Products

229,703 members
104,794 posts
  • New
    samaron
    Newcomer - Level 1
    2021-05-18

    Last year I bought a Shark FBQ100 from my local vendor. Estimated delivery time were January this year. When January came, the delivery date got moved to April. The month came and went without and update.

    I contacted the vendor this month, and the response was that it isn't on stock in China. Other vendors abroad have either removed it from their sites or has delivery dates many months into the future. No specifics were available regarding production status.

    So, I try to seek an answer, hopefully from a more direct source.

    Has this become a discontinued product? Any status regarding production?

    Some clarification would be appreciated.

    I apologize, had trouble finding an e-mail to contact, or an appropriate channel to direct this question.

    read more...
    0 1
  • New
    dblock1
    Newcomer - Level 1
    2021-05-18

    Problem is all the "Type of ticket" drop down choices (except pre-sale which this isn't) require model or serial numbers in order to submit it. Also I don't see a place to enter what my problem is. Can somebody please tell me what category will allow me to submit a ticket for not receiving my Activation Code for the Finalizer software that I purchsed. It was not in my spam folder.

    .

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    0 1
  • New
    jeromerenard
    Newcomer - Level 1
    2021-05-18

    Hi, 

    I just bought the MD4HD native, but I haven't received any licence or code to register the product. 

     

    Checked my email and spam folder, but nothing ...

     

    Any help please?

     

    Tahnk you

    Jerome R

    read more...
    0 2
  • New
    dblock1
    Newcomer - Level 1
    2021-05-18

    Purchased yesterday but I've been going in circles trying to find out exactly who to contact.

    Would appreciate some help.

    0 4
    • dblock1
      WilliamR Hello, William from musictribe here. Can you please check your spam/junk email folder, as sometimes the Activation Code email will be routed to here.
      • 3 hours ago
      • Exactly who do I contact for not receiving Finalizer software code?
        dblock1 Thanks for responding William. Yes, I'm well aware of the spam folder possibility so have been checking that folder as well as my inbox since yesterday. Can you tell me what steps to take to get my code please?
        • 3 hours ago
  • New
    AliJasimALOhimed
    Newcomer - Level 1
    2021-05-18

    When KM-1700 will be available?

    0 8
  • New
    gustiwho
    Newcomer - Level 1
    2021-05-18

    Hey Guys,

    my Rd-8 came up with a quiet uniqe problem, there is noise or humming witch after checking all other options is brought up by the usb connection of my rd-8!
    It is very high frequent and super annoying, it doesn´t matter if the rd-8 is turned on or off or disconnected from its power device!
    The only way it stops making noise is when i deplug the usb cabel!

    Every cabel has been changed every other connection has been changed, it definitly is the usb.

    I personaly never had noise issues with usb so i dont know what to do!
    It maybe is a problem within the rd-8, maybe a transistor noise or somthing like that!

    Thank you guys already 
    best regards
    Dennis 

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    0 1
    • gustiwho
      WilliamR Hello, William from music tribe here. It sounds like a ground loop issue. Try to make sure everything that is inter-connected is plugged into the same power strip on one outlet. one way to verify this is to plug it into a laptop that is not plugged into a power outlet and see if you get the same hum. If you don't, then it is a ground loop issue. You can get a USB ground loop isolator to help this.
      • 3 hours ago
  • New
    Gebaldwin69
    Newcomer - Level 1
    2021-05-18

    Please help me....I used the Voicetone D1 on two occasions, and now it is dead.....if youwould like my business in the future, please help me to correct this. When it worked, it was terrific

     

    Gary Baldwin

    770-487-5490

    [email protected]

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    0 1
    • Gebaldwin69
      DavidKnighton Hello Gary,
      The proper thing to do would be to submit a SUPPORT case using the tab at the top of the page. Click on SERVICE REQUEST to initiate your ticket.
      • 2 hours ago
  • New
    jrdnwltrs
    Newcomer - Level 2
    2021-05-18

    Has anyone tried plugging in a 2nd guitar (or bass) into the aux or monitor in plugs with an external direct box or similar?  Is this recommended or supported?

    0 4
    • jrdnwltrs
      WilliamR Hello, William from musictribe here. You could go into the aux in or monitor in with a DI, but, you will not get any of the guitar effects on that input.
      • 2 hours ago
    • jrdnwltrs
      jrdnwltrs

      Thanks for the info - would I be able to adjust the relative volume of the aux or monitor relative to guitar and mic?

      • 1 hour ago
  • New
    ChristianCorbea
    Contributor - Level 2
    2021-05-18

    I have strange problem with X32 Mixer Cues.

    Second line of mixer cues doesn't work properly.

    I can edit content, for example choose scene or give number or name, but when I try to recall it nothing happen after confirm and when I try to delete it, I confirm, but this doésn't delete it.

    Some idea ?

    Regards,

    Christian

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    0 6
    • ChristianCorbea
      Paul_Vannatto Hi Christian, first of all what firmware version are you using? Can you load the scene from the scene list and does it make the desired changes? If not there may be something wrong with the scene.
      • 9 hours ago
    • ChristianCorbea
      ChristianCorbea

      Hi Paul, thank you for your quick response.
      Yes scene load correctly and apply change.
      Firmware version is 4.04.1.

      • 9 hours ago
    • ChristianCorbea
      ChristianCorbea

      Paul, I just see there is firmware 4.06, so I apply it and this not solve problem.
      So Mixer Cues line 2 not work !

      • 8 hours ago
    • ChristianCorbea
      Paul_Vannatto What cue number did you assign (on left side)?
      • 8 hours ago
    • ChristianCorbea
      ChristianCorbea

      I Assign 2. If I try to change number I can't. I can change it on other cues.
      • 8 hours ago
  • New
    BramleyStudio
    Newcomer - Level 2
    2021-05-18

    I read from the QSG that STEREO/MONO inputs can accept either stereo line-level signals (5/6 and 7/8 stereo pairs), or a mono signal (5L and 7L for mono line-level sources, 6R and 8R formono Hi-Z signals from guitarsand basses.

    My question is: am I able to connect four instruments (in mono) at the same time to these 4 channels. I guess any volume/effects/gain added to the stereo channel with affect both signals. But can I record them to a DAW as 4 separate inputs and then apply effects there. I'm new to this and don't want to damage anything. Most videos don't go into the intracacies using the Flow 8 as an audio interface and just mention that they can be used as a 'stereo channel' or as 'one mono channel L or R'

    Any help/guidance much appreciated.

    read more...
    0 7
    • BramleyStudio
      DavidKnighton Hello BramleyStudio,
      If you plan on using the stereo inputs as MONO, then I would consider it 2 input tracks rather than 4. Separate inputs are going to require separate gain/trim control, so joining two mono instruments on a single stereo channel is not very efficient, because you're going to run into problems controlling the levels of the inputs. Also you're not going to damage anything in attempting to do so. If anything, you may end up with some wonky levels on the recorded tracks, and maybe a bruised ego.
      • 2 hours ago
    • BramleyStudio
      BramleyStudio

      Thank you so much for taking the time and trouble to reply David. That kind of confirms what I had come to understand from things I've read. Many thanks ?

      • 47 minutes ago
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