Products

260,836 members
139,474 posts
  • New
    hollemandutch
    Newcomer - Level 1
    2021-12-02

    I am busy for hours to call from Visa to Paypal to wirte 7 emaoisl to become my serials.

    I never had have so a bad contact with a company as this.........

    Send me the serials fast becuse i had 400 euro........

    Its Insane

    And yes i check junk mail and yes i make 5 tickets to support.

    read more...
    0 4
    • hollemandutch
      Nigel67 Hi hollemandutch. I am sorry for the inconvenience that you are experiencing. I have just checked your tickets that you submitted and I can see that a colleague sent you a reply to ticket CAS-506623-B0P4L9 on the 2nd November. Have you received this -mail? Please can you check your spam and junk again please. Let me know if you haven't received it.
      • Fri at 10:57 PM
  • New
    CourtneyJ_Dotha
    Contributor - Level 2
    2021-12-02

    We have an X32 Rack we use for an in ear system. It is currently set up with 2 S8 splitters and I have a 16-channel snake going out to connect to FOH. I need to expand that to 32 inputs and 16 monitor sends but want to avoid the 2 extra splitters and the extra snake.  I know I can get 1 or 2 S16’s for the expansion.  We do not use our own FOH board and rely on each venue’s FOH equipment.  I know if the venue has Midas or Behringer we are good with cat 5.   Will other brands mixers accept the cat5 feed?  What’s my best solution to this?

    read more...
    0 5
    • CourtneyJ_Dotha
      DaveMorrison No other mixer brands support AES50. DANTE can be implemented on most every mixer, but it's usually optional just as it is with Behringer/Midas.
      • Thu at 8:58 AM
  • New
    MichaelMeche
    Contributor - Level 2
    2021-12-02

    Where do we post to ask for additional effects. An Eq and overdrive would be really nice and really make the X5 special

    0 6
    • MichaelMeche
      Nigel67 Hi MichaelMeche. For product enhancement requests, please contact the Technical Team and they will raise your request with the Design Team. They can be contacted by by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • 36 minutes ago
  • New
    ricardomendez
    Newcomer - Level 1
    2021-12-02

    I've already lost hope of communicating with you, and I'm not completely checking my mail for a response from those support. Silence and silence are everywhere. I'm still waiting for the activation code. Bought it on November 29th. Help me, please. I'm already desperate.

    read more...
    1 17
    • ricardomendez
      PedroRodrigues Hi ricardomendez, thank you for your post, can you please provide me with your ILOK USERNAME so I can see what happen on this matter. Thank you
      • Thu at 11:55 PM
    • ricardomendez
      ricardomendez My PayPal : [email protected]
      • Fri at 12:50 AM
    • ricardomendez
      ricardomendez My ilok: vladislav_music
      • Fri at 12:51 AM
      • No activation code
        PedroRodrigues Hi ricardomendez, thank you for your reply ,please Log in your ILOK Account and activate your Licence
        • 1
        • ·
        • Fri at 12:53 AM
      • No activation code
        agardt How can it be that some people directly get help when others like me have opened a case 5 days ago and also wrote the issue in the forum several days ago - and nothing, absolutely nothing, happens? I can understand that you are working hard to get things sorted and i am waiting patiently, but this is really annoying!
        You are not really handling the cases, do you?
        • 1
        • ·
        • Fri at 2:15 AM
      • No activation code
        Josicx Same here
        • 1
        • ·
        • Fri at 3:01 AM
    • ricardomendez
      ricardomendez

      yes I saw!) thank you very much Pedro!) Ran to download plugins

      • Fri at 1:07 AM
  • New
    Virtue67-
    Regular Contributor - Level 1
    2021-12-02

    I have a firmware quote.

     

    I currently have X32_Firmware_4.02, so my question is this can I go straight onto X32_Firmware_4.06

    Or must I first go to:

    1. X32_Firmware_4.03

    2. X32_Firmware_4.04.1

    3. X32_Firmware_4.04

    4. X32_Firmware_4.06 Finally

    read more...
    0 5
  • New
    Benjazz31
    Newcomer - Level 1
    2021-12-02
    hello, 

    I am using MR18 as sound card with Studio One 5 on Lenovo Ideapad Y500 Gtm650 laptop with Win10 Ltsc I7 16GB Ram processor.
    I performed the latest MR18 firmware updates.
    During the mixing / mastering phases I increase the buffers to a maximum of 2048 when I use a lot of plugins.
    when reading I have a lot of dropouts which make work impossible.
    With Asio4all and the integrated sound card no problem with the same session.

