Products

242,688 members
119,084 posts
  • New
    valeriid
    Newcomer - Level 1
    2021-08-02

    Hi,

    My TANNOY REVOLUTION XT8F loudspeeker has the twitter fault (I can see this from measurement in my separate test sound path).

    Who can help me with my problem in Scotland, UK?

    Regards

    0 10
    • valeriid
      DavidKnighton Hello valeriid,
      Please click the SUPPORT tab at the top of the page and submit a SERVICE REQUEST ticket. Be sure to provide your address information so we can locate your nearest service location.
      • Mon at 8:20 AM
      • REVOLUTION XT8F twitter (or coaxial dual concentric driver in assembly) replacement in the UK (no warranty)
        valeriid Hi, Unfortunately service ticket doesn't contain fields for address. My postal code is AB22 8JR, it's Aberdeen, UK. I think it is enough to help you find the nearest service location for me.
        • Tue at 2:14 AM
  • New
    Empire
    Contributor - Level 2
    2021-08-02

    Hello,   (Seem that I can't find the right category) 

    Not too long ago that I just got the GoXLR Mini and trying to get things perfect but not going the way I wanted it to go. 

    Firstly for OBS, for Broadcast outpoint, I have the volume scroll up to max and yet when gaming, talking and other sounds is only maxing out to (Image)

    When I watch other people, or on YouTube, they have the same setting but they are up in the yellow marker, the only way for me to do so is to go to "advance Audio Properties" and have broadcast set to 250% (8.0 dB) to 300%. My point saying that I do not have to do that? I mean is that right?

    Also

    I'm using AT2020, and yeah it's not easy to remove background and also not trying to cut out the voice at the same time. But this is another problem on my hands. When I set up the microphone to be as perfect as I can, my voice sounds a little higher than game sounds, on Discord (Discord setting maxed out) people can't hear me. When adjusting microphone settings again to louder and to get it as perfect as I can, people in Discord can hear me however on OBS the microphone is way too loud. Can't win.

    So what I have done is, setup another channel just for the microphone on OBS and just the volume input on OBS 

     

    So need tips and help, please? and as I'm typing my microphone is being picked up on OBS and the mic is not even near me. 

     

    read more...
    0 5
  • New
    omack
    Newcomer - Level 1
    2021-08-02

    Greetings,

    My Tannoy Reveal 66d active monitor recently stopped working. I was hoping to bring it in for repair at a shop that is certified (or at least recommended) to repair Tannoy active speakers. I'm in Berlin, Germany and am hoping somebody can point me in the right direction. Any tips?

    Regards,

    Owen

    read more...
    0 24
    • omack
      Nigel67 Hi omack. Please contact PMS in Germany and they will be able to help you further.

      PMS ELECTRONICS GMBH

      Große Heide 27

      Minden

      Germany 32425

      (+49) 0571 - 646000

      [email protected]
      • Mon at 4:10 AM
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        omack Thanks for the very quick reply Nigel. I had hoped to avoid the difficulty and cost of shipping the unit (I bought it second-hand so don't have the original packaging). Surely there must be something in Berlin?
        • Mon at 4:18 AM
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        Nigel67 We have two authorised service centres in Germany. The second is Triplex. We do not recommend any others although I am sure if you make a search on the internet you may find someone, however they would not be authorised by us.

        TRIPLEX
        Otto-Hahn-Str3
        Gau-Algesheim
        Germany
        (+)49 6725 3082780
        [email protected]
        • Mon at 4:49 AM
      • Tannoy 66d out-of-warranty service in Berlin, Germany
        omack Got it. Thanks again for the help.
        • 1
        • ·
        • Mon at 2:08 PM
  • New
    UwePape
    Newcomer - Level 1
    2021-08-02

    Could anyone post a the schematic drawings of the xenyx qx1202usb unit?

     

    Thanks

    Uwe

    0 4
    • UwePape
      Nigel67 Hi Uwe, I am sorry, but we are not permitted to share schematics. If you have an issue that you want to try and fix, you could try sending a ticket to our Technical Team and the will be able to talk you through the relevant part of the schematics so that you can identify the fault. This can be done by clicking on the support tab at the top of the page. A new window will open. Scroll down and click on the Technical Support tab and submit a ticket. Many thanks
      • Mon at 3:20 AM
    • UwePape
      UwePape

      "Thanks"

      • Mon at 3:26 AM
  • New
    AdrianGregory
    Contributor - Level 2
    2021-08-02

    Hi,

    I plug in X18 mixer to a laptop using the ethernet connection, terminating in the laptop USB via an ethernet to USB convertor.  Then fire up the behringer x air 18 edit pc app.  This has worked fine until recently.

