Products

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97,981 posts
  • New
    MyLivingRoomLive
    Newcomer - Level 1
    2021-04-10

    Has anybody found a way to engage/disengage the harmony in the Harmony Singer 2 via a footswitch?

    Basically, I'm looking for a footswitch version of the MCA100

    https://www.tc-helicon.com/product.html?modelCode=P0CDC

    We perform live weekly and my partner sings and plays piano and she would like to have the Harmony Singer 2 pedal up on top of the piano so that she can switch harmony patterns between songs while engaging the harmony effect with her foot during songs while she sings and plays.

    facebook.com/mylivingroomlive

    We love the Harmony Singer 2 and we would use it more during live performances if we had this remote control option.

    Thanks!

    Craig

    co-host/producer/engineer/drums
    My Living Room: Live!

     

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    0 3
  • New
    donzellireynolds0904
    Newcomer - Level 1
    2021-04-10

    How can I initiate a refund for an erroneous duplicate purchase of the Native Bundle?

    0 2
    • donzellireynolds0904
      Nigel67 Hi. I will send you an e-mail as I need to get various details from you.
      • Mon at 12:51 AM
      • Initiate Refund for Erroneous Duplicate Purchase
        Nigel67 E-mail sent. Please also check your Spam and junk folders.
        • Mon at 1:13 AM
  • New
    FrankdeGroodt
    Contributor - Level 3
    2021-04-10

    Hi,

    I'm looking into getting a Producer but have no need for controlling output channels.

    Does the Producter allow me to use the faders on the right side to control input channels?

    Thx,

     

    Frank

    0 17
    • FrankdeGroodt
      GaryHiggins Yes, fader spill function puts 16 input faders across both fader banks, your choice of banks...however you can quickly adjust any input bank on the left side itself with bank select buttons.
      • Apr 10
      • X32 producer use the output fader to control input channels
        GaryHiggins Also you might want to at least consider the M32R which is the Midas version of the Producer. It is more $ BUT you get a full 10 year bumper to bumper warranty and better preamps (same as Midas Pro mixers), better fader motors and outputs. The Producer is a great board though, don't get me wrong!
        • Apr 10
    • FrankdeGroodt
      Paul_Vannatto The absence of scribble strips on the Producer makes it very difficult to operate. The old method of writing on masking tape is awkward at best, due to the multiple layers. Gary's suggestion of the M32R or even the X32 Compact would be the better choice IMHO. The channel spill that Gary mentioned is also available on the Compact.
      • Apr 10
  • New
    FrankBuermann
    Newcomer - Level 1
    2021-04-10

    I still haven´t received my MD4 license.

    It´s not in my Spam and I can´t create a support ticket cause there's no MD4 in the support portal.

    Please help.

    Frank

    0 12
  • New
    riec01122
    Newcomer - Level 1
    2021-04-10

    I am curious how to proceed. I find that all modulation effects sound awful in an effects loop after the amp's drive sound and should only feed into a distorted amp. I also find that time based effects only sound good to me in my amp effects loop. With the Plethora is there a way to set it up so that I can get the effects where I want them? I don't use drive pedals and only like amp gain, so putting drive pedals in the effects loop of the Plethora is not an option. 

    Is there a way to set this up to my tastes or have I wasted money on a unit that will end up being useless for my needs

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    0 6
  • New
    bcolgate
    Newcomer - Level 1
    2021-04-09

    Howdy.

    Long time user, first time poster.

    I've had a couple of trouble tickets opened, but never any responses.  One got closed without my knowing, and another that I started at the beginning of the week, well, it's difficult to know if anyone in support is even looking at these things.  There doesn't seem to be a way to get anyone's attention, so I'm trying this.  I need a part for a new, broken XR18.  Seems simple, but without a service manual or a way to get parts, I'm tempted to just throw it in the trash and forget about Behringer.  

    Would be so grateful if someone could either point me in the right direction, or confirm my suspicions that end-user part purchasing is discouraged.  If anyone in Behringer want to help, it's ticket CAS-438452-Z0F3C6.  Thanks!