    What is the problem?
    read more...
    0 12
    • Benjazz31
      Paul_Vannatto The ASIO4ALL is the problem. Uninstall it and install the MR18 USB Audio Drivers Version 5.12.0 found here
      https://www.midasconsoles.com/product.html?modelCode=P0C8H
      under the Software section (on right)
      • Thu at 7:47 AM
    • Benjazz31
      Benjazz31 Hi Paul Thank. The problem is not with Asio4all. without much conviction I followed your procedure but the problem does not come from there. I'm afraid the driver is limited to working with 2048 samples and 44.1kHz. I hadn't noticed this problem on my other i5 24gb ram pc from my Home Studio. I also have a UMC 404HD which also does not have this problem like the Asio4all. I had a Focursite which did not even manage 2048 samples. The problem appeared since the update of Firmware 1.18 and driver 5.12.0. Studio One doesn't want the MR18 at 2048 Samples and crashes the Daw, even 1024 looks problematic.
      • Fri at 10:05 AM
    • Benjazz31
      Benjazz31 Hi Paul Thank. The problem is not with Asio4all. without much conviction I followed your procedure but the problem does not come from there. I'm afraid the driver is limited to working with 2048 samples and 44.1kHz. I hadn't noticed this problem on my other i5 24gb ram pc from my Home Studio. I also have a UMC 404HD which also does not have this problem like the Asio4all. I had a Focursite which did not even manage 2048 samples. The problem appeared since the update of Firmware 1.18 and driver 5.12.0. Studio One doesn't want the MR18 at 2048 Samples and crashes the Daw, even 1024 looks problematic.
      • Fri at 10:08 AM
    • Benjazz31
      Paul_Vannatto Try Reaper (at Reaper.fm)
      • Fri at 10:17 AM
    • Benjazz31
      Benjazz31

      Paul, you are on the wrong path, but thank you for your help.
      The problem comes from Driver 5.12.0. I have the same identical cloned system on another ssd with the 4.59 driver. I had not performed the 5.12.0 upgrade. Everything works smoothly. I uninstalled the 5.12 driver on the system and installed 4.59 and there everything worDuring a mixing session with all the active plugins, the driver does not follow. Even on a much lighter session. 3 tracks, 3 plugins cuts and cracks were heard a bit. the cpu load oscillated strongly for no reason. With the buffer set to 2048 Studio One 5 did not start. I had to turn off the power to the MR18 to get out of this crash which froze Win10.ks normally again. I think the 5.12 driver increases the CPU load too much.
      To complete this diagnostic I should check on my other home studio PC but clearly the 5.12 driver makes the system unstable on my laptop. So everything works for me with Firmware 1.18, MR PC Edit 1.7 and Asio driver 4.59.

      • Sat at 4:23 AM
  • New
    wood381
    Newcomer - Level 1
    2021-12-02

    Hello,

    I purchased the product 5 days ago.

    I have contacted support 4 days ago and 3 days ago, but it doesn't seem to be checked yet.

    Looking at this forum, I thought there would be no reply, even if I just waited.

    What is going on?

    Please hurry up and do the best you can, because your product is great.

    Best regards,

    read more...
    1 5
    • wood381
      PedroRodrigues Hi wood381 thank you for your post, can you please provide me your PAYPAL purchase confirmation and your ILOK USERNAME so I can check what happened. Thank you
      • Thu at 11:55 PM
    • wood381
      wood381 Hi Pedro.
      I replied directly to you.
      Thank you.
      • Fri at 12:43 AM
  • New
    Electronic77
    Newcomer - Level 1
    2021-12-02

    I am waiting for my License! VSS3 Native! The Bill is paid but I haven't receive Serial! PLEASE HELP NOW!

    This is the 3rd time writing to you! I need answer!

     

    Bill Number:

    1522711

    Sie haben an MUSIC Tribe Commercial NV Inc. gezahlt

    Danke, dass Sie PayPal nutzen.

    Details Ihres Einkaufs

    Ihr Transaktionscode:

    46104716N9590031T

    Kaufdatum:

    30. November 2021

    Zahlung an:

    MUSIC Tribe Commercial NV Inc.

    [email protected]

    read more...
    1 7
    • Electronic77
      Josicx Der Support ist echt ne reinste Vollkatastrophe. Warte seit 4 Tagen auf meine Lizenz. Wahrscheinlich sind deren Server irgendwie überlastet? Frechheit dann nichtmal ein Statement oder irgendwas zu schreiben. ??
      • Thu at 8:52 AM
    • Electronic77
      PedroRodrigues Hi Electronic77 thank you for your post, can you please provide me your PAYPAL purchase confirmation and your ILOK USERNAME so I can check what happened. Thank you
      • Thu at 11:56 PM
  • New
    JGRSOUND
    Newcomer - Level 1
    2021-12-02

    Hi Music Tribe Members!

    At Nov 27th 2021 I brought an TC VSS4 Native (Upgrade from VSS3 native) via your website.

    I didn't get an activation card yet! My already checked my spam folder, there is nothing.

    It seems the I am not the only one having an issue with that.

    I am sure you are working hard on a solution.

    Here is my PAYPAL confirmation with

    Transaktionscode 4RN439446L657813Y

    Transaktionsdatum 27.11.2021 02:32:50 MEZ

    Rechnungsnummer 1522146

    SYSTEM 6000 NATIVE
    BUNDLE, UPGRADE FROM
    $299,00 VSS3 NATIVE USD

    Artikel 947200016

     

    What can I do?

    Best,

    JR

    read more...
    1 6
    • JGRSOUND
      PedroRodrigues Hi JGRSOUND thank you for your post, can you please provide me your ILOK USERNAME so I can check what happened. Thank you
      • Thu at 11:57 PM
    • JGRSOUND
      JGRSOUND

      Hi! My iLok user ID is "JohannesRothenaicher" (without the quotes of course) . Kindly, Johannes Rothenaicher

      • Fri at 1:32 PM
  • New
    tokar
    Newcomer - Level 1
    2021-12-02

    Hello,

    I wiil instal ASIO_driver, rebot the computer. But how I can star ASIO-USB control panel?

    0 1
Go to page