Products

260,836 members
139,474 posts
  • New
    MarcelBagpipe
    Newcomer - Level 1
    2021-12-02

    Hi, I need foot pedals quite often and like those of the 

    FS112BX

    Can one buy only the plastic footpedal piece of it as a spare part?

     

    thank you

    0 11
    • MarcelBagpipe
      Nigel67 Hi MarcelBagpipe. Only the spares team will be able to confirm your question. They can be contacted by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks
      • Fri at 10:39 PM
  • New
    Simo21
    Newcomer - Level 1
    2021-12-02

    Hi everyone, I bought one UMC22 but I can't find the card drivers.

    I have installed the Asio drivers, but can't find the specific ones for the card

    0 12
    • Simo21
      Nigel67 Hi Simo21. Can you give more information on the card that you are describing please? The UMC22 only requires the ASIO4ALL driver to be installed on your Windows computer for it to be able to send and receive audio from the computer via the USB. Many thanks.
      • Fri at 10:45 PM
  • New
    mastersebas
    Newcomer - Level 1
    2021-12-02

    Hi guys,

    I am using a UMC22 in Linux and although everything works, the output volume is very very low. I need to turn the know to the max to get a decent music volume and laptop volume is at 120%.

    did anyone experience anything similar? any suggestion?

     

    thanks

    Sebastian

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    0 7
  • New
    Beep2458
    Newcomer - Level 1
    2021-12-02

    Hi,

    last week I bought 4 licences of VSS3... And I did not recieved any licence and any invoice.

    Pleas can U solve It..?

    asasp... pleas

     

    Lukas


    View Attachment
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    0 14
    • Beep2458
      Josicx Same for me. Waiting since 4 days.
      • Thu at 8:49 AM
      • VSS3 - no licence ricieved...!
        PedroRodrigues Hi Josicx thank you for your post, can you please provide me your PAYPAL purchase confirmation and your ILOK USERNAME so I can check what happened. Thank you
        • Thu at 11:48 PM
    • Beep2458
      mixok Same for me.
      • Thu at 1:42 PM
      • VSS3 - no licence ricieved...!
        PedroRodrigues Hi mixok thank you for your post, can you please provide me your PAYPAL purchase confirmation and your ILOK USERNAME so I can check what happened. Thank you
        • Thu at 11:49 PM
    • Beep2458
      klem94 Same here with VSS4. Pre Sales contacted, no answer yet. I Twitted something about it, the community manager came back to me, but still no mail from support team.

      This is so messed up.
      • Thu at 10:51 PM
      • VSS3 - no licence ricieved...!
        PedroRodrigues Hi klem94 please supply the requested information stated so I can see what happen, I'm sorry for this situation
        • Thu at 11:51 PM
    • Beep2458
      PedroRodrigues Hi Beep2458 thank you for your post, can you please provide me your ILOK USERNAME so I can check what happened. Thank you
      • Fri at 12:13 AM
  • New
    thunderstudios
    Newcomer - Level 1
    2021-12-02

    I have this ticket: CAS-506390-N8J9Y3, but nothing happens. No Emails in the Spam.

    0 6
    • thunderstudios
      Nigel67 Hi thunderstudios. A colleague sent you an e-mail with the activation code on the 2nd Dec and I am just checking that you have received it? If not, please also check your spam and junk boxes. Many thanks
      • 59 minutes ago
  • New
    michaelkroeger1991
    Newcomer - Level 1
    2021-12-02

    I have to join the line of people not receiving activation codes. Bought on Nov 29, opened support case CAS-505917-Y4K5Y9, nothing happens. Days later. Crickets chirping.

    No replys, this site is loading so slowly, this all shows how less MT cares about their custumers.
    What a shame this happened to TC, a company that was known for their highest quality products.

    Sincerly,
    Michael Kröger

    read more...
    2 11
    • michaelkroeger1991
      PedroRodrigues Hi michaelkroeger1991 thank you for your post, can you please provide me your PAYPAL purchase confirmation and your ILOK USERNAME so I can check what happened. Thank you
      • Thu at 11:51 PM
      • No activation codes
        michaelkroeger1991 Thank you Pedro for catching up! I sent you a dm.
        • 1
        • ·
        • Fri at 12:02 AM
  • New
    kiddz3
    Newcomer - Level 1
    2021-12-02

    Hello to all,

     

    My Voicelive 3 was once functioning but for some reason now I do not get output.  All cables are verified functioning and hooked up per the manual on dual mono. Also have input on the level meters but no output to the mixing board. I tried a factory reset but no luck. 