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    0 9
    • bcolgate
      Nigel67 Hi bcolgate. I am very sorry for the delay in the Spares Team getting back to you. I have checked the case and it is with a colleague. I will send them a message and ask if they can advise you today of the information you require. With regards to a service manual, unfortunately we are not permitted to e-mail them out unless you are one of our Service Centres.
      • Mon at 12:56 AM
  • New
    FlavioB
    Contributor - Level 3
    2021-04-09

    Hi all.

    I'm running firmware 4.06 and today I tried for the first time to record onto my USB pendrive. It's a 4 GB drive, most probably USB 2.0

    I recorded at least 10-15 minutes, but when I transferred the file over to my computer, it showed 4:37... Ok, at first I did not care...

    I started playing it with VLC and the file was completely damaged: skipping audio all over the whole duration of the file!!!

    Is this a known issue? Any help will be appreciated - TIA!

    Flavio.

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    0 11
    • FlavioB
      RexBeckett Hi Flavio, it has been found that this sort of problem is usually due to the USB drive and/or formatting. Try with a good-quality (e.g. SanDisk) USB 2.0 drive of upto 32GB capacity. The drive must be formatted as FAT32 - preferably on a Windows PC. On a Mac, use the FAT32 (MSDos) option.
      • Apr 10
  • New
    ohyngwie
    Newcomer - Level 1
    2021-04-09

    Dear Niegel,

    Still struggling for more than a month over my RMA repair problem.

    I just got the answer from the Thermal Relief Design about status of my Unit.

    "The parts did not solve all the issues, the tech has been testing and measuring all parts. Another part was requested from the manufacture. When I hear back I will let you know about the part avail."

    Even though Parts are replaced, there's something problem with the noise of my unit.

    I think that's something wrong.

    I cannot wait more than a week for my work. It's been much more than a month since I waited for the unit to be repaired.

    Please give me another solution as soon as possible.

    Thank you.

    read more...
    0 11
    • ohyngwie
      Nigel67

      Hi, as I mentioned in your other forum post, I have asked my colleague who you also e-mailed on the corresponding ticket to reply back to you as to where we go with your repair.

      • Mon at 6:43 AM
  • New
    Rickenbacker57
    Newcomer - Level 1
    2021-04-09

    Hi,

     

    I've had this interface a few weeks. I use it with a 2015 Macbook Air on Big Sur operating system and I'm a bass player. My collaborator sends me a backing track on MP3 which I load as a New Project in GB, I then add bass on a new track and send him just the bass track back. He mixes it. I've done 3 tracks like this.

    This week when I came to do this again, I could hear the signal though the Audio interface (AI) when playing along t0 the dwnloaded track, but when I went to record it just flatlined, no signal. The track turned red as it should when recording. My input and output are both to the AI. On the Output select however, on the pop up screen for that (I might be wrong with the tech description) it says "no output controls on this device". I tried restarting the Mac, unplugging and plugging back in the AI, and changed USB port fr it on the Mac. No different. I've spent about four hours on the phone with various friends trying to find a solution, but we've run out of ideas. Any suggestions - it DID work, but now doesn't? Thanks in advance for any help you can offer, I'm not very techy. 

     

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    0 10
    • Rickenbacker57
      Dale_M Hi there sorry to hear of this issue. The simple check you can do here is to test the UMC204HD with another PC/MAC and establish if the fault follows the unit. If it does please go to the Support tab above and send your proof of purchase serial number and contact details, I hope this helps.
      • Mon at 6:33 AM
  • New
    tontonpaulo
    Newcomer - Level 1
    2021-04-09

    I have Wing with Firmware 1.10.1, Copilot 1.6 on Ipad.

    There is no way to have it working! Only the Behringer Logo apears then, Black Screen!! My Ipad IOS is 12.5.2, I did the upgrade because Copilot was not opening on IOS 10 to...

    Can you help me please ?

    read more...
    2 14
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