Midas

Midas

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Midas

242,685 members
119,081 posts
  • New
    davideduarte
    Newcomer - Level 2
    2021-06-11

    Hi,

    I have an M32 with a dead fader. After reaching Midas support and since the product was bought online (Thomann.de) in a different country (I'm in Portugal), I was informed to request the support through Thomann, which I did.

    Just got the answer saying that Thomann only offers a 3y warranty and since it was bought in 2016, they cannot do anything.

    So before going into a possible endless ping pong, has anyone faced a similar situation? 

    Cheers, 

    Davide

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    0 43
    • davideduarte
      GaryHiggins Midas M32 is under 10 year warranty, a dealer can't just arbitrarily shorten it by 7 years. You should still be covered till 2026! I would start the ping pong myself. Call them and be VERY insistent. Better yet MAYBE use the support link above and create a repair ticket.
      • Jun 12
  • New
    davep54
    Newcomer - Level 1
    2021-06-08

    I have an m32c and am using it with a dl32 and x32 and a sd8. I am wondering how to get the level control for the monitor out on the m32c for que wedge on the master fader. When i select that option in the monitor tab it doesn't do anything. When I use that same function on the x32 it works. I think this a question for Paul Vannatto

    read more...
    0 37
    • davep54
      Paul_Vannatto Hi Dave, what app are you using to control the M32C?
      • Jun 8
      • m32c monitor control
        davep54 M32 edit on pc
        • Jun 8
      • m32c monitor control
        davep54 Version 3.2
        • Jun 8
    • davep54
      DavidKnighton Hello davep54,
      I'm not 100% certain, but check the MONITOR LEVEL setting. Even if using the Mains fader, the monitor level needs to be up because the output still passes through that setting. On the actual mixers, there is a dedicated analog control for this, but since the M32C has no dedicated control, you must use the control in the EDIT window.
      • Jun 8
    • davep54
      davep54 Yep Already did that and it does change the level out of the monitor out but when I click on use master fader it doesnt do anything, makes no difference when I try to control volume from master fader. the only control I have of the monitor output is the actual monitor level control. I'm using this console to run monitors for a festival and would like to not have to open another screen just to control my Q wedge level. and since my x32 can do this why cant M32C. same system but I'm sure i'm just missing that one button as always when something dosent work.
      • Jun 8
    • davep54
      Paul_Vannatto Sorry Dave. I had a recording session with a church group and just got home. I believe that "Use Master Fader" setting changes only the physical console master fader, such as on an X32/M32 that has physical faders, not applicable for the M32C, X32 Core or X32 Rack.
      • Jun 8
    • davep54
      davep54 Thanks for the thoughts. Kinda sucks I was pretty sure this time I didn't miss anything. I just find it hard to believe that it is that way.
      • Jun 8
  • New
    sklink
    Newcomer - Level 1
    2021-06-07

    We are using a Midas M32R Live with the related iPad apps for two iPad devices. They are no longer connecting. The iPads can ping the M32R but the Midas app is just "listening" and never connects. No changes have been made except for the iOS update to version 14.6 has occurred. The M32R is running firmware 4.06. Is this app in need of an update or am I missing something?

    Steve

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    0 39
    • sklink
      Nigel67 Hi sklink. We don't know of any issues with the 14.6 update. I would try uninstalling and then re-installing the app to see if that makes a difference. It may be a security preference that Apple have added with this release and re-installing the app fixes the issue. If this doesn't work, please fill in a Technical Support ticket and we will help you further. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket.
      • Jun 7
      • iPad with iOS 14.6 not connecting
        DavidKnighton I'd like to comment that I ran a test yesterday to determine whether 14.6 update is an issue with X/M32 MIX APP. I got a pop-up message stating that the app needs to be updated to work with iOS 14.6. I deleted the app and reinstalled from the APP STORE and was able to connect without further issue.
        • Jun 8
    • sklink
      sklink I deleted and re-installed the Midas app on the iPads. No change. It still is just "listening" and never connects. I am still able to ping the M32R from the iPads. I have submitted a Tech Support ticket.
      • Jun 11
  • New
    MSTK
    Newcomer - Level 1
    2021-06-07

    Hi!
    A bought a F24 and everything was working and it connect to Midas FW Control Panel.
    When I came home in my studio to set it up I get "No device found". Tried different macs but no luck. Then I see that i have put the FW cable upside down. Cant believe that it ´s possible to do without force and how a could do that. Google it and found out that I probable have burned the FW board :( Have u heard about this situation before? Last Monday I contacted Support/Spear part and ask if u got a new FW board that I can install, have received a support ticket but no answer yet, how long is it usually take?
    Really hope u can help me cos right now i`m really sad and angry at myself.
    Best Regards

