Hi T-Bone,

default Toneprint 3 for the Hof2  has the input level mapped to MASH switch, so unless you holds down the foot switch, you won't hear any signal !! this is not a bug, it is a feature   to do swellls.

Best,

Mike

regarding MASH not working, please check that you haven't disabled it via the editor--> 

MASH switch can be enabled/disable under the Product settings tab of the Toneprint app! 

Thanks for your input TC Mike, but unfortunatly the Mash switch is indeed on and as soon as I touch the Mash to engage, the unit stuts off.

Hi TBone,

can you elaborate on this?" the unit stuts off."   Does it power cycle and restarts if MASH is engaged ?

Please let us know the steps to reproduce! 

also does this only happen on this particular TP slot where you stored default toneprint 3 or does the unit shuts off everytime when MASH is used regardless of selector position?

Cheers,

Mike

Hi Mike thanks for the follow up.

None of the TP slots work if I load them with the default No.3 TP setting.

And the Mash botton, when engaged, turns off the pedal.

So in other words the pedal acts like a normal non mash pedal. When the switch is engaed the pedal is on, touch it again and the unit shuts off. This happens across the board, no matter which setting is selected, TP et al.

My HOF2 was working perfectly untill I started using the newest TP app. Unfortunatly the pedal is just off warenty, I purchased it early October last year. 

Hey @SimonSchmidt,
Yes indeed that "Tuning" parameter in the Harmony block is hidden away in sysex land.  We don't typically share sysex manuals, but this product is so old... ¯\_(ツ)_/¯  I've attached it for you.  At sysex offest 22 you'll see there's a "Harmony Tuning" parameter which is probably what you're after.  It looks like it has 3 possible values, without deeply digging into the code I can't tell you what those are... But in VoiceLive 3 the three tuning references are:  equal, just, and barbershop, in that order.  It might take some experimentation to figure out what they are in Touch 1, but hopefully this gets you on the right track.  Cheers!

Hey @mtpizzi,
There sure is!  Check out Perform-VK.  Cheers!

Hi Elvis,

pleaese provide more details on the issue! What isn't working with the tuner exactly? 

" i put him in the frequence 440hz, but keep out of tune." -could you re-phrase this and be a bit more detailed as to what happens?  Is it an issue with the reference pitch? is the pitch estimate/display not working?? 

Could you maybe write the step it takes to reproduce the issue you experience? 

thank you,

Mike

Hi Mate,

Seems to be ok for me. Granted, I joined the forum recently to use it as a way to solve/create problems for the XR18 I purchased in July - just to get inside it.

Perhaps following my path will help?

• Headphones can be adjusted in Setup/Monitor/MonitorSource. I set mine to receive BUS 1/2


• In the In/Out menu, 'Aux Out' - I've routed FX1L & FX1R to Aux 1 & Aux 2 respectively
  
  
  
  • I've left the other Bus's 3-6 routed as normal to Aux 3-6, & Main LR is untouched.
  
  

I haven't touched any of the pre/post fades etc... Left everything as default; tapping in at Post EQ. (Not that it makes any difference.)

No probs hearing a track through the Phones (which is Bus 1 & 2), Aux1&2 (which is FX1) and Aux 3-6 & Main LR. Wasn't able to actually Insert any Effects through Aux1&2 at the same time though.

A good fix for any goblins is to Initialize the desk: Setup/Connection/Init.MixerSettings "Initialize"

Let the community now of any more queries...

Cheers, Luke

Dear Jon,

Support phone numbers are currently switched off for the time being

See: 

https://kb.musictribe.com/musickb/view/article/tce/en_US/System-6000-MKII-Protected-Data-has-been-destroyed-228308148

Please get in touch with our care team via mail and provide the needed infos as per the FAQ above.

Since you also PM me, i have send your detail to my colleagues from the PRO team and they'll get in touch (via your registered mail) with you regarding needed serial etc.. 

Best regards from the TC tribers,

Mike

Hi Jon

Like Mike mention Phones are currently disconected so any support has to be done via the community, please see the link below:

 https://community.musictribe.com/t5/custom/page/page-id/CarePortal

This will allow you to manage and monitor your requests for assitance and of course allows us to send you resources direcly via e-mail.

Regarding your licenses when you submit the ticket please send the serial number of your Main Frame and adress that ticket to me so I can provide a quicker answer.

Thank you for your contact 

Best Regards from the TC Tribers.

Pedro

Hi I have the exact same problem, we lost the master bundle we are on a big broadcast show and we are in trouble, but the phone number does not work! Is it possible to get help pretty fast?

Hi I have the exact same problem. I sent an email to [email protected] it possible to get help pretty fast?

Hi BunBun

As I mention before any support has to be done via the community, please see the link below:

 https://community.musictribe.com/t5/custom/page/page-id/CarePortal

This will allow you to manage and monitor your requests for assistance and of course allows us to send you resources directly via e-mail.

Regarding your licenses when you submit the ticket please send the serial number of your Main Frame and adress that ticket to me so I can provide a quicker answer.

Thank you for your contact

Best Regards from the TC Tribers.

Pedro

Hey @AlanMinnear,
Can you please expand on what you mean by "sequencer track"?  Is this just a MIDI track with MIDI notes?  If that's the case, you can run it into the 5-pin MIDI input on Touch 2, and in the Harmony effect set the key to "Auto".  Cheers!

Hey @Santhos31,
Do you mean this?

Hello @Santhos31 

Have you been successfull finding Vysor Editor for Voiceworks Plus yet?

It must have been available for free a while ago: 

https://www.kvraudio.com/product/vyzor_editors_for_tc_helicon_by_tc_helicon

I really don't want to spend $159 on Midi Quest Essentials If this single program used to be freeware.

Regards,

Frank

Santhos31:

I just came across your post while doing a desperate search for a firmware update for my Voiceworks Plus Harmonizer unit. I was just able to find the original editing program that you may have been looking for so maybe there is a way that I can get it to you. I will attach a couple of screen shots of what it looks like on my Mac.  Also, if you have a Voiceworks Plus you might have one of the updates that I am looking for. My unit (which is virtually new and unused in the original box) still has the original firmware version of 1.01. I have not been able to find version 1.21 which I think is the last available update but perhaps you have it. Please let me know. I look forward to your reply!

Pete