I have a VL3X that needs repair. The form asks for proof of purchase. I bought it several years ago and I dont have the invoice. Are you guys saying that I cant get repair w/o proof of purchase? It's not under warranty so what difference does it make??

Hi!

We are currently using X-Touch to control a single mixbus on our X32 via Xctl to create a dedicated live stream mix.

It works great so far but a big problem are the missing channel labels.
Instead of displaying the channel names it shows if the channels are pre/post when in link mode.  

Is there a way to just display the channel names? It is cumbersome, having to switch between global and link view, just to see the channel labels.

Hey Guys,

I just installed a new Xlive card and updated the firmware. Im trying to test it as i have a recording tonight but the unit keeps saying sd card error and it wont let me format. Has anyone else experienced this?

Thanks,

Scott

Hi,

I'm using the usb of the x32 for audio streaming. I receive the audio on my Mac mini (2020) through usb from the console, process it in Sutdio One 5Pro and then send it to another Mac for streaming (video+audio).

The issue I have is that I don't receive signal from some channels (not all of them). Litterally, no signal. The signal of those channels, though, can be heard on the PA system and monitor systems as well, so it means the console is receiveing it. I've check

But if I go to the setup in SO5, everything is routed properly (it actually says the channel is active) but when I try to monitor the input or hit record, there's no signal coming in.

Any ideas? is there something I'm missing?

All the instruments are connected to 2 S16 digital snakes, and those are connected to the x32.

Hello,
I just recently upgraded from the xr12 to the xr18. On the XR12 you can simply instert a usb stick and record 2 channels. Is there an easy way to do this with the XR18? I know the XR18 can record 16 channels when you hook it up to a computer. But I just want a simple 2 channel recoding like on the xr12.
For exmple if I have a USB adapter so I can plug in a standard thumb drive.

Thank you.

What does it take to speak to someone about becoming an Authorized Service Center for Music Tribe Products?? I have been given the names of people to speak to, such as Esteban Meyer and Joy Schaffer. I have been trying to contact anyone for over a YEAR who would be able to give me a response! The only one that would give me any help was Colton Schaum, who is a parts handler for MusicTribe and he is only able to give so much help.

I see a lot of MusicTribe brands equipment come into my shop. I can either repair them at component level, based on my experience with other brands of similar equipment, or go through the extremely laborious task of trying to order board replacements through your not-so-convenient web portal. 

I would like to have my shop become authorized for repair. It is Myers Cartage and Sound LLC, located in Reeds Spring, MO. We are the only authorized service center for many other brands within a 150-175 mile radius of our location. We receive equipment from other states as well on a regular basis such as :Arkansas, Oklahoma and Kansas just based on our location. 

We are the main service center for the Music Stores in and out of our area: Guitar Center Springfield MO, Palen Music, Springfield Music, Will West Music and others  

We also service many churches, which in my experience, use a variant of the X32 console  

Check out our website: www.myerscartageandsound.com or our Facebook Page: https://www.facebook.com/myerscartageandsound/