     

    Thanks for your feedback! 

    read more...
    0 13
    • kiddz3
      Nigel67 Hi kiddz3. If you have done a factory reset without success, then the unit is probably faulty and in need of repair. I would advise submitting a ticket to the Technical Team who may be able to advise further and also help with getting your unit repaired. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • 53 minutes ago
  • New
    stoicadanut
    Newcomer - Level 1
    2021-12-02

    Hi. I want to find, or maybe somebody can tell my witch driver used on tannoy subwoofer vsx15dr? Just original. I want to buy original one. Thanks.

    0 13
    • stoicadanut
      Nigel67 Hi stoicadanut. Our Spares Team will be able to advise you the information you require. Please send in a spares request ticket. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Spare Parts tab and submit a ticket. Many thanks
      • 49 minutes ago
  • New
    DeadRiff
    Newcomer - Level 1
    2021-12-02

    TL;DR - Do the Xenyx series mixer & USB interfaces able to send the channels separately into a DAW or are they all combined into one single output?

    I'm considering one of the Xenyx series USB mixers to replace my audio interface. What has me interested in it is the onboard compressor and EQ. Is it able to record two channels separately and simultaneously? What I'd like to do is have the first channel record a clean signal into my DAW, then take that same signal and run it back through the second channel and use the effects (comp & EQ) to do some basic processing to monitor with while tracking.

    If I'm not explaining it well enough, here's an example. Say I were recording vocals. I’d run a mic into channel 1 clean with no compression or EQ on the mixer affecting the signal. I'd then like to run that same signal back through the mixer into channel 2 and use the compressor and EQ to set up a monitoring channel without having to use up CPU with plugins and cause added latency to my monitoring.

    Ideally, I'd like for the mixer to at least record the unprocessed 1st channel. This way I can cater the mixing/processing more specifically later to the song I'm working on in case whatever I chose to do when monitoring doesn't work in the context of the full mix. The second channel doesn't have to be recorded, but if the mixer is unable to provide the outputs of the channels to my DAW separately, it wouldn't give me the clean, unaffected recording that I actually want

    Is this even possible to do this with one of the Xenyx series? Would there actually be any benefit to doing this or would this process just create latency in itself?
    Are there any alternatives for doing as I've described? I've been having issues with major latency while tracking recently that tech support for my DAW and interface are unable to reconcile. I figure if I can get this setup, I can get back to creating and stop wasting my studio time trying to troubleshoot and can wait until I have more free time to work on the issue later.

     

    Thanks for any help, it will be greatly appreciated

    read more...
    0 7
    • DeadRiff
      Paul_Vannatto The Xenyx USB outputs a stereo (2 track) feed from the Main outputs. If you need multi-track outputs, your options are XR18, X32 or Wing consoles.
      • Thu at 8:17 AM
  • New
    VitaliiRozynko
    Newcomer - Level 1
    2021-12-02

    On November 27, I paid for 4 Mastering HD bundles by PayPal. The money was sent from my account, however, I still have not received activation codes for registering plugins. On November 29, I already contacted support with this problem (Case No: CAS-506033-T4Y6X3), but I still haven't received anything except an auto reply. Today I made a request to tech support agaшn(Case No: CAS-507001-V2Q3C7). I really hope for a quick solution to my problem. PayPal transaction ID is 0SA45753E86008705 and I attach a screen shot confirming the payment. iLok ID is: prpllr1

    read more...
    2 10
    • VitaliiRozynko
      klem94 Same here with VSS4. What are you doing tc electronics ?!?!?
      • Thu at 10:52 PM
      • Activation codes have not been received
        PedroRodrigues Hi klem94, I completely understand your situation but please supply the information I requested above so I can help on this matter. Thank you
        • Thu at 11:53 PM
    • VitaliiRozynko
      PedroRodrigues Hi VitaliiRozynko thank you for your post, I will check what happend and reply via the case enumber you have posted
      • Thu at 11:52 PM
    • VitaliiRozynko
      VitaliiRozynko

      The problem is solved, the codes are received. Many thanks!

      • Fri at 1:12 AM
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