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  • New
    Hrl21
    Newcomer - Level 1
    2021-04-12
    Tengo Turbosound ix12 que se está escuchando bajito. Cual puede ser posible caus... | Portable PA Speakers

    Tengo Turbosound ix12 que se escucha bajito. Cual puede ser posible causa del defecto? Gracias!!

    0 48
    • 1 Replies
      Oldest
    • Hrl21
      KyleJohnson Hello, Kyle here from Music Tribe. For technical support I recommend you click on the Support link at the top of the community page and then submit a Technical support ticket.
      • Mon at 4:17 PM
  • New
    Spiritofedennn
    Newcomer - Level 1
    2021-04-12
    Deepmind 6 Octave problems | Synthesizers

    I noticed when my Deepmind 6 when I play middle C on the keyboard plays an Octave below. I have to set it to 1 for it to play middle C.

    Does anyone know whats going on? Cheers

    0 11
  • New
    JRMORGAN
    Newcomer - Level 1
    2021-04-12
    Behringer FCA1616 Dropping out during playback. | USB Audio Interfaces

    I am using my 2018 Macbook Pro (Catalina) with Abelton Live Suite 10 for playback of Multitracks over USB, for a live proformance. When using the FCA1616 8 anolgue out's the audio is dropping constantly at least 2-3 times during a song.

    Can anyone help or advise if they have had success with this setup? If you have had success can you share your process.

    Thanks! 

    Jr.

    read more...
    0 52
    • 1 Replies
      Oldest
    • JRMORGAN
      WilliamR Hello, William from musictribe here. Please click on the support tab above and create a tech support case and someone from our tech support department can get this sorted for you.
      • Mon at 3:21 PM
  • New
    Luiz15
    Newcomer - Level 1
    2021-04-12
    Qx1832usb | Analog Mixers

    Ciao, chiedvo come fare per installere il software  per la registrazione degli strumenti tramite il mixer? 

     

     

    0 8
  • New
    fusseltier
    Newcomer - Level 1
    2021-04-12
    Tracktion activation code | MIDI Interfaces

    Still haven't received my tracktion activation code yet. My tickets keep being closed but nobody contacts me or sends my code. 

    1 3
    • 1 Replies
      Oldest
    • fusseltier
      KyleJohnson Hello, if you can please send me a message with one of your case numbers I will look into this issue for you.
      • Mon at 2:27 PM
  • New
    caferrer
    Newcomer - Level 1
    2021-04-12
    X-Touch with Windows 10 - not working | DAW Controllers

    I have a problem. Just got a brand new X-Touch with a brand new HP Envy completely updated and I cannot even see the X-Touch as a Midi input. Therefore, I could not update the firmware because it is not seen by the program. However, it is weird that I can see it in the Device manager under audio devices. Any help would be greatly appreciated.

    read more...
    0 8
    • 1 Replies
      Oldest
    • caferrer
      gethindavies The same thing has happened to me. Bought brand new off of Thomman a few weeks back and the LCD won't show anything at all. There is nothing online to help. I'm completely stuck!
      • Mon at 9:00 AM
      • X-Touch with Windows 10 - not working
        caferrer Thank you for replying. I hope someone out here can help us.
        • Mon at 9:38 AM
  • New
    Andrew25
    Contributor - Level 1
    2021-04-12
    Phantom power protection for behringer XR18 XLR outputs | Digital Mixers

    Our band uses the xr18 mixer for all our gigs and sometimes we have to connect the main outs into the house console at a venue.

    Do the XR18 XLR outs have phantom power protection? 

    0 14
    • 3 Replies
      Oldest
    • Andrew25
      RexBeckett Hi Andrew, I would play it safe and use line-level isolating transformers or DI boxes between the two consoles. As well as blocking phantom, these will also avoid potential ground loops.

      e.g. https://www.amazon.com/ART-DTI-Transformer-Isolator-Eliminator/dp/B0009GUOQA/
      • Mon at 12:09 PM
    • Andrew25
      Nigel67 Hi Andrew25. I would definitely advise the same as Rex and get a couple of isolating transformers or DI boxes as they will more than likely save you money in the long run. The XR18 does have protection against phantom power being applied to its outputs, however eventually the circuitry will break down if phantom power is applied enough times and the XR18 will then require repairing. This will happen to the analogue outputs on any manufacturers console eventually. I have seen it many times, even on the high end Pro gear.
      • 10 hours ago
    • Andrew25
      Andrew25

      Thanks for the info. Is it ok to use a pair of BSS AR-133 DI boxes on the outputs? https://bssaudio.com/en/products/ar-133
      • 7 hours ago
      • Phantom power protection for behringer XR18 XLR outputs
        RexBeckett Yes a pair of BSS AR-133s should work well, Andrew. Place them close to your XR18 to minimize the length of the unbalanced cables.
        • 6 hours ago
  • New
    mikehende
    Contributor - Level 1
    2021-04-12
    Support phone number for tc electronics? | Compressors / Limiters

    hello guys, can anyone give me the phone number for tc electronics Support department please? Thanks.

    0 2
    • 1 Replies
      Oldest
    • mikehende
      KyleJohnson Hello Mike, Kyle here with Music Tribe. For technical support/service please click on the Support link at the top of the page and then submit a Support ticket so that we can assist you. There is not a phone number for support.
      • Mon at 8:00 AM
      • Support phone number for tc electronics?
        mikehende Oh I see, thanks.
        • 1
        • ·
        • Mon at 8:13 AM
  • New
    Jitsunigy
    Newcomer - Level 1
    2021-04-12
    Turbosound tfx122m-an powered stage monitor | Stage Monitors

    Based in the UK, I am trying to obtain a turbosound tfx122m-an powered stage monitor. Everywhere is out of stock! As this is a relatively new product, i presume this is due to manufacturing/supply issues relating to CV-19. Does anyone have an update on when these will be available again? Thanks in advance

    read more...
    0 7
    • 3 Replies
      Oldest
    • Jitsunigy
      alex08 Compralo qui in Italia è disponibile
      • Mon at 6:19 AM
    • Jitsunigy
      Dale_M Hi there can I suggest you email this question through to us as a Presales support ticket from the above tab? the Presales team are not on community. Also buying from Italy would mean your warranty would be with the Italian seller not here in the UK so this can be costly if you have a problem. I hope this helps.
      • Mon at 6:40 AM
    • Jitsunigy
      alex08

      Hai ragione scusa non ci ho pensato avete problemi per acquistare in Italia saluti

      • Mon at 6:43 AM
  • New
    guidozu
    Newcomer - Level 1
    2021-04-12
    Toneprint for triple delay | Delays / Reverbs

    I can't seem to be able to upload toneprints to my TC electronic triple delay pedal.

    Is there a way to upload a different toneprint for every engine in every TP slot?

    For Ex.

    TP SLOT 1: Engine 1= Reverse, Engine 2= Ping Pong, Engine 3= Slapback

    and so on for the 4 slots?

    Also, The Toneprint Editor for Triple Delay doesn't have Delay Subtypes like for tha FLashback x 4... so it's not possible to create your own Tonetprints with the desired delay. Is it just my pedal or is everyone having  the same issue?

    read more...
    0 0
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