to make it work correctly.

      • Apr 5
  • New
    knaepp
    Newcomer - Level 1
    2022-03-31

    To whom it may concern,

    the MIDAS-Website (https://www.midasconsoles.com) is down or unavailable in Germany. Is it available from other places in the world?

     

    Best regards

     

    Matthias

    1 25
    • knaepp
      ccsiegen Would be great, if Midas could share this information on Social Media nest time. Had issues getting the needed Data from their Website, to fix some issues with a Pro1.
      • Mar 31
    • knaepp
      Dale_M There has been some maintenance on the brand sites recently, if this ever happens simply try again later.
      • Mar 31
  • New
    Alvarofega
    Newcomer - Level 1
    2022-03-30

    Hi all,

    This is my first topic...

    I have a M32R in the theatre where I work. I have noticed that when you go to save a scene, let's say scene#20, and you press "Scenes", the scroll selector always appears in the top scene. You need to scroll to scene #20 and then save.

    This is slightly dangerous, because if you don't realise, you would save it in the first scene slot. 

    Is there any way to change this and make the scroll selector to appear in the scene where you are working at?

    Thank you in advance!

    Alvaro

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    0 5
  • New
    PC69281111
    Newcomer - Level 1
    2022-03-30


    Hi Team,

    Am I able to use any combination of the local console  and stage box in / outs so long as I stay in banks of 8? All connected over AES network

    example: For input first 24 ins from DL32 sent to m32 FOH.. additional 8 and Aux in user local on M32

     All combination of 32 ins from DL 32 and local M33 inputs sent over AES network to

    M32 R

     

    For output 

    M32 FOH out 1 to 8 sends use DL32 stage box 

    8 to 16 use local on M32 

    M32R use local outs 1-8 

     

    Application 10 pc band... multiple stereo mixes required for IEM systems.

    Mutilpe Wireless mic channels also used for input.

    both mixers will be side stage with short cable runs as these are all wedding and corporate functions, where a true FOH position is not provided.

    All tech gear is side stage.. 

    I hope the question is clear 

    PC 

     

     

     

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    0 21
    • PC69281111
      GaryHiggins You can use any combination these days with the “user in” and “user out”menus. In any order and from any source group. Does not require groups of 8. It just takes a bit longer to do it. The more you use those 2 user categories the quicker you get at routing them.
      • Mar 29
  • New
    Jterrio
    Newcomer - Level 1
    2022-03-29

    Can anyone help me source replacement channel buttons "Pro LCD switch" for a Pro2. I've submitted a parts request already (CAS-576578-R4P7L8) with no response for over a week. The US dealers I've talked (almost 3 weeks ago) have also not been able to help. 

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    0 10
  • New
    Yannoa
    Contributor - Level 2
    2022-03-29

    Hi,

    I ve got 2 sets of machine :

    set 1:  x32c/DL16 with x-dante exp.card

    set 2 : M32C/S16 with x-dante exp.card

    ALL LAST FIRMWARE including dante cards and S16/DL16 stagebox

    the dante seems to have a probleme with the m32c and the rooting is sending something like a numeric feedback. I save the memory of the x32c and load it back to the m32c and carfully check all the setings including the routings who are exactly identical. later I exchange the expension card to be sure.... ....but still the same probs. My network is correctly setup and I do not have any dante issue on my dante controler.

    Im surprise because I thought that the x32c and the m32c were identical (the software and memories are interchangable). Can someone knows more about it. Is there is any electric differency btw xdante and DNdante cards and thoses products are not interchangeable as i thought ?

    thanks for your help ;)

     

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    0 8
  • New
    twilliams
    Newcomer - Level 1
    2022-03-28

    I have some snippets set up on my Midas M32. The young man that set them up isn't availiable and I was wondering if there is anyway to see how they were set up from looking on the mixer or mixer software on the computer?

    0 8
    • twilliams
      KyleJohnson Hello, Kyle here with Music Tribe. If you open the Scenes>Snippets menu on the mixer and scroll through the snippets you can see which parameters and channels are selected for each. Then load them and see how the parameters change and use the Utility button to be able to select EDIT to change the names so you can name them something you can recognize.
      • Mar 28
    • twilliams
      Paul_Vannatto One way to know what exactly the snippets do is to export them to files and have a look at them using a text editor. If you need help interpreting the OSC commands, let me know.
      • Mar 28
      • Snippet
        twilliams When I open the files here is what it shows. It don't show how it was created. #4.0# "Guitar - Punch" 33554432 0 0 0 1
        /config/userrout/in 129 130 3 4 133 134 135 136 137 138 139 140 141 142 143 144 145 146 147 148 149 150 151 152 153 154 155 156 157 158 159 160
        • Mar 29
    • twilliams
      Paul_Vannatto That could have been created using either the snippet screen in the M32 console, the M32-Edit app or 3rd party apps, such as Scene Parser.

      The first line is the header that provides the version number (#4.0#), title ("Guitar - Punch") and the bitmap index of what was selected in the snippet filter interface.

      The second line provides the 32 index numbers of the input assignments to the Routing, User In screen and the index number coincides with the column number (eg. 129 is Card 1). Zero (0) is OFF.