    Now when I try to connect I get multiple instances popping up.  I can eventually close them to get back to one instance and it works fine, but its time consuming dealing with the pop up instances.

    Any ideas?

    read more...
    0 7
    • AdrianGregory
      DavidKnighton Hello AdrianGregory,
      I'm not sure I fully understand the issue. You might want to submit a support ticket for this one. On Windows you ARE able to open more than one instance of the application, however I doubt this has any real use. I would suspect an error on your computer. May want to try removing all traces of the app and download a fresh one.
      • Mon at 8:26 AM
    • AdrianGregory
      AdrianGregory

      Thanks David: I'll try that !

      • Mon at 8:32 AM
    • AdrianGregory
      AdrianGregory Just an update. I cleared out old / duplicate versions of X air edit thinking that would solve it. It was still happening!
      But I found I could workaround the problem by connecting and powering up the mixer before opening the app. I don't get the problem with other PCs so its probably a quirk of my stage laptop. When I find the time, I plan to reset this laptop and rebuild the apps hoping that will clear this problem for good.
      • Tue at 2:25 AM
    • AdrianGregory
      AnthonieHunter Hi Adrian, you might want to delete the content of this folder:
      c:\Users\\AppData\Roaming\X-AIR-Edit\...
      That deletes all your local settings, this way I could fix some issues myself with strange behaviour.
      • 11 hours ago
  • New
    giuliamutti1
    Newcomer - Level 1
    2021-08-02

    Usando il mio tc helicon mi sono accorta che improvvisamente fa emettere alla tastiera collegata via midi uni strano e fastidioso suono. Ho sostituito più volte il cavo midi ma il problema lo risolvo solo spegnendo e riaccendendo il dispositivo. 

    read more...
    0 4
    • giuliamutti1
      PedroRodrigues Ciao giuliamutti1 Grazie per il tuo contatto, considera che in questo caso suggerirei di collegare la tua unità a un computer con installato VOICESUPPORT 2 e provare ad aggiornare la tua unità.
      Tieni presente che Perform-VE risponde alle informazioni di Control Change (CC), Program Change (PC) e MIDI Tempo ma non MIDI Clock.
      Potrebbe essere utile eseguire il ripristino dell'unità alle impostazioni di fabbrica, tenendo premuti i pulsanti DOUBLE e HARDTUNE durante l'accensione.
      • Tue at 12:57 AM
  • New
    Jlennon1940
    Newcomer - Level 1
    2021-08-02

    What Tc Helicon Voicelive factory preset is close to TC Helicon Duplicator Vocal Effects Stompbox please?

    I get confused with all the strange pre set names. I am wanting to create John Lennon style of double tracking sound.

    thanks John

     

    read more...
    0 6
    • Jlennon1940
      PedroRodrigues Hi Jlennon1940 I would suggest to check the following Tc Helicon Voicelive factory preset:
      Hit doubling
      Double down
      Double up
      Lower double
      Pop duo
      I hope this helps
      Thank you
      • Mon at 1:34 AM
  • New
    idasam23
    Newcomer - Level 1
    2021-08-02

    Feeling a  bit foolish here. Still, how do I find/determine the MR18 IP address so as to be able to enter it on the iPad (using the Mixing Station X Air Pro app) and thus connect iPad with Mr18?  Thanks much.

    0 3
  • New
    robkatz
    Newcomer - Level 1
    2021-08-02

    I'd like to find a cost effective carry case for the XR18 mixer.  Something simple to put it in when moving it within our building from one event space to another.  We don't need something that can deal with the bumps of airflight :-)

    0 11
  • New
    alehandoro
    Newcomer - Level 1
    2021-08-01

    hi,

    I have tried to connect the crave synthesizer with the wasp deluxe synthesizer, using the corresponding midi cable,
    watching videos and looking at the connection options in the manuals of both synthesizers and I cannot make them sound together,
    as for example, in the following video
    : https://youtu.be/g5Fku0xtN4c
    Will I be missing a step or configuration through the SynthTribe or SynthTool application?

    read more...
    0 4
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