    /D

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    0 32
    • MSTK
      Nigel67 Hi MSTK. Can you send me your ticket number and I will check why it hasn't been replied to yet.
      • Jun 7
      • Midas Venice F24
        MSTK Thanks for reply Nigel! I have send u a PM!
        • 1
        • ·
        • Jun 8
  • New
    Ahltech
    Newcomer - Level 1
    2021-06-05

    I've done this over 100 x. 

    cat 5 shield cable 75'. Tests fine 

     

    tried 2 other cables. 

    on routing dl1-16 shows up. 

    On mixer solid red light on screen. Blink red light on dl-16

     

    tried several cables....and A& B side.... same results 

    read more...
    0 25
    • Ahltech
      Paul_Vannatto Make sure the AES50 cable is connected to the A port of the DL16.
      • Jun 5
    • Ahltech
      Ahltech

      It is on the a side

      • Jun 5
    • Ahltech
      Ahltech

      It is on the a side

      • Jun 5
    • Ahltech
      Paul_Vannatto What mode is the DL16 set to? If the SN Master light is lit, that means that it is set to be the master clock along with the M32. Change the mode so that only the M32 is the master clock.
      • Jun 5
  • New
    Markbaker
    Newcomer - Level 1
    2021-06-05

    The Behringer XR18 Digital Mixer Handbook is finally complete and available. 

    it is applicable to the Behringer XR16, XR18, and MIDAS MR16, MR18.  

    More details here

    Avaikable from Amazon - worldwide. 

    read more...
    2 37
  • New
    teejayvee
    Newcomer - Level 1
    2021-06-04

    Hello.

     

    Does anyone actually know when the M32C will become available again? 

     

    Thanks!

     

    ~Tom

    0 34
  • New
    djexit
    Newcomer - Level 1
    2021-06-04

    Hi everyone, I need some guidance.

    I work for a church that is buying a broadcast van for live streaming of services. They want to use MADI to feed the truck the inputs.

    Gear

    S32 , M32 Monitor Console (Fed from S32 AES50-A), P16's (fed from Mon), FOH Console (Fed from Mon via AES50-b port)

     

    The main hub of the set-up is the Monitor console as it takes the 24 inputs from the S32 via AES50-A and shares it with the FOH console via AES50-B. I also have P16's being fed from the MON console via AES50-A. I also have 6 LOCAL inputs into the FOH console.

     

    How do I get all inputs (24 from stage + 6 local FOH inputs) to a broadcast van VIA MADI? I know I will need a madi card, I'm assuming it will just be in the MON console as thats the central I/O for the set-up

    Both Monitor/Foh consoles are physcially close to eachother so it is possible to plug in those 6 FOH inputs into the Mon console but I'd have to patch them back to the FOH console.

    I'm not sure if all the spliting and virtual patching is possible.

    Please advise. 

     

     

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    0 30
    • djexit
      Paul_Vannatto Yes it can be done. I would suggest that you install the Madi card into the FOH console, since the routing is much simpler to the Madi card. On the Routing, Card screen assign AES50 B1-8, 9-16, 17-24 to the first 3 banks of 8 and Local 1-8 for the 4th bank of 8 (assuming you are using the first 6 Local inputs).
      • Jun 4
  • New
    AslemSantosVale
    Newcomer - Level 1
    2021-06-03

    Hi, I have this interface with the USB XMOS IC shorted. But I couldn't find the correct component code to order. Anyway, after a lot of research and help from some very supportive people, I found out that it's XMOS XS1-U8A-64FB96-C5, but it doesn't come with recorded firmware. I found a firmware on the Behringer website (picture attached) but I was wondering if I can burn the new and "virgin" IC by USB. Thanks.

    read more...
    0 36
  • New
    NateBigHouse
    Newcomer - Level 1
    2021-06-03

    I have a show coming up in a couple weeks and istead of sourcing a x32, would it be possible for me to use my MR18 as a bridge to run more inputs via cat5 in m32 edit.

    The band is flying in with a x32 rack for a monitor console and would be sending me (FOH) all sources via cat5.

    Would be mixing on my computer from the MR18

     

    Thanks in advance for feedback.

     

    read more...
    0 43
    • NateBigHouse
      Dale_M The MR18 and M32 are not compatible as the MR18 does not have AES50 audio.
      • Jun 3
      • MR18 with M32 Edit
        NateBigHouse I see, appreciate the straight forward response.
        • Jun 3
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