      If you want more details, have a look at Patrick's X32 OSC Protocol document, found here:
      https://drive.google.com/file/d/1Snbwx3m6us6L1qeP1_pD6s8hbJpIpD0a/view
      • Mar 29
  • New
    mitchellkrobbins
    Newcomer - Level 1
    2022-03-27

    Hello, 

    maybe I missed a thread about this but, we have been using a Midas m32r at our small church for several years. We have had a pro tech come in and help us reset the board and set it back up. We did that because we were having issues with the volume dropping out mid service. We are still having this issue. I have narrowed it down to the gain control on the channels not working properly. When turning up the gain it doesn't change anything until it hits about 75% then it "catches up" and won't turn back down. Then after a while it will drop out and get quiet again. Any suggestions?

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    0 11
    • mitchellkrobbins
      MarkNorgren Install fresh firmware again. I have the same board and never heard of this before. Do you use a stage box? If so, has the firmware been updated on that also? How do you know it is the gain control? Does it happen on all on all channels? Do you have it plugged in to a good power conditioner? Seems odd, not sure what else it could be? With 32+ channels, maybe work around the problem channels? Maybe Kevin or Paul with chime in.
      • Mar 27
    • mitchellkrobbins
      KevinMaxwell I don’t know if I am the Kevin that Mark is referring to but I will try to help. The first question is this on all of the inputs or only certain ones? Are you using a digital stage box in this setup? I haven’t heard of this symptom in a mismatch of mixer to firmware updates. Does anyone know if there is a list anywhere as to the combinations that need to be for the mixer and stage box to work together properly?

      The other thing that can cause this to happen (with how you are describing) it is if a Gate is inserted somewhere is the signal chain that shouldn’t be there and is probably set all wrong. If this is a setup problem as in a mistake in a scene the best way to help you would be if you can post your scene here. Either put it in a drop box somewhere and post the link here or you can go to the first post you did in the thread and try and edit it and post the scene there and then put a new post in this thread telling us to look there for your scene. This is assuming you know how to copy a scene from the mixer. This forum doesn’t seem to allow anyone to post a scene unless you are the originator of a thread and you do it in the first post to the tread. Unless they change something here without telling us.

      If this was an analog console I would probably suspect the Gain Pot as being dirty or an intermittent solder connection. But the gain pot in a digital mixer doesn’t work that way. How old is the M32R and what is the conditions it is used in. In other words are you in an environment that is hard on electronics like a hot and humid place or in extreme weather conditions.

      On some electronics (I have never heard of this happening on any of these mixers) there is a condition that is usually referred to as having to jump the gap. In that situation there is a bad connection somewhere and when it is hit with a strong enough signal it might overcome the bad connection and start working for a little while. If this is what is happening there is a bad component somewhere or a bad connection somewhere, usually internal to the device. And it then would need to be sent in for repair.

      Reloading the firmware might be a good option just be aware that depending on if you are just reloading the same firmware that you already have or updating to the latest firmware you may or may not lose a bunch of your settings. That is another subject.
      • Mar 28
  • New
    ChrisBallard
    Contributor - Level 1
    2022-03-27

    Hi folks,

     

    My venue has two Pro3's that are on their way out, and the monitor desk is all but unusable as lots of parameters are fluttering during use, including the gains, output levels and even EQ filters.

     

    So our plan until we can get that fixed is to swap in the Pro2 for monitors that we use in another venue. So we'd be using a Pro3 for FOH, connected to the 431, then using the 371 for DSP, and then the Pro2 for monitors.

     

    We hooked it up last night, but could not get the two 431's we have to sync with it. Is there a procedure that we need to follow to get this to happen? Or do we need to dumb down the firmware on the Pro2 to the same as the 431's for them to talk to each other?

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    0 14
    • ChrisBallard
      Nigel67 Hi ChrisBallard. It should be as simple as unplugging the DL431 cables from the Monitor PRO3 DL371 AES50 ports and plugging them in to the PRO2 AES50 ports. You will need to make the PRO2 a Master or Slave depending on how the Monitor PRO3 was set up in the Preferences - Configuration page (if Slave assign the clocking Port) and highlight whether you are using the A or B DL431 inputs, but then you only have to assign the DL431's in the Config page. What software version are the DL431's running? If they are running 2.6.1 then that will be fine with the PRO2 or if they are running 3.4.6 then that will also be fine.
      • Mar 27
      • Connecting 431 to Pro2
        ChrisBallard We did that. I'll have to check the firmware version and see what we're on. I'll update you!
        • 1
        • ·
        • Mar 27
    • ChrisBallard
      ChrisBallard

      So we had some more time to work on this on Monday and we discovered that we needed to set up a direct Generic AES between the two desks, seemingly because they were using separate DSP units. Once we did that, we changed the Pro2 to Master, the Pro3 to Slave, and changed the source of the Word Clock to be the Pro2. That made things 95% happy. Now, the only trouble is that the Pro3 is stating an Application Error on the X CAT5 from the second 431. But everything is passing audio and recognizing the 431 splits. Our manager is going to work on that today while I'm off.

      • Mar 30
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